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PortPro

Overview
Reviews

PortPro 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

PortPro
PortPro
4.7
(11)

Pricing

Pricing available upon request

About PortPro

PortPro is an innovative technology company that keeps the drayage industry moving efficiently with its operating platform built for drayage trucking companies, brokerages, and those that do both.

Our flagship TMS platform streamlines order entry, dispatch management, communication, container tracking, appointment-setting, accounts receivable, accounts payable, reporting, AI-driven insights, and more for our customers - who can then provide full transparency and better service to their customers.

PortPro Screenshots

0
0
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3

PortPro Pricing and Plans

Free Trial
Free Version

Drayage Carrier - Base

Pricing available upon request

Plan includes:

  • Unlimited Back Office Seats
  • Standard Tracking
  • Dispatch Management
  • Customer Service
  • Accounts Receivable
  • Accounts Payable
  • Drivers
  • Equipment
  • Customers
  • Reports
Read More

Drayage Carrier - Silver

Pricing available upon request

Plan includes:

  • Unlimited Back Office Seats
  • Standard Tracking
  • Dispatch Management
  • Customer Service
  • Accounts Receivable
  • Accounts Payable
  • Drivers
  • Equipment
  • Customers Reports
  • Settings
Read More

Drayage Carrier - Gold

Pricing available upon request

Plan includes:

  • Unlimited Back Office Seats
  • Standard Tracking
  • Dispatch Management
  • Customer Service
  • Accounts Receivable
  • Accounts Payable
  • Drivers
  • Equipment
  • Customers
  • Reports
Read More

Drayage Broker - Base

Pricing available upon request

Plan includes:

  • Unlimited Back Office Seats
  • Standard Tracking
  • Dispatch Management
  • Customer Service
  • Accounts Receivable
  • Accounts Payable
  • Drivers
  • Equipment
  • Customers
  • Reports
Read More

Drayage Broker - Silver

Pricing available upon request

Plan includes:

  • Unlimited Back Office Seats
  • Standard Tracking
  • Dispatch Management
  • Customer Service
  • Accounts Receivable
  • Accounts Payable
  • Drivers
  • Equipment
  • Customers
  • Reports
Read More

Drayage Broker - Gold

Pricing available upon request

Plan includes:

  • Unlimited Back Office Seats
  • Standard Tracking
  • Dispatch Management
  • Customer Service
  • Accounts Receivable
  • Accounts Payable
  • Drivers
  • Equipment
  • Customers Reports
  • Settings
Read More
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PortPro Features

  • Popular features found in Trucking
    Billing & Invoicing
    Driver Management
    Fuel Management
    GPS
    Load Optimization
    Maintenance Management
    Mileage Tracking
    Real-Time Monitoring
    Real-Time Reporting
    Routing
    Scheduling
    Trip Logs
  • More features of PortPro
    Accounting
    Accounting Integration
    Activity Dashboard
    Activity Tracking
    Alerts/Escalation
    Alerts/Notifications
    API
    Automated Scheduling
    Bills of Lading
    Carrier Management
    Communication Management
    Compliance Management
    Contact Database
    Container Shipping
    Customer Database
    Customer Management
    Customer Portal
    Customizable Branding
    Customizable Reports
    Data Import/Export
    Delivery Tracking
    Dispatch Management
    Document Management
    Driver Settlements
    EDI
    Electronic Signature
    Employee Management
    Fleet Management
    Freight Shipping
    Geographic Maps
    Geolocation
    Historical Reporting
    Import/Export Management
    Inventory Management
    Invoice Management
    Live Driver Tracking
    Location Tracking
    Maintenance Scheduling
    Mobile Access
    Mobile Alerts
    Mobile App
    Monitoring
    Multi-Location
    Ocean Shipping
    Order Management
    Order Tracking
    Performance Metrics
    Process/Workflow Automation
    QuickBooks Integration
    Quotes/Estimates
    Real-Time Analytics
    Real-Time Data
    Real-Time Notifications
    Real-Time Updates
    Reporting/Analytics
    Reporting & Statistics
    Route History
    Route Management
    Route Optimization
    Safety Management
    Search/Filter
    Self Service Portal
    Shipment Tracking
    Shipping Management
    Status Tracking
    Supplier Management
    Third-Party Integrations
    Transportation Management
    Vehicle Management
    Work Order Management

PortPro Integrations

QuickBooks Online
QuickBooks Online

PortPro User Reviews

Overall Rating

4.7

Ratings Breakdown

5

73%

4

27%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.7

Value for money

4.8

Customer support

4.8

Functionality

4.5

JB

Jorge B.

Verified reviewer

Transportation/ Trucking/ Railroad

51-200 employees

Used daily for less than 6 months

Review source

Reviewed October 2024

Early Review - Onboarding Stage

4

Everyone we've spoken or worked with at PortPro so far from sales, upper management, integrations, onboarding, are all very professional, capable and supportive. We're in the Onboarding phase now and excited to be fluent in operations as there is so much to unpack and benefit from, at which time I plan to update this review. Our previous TMS simply cannot compete, nor could others I've used or demo'd previously. PortPro is truly an upgrade I can highly recommend.

Ratings Breakdown

4
Ease of use
5
Customer support
4
Functionality
icon
Pros:
Most? PortPro is fresh, current, and relevant with where technologies are today with implementation of AI features among several others. It is structured for growth with compatibility to current tech trends. Among favorite features are that it is browser-based so simple to access and work with. Driver app is great, Customer Portal as well. There is A LOT to list in this category.
Cons:
It's clearly designed around single-terminal motor carriers and adapted for multi-terminal ones, but some useful features remain incompatible with multi-terminal MCs. It also falls short on some basic logic, allowing for multiplication of same equipment, data upload can only be used for creating data but not for updating data. It uses terminologies based on import also on export like "Consignee" to represent both a cargo receiver and shipper, "Delivery" even if it's an export cargo loading, etc., wording that needlessly confuse newcommers. If my company shares a client with other PortPro clients, none of us can grant that client access to Customer Portal using the client's preferred email address, must be different for each. These among others were unexpected surprises for a platform that has so many features superior to used & tested alternatives, so I'm sure will be improved on. Here's hoping that prioritizing development of new features doesn't delay correction of older ones for too long.

Reasons for choosing PortPro

Best features, user friendliness, access, and most of all, ongoing technological advancements.

Reasons for switching to PortPro

Old TMS' lack of industry-relevant development.

Vendor Response

Thank you so much for your feedback, Jorge! We are thrilled to be working with you and the team. Your feedback regarding system improvements are duly noted and have been communicated with the product team - many of these are already being worked on, which is great, and we will be sure to keep you posted on their progress!

Replied November 2024

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DS

Doug S.

Verified reviewer

Transportation/ Trucking/ Railroad

51-200 employees

Used daily for less than 12 months

Review source

Reviewed July 2023

No need to look at other TMS providers!

5

In early 2022, we made significant investments in our Drayage services, including trucks, chassis, and yard space. We assembled a competent team of drivers and office employees and focused on building our customer base. However, we soon realized that relying on spreadsheets and outdated Drayage operating systems wouldn't allow us to optimize our fleet or deliver the exceptional customer service we're known for.Recognizing the need for a modern solution, we embarked on a thorough search for a TMS provider that could help us achieve our goals. After months of evaluation, considering 15 different providers, we concluded that PortPro had the best TMS in the market.Since we onboarded with PortPro in October, we have experienced a seamless integration process that made us feel like part of the PortPro family. Their professional team, assembled by PortPro leadership, guided us through the onboarding process and provided excellent support for our day-to-day operations.PortPro's TMS has been instrumental in streamlining our operations. The system enables automated container tracking, allowing us to plan, dispatch, and execute tasks with real-time tracking. Additionally, going paperless with PortPro's system aligns with our company's environmental, social, and governance (ESG

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Step by step, easy to use product that guides you through the lifecycle of an order. From day one, the onboarding team spent whatever time needed to ensure we were set up and trained 100%. The pass off to the Customer Service team was seamless and they rock. Special thanks to [sensitive content hidden] for keeping tabs on us to ensure our experience was and remains extremely favorable.
Cons:
Executive level roll up reporting is under development. Just need to finish off the publication of the product. Maybe add in a more robust financial AP process and it's golden.

Reasons for choosing PortPro

Best overall. By far the leading provider of Drayage TMS. They spent the time to get to know us, understand our operations and really did a great job of providing access to their leadership and dev teams.

Reasons for switching to PortPro

Upgraded functions, web based, port connectivity, API, etc...

Read More

CD

Charlotte D.

Verified reviewer

Transportation/ Trucking/ Railroad

11-50 employees

Used daily for less than 12 months

Reviewed August 2021

NEXXGEN

4

Over all this is a great product and look forward to continue to see its growth.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
USER FRIENDLY - TRACKING - ORDER ENTRY IS EASY MANNUAL OR AI.
Cons:
THE MASS UPLOAD OR ORDER ENTRY FEATURE NOT ABLE TO ENTER MORE THAN 1 AT A TIME AND CSV FUNCTION TAKES TOO MUCH TIME. FAST PACED ENVIORNMENT IS CRITICAL TO THE OPERATIONS. ALSO THE MASS DOWNLOAD , WE NEED TO RUN EXCEL SHEET BUT ONLY OPTION ON SOME SCREENS.

Reasons for choosing PortPro

BECAUSE OF THE SALES GUY

Reasons for switching to PortPro

UPDATED / MODERN FEATHERS / MOSTLY THE AI - ORDER ENTRY FEATURE AND THE TRACKING.

Vendor Response

Thanks Charlotte! We appreciate the review and look forward to continue working with you and your team.

Replied December 2021

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SS

Solon S.

Verified reviewer

Logistics and Supply Chain

2-10 employees

Used daily for less than 6 months

Reviewed December 2021

Revolutionary TMS with an Emphasis on Technolgoical Advancement

5

The best part was the willingness of the staff to implement customer needs and recommendations. Eventually they may be less receptive, which happens the larger a company gets. Port Pro is really exceptional in that regard. They really want to push the boundaries of technology which at the rate their going they're going to be a household name in Logistics software.

Ratings Breakdown

3
Ease of use
5
Customer support
4
Functionality
icon
Pros:
The ability to link port logins through an API to check container and shipment status as well as the DO AI Scrapping to limit data entry time.
Cons:
The software is a bit advanced outside of the dispatch software. I recommend having each person sit in on the training for their perspective fields and at least two people who manage different folk sit in throughout the entirety of the training. Eg. Have dispatchers sit in on dispatch, and accountants sit in on accountant.

Reasons for choosing PortPro

Trinium looked extremely antiquated. Shipwell was more expensive and had less features.

Reasons for switching to PortPro

We needed something with more robust features.

Read More

RC

Ron C.

Verified reviewer

Transportation/ Trucking/ Railroad

51-200 employees

Used daily for less than 6 months

Reviewed December 2021

PNW Dray Company

4

We know what we're doing in real time! Dray work in today's world is filled with countless variables and problems. Every item can be integrated, monitored, measured and managed. I am extremely pleased with the product.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
It's intuitive. It's simple to implement, operate and learn. We are still getting it fine tuned. Once we get all the features dialed in, I expect to turn every 4 star rating to 5 stars. PortPro's customer service is second to none. They are quick to respond and will work tirelessly to solve any problem you may have. This system has given me freedom and the confidence I can manage my business from anywhere on the planet.
Cons:
There are a few minor features that we are working on - just customizing things to fit our needs. Otherwise we have no complaints. The transition to PortPro was seamless.

Reasons for choosing PortPro

PortPro appeared to utilize 2020 technology vs the others 1990's technology. Ease of use, intuitive learning, and affordability made the decision easy.

Reasons for switching to PortPro

My previous provider did an extremely poor job of training my staff and their customer support was nearly non-existent. In addition, every little tweak we requested would cost alot of money.

Vendor Response

Thanks for the review, Ron! We're very happy to hear you are pleased with our product and customer service.. and even happier to hear that our software allows for a better work-life balance.

Replied December 2021

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JI

Jacob I.

Verified reviewer

Transportation/ Trucking/ Railroad

2-10 employees

Used daily for less than 6 months

Reviewed December 2021

Great trucking software that keeps getting better

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
I love that you can set moves up with a driver without dispatching the move to the driver app immediately. The customer side of the website offers great visibility to our customers so we don't receive as many emails.
Cons:
The driver app is much different than our previous software's driver app so onboarding was challenging, but once we had a little more experience using the driver app in the office we were able to help get drivers through their workflows.

Reasons for switching to PortPro

We were looking for new features and the automatic order entry caught our eye.

Vendor Response

Jacob, thanks for your review! It's been a pleasure working with you!

Replied December 2021

Read More

SJ

Shane J.

Verified reviewer

Transportation/ Trucking/ Railroad

2-10 employees

Used daily for less than 12 months

Reviewed January 2022

Draye Start Up

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
The best part of this software is that it is intuitive set up and use. It puts options, buttons, check boxes in places that make it flow and easy to use. I use it every hour of the day to dispatch and manage our accounts. This software is spot on when it comes to daily operations.
Cons:
There were some glitches at first but those were handled. I think the two biggest opportunity for this software is expanding the fleet management section to fit in daily inspections for drivers, monthly and annual maintenance logs for the mechanics, and reminders when compliance expiration dates approach. Second, is making the reports section easier to use. often that reports do not pull the data or too cumbersome to use easily and does not have the option for automatic reports such as end of week or month reports.

Vendor Response

Hi Shane! Thanks for your review! We definitely have plans to expand our fleet management offerings - and will keep you posted on the progress there. In addition, we are focusing heavily on the reports section, working to make it as user friendly as possible. You will notice some significant enhancements over the next couple of weeks! Stay tuned.

Replied January 2022

Read More

FR

Franklin J. R.

Verified reviewer

Transportation/ Trucking/ Railroad

51-200 employees

Used daily for more than 2 years

Review source

Reviewed December 2020

Port Pro

5

Ports cutoff dates being available in the system has helped to decrease the amount of money that we were paying for demurrage.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
What we like the most is its functionality. Everything that we need to receive, dispatch and complete a work order is all accessible.
Cons:
Anything that we have wanted to improve with Port Pro, has been improving as we go along. They are always willing to listen and help their customers in the best possible way.

Reasons for choosing PortPro

The system looked great, very user friendly, very practical and they offered great customer service.

Reasons for switching to PortPro

We needed a system that had more functionality.

Vendor Response

Thanks for the review, Franklin. Loyalty Transport has been a loyal customer of ours since day 1 and we're thrilled your team has been able to experience the growth of the system. We look forward to continuously improving our software by listening to your needs, so that we can work towards a mutual goal of making your operations as optimized as possible!

Replied December 2020

Read More

NH

Nathan H.

Verified reviewer

Transportation/ Trucking/ Railroad

11-50 employees

Used daily for less than 2 years

Review source

Reviewed May 2021

Best drayage software!

5

When [SENSITIVE CONTENT HIDDEN] from PortPro approached me with his new Product, it was a game changer for me and for my team. The clear visibility of what's coming, whats available and so on, has just increased our productivity by 100%

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
It's an overall game changed in the drayage industry. There are to many things to write, but to make a few.... 1) The fact that the empty return location updates every day automatically is a game changer, saving us lots of time. 2) Automatically creating loads thru the AI is a huge advantage for us 3) Giving customers access on their portal to see where there shipment is with live GPS has eliminated lots of unnecessary emails and phone calls... And much much more...
Cons:
The only real thing I dislike from PortPro, is that they only came out 2 years ago and not earlier.

Vendor Response

Thanks for your feedback, Nathan! We promise to continue working hard on enhancing our software and customer service, to ensure your company can operate as productive as possible.

Replied June 2021

Read More

GR

Griselda R.

Verified reviewer

Transportation/ Trucking/ Railroad

201-500 employees

Used daily for less than 12 months

Reviewed January 2022

Perfect for Port/ Drayage Use

5

Ratings Breakdown

5
Ease of use
3
Value for money
3
Customer support
5
Functionality
icon
Pros:
The layout and filters are easy to use. System is customizable. Port Pro team is always ready to listen and help with any questions customers have.
Cons:
wish it would of been in the market sooner.

Reasons for switching to PortPro

To be ahead of the competition.

Read More

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