TaxiCaller 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

TaxiCaller

4.8

(8)

Pricing

Starting at $28.00 per month

About TaxiCaller

Ideal for businesses of all sizes, TaxiCaller's cloud-based solution streamlines dispatch and fleet management. Whether you're running a small operation or a large-scale taxi service, the platform can help you boost productivity and reduce overhead costs.

TaxiCaller enables bookings through various channels, including your website, mobile apps, dispatchers, and even WhatsApp. The Caller ID and VoIP integration options make it easy to connect value-added services.

It has step-by-step navigation so the driver can easily update the current status of their trips, check their schedule and update permits.

You'll have access to comprehensive analytics and reporting tools, allowing you to stay on top of your business and make data-driven decisions with little effort.

TaxiCaller makes it easy for passengers of all kinds to book your services, track their rides in real-time, and even pay in-app. With TaxiCaller, you can easily enhance the customer experience and build customer loyalty.

TaxiCaller Screenshots

TaxiCaller Pricing and Plans

Starting price: $28.00 per month

Free Trial

Free Version

Basic

$28.00

per month

No plan information available

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TaxiCaller Features

Popular features found in Transportation Dispatch
Billing & Invoicing
Customer Management
Delivery Tracking
Fuel Management
Location Tracking
Mileage Tracking
Mobile Access
Real-Time Monitoring
Route History
Route Optimization
Scheduling
More features of TaxiCaller
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Escalation
API
Automated Scheduling
Communication Management
Customer Database
Data Import/Export
Dispatch Management
Electronic Signature
Employee Management
Geographic Maps
Geolocation
GPS
Historical Reporting
Invoice Management
Mobile Alerts
Monitoring
Order Management
Order Tracking
Performance Metrics
Quotes/Estimates
Real-Time Data
Real-Time Notifications
Real-Time Updates
Reporting & Statistics
Route Management
Routing
Third-Party Integrations
Transportation Management
Work Order Management

TaxiCaller Integrations

SumUp

Stripe

Google Maps

TaxiCaller User Reviews

Overall Rating

4.8

Ratings Breakdown

75%

25%

Secondary Ratings

Ease of Use

4.9

Value for money

5.0

Customer support

5.0

Functionality

4.8

Dennis P.

Verified reviewer

Transportation/ Trucking/ Railroad

51-200 employees

Used daily for less than 12 months

Review source

Reviewed October 2022

Taxicaller program has been a game changer

TaxiCaller has been great from the start our contact Jose Manuel Rodriguez has gone above and beyond anything that could be expected of one person.The customer service separates this company from any other company i have dealt with from the 24-hour support link for dispatchers with almost instant responses. Our account manager answers emails as soon as he gets them usually and has even helped while on vacation.Jose is always listening to suggestions and trying to implement everything we need. The software itself is quick responsive The onboarding process was great the help they provided every step of the way was above anything we received in the past by any other company and was FREE!! This is the first time we have experienced this as usually other companies has charged us thousands of dollars for onboarding.This is also the first time that a company was so confident in their product they don't require a contract.I can't stress enough how great this company has been and how much more efficient we are because of this software.The pricing of the software was a little bit more expensive but the change has saved us thousands in other areas of our business making this an easy choice

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The quick and responsive interaction with the software, the ability to pull up history, the GPS replay has been great and easy to work.The GPS function is quick and accurate The system has so many options that it can be customized to how you need it.The account charge system is great and getting better and has cut our cost of invoicing by thousands per month

Cons:

The only issue that i can comment on is the invoicing part needed some updating, I spoke to my contact with Taxicaller and he has notified me that before Christmas almost all of what i have requested will be implemented company wide.

Reasons for switching to TaxiCaller

Old system was glitchy and the down time was becoming an issue, They switched from Google to TOMTOM which did not have an accurate street name and was causing issues for drivers and dispatchers.The support was almost nonexistent it was hurting our business

Vendor Response

Wow, this makes my heart sing and it puts a big smile on my face. This is what we always aim for - being a great partner to our clients. I'm so grateful for your kind words, and it makes me very proud being part of a company that is truly putting customers in the center of everything we do. Thank you!

Replied November 2022

Paul T.

Verified reviewer

Transportation/ Trucking/ Railroad

51-200 employees

Used daily for less than 12 months

Reviewed August 2019

JERSEY TAXIAPP.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There is so much to like about TaxiCaller's software, the whole system has been set up to keep you in complete control. The portal is the main hub of your mobile management system, from here you basically run your taxi operation, you can change settings for both the customers and drivers app, run accounts and send invoices, set up automatic messaging, create zones for your area, enter taxi tariffs to give fare estimations, run reports and replays of individual vehicle tracking, etc. There's also the live dispatch screen, this shows the drivers GPS locations plus information on all the current bookings and a history page of all the closed jobs, there's also a very helpful 24/7 live link if you need to call TaxiCaller, plus you can send messages straight to the driver's screens. all in all, it's a great system that is not overpriced.

Cons:

There have been a few issues with the new user interface on the customer's app that we hope will soon be resolved! they include the following, the menu lacks a help button or any instructions to show customers how to use the app? The IT team also removed a couple of useful features that were on the old interface and hopefully they will be reinstalled soon, this includes the further information box, this was really useful as some customers want to notify the driver about any special requirements or if they want to add in any extra directions to find their location, we know this can be added to the address bar by using the pencil icon but most customers don't realise that it can be used for that purpose. They also did away with the flight details information box which used to appear when a customers put in a booking request to be picked up from airport arrival, the driver needs this info to check flight arrival times or for delays. TaxiCaller said they will take our suggestions into consideration and will hopefully fix these issues on any future upgrades.

Reasons for choosing TaxiCaller

As a committee member of the Jersey Taxi Drivers Association that was established back in 1954, I was handed the responsibility of finding and launching a suitable cloud-based taxi app for our association members, one of our basic requirements was to find a taxi app that would dispatch taxi bookings automatically to the drivers without the need to go through a dispatch operator. After researching the market we decided to go with TaxiCaller because the company was well established with plenty of experience in the taxi app market, plus the App could be adapted to run completely automated. The sales team were also very helpful and answered all my initial questions, when we signed up TaxiCaller assigned a rep as our key account manager to help us through all the setup procedures and to prepare us for launch day of our new rebranded app called JERSEY TAXIAPP.Today I regard the rep more as a friend rather than just our account manager, his professionalism and experience was invaluable right from the outset, The rep not only understood all the workings of the app but he also knew lots about the taxi industry, this was an essential requirement as far as I was concerned, as all countries have different taxi regulations and the rep was keen to learn how our local taxi industry worked and to find out the way we operated, he was then able to advise me on which settings to make on the portal so that we could run the app to suit our needs.

Vendor Response

Hi Paul, thanks for the feedback. Some of the features that you are missing from the previous passenger app are already in the new one and we are currently working on highlighting these. We are also continuously working on adding the most essential features from the previous app into the new one. /Camilla, Marketing Manager

Replied August 2019

Ashish A.

Verified reviewer

Transportation/ Trucking/ Railroad

11-50 employees

Used daily for less than 12 months

Review source

Reviewed June 2022

Good package, modern interface, Easy to use

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Taxi Caller is very modern and straightforward as compared to other taxi dispatching softwares. It is a all in one package with a lot of features on one screen. It is operated in browser so its easy to work remotely with this.

Cons:

Sometimes it have some bugs and glitches and do not refresh automatically.

Vendor Response

Hello Ashish, Thank you for reviewing the TaxiCaller software, we really appreciate it. I'm glad that you're so happy with it, and find it useful for your business. Regarding the bugs that you sometimes experience, don't hesitate to reach out on the chat and let us know about them so we can inform you back when it's solved. Thank you!

Replied July 2022

Michael S.

Verified reviewer

Transportation/ Trucking/ Railroad

51-200 employees

Used daily for less than 2 years

Review source

Reviewed December 2022

An easy-to-deploy, easy-to-use system run by people who still care about customer service

As a fleet of over 50 we've been lucky enough to be paired with a dedicated account manager. I can say that the people at Taxicaller take customer service seriously, understand the unique challenges of our business and even have some good suggestions to help counter the continuing uncertainty in the industry.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Taxicaller offers a plethora of functionality and customization. It's easy to find a way to not only utilize the sofware within your operation but leverage it to improve your operation. You can deploy it in a day if you like but they also offer a lot of guidance for fleets that may require it.

Cons:

I really can't think of much. Any issues I've had with Taxicaller have been attended to promptly. And they take suggestions from customers seriously.

Reasons for choosing TaxiCaller

The depth of knowledge about the product demonstrated by account manager made me instantly more comfortable with Taxicaller product. It was clear they were willing to invest the time to help guide my company through transition and help leverage the product as we progressed.

Reasons for switching to TaxiCaller

Previous provider was not able to keep up with pace of change in industry, market or technology

Vendor Response

Hello Michael, Thank you so much for this review, we really appreciate it. I'm glad you're satisfied with our services and we're all very happy that we're able to work together with you. Looking forward to continuing our cooperation. Enjoy your day! Camilla Marketing Manager at TaxiCaller

Replied December 2022

Bob G.

Verified reviewer

Transportation/ Trucking/ Railroad

201-500 employees

Used daily for more than 2 years

Review source

Reviewed February 2023

Happy With TaxiCaller

We have had it for about four years now and we are very happy with it. We have never had any technical issues at all. The customer service and support is excellent. Our rep [sensitive content hidden] is wonderful and he is always available for help.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use, the support and they are very good when it comes to customizing it for us.

Cons:

Nothing really. Their tech team have been very helpful in adding and modifying many features according to our need.

Reasons for switching to TaxiCaller

The old system was inflexible, it kept crashing and their customer service was not up to the par.

Vendor Response

Hi Bob, We're so glad that you like the system and that it's creating value for your business. I'll let the support team know that you appreciate their help. Looking forward to continuing our partnership. /Camilla Marketing Manager

Replied February 2023

Doron F.

Verified reviewer

Transportation/ Trucking/ Railroad

11-50 employees

Used daily for less than 2 years

Reviewed August 2019

Functionality

It allows my team to process bookings quicker, across multiple platforms whilst offering our clients instant confirmation and peace of mind. Its allowed us to compete in the digital age.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

easy to use, industry leading, extremely versatile.

Cons:

This is not applicable as i love the software

Reasons for choosing TaxiCaller

The product delivered as promised with exceptional account management

Vendor Response

Hello Doron, thank you so much for the review. I'm so happy that the TaxiCaller system makes such a big difference for your team and your customers. Keep up the good work and don't hesitate to reach out if there is anything else we can do for you. /Camilla, Marketing Manager

Replied August 2019

Prince P.

Verified reviewer

Transportation/ Trucking/ Railroad

2-10 employees

Used daily for less than 2 years

Reviewed August 2019

Good Support

Taxi and ehailing problems in Africa

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The back end server is awesome. Its easier to locate the cars.

Cons:

The updates take longer at times on UI for the passenger, Driver app also needs to be worked on

Vendor Response

Hi Prince, thanks for your feedback. I'm glad you like the TaxiCaller system. I'll forward your input on the update times to our development team. Have a nice day.

Replied August 2019

Navi T.

Verified reviewer

Transportation/ Trucking/ Railroad

51-200 employees

Used monthly for less than 12 months

Reviewed August 2019

Great System!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease and professionalism- very easy to learn and has a solution for everything

Cons:

Nothing so far- everything is working just great.

Vendor Response

Hello Navi, thank you for taking the time to give us this review I really appreciate it. I'm glad to see that you like the system and our service. If you come across any issues that require our assistance, just give us a call. Best regards, Camilla Birkehorn, Marketing Manager

Replied August 2019

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