Yelowsoft 2026: Benefits, Features & Pricing

With Yelowtaxi, going into business is faster as all the functionalities are there. The team is helpful and expert at their field. The ease of customisation in accordance to local requirement. Having no issues communicating what is needed to the support team.

Overall, working with Yelofsoft has been a very positive experience. The platform offers great flexibility and powerful functionality, making it adaptable to our unique transport needs. The team is always open to feedback and quick to make improvements. Their commitment to enhancing the system, even across time zones and languages, has made a significant difference in our operations. While there are occasional challenges with time zone coordination, the responsiveness and dedication of the team make it a smooth experience overall

Dear Yelowsoft Team, I hope this message finds you well. We appreciate your continuous collaboration and the support you have extended to us throughout the development and maintenance of our taxi platform. As requested, we would like to provide a comprehensive feedback summary based on our experience using your system over the past months, particularly in relation to the recurring issues we’ve reported via the ticketing system. While we recognize the efforts your team has put into resolving many of the raised issues, it is equally important to express the challenges we continue to face that directly affect the reliability, performance, and overall operational efficiency of the system for both our drivers and users. Key Areas of Concern System Reliability and Core Functionality Multiple cases were reported where online drivers did not receive ride requests, despite being within the set radius and clearly shown on the passenger app. This directly impacts our ability to provide timely service. Critical failures in trip status tracking (e.g., drivers being marked as "on trip" when idle, or being unable to end a ride) have created significant operational setbacks and user dissatisfaction. Wallet payment inconsistencies, including double charges, non-crediting to drivers, and system lock-ups during payment, have caused mistrust among users and additional burden on our support team. Mapping, Routing, and Location Accuracy Inaccuracies in current location pinning, destination time estimations, and fixed routes on the driver's app have negatively affected user experience and route efficiency. Issues with map services (especially for iOS users) and inability to switch navigation providers have been persistent. Street pick-up functionality and metering errors continue to hinder driver income tracking and app functionality. Reporting, Data Export, and Admin Portal Export functionalities across various tabs (Driver Logs, Reports, Cancellations, Transactions, etc.) have frequently been broken, incomplete, or inconsistent. Driver logs and online/offline time data have often displayed illogical or missing values, making accurate performance tracking and payroll management nearly impossible. Essential features like filtering by driver, custom range exports, or downloading large datasets are either missing or malfunctioning. Incentive, Promo Code, and Subscription Issues Promo codes often expire incorrectly, do not apply automatically when a driver is found manually, or are lost due to system errors. Incentives were not credited correctly, expired prematurely, or could not be excluded from certain ride types like street pick-ups. Drivers were found to be able to bypass subscription limits even after expiry, undermining our policy enforcement and administrative control. Payment and Referral Systems Staff members reported disappearing permissions in the admin panel, leading to recurring issues in executing top-up and withdrawal functions. Drivers and users were unable to receive rewards or track referrals accurately, reducing the effectiveness of our referral campaigns. Mobile Application Stability There have been many occasions where users were only able to resolve technical issues by deleting and reinstalling the app. This should not be the default troubleshooting method. Post-update bugs that disabled app access or caused key functions to fail were observed on both iOS and Android platforms, with Android users facing more frequent issues. Closing Remarks While many of the tickets submitted have been marked as “Resolved” or “Closed,” we must emphasize that in several instances, the underlying problems persist or reappear under different scenarios. In many cases, fixes have been partial, delayed, or device-specific. We urge Yelowsoft to approach these matters with greater urgency and a focus on long-term solutions. The volume and repetition of issues indicate a need for a broader structural review of the system’s stability, consistency, and logic. We value our partnership and expect a higher level of reliability and responsiveness from a service provider of your caliber. A stable, user-friendly, and technically sound system is vital not just for our business operations, but also for maintaining trust with our customers and drivers. We look forward to your commitment in addressing these concerns systematically and permanently. Please consider assigning a dedicated team to audit, test, and follow up on recurring issues that are affecting live operations. Best regards, Rameen Business Development SK Taxi

We have been using the taxi software for a year now, and the team has always implemented the changes we requested on time. They consistently work with a customer-oriented approach, and we are very satisfied because of that. Yelowsoft has significantly improved our dispatch and fleet management operations. We can easily track rides, manage drivers, and ensure timely pickups. The platform is reliable and cloud-based, which helps in accessing data from anywhere. There’s still room for improvement, especially in reporting and mobile app stability, but overall it’s a great solution for transportation companies.

My overall experience with yelowsoft is amazing, pricing is good customer service is responsive in matter of hours problems gets sorted

Now a day my company become a technology company prepare with before we have yellow taxi software my company need to take care call center and many staff but now we just running our application it enough.

the team of developers is excellent, they are fast and have a lot of knowledge about various areas of technology and software development, I would recommend to any company, it is a complete team.

very satisfied

Of course, I did get a lot of benefits. By the Grace of God, this software is working fine in my Country and company is growing as days are going by.