Refresh 2026: Benefits, Features & Pricing

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Wondering if Refresh is right for your organization?

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Refresh

4.9

(9)

Pricing

Starting at $5.00 per month

About Refresh

Refresh is an employee recognition & engagement suite that helps bridge the recognition gap between peers or between supervisors and their reports by making recognition feel personal and not programmatic, making it purpose-driven, and helping improve frequency by making it easy for managers to let their team know they matter.

This platform is white-labeled and omni-channel with an App (IOS, Android), Mobile web, and Web versions ensuring access regardless of device.

Refresh will enable users to:

Gamify employee recognition with points and challenges
Pulse surveys and polls to better understand the real state and needs of your teams
Range of communication tools to better connect with each user
Make recognition highly visible and social
Reward both sides of recognition with gifts that suite each individual (Gift cards, PTO, experiences ... the sky is the limit in our full customizable catalog)

This tool is highly customizable to every situation:

Peer to Peer kudos for a job well done
Manager to the team
Team to manager
360 reviews

Promote the team more broadly with broadcast recognition of an individual to specific teams or entire organization through the soc...

Refresh Screenshots

Refresh Pricing and Plans

Starting price: $5.00 per month

Free Trial

Free Version

Basic

$5.00

per user, per month

No plan information available

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Refresh Features

Popular features found in Employee Recognition
Awards Management
Chat/Messaging
Goal Management
Leaderboards
Manager-to-Employee Recognition
Nominations
Peer-to-Peer Recognition
Reporting/Analytics
Rewards Catalog
More features of Refresh
360 Degree Feedback
ACA Reporting
Access Controls/Permissions
Action Management
Active Directory Integration
Activity Dashboard
Activity/News Feed
Activity Tracking
Address Validation
Alerts/Notifications
Anonymous Feedback
API
Applicant Tracking
Approval Process Control
Archiving & Retention
Assessment Management
Audience Targeting
Audio/Video Messaging
Autofill
Benchmarking
Benefits Administration Outsourcing
Benefits Dashboard
Benefits Management
Calendar Management
Campaign Management
Client Portal
Collaboration Tools
Commenting/Notes
Communication Management
Compensation Management
Compliance Management
Compliance Tracking
Conditional Logic
Configurable Workflow
Contact Database
Content Library
Content Management
Customer Segmentation
Customizable Branding
Customizable Dashboard
Customizable Fields
Customizable Forms
Customizable Questions
Customizable Reports
Customizable Templates
Data Analysis Tools
Data Capture and Transfer
Data Cleansing
Data Import/Export
Data Security
Digital Signage
Discussions/Forums
Document Management
Document Storage
Drag & Drop
Dynamic Content
eCards
Electronic Forms
Electronic Signature
Email Management
Email Reminders
Employee Benefits Administration
Employee Communities
Employee Database
Employee Directory
Employee Engagement
Employee Handbook
Employee Management
Employee Onboarding
Employee Portal
Employee Profiles
Employee Recognition
Employee Reward Programs
Employee Self Service
Engagement Tracking
Event Calendar
Event Management
Feedback Management
File Sharing
Filtering
Forms Creation & Design
Forms Management
Full Text Search
Gamification
Gift Card Management
Goal Setting/Tracking
Group Management
Health Coaching
Health Insurance Administration
Health Monitoring
Health Risk Assessment
Help Desk Management
HIPAA Compliant
HR Management
HSA/FSA Administration
Ideation
Incentive Management
Job Description Management
Knowledge Base Management
Knowledge Management
Learning & Development
Life Insurance Administration
Live Streaming
Mass Notifications
Media Library
Member Directory
Membership Management
Mobile Access
Mobile Survey
Moderation
Multi-Channel Communication
Multi-Channel Distribution
Multi-Language
Multiple Question Types
Negative Feedback Management
Newsletter Management
Ongoing Performance Tracking
Online Benefits Enrollment
Orientation Workflow Management
Payroll Management
Performance Management
Performance Metrics
Personalization
Process/Workflow Automation
Program Management
Progress Tracking
Provider Management
Pulse Surveys
Question Branching
Question Library
Question Piping
Quizzes
Randomization
Read Receipts
Real-Time Analytics
Real-Time Chat
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Recognition Tracking
Recruitment Management
Reminders
Reporting & Statistics
Response Quotas
Response Validation
Retirement Plan Management
Rewards Program
Role-Based Permissions
Scheduled Messaging
Scheduling
Scoring
Search/Filter
Secure Data Storage
Self Assessment
Self Service Portal
Single Sign On
Skip Logic
Social Engagement
Social Media Integration
Social Recognition
Space Reservation
SSL Security
Support Audio/Images/Video
Survey Builder
Survey/Poll Management
Surveys & Feedback
Task Management
Template Management
Third-Party Integrations
Training Management
Unified Directory
URL Customization
User Management
Version Control
Visual Analytics
Visual Notifications
Web Forms
Website Management
Workflow Management

Refresh Integrations

SAP Concur

Domo

Microsoft Azure

Microsoft Outlook

Okta

Slack

See all 44 integrations

Refresh User Reviews

Overall Rating

4.9

Ratings Breakdown

89%

11%

Secondary Ratings

Ease of Use

4.7

Value for money

5.0

Customer support

4.7

Functionality

4.9

Genesis G.

Verified reviewer

Marketing and Advertising

501-1000 employees

Used weekly for less than 2 years

Review source

Reviewed March 2023

Refresh Review

Ratings Breakdown

Ease of use

Functionality

Pros:

The customization of the platform any way you see fit. And communication tools make it really easy for us to connect with our team and for a survey.

Cons:

None so far. Exciting seeing some of the new features that are on the product roadmap.

Dane G.

Verified reviewer

Staffing and Recruiting

1001-5000 employees

Used weekly for less than 6 months

Review source

Reviewed February 2022

Super easy to customize

We were excited to be able to release a mobile app that was company branded and has so many features that we can deploy to make our employees feel connected and valued. We see this as the beginning of a great partnership and love dealing with the team at Refresh on what we can continue to build on and learn together.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customization of the platform. The Refresh Team spent the time to get us set up with exactly the system we wanted. They were also available to walk us through new ideas on how to improve the employee experience of a key annual awards event.

Cons:

There is not anything not to like in this software. It has been exciting seeing some of the new features that are on the product roadmap. When we have had ideas on where we could add in more videos or extend the public presentation of kudos from team members, Refresh has been able to adjust to meet our needs.

Reasons for choosing Refresh

Their pricing and product quality are first class. It feels like we are getting a much more expensive system. Refresh has been really clear on understanding what challenges we want to solve and how we can do it in their platform.

Ummu Habibah M.

Verified reviewer

Telecommunications

1001-5000 employees

Used weekly for less than 2 years

Review source

Reviewed July 2022

One of the best to manage employee recognition.

Ratings Breakdown

Ease of use

Functionality

Pros:

The ability to modify the platform in any way you see fit. Our system was configured according to our specifications by the Refresh Staff. They have also been capable of providing us with fresh perspectives, including how to make a critical yearly awards ceremony a better one for employees.

Cons:

The product is rarely updated and not much new updates or patches are roll out. It is a great product, but need a consistent updates on the feature and tools. overall, I love all the benefit of the software in managing our employees recognition segment.

James B.

Verified reviewer

Electrical/ Electronic Manufacturing

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2020

Smooth Sailing

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We’ve been bringing in new engineering employees since 2018 and the process with this platform has been, dare I say, refreshing - we use their onboarding forms and workflow to capture everything we need on day one, employees are set up to provide additional information as we request it, and the data management is great. Where Refresh shines above the rest is in how seamless it is from a workflow perspective - both for users and ourselves as administrators. We have also begun to provide a wellness/fitness program with the Refresh Live video sessions that we otherwise may have never thought about. This has been a big win for our team.

Cons:

Refresh should have contacted me 4 years ago! Also at this point our team loves the wellness offering so much it would be hard to ever go back.

Reasons for choosing Refresh

Onboarding, employee benefits and wellness are tied together in one great product.

Jim D.

Verified reviewer

Computer Software

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2020

Refresh delivers an extraordinary product and is an exceptional company to work with

Of all the companies we work with. Refresh is at the very top. I cannot endorse them enough as a software provider, partner, and leader in their field.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This is best in class software and a product which delivers incredible value for the cost. The Refresh software is state of the art, easily deployed, flexible to a company's specific requirements, while delivering highly valuable content and services.

Cons:

Refresh is continually updating and improving their software and we have never encountered an issue with it that we would consider problematic.

Reasons for choosing Refresh

The Refresh value proposition and product were clearly superior to anything we saw in the market

David L.

Verified reviewer

Financial Services

51-200 employees

Used daily for less than 2 years

Reviewed September 2020

My Team Loves It

From start to finish we have had a really good experience with Refresh. Their team has done everything we have asked and given us a tool for our employees that everyone is really happy with.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The broad range of communication tools makes it really easy for us to connect with our team around all of our company goals, benefits, etc as we figure out how to maintain community and culture in a WFH world. That we can provide a central resource for each employee really simplifies HR process and the breadth of the product has allowed us to eliminated a few other products we were using.

Cons:

No real cons for the platform. So far every ask has been met. Will update in the future though should that change.

Jonathan T.

Verified reviewer

Staffing and Recruiting

1001-5000 employees

Used daily for less than 6 months

Reviewed March 2022

The customizable wellness platform we needed

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We were able to integrate a variety of our tools into one platform while dropping a few point services that more than covered the expense, saving us a lot of time and money in the end.

Cons:

None so far. Refresh has really helped our organization modernize our employee engagement around mental and physical wellness.

Reasons for choosing Refresh

Great user and admin experience. Complete range of wellness tools. More flexible and customizable than other tools we reviewed.

Arjun J.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 6 months

Review source

Reviewed August 2022

Great Employee Engagement Software

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Employee engagement and empolyee communication tools are really good. Many integrations are useful and there are many helpful features for onboarding any new employee.

Cons:

Still now I have no cons for the software.

Phil E.

Verified reviewer

Entertainment

11-50 employees

Used daily for less than 2 years

Review source

Reviewed September 2021

Phenomenal Software