1 million+ businesses helped. Get advice
Get Free Advice
Home

/

Help Desk Software

/

OfficeAmp

Overview

OfficeAmp 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if OfficeAmp is right for your organization?

Our Help Desk Software selection experts can help you in 15 minutes or less.

On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

OfficeAmp
OfficeAmp
4.2
(12)

Pricing

Starting at $30.00 per month

About OfficeAmp

Anaek OfficeAmp is a simple friendly chat-based HR System creates a collaborative and efficient workplace. OfficeAmp helps office managers and admins manager and run an efficient workplace. OfficeAmp enables employees to use one location for all their questions and requests. Requests tracking includes requests like restocking the pantry, scheduling flights and ordering lunch. OfficeAmp eliminates the need for emails, texts or calls for many types of requests.

OfficeAmp Screenshots

0
0
1
2
3

OfficeAmp Pricing and Plans

Starting price: $30.00 per month
Free Trial
Free Version

Basic

$30.00

per user, per month

No plan information available

    Advisor Get Price CTA Image

    Confused about pricing? We've got you covered.

    Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

    OfficeAmp Features

    • Popular features found in Help Desk
      Access Controls/Permissions
      Activity Dashboard
      Alerts/Escalation
      Automated Routing
      Collaboration Tools
      Macros/Templated Responses
      Multi-Channel Communication
      Real-Time Notifications
      Reporting/Analytics
      Self Service Portal
      Service Level Agreement (SLA) Management
      Workflow Management
    • More features of OfficeAmp
      Activity Tracking
      Alerts/Notifications
      API
      Availability Management
      Catalog Management
      Commenting/Notes
      Content Management
      Customizable Fields
      Customizable Forms
      Decision Support
      Drag & Drop
      Help Desk Management
      Incident Management
      Knowledge Base Management
      Live Chat
      Performance Metrics
      Prioritization
      Problem Management
      Project Management
      Real-Time Chat
      Reporting & Statistics
      Single Sign On
      Support Ticket Management
      Support Ticket Tracking
      Task Management
      Third-Party Integrations
      Ticket Management

    OfficeAmp Integrations

    Slack
    Slack
    Microsoft Teams
    Microsoft Teams

    OfficeAmp User Reviews

    Overall Rating

    4.2

    Ratings Breakdown

    5

    25%

    4

    67%

    3

    8%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.3

    Value for money

    4.1

    Customer support

    4.6

    Functionality

    3.9

    Have you used OfficeAmp and would like to share your experience with others?

    VR

    Verified
    Reviewer

    Information Technology and Services

    11-50 employees

    Used daily for less than 12 months

    Review source

    Reviewed September 2018

    Works as advertised

    4

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    5
    Customer support
    3
    Functionality
    icon
    Pros:
    Easy to use, everyone gets it, simple & embedded support
    Cons:
    Not enough configuration options, regular nagging reminders

    Read More

    PO

    Piran O.

    Financial Services

    11-50 employees

    Used daily for less than 12 months

    Review source

    Reviewed September 2018

    Saved me so much time!

    5

    It has been fantastic. OfficeAmp has improved my work life immensely. Being the only person in charge of office infrastructure and IT operations in addition to my full time responsibilities, I received countless direct messages on slack each day requesting access to something, or the wi-fi was down, or to order new equipment. I used to just drop everything and fix the issue immediately otherwise I would forget. As you can imagine that really messed with productivity as I had to context switch constantly. I would also often read a message, say I'll do it later and then forget about it because the notification was gone. Once I got OfficeAmp, everything became so much easier. Everything is all in once place, I know exactly what the notification is for (since a direct message could be anything) and I can leave the tasks for the down time between my other responsibilities or when I need a break. Heartily recommend OfficeAmp. It is fantastic.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Slack integrated Easy to use Simple for others to grasp when creating tickets
    Cons:
    I actually don't have any cons with OfficeAmp right now.

    Read More

    JL

    Julieta L.

    Design

    51-200 employees

    Used daily for less than 12 months

    Review source

    Reviewed September 2018

    Useful office tool, easy and effective for everyone

    3

    It was useful to collect in a single place all the requests. It's easy to use and has some good features like the settings panel, which I find pretty useful when I want to analyze the big picture and not the one single issue.

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    OfficeAmp is very easy to use as an admin and as a user. As it doesn't require to make a full ticket or fill any specific form, everyone uses it and I'm receiving everyday more tickets to solve. It provides reports (CSV format) that are excellent for keeping track of numbers. It updates the users on every change of status for each issue. It has a great team behind it as every time I had some problem with it, I contacted the account responsable by email and got an answer really quickly.
    Cons:
    What I least like about it is that every time I solved an issue, and I put Issues on the slack channel to select the right one and update the status, I have to look for it on the full list, even sometimes scroll to the top to get to it, instead of typing the key words and getting it quickly for example. Also, it's required to give explanation when rejecting an issue, and I believe most of the times it is't necessary as the employee already knows the reason or simply because I already have the issue from some other user.

    Read More

    JH

    Javvad H.

    Verified reviewer

    Telecommunications

    1001-5000 employees

    Used weekly for less than 12 months

    Review source

    Reviewed July 2021

    User friendly chat based tool for collaboration at workplace

    4

    Excellent suite, user friendly and works great in collaborating with the team

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    4
    Customer support
    5
    Functionality
    icon
    Pros:
    Its well-integrated software, simple and easy to use excellent for creating tickets. All the requests and issues submitted by employees are easily trackable, and the submitter can quickly see the status of their request from the issue tracker board.
    Cons:
    In the slack channel, when updating the status of a ticket one has to scroll the list to find the ticket, if a keyword search functionality could be added it would be great. Secondly, if it can have built-in logic to group similar types of tickets together, that will further enhance its functionality.

    Read More

    AH

    Angelique H.

    Verified reviewer

    Marketing and Advertising

    51-200 employees

    Used daily for less than 2 years

    Review source

    Reviewed September 2018

    Great Slack app / office assistanr

    5

    Office Amp helped solve communication hurdles from staff who wanted to alert us whenever office supplies were low

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The Ease of use was one of the best features
    Cons:
    We were very pleased with this slack application

    Read More

    VR

    Verified
    Reviewer

    Computer Hardware

    51-200 employees

    Used other for less than 12 months

    Review source

    Reviewed September 2018

    Organization for office managers!

    4

    Great way to track requests for supplies and facilities issues!

    Ratings Breakdown

    4
    Ease of use
    3
    Value for money
    4
    Customer support
    3
    Functionality
    icon
    Pros:
    Easy to use within Slack and all of our employees use Slack so it was an easy transition to get them to submit a ticket for their request and so that they could track it's completion, too.
    Cons:
    It was difficult to see all of the open tasks without pulling a report that would be emailed.

    Read More

    AP

    Annette P.

    E-Learning

    51-200 employees

    Used daily for less than 6 months

    Review source

    Reviewed September 2018

    A Great Way to Track and Streamline Requests/Issues

    4

    Ratings Breakdown

    4
    Ease of use
    4
    Functionality
    icon
    Pros:
    I love that it keeps track of requests/issues submitted by employees and provides instant feedback to them about the status of their request. I really like the issue tracker board that shows the backlog, in progress and resolved issues.
    Cons:
    It's not quite smart enough to recognize similar requests so I sometimes get the same request from multiple people. If it could do that and ask if they're the same and offer to merge them into one - I would give it 5 stars across the board. While I appreciate the colorful nature of the Issue tracker board, it would make more sense to me for issues in the same category (e.g. Facility Issues) to all be the same color instead of random. Filtering solves that issue, so it's not a huge deal.

    Read More

    MF

    Marcus F.

    Verified reviewer

    Education Management

    11-50 employees

    Used daily for less than 6 months

    Review source

    Reviewed September 2018

    Chief of Staff

    4

    We use slack daily at our office and it has made the ticketing issues we had previously so much smooth! we love that it notifies the appropriate person of an issue, but admin can still check to see if and when things are taken care of.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    I love that it integrates smoothly into Slack.
    Cons:
    At this point, there is nothing we do not like about the software.

    Read More

    Vanessa's profile

    Vanessa C.

    Verified reviewer

    Information Technology and Services

    51-200 employees

    Used weekly for less than 6 months

    Review source

    Reviewed September 2018

    Office Amp for Slack

    4

    It's been pretty good. I'm not sure I'm using all the features available.

    Ratings Breakdown

    3
    Ease of use
    3
    Functionality
    icon
    Pros:
    All requests for office related tasks are in one place and easily assigned to others.
    Cons:
    Once its assigned, it disappears from your tasks and not easy to find out if it's been completed by the assignee.

    Read More

    KD

    Krista D.

    Computer Software

    11-50 employees

    Used daily for less than 6 months

    Review source

    Reviewed September 2018

    Amazing Task Management Software!

    5

    Being able restock the fridge & kitchen with what our employees want and handling WFH requests through OfficeAmp has REALLY been a gamechanger. Working remotely full-time can sometimes get in the way of tackling office issues, but OfficeAmp has made all of this manageable and possible!

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I love the ability to keep track of all my teams requests in one centralized channel through the Slack integration.
    Cons:
    This is tough! I haven't found anything I dislike.

    Read More

    Showing 1 - 10 of 12 Reviews
    Load More Reviews

    Popular OfficeAmp Alternatives

    Main Product
    OfficeAmp

    OfficeAmp

    4.2
    (12)

    Ratings Breakdown

    • 4.25Ease of use
    • 4.10Value for money
    • 4.63Customer support
    • 3.92Functionality

    Pricing

    Starting at $30.00 per month

    Get Price
    Alternative Product

    Ratings Breakdown

    • 4.48Ease of use
    • 4.41Value for money
    • 4.49Customer support
    • 4.34Functionality

    Pricing

    Starting at $19.00 per month

    Get Price
    Alternative Product

    Ratings Breakdown

    • 4.33Ease of use
    • 4.16Value for money
    • 4.26Customer support
    • 4.36Functionality

    Pricing

    Starting at $55.00 per month

    Get Price
    Alternative Product

    Ratings Breakdown

    • 4.24Ease of use
    • 4.32Value for money
    • 4.30Customer support
    • 4.46Functionality

    Pricing

    Starting at $20.00 per month

    Get Price
    Alternative Product

    Ratings Breakdown

    • 4.26Ease of use
    • 4.29Value for money
    • 4.21Customer support
    • 4.38Functionality

    Pricing

    Starting at $16.00 per month

    Get Price
    Alternative Product

    Ratings Breakdown

    • 4.54Ease of use
    • 4.41Value for money
    • 4.54Customer support
    • 4.28Functionality

    Pricing

    Starting at $29.00 per month

    Get Price

    Other Top Recommended Help Desk Software

    Zendesk Suite
    Zendesk Suite

    4.4 (4065)

    Recently recommended 12 times

    NinjaOne
    NinjaOne

    4.7 (276)

    Recently recommended 12 times

    SysAid
    SysAid

    4.5 (501)

    Recently recommended 8 times

    Atera
    Atera

    4.6 (446)

    Recently recommended 5 times

    Advisor Get Price CTA Image

    Stuck Between Options?

    Our experts can help you compare OfficeAmp with other top options, so you can find the best fit for your needs.

    See what companies are saying about Software Advice