iNPLASS 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

iNPLASS

4.6

(20)

Pricing

Pricing available upon request

About iNPLASS

iNPLASS is a cloud-based platform offering a comprehensive suite of software solutions designed to help hotels manage their operations and customer requests. The platform allows staff members to communicate and respond to guest needs.

With iNPLASS, staff and hotel management can stay connected, monitor guest requests, and track, manage, and execute them with ease and transparency from any location. The platform supports integration with various third-party hotel PMS and POS systems, providing seamless access to data. Additionally, the software's BI reporting tools transform data into actionable insights, with dashboard reports and KPIs offering a comprehensive overview.

iNPLASS includes collaboration tools, which connect all departments in the hotel, enabling staff to dispatch requests to the right department.

iNPLASS Screenshots

iNPLASS Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

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iNPLASS Features

Features of iNPLASS
Activity Dashboard
API
Catering Management
Front Desk Management
Guest Experience Management
Housekeeping Management
Multi-Property
Promotions Management
Reporting/Analytics
Revenue Management
Reviews Management
Spa/Activity Management
Third-Party Integrations
User Management

iNPLASS User Reviews

Overall Rating

4.6

Ratings Breakdown

70%

20%

10%

Secondary Ratings

Ease of Use

4.8

Value for money

4.6

Customer support

4.9

Functionality

4.8

Have you used iNPLASS and would like to share your experience with others?

Khaled G.

Verified reviewer

Hospitality

51-200 employees

Used daily for less than 12 months

Review source

Reviewed March 2024

Well frisked Service App with Good Parameters!

Good desgin, features, communication options and user friendly

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User friendly , rich ingredients, regular updates

Cons:

Subscription cost, limited compatibility and technical issues

Vendor Response

Khaled, Thank you for your review of iNPLASS! We're delighted to hear that you find our service app well-frisked and appreciate its good parameters. Your feedback on the user-friendliness, rich ingredients, and regular updates is valuable to us. We're committed to providing a seamless experience and continuously improving our platform. If you have any more suggestions or if there's anything specific you'd like to see improved, please feel free to reach out. We're here to support you and are dedicated to making iNPLASS the best it can be for you!

Replied May 2024

Ashish N.

Verified reviewer

Hospitality

51-200 employees

Used daily for less than 6 months

Reviewed January 2024

Amazing app

I got a good experience through this app and got a knowledgeable of implass Its very help full

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its help to do request on time and as well as we can track our request staus and help to solve complaints

Cons:

I hope to this application should take one more step for much better performance

chanuri C.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 6 months

Reviewed March 2024

iNPLASS review

Its really good and we are looking forward to work with it for longer period.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Its easy to use and we do not have to do all things manually

Cons:

until we are getting used to it its lil bit time consuming.

Vendor Response

Thank you for your review, Chanuri! We're thrilled to hear that you find iNPLASS easy to use and appreciate the automation it provides, reducing the need for manual work. We understand that there may be a learning curve initially, but we're glad to hear that you're getting used to it. Your feedback is valuable as we strive to make iNPLASS more user-friendly and efficient. We're excited to continue working with you and are committed to providing a great experience.

Replied March 2024

Rakesh V.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 12 months

Reviewed February 2024

Revolutionizing Hospitality: A Review of iNPLASS's Innovative Solution

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1. Innovative solution. 2. User-friendly 3. Ease staff coordination. 4. Great reporting system to understand the guest/ staff analytics and insights. 5. Incredible guest app experience.

Cons:

Limited customization is only allowed in the application.

Vendor Response

Rakesh, Thank you for your insightful review of iNPLASS! We're thrilled to hear that you find our hotel management solution helpful. Your feedback on our user-friendly interface, staff coordination, reporting system, and guest app experience is greatly appreciated. We're committed to providing tools that enhance operations and guest experiences in the hospitality industry. If you have any more suggestions or if there's anything else you'd like to share, please feel free to reach out us at info@inplass.com.

Replied March 2024

Joylyn Jane C.

Verified reviewer

Hospitality

51-200 employees

Used daily for less than 6 months

Reviewed February 2024

User Feedback

It’s quite helpful. It will be better if the requests and complaints are all input.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It eases the load of procedures we may have taken if the app is not used.

Cons:

The check-in and check-out options. It is hard to check out guests. It will be easier if when we request a check out from the housekeeping, it will also be automatically checked out in the system so when we check in another guest, the guest will not see that the room is already occupied when it was not able to check out and we don’t have to look for the room number and check it out.

Vendor Response

Joylyn Jane, Thank you for your detailed review on iNPLASS! We're pleased to hear that our app eases the load of procedures for you. Regarding your feedback on the check-in and check-out options, we appreciate your insights. We'll make sure to pass this suggestion along to our development team for consideration. We're constantly working to improve our guest experience & hotel management platform, and your feedback helps us prioritize our efforts. If you have any more suggestions or specific features you'd like to see, please feel free to share at info@inplass.com. Thank you for being part of our community!

Replied March 2024

EDISA H.

Verified reviewer

Hospitality

51-200 employees

Used daily for less than 12 months

Reviewed March 2024

Nice Application

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

vey friendly user, with multilanguage flatform

Cons:

the deferred option and the report thing should be analystic

Vendor Response

Edisa, thank you for your review of iNPLASS! We value your input and are committed to providing a great experience with iNPLASS! We're pleased to hear that you find our application nice and user-friendly, with a multilingual platform. Enhancing the deferred option and making reports more analytical are important considerations for us as we continue to improve our platform. Your feedback helps us prioritize our efforts. If you have any further suggestions or if there's anything else you'd like to see improved, please feel free to share.

Replied March 2024

Islam A.

Verified reviewer

Hospitality

51-200 employees

Used daily for less than 6 months

Reviewed March 2024

Very easy to use and very helpful

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The way how to show the request when working

Cons:

Guest can use for request ,so there is a lot of options

Reasons for switching to iNPLASS

Moving to another company not using GXP

Vendor Response

Thank you for your positive review and feedback on iNPLASS! We're delighted to hear that you find our platform easy to use and helpful. We appreciate you choosing iNPLASS and for sharing your experience with us. Hope our Guest Management Solution has helped improve guest experience for you. If you have any more feedback or suggestions in the future, feel free to reach out. We're here to support you!

Replied March 2024

Justin T.

Verified reviewer

Hospitality

51-200 employees

Used weekly for less than 12 months

Reviewed March 2024

Comments and Suggestions

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Communication is easy, Can upload images

Cons:

Photos take more time to upload, need to put your thoughts

Vendor Response

Justin, Thank you for your feedback on iNPLASS! We're glad to hear your experience with iNPLASS. Regarding your comments on photo upload speed and the need to put your thoughts, we understand the importance of efficiency and clarity. We're constantly working to improve our platform, and your feedback is invaluable in helping us prioritize enhancements. We're committed to providing a seamless experience for our users and appreciate your input!

Replied March 2024

Ivo D.

Verified reviewer

Hospitality

51-200 employees

Used daily for less than 6 months

Reviewed March 2024

Excellent Platform for guest

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User Friendly and easy accessible to the team members

Cons:

nothing least as in particular for the person who is accessing.

Vendor Response

Ivo, Thank you for your review of iNPLASS! We're thrilled to hear that you find our platform excellent for managing guest. Your feedback is valuable to us as we strive to provide the best experience for our users. If you ever have any suggestions or if there's anything specific you'd like to see improved, please don't hesitate to reach out.

Replied March 2024

Nelson A.

Verified reviewer

Hospitality

51-200 employees

Used daily for free trial

Reviewed September 2023

Recommend

The guest request is delivered in timely manner. The overdue is controlled.We found it useful to review the logs once we received Guest complaints.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The features in day to day operations and very handy. The support team is very accommodating.

Cons:

I think some features still on developing stage but I’m sure it will be resolve.

Vendor Response

Nelson, thank you for sharing your positive experience with iNPLASS! We're delighted to hear that our features are proving to be handy in your day-to-day hotel operations. Your kind words about our support team are greatly appreciated. Regarding the features in development, we appreciate your understanding. We're committed to continuous improvement and ensuring that all aspects of iNPLASS meet your expectations. If you have any specific features or concerns you'd like to discuss, please feel free to reach out on info@inplass.co. We value your feedback and are dedicated to resolving any issues you may encounter. Regards, Team iNPLASS

Replied December 2023

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