iNPLASS 2026: Benefits, Features & Pricing

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Overview
Screenshots
Pricing and Plans
Features
User Reviews
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Overview

iNPLASS

4.6

(20)

Pricing

Pricing available upon request

About iNPLASS

iNPLASS is a cloud-based platform offering a comprehensive suite of software solutions designed to help hotels manage their operations and customer requests. The platform allows staff members to communicate and respond to guest needs.

With iNPLASS, staff and hotel management can stay connected, monitor guest requests, and track, manage, and execute them with ease and transparency from any location. The platform supports integration with various third-party hotel PMS and POS systems, providing seamless access to data. Additionally, the software's BI reporting tools transform data into actionable insights, with dashboard reports and KPIs offering a comprehensive overview.

iNPLASS includes collaboration tools, which connect all departments in the hotel, enabling staff to dispatch requests to the right department.

iNPLASS Screenshots

iNPLASS Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

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iNPLASS Features

Features of iNPLASS
Activity Dashboard
API
Catering Management
Front Desk Management
Guest Experience Management
Housekeeping Management
Multi-Property
Promotions Management
Reporting/Analytics
Revenue Management
Reviews Management
Spa/Activity Management
Third-Party Integrations
User Management

iNPLASS User Reviews

Overall Rating

4.6

Ratings Breakdown

70%

20%

10%

Secondary Ratings

Ease of Use

4.8

Value for money

4.6

Customer support

4.9

Functionality

4.8

Have you used iNPLASS and would like to share your experience with others?

Khaled G.

Verified reviewer

Hospitality

51-200 employees

Used daily for less than 12 months

Review source

Reviewed March 2024

Well frisked Service App with Good Parameters!

Good desgin, features, communication options and user friendly

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User friendly , rich ingredients, regular updates

Cons:

Subscription cost, limited compatibility and technical issues

Vendor Response

Khaled, Thank you for your review of iNPLASS! We're delighted to hear that you find our service app well-frisked and appreciate its good parameters. Your feedback on the user-friendliness, rich ingredients, and regular updates is valuable to us. We're committed to providing a seamless experience and continuously improving our platform. If you have any more suggestions or if there's anything specific you'd like to see improved, please feel free to reach out. We're here to support you and are dedicated to making iNPLASS the best it can be for you!

Replied May 2024

Ashish N.

Verified reviewer

Hospitality

51-200 employees

Used daily for less than 6 months

Reviewed January 2024

Amazing app

I got a good experience through this app and got a knowledgeable of implass Its very help full

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its help to do request on time and as well as we can track our request staus and help to solve complaints

Cons:

I hope to this application should take one more step for much better performance

Maya O.

Verified reviewer

Hospitality

51-200 employees

Used daily for free trial

Reviewed September 2023

Feedback

Good

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Guest request is easily communicated to other departments

Cons:

Few important functions are not yet available

Vendor Response

Maya, thank you for sharing your feedback with us! We're pleased to hear that iNPLASS is making guest request communication across departments easy for you. Regarding the functions that are not yet available, we appreciate your patience. Your input is crucial in helping us prioritize and improve our features. Rest assured, we are actively working on enhancements, and your needs are on our radar. If you have any specific functions in mind or if there's anything else you'd like to discuss, feel free to reach out us on info@inplass.co. We value your experience with iNPLASS, and your insights are instrumental in making our platform even better. Thank you for being part of our community!

Replied December 2023

Rakesh V.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 12 months

Reviewed February 2024

Revolutionizing Hospitality: A Review of iNPLASS's Innovative Solution

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1. Innovative solution. 2. User-friendly 3. Ease staff coordination. 4. Great reporting system to understand the guest/ staff analytics and insights. 5. Incredible guest app experience.

Cons:

Limited customization is only allowed in the application.

Vendor Response

Rakesh, Thank you for your insightful review of iNPLASS! We're thrilled to hear that you find our hotel management solution helpful. Your feedback on our user-friendly interface, staff coordination, reporting system, and guest app experience is greatly appreciated. We're committed to providing tools that enhance operations and guest experiences in the hospitality industry. If you have any more suggestions or if there's anything else you'd like to share, please feel free to reach out us at info@inplass.com.

Replied March 2024

Nelson A.

Verified reviewer

Hospitality

51-200 employees

Used daily for free trial

Reviewed September 2023

Recommend

The guest request is delivered in timely manner. The overdue is controlled.We found it useful to review the logs once we received Guest complaints.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The features in day to day operations and very handy. The support team is very accommodating.

Cons:

I think some features still on developing stage but I’m sure it will be resolve.

Vendor Response

Nelson, thank you for sharing your positive experience with iNPLASS! We're delighted to hear that our features are proving to be handy in your day-to-day hotel operations. Your kind words about our support team are greatly appreciated. Regarding the features in development, we appreciate your understanding. We're committed to continuous improvement and ensuring that all aspects of iNPLASS meet your expectations. If you have any specific features or concerns you'd like to discuss, please feel free to reach out on info@inplass.co. We value your feedback and are dedicated to resolving any issues you may encounter. Regards, Team iNPLASS

Replied December 2023

Venkat Ramanan K.

Verified reviewer

Hospitality

51-200 employees

Used daily for less than 6 months

Reviewed November 2023

More than a Business Intelligent tool for the Hospitality Business

iNPLASS is one of the most advanced & inevitable tool for any Hotel segment and it can transform a conventional operation in to smartly managed operation. It's a must tool for every Hotel.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

All-in-one platform for Hospitality operation & management controls.

Cons:

Nothing as such, as it has almost everything

Reasons for choosing iNPLASS

Not Applicable as no competitor products we've met!

Vendor Response

Venkat Ramanan, thank you for your fantastic review! We're thrilled to hear that you consider iNPLASS more than just a Business Intelligent tool for the hospitality business. It's great to know that our platform serves as an all-in-one solution for hospitality operation and management controls. Your positive experience is truly rewarding for us. If there's ever anything specific you'd like to discuss or if you have additional feedback in the future, please don't hesitate to reach out. We appreciate your support and look forward to continuing to meet your needs with iNPLASS!

Replied December 2023

EDISA H.

Verified reviewer

Hospitality

51-200 employees

Used daily for less than 12 months

Reviewed March 2024

Nice Application

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

vey friendly user, with multilanguage flatform

Cons:

the deferred option and the report thing should be analystic

Vendor Response

Edisa, thank you for your review of iNPLASS! We value your input and are committed to providing a great experience with iNPLASS! We're pleased to hear that you find our application nice and user-friendly, with a multilingual platform. Enhancing the deferred option and making reports more analytical are important considerations for us as we continue to improve our platform. Your feedback helps us prioritize our efforts. If you have any further suggestions or if there's anything else you'd like to see improved, please feel free to share.

Replied March 2024

Joylyn Jane C.

Verified reviewer

Hospitality

51-200 employees

Used daily for less than 6 months

Reviewed February 2024

User Feedback

It’s quite helpful. It will be better if the requests and complaints are all input.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It eases the load of procedures we may have taken if the app is not used.

Cons:

The check-in and check-out options. It is hard to check out guests. It will be easier if when we request a check out from the housekeeping, it will also be automatically checked out in the system so when we check in another guest, the guest will not see that the room is already occupied when it was not able to check out and we don’t have to look for the room number and check it out.

Vendor Response

Joylyn Jane, Thank you for your detailed review on iNPLASS! We're pleased to hear that our app eases the load of procedures for you. Regarding your feedback on the check-in and check-out options, we appreciate your insights. We'll make sure to pass this suggestion along to our development team for consideration. We're constantly working to improve our guest experience & hotel management platform, and your feedback helps us prioritize our efforts. If you have any more suggestions or specific features you'd like to see, please feel free to share at info@inplass.com. Thank you for being part of our community!

Replied March 2024

Sheen A.

Verified reviewer

Hospitality

51-200 employees

Used daily for less than 6 months

Reviewed November 2023

inplass implementation

"The INPASS system has proven to be invaluable, not only for our current operations but also for its potential in monitoring and managing future, present, and past guest requests. The system's user-friendly interface and robust features have significantly enhanced our ability to provide efficient and personalized service to our guests."

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I believe that INPASS will continue to play a crucial role in elevating our guest services, ensuring a seamless experience for both our guests and our team.

Cons:

cant apply multiple request in one room,

Vendor Response

Thank you for your positive feedback, Sheen! We're thrilled to hear that you believe iNPLASS will play a crucial role in elevating your hotel management & operations ensuring a seamless experience for both guests and your team. We appreciate your input regarding the ability to apply multiple requests in one room. Your feedback is invaluable as we continuously work on improving iNPLASS. If you have any more suggestions or specific features you'd like to see, please feel free to share on info@inplass.co. Thank you for choosing iNPLASS!

Replied December 2023

Osama A.

Verified reviewer

Hospitality

51-200 employees

Used daily for free trial

Reviewed September 2023

Easy and simple interface for guest and hotel users

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Simple interface and easy to understand the system and deal with it And we can use it for our guest and our department communications And we can use in PC and mobile.

Cons:

Nothing so far. All features am using are good

Vendor Response

Osama, thank you for taking the time to share your experience with iNPLASS! We're thrilled to hear that you find our interface simple and easy to use for both guests and hotel users. It's fantastic that our system facilitates smooth communication between departments. We're also glad to know that iNPLASS works seamlessly on both PC and mobile devices for you. If you ever come across any suggestions or feedback in the future, please drop an email on info@inplass.co. We appreciate your support!

Replied December 2023

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