SuiteOp 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

SuiteOp

5.0

(23)

Pricing

Starting at $6.00 per month

About SuiteOp

SuiteOp is an all-in-one cloud-based hospitality property management platform engineered for the 21st-century hotelier.

Key Features include:

IoT Management: Seamlessly manage thousands of smart devices in properties, from smart locks to thermostats, with SuiteConnect, our advanced IoT management system.

Guest Verification: Property security and compliance with SuiteVerify, the AI-driven guest verification tool that remotely authenticates guest IDs and selfies.

Digital Guidebooks: Digital guidebook offering essential information on the property, neighborhood, and a lot more.

Advanced Analytics: Real-time insights into property financials, operational metrics, and guest reviews.

Staff and Task Management: Task management system tailored for maintenance, housekeeping, and inspection teams.

SuiteOp Screenshots

SuiteOp Pricing and Plans

Starting price: $6.00 per month

Free Trial

Free Version

Starter

$6.00

usage based, per month

Plan includes:

SuitePortal
SuiteVerify

Operator

$8.00

usage based, per month

Plan includes:

SuiteConnect
SuitePortal
SuiteMonitor
SuiteVerify

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

SuiteOp Features

Features of SuiteOp
Activity Dashboard
Customer Database
For Vacation Rentals
Front Desk Management
Guest Experience Management
Housekeeping Management
Multi-Property
Reservations Management
Reviews Management
Task Management
User Management

SuiteOp Integrations

Stripe

Integration rated 5.0 from 10 reviews

Alexa

Slack

RemoteLock

Guesty

Lodgify

SuiteOp User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

4.9

Value for money

5.0

Customer support

5.0

Functionality

4.9

Have you used SuiteOp and would like to share your experience with others?

Chinedu E.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 6 months

Review source

Reviewed December 2025

Pays for itself so much that the price doesn’t matter

Love it. It’s a cash cow for damage waivers and a great guest portal so we can streamline info to our guest.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This subscription does more than PAY FOR ITSELF. What more can ya ask for??? Love the new income without adding more units

Cons:

Not sure if they do a good job tracking referrals made. I’ve referred about 10 people, about 4 has started and it doesn’t reflect.

Kaitlyn G.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 6 months

Review source

Reviewed April 2025

Scalable, Guest-Friendly Software We Were Looking For

Switching to SuiteOp was the right move. Compared to our previous system (we used Akia), it gives us way more flexibility and control. The guest experience looks and feels more polished, and it’s made our internal processes smoother too. The team behind it has been great to work with — responsive, open to feedback, and always improving the product. We’ve seen real value from it, both in guest satisfaction and in revenue from upsells.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The guest portals are a huge improvement over what we used before. They’re super easy to customize, and being able to include photos and videos really helps us showcase the property and upsell extras in a way that feels seamless. The AI tools have been a major upgrade too — they help us stay efficient and respond faster, which has been a big win for our team.

Cons:

The check-in and check-out sections in the guest portal can take a few minutes to set up, but honestly, the platform is still incredibly user-friendly overall. And to their credit, whenever we’ve had any issues or even small questions, the SuiteOp team has been quick to respond and often rolls out updates right away.

Reasons for choosing SuiteOp

Price, Capabilities, Scalability, Ease of Use, and most importantly Guest Experience Management

Reasons for switching to SuiteOp

AI insights and task creation are crucial and beyond helpful to have with SuiteOp

Dan M.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 6 months

Review source

Reviewed January 2026

I wish we signed up sooner!

Out experience thus far has been amazing. I love how customizable the workflows are and onboarding was a breeze. The damage waiver revenue has paid for itself and we've also seen an increase in our 5 star reviews which we believe is due to SuiteOp's guest surveys.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Having everything within a guest portal for guest convenience, guest surveys, and the damage waiver revenue.

Cons:

Not finding out about it sooner (and I mean that)! It has increased our revenue, removed friction with guests and locks, and we've captured more upsells.

Reasons for switching to SuiteOp

We've used other lock management software, and loved when we heard about the backup codes. I don't recall us having any issues with guest lockouts like we've experienced with other companies.

Verified

Reviewer

Real Estate

Self-Employed

Used daily for less than 6 months

Review source

Reviewed November 2025

Great software with awesome service

Excellent software and great team support. They ensure that your profile is updated to help you succeed.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The onboarding process is very easy, and Allie helped me walk through all the steps. Instructions to setup the listing is also very easy and straightforward

Cons:

Simple to set up the listing and how it automates all reservation details. Also ability to display images in the instructions for guest.

Ian D.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 12 months

Review source

Reviewed April 2025

Absolute Must Have Tool for STR Operators/Managers

The experience has been great - our account manager Allie is awesome and handles a lot of things for us with immediate turn around times. We have been able to increase our review scores by addressing issues on check in using their review/analytics tools, and we have increased our take rate/fee income through their upsell options.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

SuiteOp's guest check-in, guidebook/house manual, review/analytics, and upsell features are great!

Cons:

Exporting data in bulk sometimes requires their team to do it for us (but they have fulfilled all of our requests, so very minor to no problem at all).

Reasons for switching to SuiteOp

Unintegrated tools - SuiteOp integrates multiple features very seamlessly.

Fabio C.

Verified reviewer

Hospitality

51-200 employees

Used daily for more than 2 years

Review source

Reviewed April 2025

Don't miss your SuiteOp(portunity)

One of the original accounts of SuiteOp and have seen the team and tool grow to what it is today! It's been very impressive. You want it? They'll build it!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The teams' willingness to collaborate on my needs as an operator. You don't feel like you're just yelling into the night, SuiteOp really listens.

Cons:

Not much. Perhaps the lack of features they're already planning to build and have in the roadmap. So, the dislikes are always short lived!

Reasons for choosing SuiteOp

pricing and ease of use and knowing that as they grow it'll be my all-in-one backend tool

Massimo D.

Verified reviewer

Real Estate

Self-Employed

Used daily for less than 6 months

Review source

Reviewed July 2025

Gamechanger for our SA business

Smooth onboarding process and helpful demo calls. Once you are setup, it's pretty straightforward and easy for the team and guests to use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

SuiteOp has been a game changer for our business, not only has it improved our operations and guest experience but it has also helped us increase our margins in several areas. Very pleased with the support function too, the members of which are responsive and helpful.

Cons:

Uplisting functionality. It works fine but slight improvements would be welcomed and we understand these are forthcoming.

Reasons for choosing SuiteOp

Overall from a value and user experience perspective, it was better.

Chad W.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 12 months

Review source

Reviewed April 2025

Former Dack User - Happy with the switch!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is robust but still easy to use. I'm a former Dack user that made the migration after Dack went under, and couldn't be more pleased. The leadership team is proactive, open to feedback, and is constantly rolling out new functionality.

Cons:

I don't have any worth noting here - the pricing is fair, the software works great and is extremely stable.

Reasons for choosing SuiteOp

The software didn't seem to be very user friendly.

Reasons for switching to SuiteOp

Dack went bankrupt, and was bought by Operto, who abandoned the product.

Joseph V.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 12 months

Review source

Reviewed June 2025

SuiteOp - Digital guides and upsell

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great guide books, once setup they are super user friendly! Really like the upsell features. Support has also been great!

Cons:

The tool has worked great for us, specifically the guidebooks and upsells - compliments from guests and owners.

Reasons for choosing SuiteOp

SuitOp was the most user friendly and profession looking offering.

Nathan H.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 12 months

Review source

Reviewed April 2025

BEST IN CLASS!

From day one we have loved the product, functionality, and customer service SuiteOp delivers day in and day out!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customer service is outstanding! Functionality is superb! Extremely low number of issues, but when one pops up they are on it in minutes and it's resolved immediately!

Cons:

Can't think of any off-hand. If I have to mention in to get to the minimum character-count, I wish the awesome optional feature of remote lock and thermostat control for guests was more prominantly displayed.

Reasons for switching to SuiteOp

Poor portal and messaging. We needed a solution that ended the midnight calls.

Showing 1 - 10 of 23 Reviews

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