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SuiteOp

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Overview
SuiteOp

SuiteOp 2026: Benefits, Features & Pricing

On this page
  • Overview
  • User Interface
  • Popular Alternatives
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

SuiteOp
SuiteOp
5.0
(24)

Pricing

Starting at $6.00 per month

About SuiteOp

SuiteOp is an all-in-one hospitality operations platform built for hotels, vacation rentals, and short-term rental operators. It replaces fragmented software tools with a single system covering guest experience, property automation, IoT device management, and operational workflows.

The platform includes five core modules:

SuitePortal — A guest experience platform with contactless self-check-in, digital property guidebooks with Google Maps integration, in-stay upsells (late checkout, room upgrades, local experiences), and fully branded guest portals with custom colors, logos, vanity URLs, and subdomains. Average setup takes 2 minutes per property.

SuiteVerify — AI-powered guest verification with biometric ID matching in under 30 seconds, digital rental agreements, damage waiver collection, and automated security deposits via Stripe. Fully integrated into the check-in flow for 100% contactless verification.

SuiteKeeper — Automated cleaning and maintenance scheduling synced directly to PMS reservations. Includes customizable task templates, real-time progress tracking, photo verification, and team assignment with priority routing. Eliminates manual scheduling for housekeeping, ins...

pection, and maintenance teams. SuiteConnect — IoT device management supporting 50+ smart lock, thermostat, and sensor brands. Auto-generates unique access codes per reservation, enables remote device control, and provides a unified dashboard for all connected hardware across properties. SuiteMonitor — 24/7 environmental monitoring tracking noise levels, occupancy, temperature, humidity, and air quality. Privacy-first approach measures decibel levels only with no audio recording. Real-time alerts help prevent noise complaints and ensure regulatory compliance. SuiteOp integrates with major property management systems including Guesty, Hostaway, Lodgify, Hospitable, Hostfully, and Streamline. The platform serves operators managing anywhere from 10 to 10,000+ units across hotels, vacation rentals, and multi-brand portfolios.

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SuiteOp User Interface

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5

SuiteOp Pricing and Plans

Starting price: $6.00 per month
Free Trial
Free Version

Starter

$6.00

usage based, per month

Plan includes:

  • SuitePortal
  • SuiteVerify

Operator

$8.00

usage based, per month

Plan includes:

  • SuiteConnect
  • SuitePortal
  • SuiteMonitor
  • SuiteVerify
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SuiteOp Features

  • Popular features found in Task Management
    Assignment Management
    Collaboration Tools
    Commenting/Notes
    Deadline Management
    Dependency Tracking
    Prioritization
    Project Tracking
    Resource Management
    Task Editing
    Time Tracking
    To-Do List
    Workflow Management
  • More features of SuiteOp
    Activity Dashboard
    Customer Database
    For Vacation Rentals
    Front Desk Management
    Guest Experience Management
    Housekeeping Management
    Multi-Property
    Reporting/Analytics
    Reservations Management
    Reviews Management
    Task Management
    Task Progress Tracking
    Task Scheduling
    User Management

SuiteOp Integrations

Stripe
Stripe
Integration rated 5.0 from 10 reviews
Alexa
Alexa
Slack
Slack
RemoteLock
RemoteLock
Guesty
Guesty
Lodgify
Lodgify

See all 18 integrations

SuiteOp User Reviews

Overall Rating

5.0

Ratings Breakdown

5

100%

4

0%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.9

Value for money

5.0

Customer support

5.0

Functionality

4.9

Have you used SuiteOp and would like to share your experience with others?

Jack's profile
Jack B.

Verified reviewer

Real Estate

Self-Employed

Used daily for less than 6 months

Review source

Reviewed February 2026

Amazing piece of software

5

Amazing, customer service is very respondent, AI agent is very good and immediately answers any of your questions automatically.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Seamless experience for the guests, has massively transformed the image of my brand and made our business look a lot more professional in the guests eyes.
Cons:
Not really anything i don't like, i'd say it can take a few weeks to get to grips with but that's only because they have loads of features which is great.

Read More

KG
Kaitlyn G.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 6 months

Review source

Reviewed April 2025

Scalable, Guest-Friendly Software We Were Looking For

5

Switching to SuiteOp was the right move. Compared to our previous system (we used Akia), it gives us way more flexibility and control. The guest experience looks and feels more polished, and it’s made our internal processes smoother too. The team behind it has been great to work with — responsive, open to feedback, and always improving the product. We’ve seen real value from it, both in guest satisfaction and in revenue from upsells.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
The guest portals are a huge improvement over what we used before. They’re super easy to customize, and being able to include photos and videos really helps us showcase the property and upsell extras in a way that feels seamless. The AI tools have been a major upgrade too — they help us stay efficient and respond faster, which has been a big win for our team.
Cons:
The check-in and check-out sections in the guest portal can take a few minutes to set up, but honestly, the platform is still incredibly user-friendly overall. And to their credit, whenever we’ve had any issues or even small questions, the SuiteOp team has been quick to respond and often rolls out updates right away.

Reasons for choosing SuiteOp

Price, Capabilities, Scalability, Ease of Use, and most importantly Guest Experience Management

Reasons for switching to SuiteOp

AI insights and task creation are crucial and beyond helpful to have with SuiteOp

Read More

VR
Verified
Reviewer

Real Estate

Self-Employed

Used daily for less than 6 months

Review source

Reviewed November 2025

Great software with awesome service

5

Excellent software and great team support. They ensure that your profile is updated to help you succeed.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
The onboarding process is very easy, and Allie helped me walk through all the steps. Instructions to setup the listing is also very easy and straightforward
Cons:
Simple to set up the listing and how it automates all reservation details. Also ability to display images in the instructions for guest.

Read More

DM
Dan M.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 6 months

Review source

Reviewed January 2026

I wish we signed up sooner!

5

Out experience thus far has been amazing. I love how customizable the workflows are and onboarding was a breeze. The damage waiver revenue has paid for itself and we've also seen an increase in our 5 star reviews which we believe is due to SuiteOp's guest surveys.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Having everything within a guest portal for guest convenience, guest surveys, and the damage waiver revenue.
Cons:
Not finding out about it sooner (and I mean that)! It has increased our revenue, removed friction with guests and locks, and we've captured more upsells.

Reasons for switching to SuiteOp

We've used other lock management software, and loved when we heard about the backup codes. I don't recall us having any issues with guest lockouts like we've experienced with other companies.

Read More

ID
Ian D.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 12 months

Review source

Reviewed April 2025

Absolute Must Have Tool for STR Operators/Managers

5

The experience has been great - our account manager Allie is awesome and handles a lot of things for us with immediate turn around times. We have been able to increase our review scores by addressing issues on check in using their review/analytics tools, and we have increased our take rate/fee income through their upsell options.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
SuiteOp's guest check-in, guidebook/house manual, review/analytics, and upsell features are great!
Cons:
Exporting data in bulk sometimes requires their team to do it for us (but they have fulfilled all of our requests, so very minor to no problem at all).

Reasons for switching to SuiteOp

Unintegrated tools - SuiteOp integrates multiple features very seamlessly.

Read More

MD
Massimo D.

Verified reviewer

Real Estate

Self-Employed

Used daily for less than 6 months

Review source

Reviewed July 2025

Gamechanger for our SA business

5

Smooth onboarding process and helpful demo calls. Once you are setup, it's pretty straightforward and easy for the team and guests to use.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
SuiteOp has been a game changer for our business, not only has it improved our operations and guest experience but it has also helped us increase our margins in several areas. Very pleased with the support function too, the members of which are responsive and helpful.
Cons:
Uplisting functionality. It works fine but slight improvements would be welcomed and we understand these are forthcoming.

Reasons for choosing SuiteOp

Overall from a value and user experience perspective, it was better.

Read More

FC
Fabio C.

Verified reviewer

Hospitality

51-200 employees

Used daily for more than 2 years

Review source

Reviewed April 2025

Don't miss your SuiteOp(portunity)

5

One of the original accounts of SuiteOp and have seen the team and tool grow to what it is today! It's been very impressive. You want it? They'll build it!

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
The teams' willingness to collaborate on my needs as an operator. You don't feel like you're just yelling into the night, SuiteOp really listens.
Cons:
Not much. Perhaps the lack of features they're already planning to build and have in the roadmap. So, the dislikes are always short lived!

Reasons for choosing SuiteOp

pricing and ease of use and knowing that as they grow it'll be my all-in-one backend tool

Read More

CW
Chad W.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 12 months

Review source

Reviewed April 2025

Former Dack User - Happy with the switch!

5

Ratings Breakdown

5
Ease of use
4
Value for money
5
Customer support
5
Functionality
icon
Pros:
The software is robust but still easy to use. I'm a former Dack user that made the migration after Dack went under, and couldn't be more pleased. The leadership team is proactive, open to feedback, and is constantly rolling out new functionality.
Cons:
I don't have any worth noting here - the pricing is fair, the software works great and is extremely stable.

Reasons for choosing SuiteOp

The software didn't seem to be very user friendly.

Reasons for switching to SuiteOp

Dack went bankrupt, and was bought by Operto, who abandoned the product.

Read More

JV
Joseph V.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 12 months

Review source

Reviewed June 2025

SuiteOp - Digital guides and upsell

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Great guide books, once setup they are super user friendly! Really like the upsell features. Support has also been great!
Cons:
The tool has worked great for us, specifically the guidebooks and upsells - compliments from guests and owners.

Reasons for choosing SuiteOp

SuitOp was the most user friendly and profession looking offering.

Read More

Chinedu's profile
Chinedu E.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 6 months

Review source

Reviewed December 2025

Pays for itself so much that the price doesn’t matter

5

Love it. It’s a cash cow for damage waivers and a great guest portal so we can streamline info to our guest.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
This subscription does more than PAY FOR ITSELF. What more can ya ask for??? Love the new income without adding more units
Cons:
Not sure if they do a good job tracking referrals made. I’ve referred about 10 people, about 4 has started and it doesn’t reflect.

Read More

Showing 1 - 10 of 24 Reviews
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