Alight 2026: Benefits, Features & Pricing

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Overview
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Pricing and Plans
Features
User Reviews

Overview

Alight

4.1

(13)

Pricing

Pricing available upon request

About Alight

Alight is a leading cloud-based provider of digital human capital management solutions that connect insights across people, work, and life. Through its AI-driven, personalized platform, Alight simplifies the complex HR and benefits ecosystem to personalize health and wealth recommendations for employees, driving smarter decisions and maximizing your organization’s investments in its people.

The engagement platform serves as a one-stop-shop for HR offerings, leveraging insights from 30+ million employee interactions to guide your people to become more healthy and financially secure. The platform is also accessible through various channels and seamlessly integrates between Alight and third-party solutions to drive exceptional employee experiences, workforce wellbeing and engagement.

Alight’s cloud-based solutions powered by our integrated and digital technology provides clients of all sizes with comprehensive end-to-end benefits administration that enables their benefits strategy and maximizes the value of their benefits offering with actionable insights and best-in-class concierge support designed to engage employees, drive smarter decisions, improve quality and outcomes, and low...

Alight Screenshots

Alight Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Alight Features

Popular features found in Human Resources
Applicant Tracking
Benefits Management
Compensation Management
Employee Management
Onboarding
Payroll Management
Performance Management
Recruitment Management
Time & Attendance
More features of Alight
ACA Reporting
Attendance Tracking
Benefits Administration Outsourcing
Benefits Dashboard
COBRA Administration
Configurable Workflow
Deduction Management
Disability Insurance Administration
Employee Benefits Administration
Employee Portal
Employee Self Service
FMLA Administration
Health Insurance Administration
HIPAA Compliant
HR Management
HSA/FSA Administration
Leave Tracking
Life Insurance Administration
Online Benefits Enrollment
Payroll Reporting
Provider Management
Real-Time Reporting
Reporting/Analytics
Retirement Plan Management
Sick Leave Tracking
Tax Compliance
Workflow Management

Alight User Reviews

Overall Rating

4.1

Ratings Breakdown

31%

62%

Secondary Ratings

Ease of Use

4.3

Value for money

4.8

Customer support

3.8

Functionality

4.2

Have you used Alight and would like to share your experience with others?

Samir H.

Verified reviewer

Telecommunications

51-200 employees

Used weekly for less than 6 months

Review source

Reviewed September 2024

Great, but needs small improvements

My overall experience is positive besides a few bugs here and there that make the app slow.

Ratings Breakdown

Ease of use

Functionality

Pros:

I like that the app allows you to access the website as well, there are clear and different sections for all common questions. Very easy to setup and to use.

Cons:

My least favorite feature is the bugs, it is slow at times and there are a few bugs that can be frustrating, but nothing that makes it impossible to use.

Glenn J.

Verified reviewer

Construction

51-200 employees

Used monthly for less than 2 years

Review source

Reviewed July 2025

Met expectations

It helped me navigate my issues with insurance and helping me keep track of my well being, so overall expectations were met and I was satisfied with the app

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Breakdown of categories and subcategories in the app to find particular product or issue that you're looking for

Cons:

Sometimes an app would lag or get locked up and it's hard to navigate to a number where you can speak live to a person in customer service

Daava M.

Verified reviewer

Human Resources

Self-Employed

Used monthly for less than 6 months

Review source

Reviewed October 2024

As an HR end user, avoid this company at all costs.

They treat employees like they are cheats and untrustworthy. Overall it created more work for the HR department because they had to over rule several "concerns" Alight brought up due to documentation lacks. Some of those there was zero physical way to have them. Also, in my HR experience of over 25 years I've only ever seen benefits fraud once. Same for my husband's employer, the HR person said she had only seen it once in 20+ years. On top of that, you can read employee reviews on other sites, it has a 100% 1 star rating for the end user. Multiple stories of funds being held, HSA monies dispearing, SS#'s being changed and funds withheld. My personal opinion is that this company is criminal.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I'm sure they have a great sales team that sells the c-suite on saving money and catching cheating employees. Otherwise their service is DISMAL and suspect.

Cons:

They were hired by my husbands employer to conduct a benefits audit. We had just gotten married and sent over a copy of our county registered marriage certificate. That was not enough, they wanted proof of address, asked for bank records and tax records. We had been married for less than a month, and have separate finances. Ultimately they got proof of address and the marriage certificate, and we refused to give them anything else because they had the major legal document, and we had no tax return as of yet, which when they audited us a few months later we still refused to give them. AND the HR department then overruled and said we were fine. Kinda funny how the employer sent us a marriage gift and card, and Alight decided we were somehow faking the system.

Debra W.

Verified reviewer

Health, Wellness and Fitness

10000+ employees

Used weekly for less than 2 years

Review source

Reviewed April 2025

Alight review

Ratings Breakdown

Ease of use

Functionality

Pros:

seeing all my benefits in one place and having benefit booklet to ready

Cons:

website is not the best for userfriendliness, lots of clicking to get to what you want to see

Sharon W.

Verified reviewer

Insurance

10000+ employees

Used monthly for more than 2 years

Review source

Reviewed March 2025

Navigation needs improvement

Easy to access through main work hub putting all of my benefits in the same place

Ratings Breakdown

Ease of use

Functionality

Pros:

Lots of information available in one website

Cons:

Difficult to navigate-takes a bit of time to find things

Abdiel M.

Verified reviewer

Hospital & Health Care

10000+ employees

Used monthly for less than 2 years

Review source

Reviewed May 2025

Great Alight

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Using alight is very simple and user friendly. Details help with following the prompts easily and helps having everything available to view easily and quickly.

Cons:

Had no problems with being user friendly, nor easily checking the different functions, but was not excited about the investment options and wished there was more.

Mercy M.

Verified reviewer

Education Management

10000+ employees

Used monthly for less than 2 years

Review source

Reviewed May 2025

Alight Solution

it was overall a fine experience, good application

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It helps manage finances for yourself and offers assistance if needed

Cons:

there was not any complaint about this application

Elizabeth L.

Verified reviewer

Financial Services

10000+ employees

Used monthly for less than 2 years

Review source

Reviewed November 2024

benefits that are useful

It helps to find financial support, retirement plans and a good medical service that makes everything so easy to acquire

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It encourages a relationship of benefits with quality of life and work, having a HealthPro helps a lot in health issues and having a retirement plan makes you think of a more organized future. These benefits make for a good service implementation and are easy to use when you have a personal advisor who transmits the information much more clearly and precisely to obtain these benefits

Cons:

Perhaps the response time by the advisors should improve by giving a faster performance in the responses

Cody W.

Verified reviewer

Computer Software

501-1000 employees

Used daily for less than 12 months

Review source

Reviewed June 2023

a nice experience

provides a set of benefits that through them has improved the health of employees interacting with them in a simpler but more effective way

Ratings Breakdown

Ease of use

Functionality

Pros:

There has been a good experience that helps to reduce costs and with effective solutions that have provided benefits and kept the health of employees in perfect physical and emotional condition so that the work environment is satisfactory for all.

Cons:

I can't find anything wrong with this solution platform, the whole process has been satisfactory with a good function.

Greg N.

Verified reviewer

Automotive

10000+ employees

Used daily for less than 12 months

Review source

Reviewed November 2023

Alight Very Iseful

Very pleased with having an app with easy access to many of the important hr functions that I prefer to monitor daily

Ratings Breakdown

Ease of use

Functionality

Pros:

I use a light for HR purposes as an employee and I find having a lot of the high hr personal details in one spot has been great. Very interactive

Cons:

I don't like how some of the functions kick me into the web version instead of staying in the app.

Vendor Response

Thank you for taking the time to share your feedback! We’re thrilled to hear that you’re enjoying your experience with our product. We take all feedback seriously and will use this as an opportunity to improve our products and services. Thank you again!

Replied December 2023

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