Home

/

Employee Recognition Software

/

Matter

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.
Matter

Matter 2026: Benefits, Features & Pricing

On this page
  • Overview
  • User Interface
  • Popular Alternatives
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews
  • Popular Comparisons

Overview

Matter
Matter
4.6
(378)
FrontRunner 2026

Pricing

Starting at $1.00 per month

About Matter

Employee Recognition, Rewards, and Surveys all in Slack or Microsoft Teams! 💜

How Matter helps:

🎉 Encourage peer-to-peer recognition with Feedback Friday
🙌 Share kudos based on company values for all to see and celebrate
🎁 Give rewards people love - gift cards, donations, custom company rewards, etc.
🥳 Celebrate birthdays and work anniversaries automatically
📋 Send pulse, eNPS, and employee surveys with rewards to 10x your response rate
📊 Get culture insights with advanced analytics reports
🏆 Gather feedback with real-time and continuous feedback surveys

✅ Free Plan
✅ Free 14-Day Trial
✅ No Credit Card Required

Schedule a demo or get started for free today! ☎️

Wondering if Matter is right for your organization?

Our Employee Recognition Software selection experts can help you in 15 minutes or less.

Software Advice Logo

Matter User Interface

0
0
1
2
3
4
5

Matter Pricing and Plans

Starting price: $1.00 per month
Free Trial
Free Version

Free Forever

$0.00

per user, one time

Plan includes:

  • Unlimited users
  • Feedback Friday - customizable & automatic recognition notifications
  • 5 kudos sent per channel per week
  • 9 default kudos templates
  • Custom kudos (e.g., company values)
  • 30 days of analytics history

Basic (Recognition)

$1.00

per user, per month

Plan includes:

  • Unlimited kudos recognition
  • Feedback Friday - customizable & automatic recognition notifications
  • 9 default kudos templates
  • Custom kudos (e.g., company values)
  • 30 days of analytics history
  • Slack / Microsoft Teams integration
  • Email and live chat support
  • Single sign-on (SSO) support

Pro (Rewards + Celebrations)

$3.00

per user, per month

Plan includes:

  • Gift cards rewards (100+ countries)
  • Custom company-branded rewards
  • Advanced rewards settings & reporting
  • Automatic birthday and work anniversary celebration messages
  • Unlimited analytics history and advanced report export
  • Peer-to-peer private feedback
  • Recurring feedback surveys on skills
  • Live team trainings and custom videos

Pro + Surveys (Everything)

$5.00

per user, per month

Plan includes:

  • Surveys fully automated in Slack/Teams
  • eNPS capability and analytics history
  • Receive weekly insights & notifications
  • Offer rewards for survey completions
  • Advanced reporting and insights
  • Customizable questions and categories
  • 30+ science-backed survey templates (e.g., eNPS, onboarding, exit surveys)
  • Advanced survey delivery, frequency, closing, and smart reminders
Advisor Get Price CTA Image

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Matter Features

  • Popular features found in Employee Recognition
    Awards Management
    Chat/Messaging
    Goal Management
    Leaderboards
    Manager-to-Employee Recognition
    Nominations
    Peer-to-Peer Recognition
    Reporting/Analytics
    Rewards Catalog
  • More features of Matter
    360 Degree Feedback
    Action Management
    Activity Dashboard
    Alerts/Notifications
    Anonymous Feedback
    API
    Benchmarking
    Commenting/Notes
    Communication Management
    Continuous Feedback
    Customizable Branding
    Customizable Questions
    Customizable Reports
    Customizable Templates
    Dashboard
    Data Import/Export
    eCards
    Email Reminders
    Employee Database
    Employee Onboarding
    Employee Portal
    Employee Profiles
    Employee Recognition
    Employee Reward Programs
    Engagement Tracking
    Feedback Management
    Gamification
    Goal Setting/Tracking
    Mobile Access
    Negative Feedback Management
    Performance Management
    Performance Metrics
    Performance Review Management
    Progress Tracking
    Pulse Surveys
    Question Library
    Rater Selection
    Ratings/Reviews
    Real-Time Data
    Real-Time Reporting
    Recognition Tracking
    Reminders
    Rewards Program
    Self Service Portal
    Single Sign On
    Social Recognition
    Survey/Poll Management
    Surveys & Feedback
    Third-Party Integrations
    Training Management
    Visual Analytics

Matter Integrations

Slack
Slack
Integration rated 4.7 from 26 reviews
Microsoft Teams
Microsoft Teams
BambooHR
BambooHR
Namely
Namely
Justworks
Justworks
Gusto
Gusto

See all 18 integrations

Matter User Reviews

Overall Rating

4.6

Ratings Breakdown

5

69%

4

27%

3

3%

2

1%

1

1%

Secondary Ratings

Ease of Use

4.7

Value for money

4.5

Customer support

4.5

Functionality

4.5

Kevin's profile
Kevin S.

Verified reviewer

Marketing and Advertising

51-200 employees

Used daily for less than 2 years

Review source

Reviewed January 2025

Matter Is A Fantastic Reward System Used EVERYDAY by Our Team

5

As a remote company, Matter has given the next level of "Thank Yous" for our teams to consistently give to each other and leadership to reward those that are going above and beyond.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Super easy to implement, very intuitive. Our teams are giving each other a steady stream of rewards people can turn in for things they actually want!
Cons:
Pulse Surveys -- would like to be able to respond to them (anonymously)

Read More

ST
Steve T.

Verified reviewer

Information Technology and Services

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed December 2024

Best Employee Engagement Experience of my 30 yrs of corporate experience

5

Our company has set it up to prompt for responses on Friday afternoon. But you can give Kudos at any time. Sometimes its a competition to see who gives the most Kudos. Again easy to use.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
I liked the ease of use(Kudos button is everywhere) and the prompts to remind you to Kudos. Always a little fun every Friday when we run it. Like the recap on Mondays as well.
Cons:
Nothing really. Easy to use and intuative.

Reasons for switching to Matter

Cost and Slack integration, I believe. But I think Matter has been a great improvement over 15Five.

Read More

LJ
Landra J.

Verified reviewer

Marketing and Advertising

11-50 employees

Used daily for less than 12 months

Review source

Reviewed December 2024

Meh. Just Alright.

3

It's fine. Not good, but not my favorite.

Ratings Breakdown

3
Ease of use
3
Value for money
3
Customer support
3
Functionality
icon
Pros:
It's fun getting gift card points to trade in.
Cons:
It feels like a popularity contest more often than not.

Read More

OM
Ollie M.

Verified reviewer

Banking

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed September 2024

The slam dunk of all activites

5

Excellent. It helps to lose weight, keep you active, and help you sleep better.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
The challenges and the gift certificates.
Cons:
Losing the challenges to my Baby girl [sensitive content hidden]

Reasons for switching to Matter

The company did, cause they say this one is better

Read More

SM
Sara M.

Verified reviewer

Program Development

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed December 2024

Very Good experience

5

Very good, since the very beginning the improvements have been great.

Ratings Breakdown

5
Ease of use
4
Value for money
5
Customer support
5
Functionality
icon
Pros:
It is very easy to use and all the new features make this tool very useful and interesting to use.
Cons:
The admin dashboard appearance, but is not a problem.

Reasons for switching to Matter

The possibility to use more features than Hey taco

Read More

Amy's profile
Amy H.

Verified reviewer

Cosmetics

11-50 employees

Used daily for less than 12 months

Review source

Reviewed December 2024

Matter changed my mind about team shout out platforms

5

I've been at many companies with variously failed systems to "shout out" team members. No one is going to log into a separate system to look at a feed, and while a written shout out is nice... if there's no value attached other than "nice," no one cares. Matter is different. There is real value attached but at a flexible and low cost to the company. Their Feedback Fridays in Slack have motivated an awesome culture of thanking people publicly for their help, and as a manager, it gives me a quick way to thank a team member for going above and beyond. I've always hated this TYPE of system, but I love Matter.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Functionality
icon
Pros:
Easy integration & customization within Slack, so easy to add to multiple channels to provide shoutouts across different teams, fosters a fantastic sense of community and gives a quick and easy way to appreciate team members going the extra mile.
Cons:
The only con I have to offer here is the formatting of Kudos messages - we have a lot of fantastically creative people on the team who would love the ability to build little cards themselves rather than using stock fonts and basic colour backgrounds

Read More

AW
April D W.

Verified reviewer

Retail

11-50 employees

Used daily for less than 12 months

Review source

Reviewed January 2025

There is a first time for Everything....

5

this was one of the first recognition software companies i used. ive no complaints, easy to set up easy to use. They offer top notch customer service, and treat you like real people should. Matter integrates well with all my other software and sites and apps i work with daily and can access from my phone, laptop, desktop or tablet making it a given. i did switch companies, after finding several offering same service for free, but Matter as i said was one of my first, and no complaints.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
easy to use in recognizing peers, rewarding hard work, and cheap enough to afford. offers multiple features not found on other software platforms, very welcoming landing page, and customer support staff is always there for any issue big or small
Cons:
you have to have a good bit of staff participate to see to be more effective. it does cost by the person when signing up for Matter, but isnt expensive unless you dont watch what your doing

Read More

VR
Verified
Reviewer

Information Technology and Services

11-50 employees

Used daily for less than 2 years

Review source

Reviewed January 2025

A great Product all round

5

Overall i give this product a great review. Its great for giving feedback and seeing what other people around the business are doing.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Ease of use. Its just so simple and easy to work all aspect of the product
Cons:
I would like a few more redemptions options for the UK region and be able to redeem £ Bank Cards

Read More

Clara Mae's profile
Clara Mae S.

Verified reviewer

Retail

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed December 2024

Small Business Approved

5

Great way to encourage the values within our company. Makes our workers feel seen and heard. Little things matter!

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Easy to set up and use. Employees love it and there are a lot of different USA options to choose from
Cons:
Wish there were more gift card choices in the countries of our VAs, like Philippines choices

Read More

VR
Verified
Reviewer

Public Relations and Communications

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed September 2024

Love having Matter!

5

Matter is a great and cost-effective solution to boost team morale. I have used similar platforms in the past, but many were cost prohibitive for a small company. The cost is fair, and once you have it set up properly, it requires very little maintenance. This is one of the best things we've done for team morale.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
We use the Teams integration and manage Matter almost entirely from there. Once it's set up, it really runs itself, with Matter encouraging the team weekly to send Kudos, and all approvals and notifications coming through Teams.
Cons:
I wish there were bonuses you could award for certain behaviors you want to incentivize. For example, taking a vacation, where the employee could go in and redeem for points themselves, and matter would automatically limit the frequency with which it could be redeemed per employee. That would be the icing on the cake!

Read More

Showing 1 - 10 of 378 Reviews

Other Top Recommended Employee Recognition Software

HiBob
HiBob

4.6 (175)

Recently recommended 94 times

Employment Hero
Employment Hero

4.4 (239)

Recently recommended 44 times

Flex Surveys
Flex Surveys

5.0 (76)

Recently recommended 26 times

Engagedly
Engagedly

4.6 (77)

Recently recommended 23 times

Advisor Get Price CTA Image

Stuck Between Options?

Our experts can help you compare Matter with other top options, so you can find the best fit for your needs.

See what companies are saying about Software Advice