OnboardCentric 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

OnboardCentric

4.0

(17)

Pricing

Starting at $130.00 per month

About OnboardCentric

OnboardCentric by ExactHire provides employers with a virtual employee onboarding process that eliminates the need for producing and storing paper forms and documents. Our software is designed to minimize delays in new hire task completion, improve collaboration among stakeholders in the onboarding process, and strengthen hiring protocols associated with compliance requirements.

This enables employers to deliver a digital onboarding experience from any location, while quickly increasing new hire productivity and reducing compliance risk.

OnboardCentric includes an optional E-Verify integration and the ability to automate the filing of employer tax credits such as WOTC and FEZ. OnboardCentric also can be integrated with ExactHire ATS to provide a seamless new hire experience from application through onboarding.

OnboardCentric Screenshots

OnboardCentric Pricing and Plans

Starting price: $130.00 per month

Free Trial

Free Version

Basic

$130.00

usage based, per month

No plan information available

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OnboardCentric Features

Popular features found in Onboarding
Activity Dashboard
Compliance Management
Document Management
Employee Handbook
Employee Management
Self Service Portal
Task Management
Training Management
More features of OnboardCentric
Activity Tracking
Alerts/Notifications
Customizable Fields
Electronic Forms
Electronic Signature
Orientation Workflow Management
Reminders
Reporting & Statistics
Role-Based Permissions

OnboardCentric Integrations

ExactHire

OnboardCentric User Reviews

Overall Rating

4.0

Ratings Breakdown

41%

29%

24%

Secondary Ratings

Ease of Use

4.1

Value for money

4.2

Customer support

4.4

Functionality

3.8

Alex S.

Verified reviewer

Individual & Family Services

1001-5000 employees

Used daily for more than 2 years

Reviewed February 2018

We have had a great experience using Exact Hire - awesome value!

A very easy to use platform for our applicants, major focus on the customer.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The team is great, customer service is a focus for them and we always receive timely responses. The system is a great value for a company of our size.

Cons:

There are sometimes certain features or functions we wish Hire Centric had but it seems Exact Hire is always working to make improves and keep up with the times which we appreciate.

Vendor Response

Alex, thanks so much for your comments about our customer service and commitment to progressive feature updates. We're glad that your employer is realizing great value in using OnboardCentric employee onboarding software as well as our HireCentric applicant tracking system (per your HireCentric comment).

Replied February 2018

Hannah G.

Verified reviewer

Non-Profit Organization Management

201-500 employees

Used daily for more than 2 years

Reviewed October 2022

Mercy Ships Onboard Centric Reciew

Overall, the experience has been great and made our onboarding for new hires smoother.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that the software gathers all the documents in one, and exports them.

Cons:

Least like: that it's not clear for new hires that it's necessary to preview before they need to sign.

Teresa O.

Verified reviewer

Events Services

201-500 employees

Used daily for more than 2 years

Reviewed October 2022

Review from Markey's HR

reasonably good, I have received responses from [SENSITIVE CONTENT] when I email, but not when in the site and click on the Help tab>request assistance. I have had employees tell me they never got a response either.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Easy access to employees information. However, I have asked [SENSITIVE CONTENT] about integrating a feature where the employees can submit their I-9 documents directly to OnboardCentric instead of asking them to email to HR. So many of our employees are not local and currently only have an option of them or manager scanning IDs to us. Many people are not comfortable sending sensitive information like driver's licenses, passports, social security cards to an email. However, our HR team hasn't found time yet to respond to [SENSITIVE CONTENT] offer to assist us with this.

Cons:

Sometimes the employee cannot see specific documents that were sent to them; ie: the state tax forms are sometimes not visual to them. I don't like the feature that reminds me what tasks are incomplete. I don't need the reminders, makes the home page too cluttered. I don't need the red pie that shows incomplete tasks. I don't like the two-factor authentication code process. Why can't there be one code for the day or my own personal code, maybe updated monthly, instead of a new one every time I get logged/timed out of the site. My email inbox is overloaded with the code notices.

Verified

Reviewer

Non-Profit Organization Management

201-500 employees

Used weekly for more than 2 years

Review source

Reviewed August 2018

Working with OnboardCentric

Overall, OnboardCentric has helped our company streamline our hiring process, allowing it to be more organized and ensuring that each employee completes all the required documentation without having multiple papers to track.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

OnboardCentric provides an efficient way for our employees to complete their necessary hiring paperwork. It allows our company to provide the information to our employees regardless of their location. OnboardCentric also allows our company to be more paperless and have a "storage" for our employee documents. I like that each employee has their own "locker" where we, the employer, can easily access their files.

Cons:

The software is not as straight forward as it relates to assigning specific packages of documents to specific categories of employees.

Vendor Response

Thanks for taking time to submit a review of OnboardCentric and we're glad that it has allowed your non-profit organization to achieve paperless onboarding. If you ever need assistance with assigning packets to various employee categories, our Client Services team is happy to help.

Replied August 2018

Jordan H.

Verified reviewer

Security and Investigations

501-1000 employees

Used daily for less than 6 months

Review source

Reviewed October 2020

Great Product that is Constantly Evolving

The Customer Service experience from OnboardCentric has been in the top tier of any I have ever experienced. Result and customer driven, they are the reason we will stay with this program. The sales process has left us with a less than stellar impression, but the product and the team behind it have truly impressed!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I found the Exceptional Customer Service to be the best part of this software. They take pride in in ensuring that the customer is well looked after and the product meets the needs of its clients. The product seems to be constantly evolving. I value the ATS and Onboarding integration and its ability to be a one stop platform. The program itself is straight forward and has the new hire and company in mind.

Cons:

A particular integration I was excited about happens to be powered by a third party provider. It has limited functionality as it is a browser extension. There also seems to be limited reporting available.

Vendor Response

Jordan, thanks for taking the time to share your thoughts about OnboardCentric employee onboarding software and the ExactHire support team. We appreciate your enthusiasm for our product and the level of customer service we provide. Thank you for your candor, as well as for your business!

Replied October 2020

Dorinda H.

Airlines/ Aviation

201-500 employees

Used daily for more than 2 years

Review source

Reviewed August 2018

Onboardcentri

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

That is houses some of our onboarding documents. Unfortunately to change or add documents is very costly.

Cons:

The state tax forms are not pre-loaded. Not compatible with Internet Explorer. Does not update fast enough. Have to make sure that candidates are using a browser other than IE when they are completing onboarding process, training was inadequate, have no idea how things feed (could be our issue and the way it was set up with former team).

Vendor Response

Hi Dorinda, thank you for your candor! We're sorry to hear that you have some complaints with our system, and we wanted to clear a few things up as well as offer additional assistance, if desired. The state and federal tax forms are included and pre-loaded into the standard forms area of the system. In regards to browser support, as a SaaS platform committed to the security of our clients' data, we support our clients' use of modern browsers which include the newest version of major platforms (e.g. Chrome, Firefox, Opera, Edge and Safari). Internet Explorer (IE) was replaced by Edge. We do understand that many organizations run other legacy software that requires an older platform, and so we support each of the browsers mentioned above up to two versions back, as well. Please reach out to our support team if we can help in any way including providing more clarity in regards to your comment about "how things feed."

Replied September 2018

Marisa S.

Verified reviewer

Hospital & Health Care

201-500 employees

Used daily for more than 2 years

Reviewed October 2022

UOI OnboardCentric Review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I think from an administrative standpoint, it is very easy to use. I think the more comfortable I have gotten with the program, the easier it has been for me to use and the features are greater.

Cons:

I think it would be nice to have a warning sign for the preview button. That would lead to more employees able to figure out what is missing on their paperwork.

Angie M.

Verified reviewer

Furniture

51-200 employees

Used weekly for less than 2 years

Reviewed October 2022

Good for Security

Customer service has been great. The system is a little clunky and we will probably look for something else within the next year that integrates into our other systems.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that we are able to collect new hire documents more securely than sending by email.

Cons:

It doesn't integrate with our applicant tracking system or our HRIS, so it is another system that our managers have to use.

Linda B.

Verified reviewer

Construction

51-200 employees

Used weekly for less than 12 months

Reviewed October 2022

Review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It takes away a new hire from having to come in to our office for 3-4 hours for the paperwork of onboarding

Cons:

It is very time consuming to use on the administrators side. Too much clicking around trying to get all the documents in the the package needed.

Je Ann S.

Used daily for less than 2 years

Reviewed February 2018

User friendly to me but not to all of our employees

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I do like that we are able to complete all paperwork remotely and that are documents are automatically updated.

Cons:

The software is glitchy and can add a document more than once. Go through all your packets over time and execute them accordingly.

Vendor Response

Hi Je Ann, thanks for taking time to review OnboardCentric. We're glad our software is user friendly for you, but would love to find out more about what you mean when you reference that it may not be for all of your employees--we're here to help, so please feel free to contact us at support@exacthire.com. Additionally, we'd be happy to review whether your particular packet setup is inadvertently causing extra form additions.

Replied February 2018

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