iM3 SCM Suite 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

iM3 SCM Suite

4.4

(34)

Pricing

Pricing available upon request

About iM3 SCM Suite

iM3 SCM’s Smart Warehouse Management (smartWMS) is a cloud-based software offered to its customers as a SaaS Application. iM3 SCM helps clients reduce their implementation costs to help increase ROI and productivity.

From multi-channel order fulfillment from Amazon, Jet, Big Commerce, Shopify, Magento or other eCommerce platforms, EDI, Mobile Apps, downloaded orders from customer sites, API integrations with major ERP’s or manually entered customer orders. Whether you are managing inhouse Distribution Center or Manufacturing, or 3PL for your customers, iM3SCM smartWMS allows users from managing stock levels for each Product or Item, seasonal automated Product Requirements, one click Purchase Orders or one click Manufacturing Orders, Receiving, Processing Customer Orders, Replenishment of items, Invoicing, Shipping and much more with ease.

iM3SCM’s smartWMS integrates with WES capabilities to command and control the warehouse operations, processes, automation, execution and provides complete visibility in real-time. iM3SCM smartly process customer orders and queue them for picking by order or by items (batch), considering stock in reserve warehouse, stock on receiving doc...

iM3 SCM Suite Screenshots

iM3 SCM Suite Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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iM3 SCM Suite Features

Popular features found in Warehouse Management
Barcoding/RFID
Compliance Management
Demand Forecasting
Dock Management
Inventory Tracking
Multi-Location
Order Tracking
Picking & Routing
Returns Management
Shipping Management
Supplier Management
Supply Chain Management
More features of iM3 SCM Suite
3PL Management
Accounting
Accounting Integration
Activity Dashboard
Alerts/Notifications
API
Asset Lifecycle Management
Asset Tracking
Barcode/Ticket Scanning
Billing & Invoicing
Contract/License Management
Cost Tracking
CRM
Cross Docking
Customizable Reports
Delivery Management
Delivery Tracking
Discount Management
Dispatch Management
EDI
Electronic Signature
Fleet Management
Fuel Tracking
GPS
Inventory Management
Invoice Management
Job Management
Job Scheduling
Kitting
Location Tracking
Maintenance Scheduling
Mobile Access
Online Time Clock
Order Fulfillment
Order Management
Parts Management
Payment Collection in the Field
Predictive Maintenance
Preventive Maintenance
Purchase Order Management
Purchasing & Receiving
Quotes/Estimates
Receiving
Repair Tracking
Sales & Operations Planning
Scheduling
Service History
Shipping Labels
Technician Management
Tire Management
Transportation Management
Vehicle Information
Vendor Management
Warehouse Management
Warranty Tracking
Work Order Management

iM3 SCM Suite Integrations

BigCommerce

Salesforce Starter

Adobe Commerce

FedEx Ship Manager

QuickBooks Online Advanced

Descartes ShipRush

See all 7 integrations

iM3 SCM Suite User Reviews

Overall Rating

4.4

Ratings Breakdown

56%

35%

Secondary Ratings

Ease of Use

4.3

Value for money

4.3

Customer support

4.7

Functionality

4.4

Celia Y.

Verified reviewer

Building Materials

11-50 employees

Used daily for more than 2 years

Review source

Reviewed March 2025

A Seamless Transition: From Verizon Fleetmatics to iM3 SCM Suite, and the right choice over Salesforce for Field Service & Operations

Overall, iM3 meets our operational needs and provides valuable business information for company plans and decisions. The iM3 team has become a trusted and responsible partner to help our company move forward with its business objectives.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

•Robust system with functionality and features to meet our business needs for operations, service, and accounting •The iM3 team has been extremely collaborative, responsive, and flexible to develop innovative solutions within the product and handle special requests specific to our business •We met our business goals in implementing iM3 within the first 6 months.

Cons:

Because of its full functionality, it takes an investment of time—and diligence—to become effective

Reasons for choosing iM3 SCM Suite

We strongly considered Salesforce. We chose iM3 over Salesforce for the following reasons: Lack of functionality to adequately support our Field Service operations, Lack of trust and willingness of Salesforce team (and product) to meet unique/specific company needs, Cost – OTO and ongoing were too high.

Reasons for switching to iM3 SCM Suite

We moved from Verizon Fleetmatics to iM3. Fleetmatics was very limited in functionality, operated on an unstable platform, and the Verizon development and customer service were very, very unresponsive.

Jamie C.

Verified reviewer

Oil & Energy

11-50 employees

Used daily for less than 12 months

Review source

Reviewed February 2025

Excellent multi-location software solution

Excellent customer service. Again, the iM3 team is wiling to make improvements in software efficiencies as needed/available.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Excellent customer service. The Team is eager to listen to concerns and make improvements when available.

Cons:

Ability to change software to best suit our business needs.

Reasons for switching to iM3 SCM Suite

Cost was too high and lack of customer service support.

Dareous H.

Verified reviewer

Utilities

501-1000 employees

Used weekly for less than 6 months

Review source

Reviewed January 2026

Great Job IM3!

This helps keep track of units and their whereabouts in the logistic chain. Great program! I see this being a valuable tool in the future.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The system makes shipping an receiving information more seamless to access across warehouses, and provides updates on things in transit.

Cons:

Some features like inventory disposal and reverse receiving are still needing work. Being able to access editing serial numbers and item numbers could be integrated too.

D-

Danielle -.

Verified reviewer

Construction

51-200 employees

Used daily for more than 2 years

Review source

Reviewed June 2021

iM3 SCM Suite Review

It's been fine

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is easy to navigate. Easy searchable items. Easy to learn. Overall, easy and simple to use

Cons:

The system seems to freeze often, gives errors and takes a while to approve things

Reasons for choosing iM3 SCM Suite

Reasons for switching to iM3 SCM Suite

Needed something more up to date, modern, useful for our company

Destiny M.

Verified reviewer

Mechanical or Industrial Engineering

2-10 employees

Used daily for less than 6 months

Review source

Reviewed June 2024

Valley Fleet Service

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love how IM3 has a strong point for inventory management. IM3 is also very versatile and user friendly!

Cons:

In just a month's time, our company has no negative feedback to give IM3.

Reasons for switching to iM3 SCM Suite

Our company was looking for something modern/user friendly that also kept up and recorded our day-to-day sales and services.

Robert Y.

Verified reviewer

Transportation/ Trucking/ Railroad

11-50 employees

Used daily for less than 12 months

Review source

Reviewed July 2021

Robust product, great people who work as family!

We now have the ability to have visibility into our service shop in terms of workload, schedule, see what's coming in, what's being worked on, what's completed, we can invoice our customers faster, the integration to accounting is seamless between iM3 and Quickbooks Online, and I'm confident about my Inventory Valuation for the first time in years.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Work Order Management, Mobile App - being able to scan QR codes and view Asset History. Scan materials and parts right to the work order, creating customer invoices, quotes, there's so much you can do, if you take the time to learn.

Cons:

Just like with anything, you must be willing and open to change. There is a learning curve, which can be labor-intensive at first. There are a lot of steps you have to remember, but then once you figure it out, the team has done a great job to speed up certain processes with the help of copy transaction features, templates, quick transaction creation, and other shortcuts.

Reasons for switching to iM3 SCM Suite

We needed a more robust system that tracked our Inventory, Work Orders, Customers, Purchase Orders, Over counter sales, quotes, all in one system. I also wanted my staff out of our financial accounting system. But we made the switch because the PeoplePlus team just had a lot of experience on the field, working with other Carrier Dealers and similar companies such as ours, they understood our business and were able to effectively communicate how they can make a difference to our organization. They truly care about your success and it shows with their incredible support and implementation team. I also can pick up the phone and directly contact the owners, which puts my mind to ease.

Bill U.

Verified reviewer

Transportation/ Trucking/ Railroad

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2020

Capable of greatness but falls short.

If feels like you are always "Putting up with" the program. For the large and ongoing financial investment we have with this program vs. our last program, we feel like there is definitely diminishing return on our investment. We aren't getting the improvement we paid for.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Cloud based and mobile integration. We are able to access this program from anywhere which affords us a lot of flexibility.

Cons:

There are too many steps to all processes. Both work order and sales orders require many steps to generate and close out. We have had customers often ask if we were still working on their bill. The interface is too cluttered. There is certain information and input fields that are needed on every action used in the program yet the interface is cluttered with input fields and information that should be buried and an additional info tab. For example, the work order screen should look like the WO completion screen. It only has the info we need and everything can be viewed in one spot. There are some functions that we really enjoy but could use some simple tweaks to make them great. For example, the parts request dashboard is really nice, but we can't edit it and we can't leave notes on the desktop side. This would make this an extremely useful utility. Additionally, there isn't a very good work scheduler built in. We are paying good money for this program yet we use Google calendar to do our shop scheduling. One very big downfall with the program is that a lot of the information about a customer or part doesn't have a quick view function. For example, there is no core bank where we can simply search a customer and see if there are any cores that are owed to us. We have to manually search the part and see if they still owe us some cores. There is also a steep learning curve and the program doesn't feel natural to use.

Reasons for choosing iM3 SCM Suite

It was cheaper than Karmak and we were told it did the same thing.

Norlan T.

Verified reviewer

Warehousing

11-50 employees

Used daily for less than 12 months

Review source

Reviewed August 2023

Efficiency Amplified: Unraveling the Power of iM3 SCM Suite

We did not have one source of truth or a centralized system for our processes. We are a 3PL and struggled to manage/organize inbound orders from our customers as well as outbound orders. We needed a solution that would help us quickly upload inventory and incorporate barcode scanning and give our customers the ability to view our activity on demand.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Rich in functionality. Our processes were very unique and the team did a comprehensive and diligent job to understand our needs. Our key processes include Product Kitting, Product Receiving, Reporting, Billing and Mobility features are very simple and easy to use.

Cons:

When first learning/adopting the system there is a lot to learn during training. Sometimes there is a lot of steps to perform, but with videos and documentation the support team has been able to provide - repetition is the name of the game.

Reasons for choosing iM3 SCM Suite

Customized solution for our needs that provides robust ERP capabilities and is significantly more cost-effective.

Jesse P.

Verified reviewer

Food Production

51-200 employees

Used daily for less than 2 years

Review source

Reviewed May 2025

Inventory Management Review

It's made a real difference. Since we started using this service, our order picking has become more accurate and consistent, and our overall inventory accuracy has improved as well. Their tools have helped us run things more efficiently day to day as we continue to explore what other features IM3 has to offer that may be of use to us.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

One thing we really appreciate is their customer service it's fast, reliable, and always helpful when we need support. Along with the accuracy increase we have seen from both our team members picking orders but also with our general inventory as well.

Cons:

There was a long process to integrate properly from our website and ordering processes to the IM3 platform. After many weeks of testing and research we were able to find the issues to help make the system as accurate as possible.

April P.

Verified reviewer

Oil & Energy

11-50 employees

Used daily for less than 2 years

Review source

Reviewed February 2025

Great Product