Instatus 2026: Benefits, Features & Pricing

Wondering if Instatus is right for your organization?

Our Incident Management Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Instatus

4.8

(27)

Pricing

Starting at $20.00 per month

About Instatus

Instatus allows users to create a status page to communicate their current status with customers. It can also showcase their current and historical uptime to build trust. The software allows users to customize their page to fit their brand. Users can add incidents and schedule maintenances quickly with templates. It also supports multiple languages that customers use. The solution provides further features such as sending updates to customers via email, SMS, Webhook, Slack or MS Teams. They can embed their current status on their website and automate their status with 10+ monitoring integrations.

Instatus Screenshots

Instatus Pricing and Plans

Starting price: $20.00 per month

Free Trial

Free Version

Basic

$20.00

flat rate, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Instatus Features

Popular features found in Incident Management
Alerts/Notifications
Audit Trail
Communications Management
Corrective and Preventive Actions (CAPA)
Investigation Management
IT Incident Management
On Call Scheduling
Safety Incident Management
Status Tracking
Ticket Management
Workflow Management
More features of Instatus
Activity Dashboard
API
Email Alerts
Incident Reporting
Issue Management
Maintenance Scheduling
Mobile Alerts
Monitoring
Multi-Language
Real-Time Monitoring
Real-Time Reporting
Single Sign On
Third-Party Integrations

Instatus Integrations

Intercom

New Relic

PagerDuty

Pingdom

Site24x7

Slack

See all 11 integrations

Instatus User Reviews

Overall Rating

4.8

Ratings Breakdown

89%

Secondary Ratings

Ease of Use

4.9

Value for money

4.9

Customer support

4.8

Functionality

4.7

Jay D.

Verified reviewer

Consumer Services

Self-Employed

Used daily for less than 6 months

Reviewed June 2021

The best platform for incident reports. Period.

Excellent! Didn't realize the need for allowing people to subscribe for updates but the fact that's there and it supports unlimited subscribers is huge.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Instatus is cost effective, looks great, and is fast to set up. When other status software is $100/mo+, Instatus makes it affordable to keep your users updated. And the team is super responsive and receptive to feedback. Can't ask for more honestly.

Cons:

If there was a way for Instatus to run the website/app pings to see if your site is down instead of having to integrate with something for automatic updates that would be awesome. Would love to get rid of my Freshping account and just use Instatus.

Reasons for choosing Instatus

It was much cheaper and it was the best looking. I'm a small business so pricing that's friendly for small businesses is huge!

Vendor Response

Hi Jay, thank you so much for your review! So happy that you like it :D I'm planning on going into monitoring, but that's a secret of course :D

Replied June 2021

Cole H.

Verified reviewer

Computer Software

Self-Employed

Used daily for less than 2 years

Review source

Reviewed June 2023

Beautiful and efficient status pages

We have absolutely loved Instatus from the day we implemented it. It is fast, has a great user interface and experience, and is fairly cheap.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Instatus as a product is absolutely wonderful. They have exceptional UI, they are extremely cheap, and they have great customer support.

Cons:

Some features that are available on more popular provider's free plans are unavailable on Instatus'. While I get that they need to make money, it is a small bit of an inconvenience.

Reasons for choosing Instatus

It is cheaper, and has a way better user interface.

Vendor Response

Hi Cole, Thank you so much for the review!

Replied July 2023

Paul A.

Verified reviewer

Health, Wellness and Fitness

51-200 employees

Used daily for less than 6 months

Review source

Reviewed February 2024

Clean UI, fair pricing, but communication has been very slow so far

So far it's been poor; Apart from the poor support, the system has been a little unintuitive (finding where to add users, how to view your subscription).

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

UI looks good, and the price is fair for a basic service like this.

Cons:

The support has been below expectations. We subscribed to the pro account. When we looked at our subscription, it was not in USD. We asked if it could be changed to USD and we were told to cancel and then given a URL to resubscribe to make the subscription be in USD. However, this doesn't work. When we sign up, it shows a success page, but all the other pages still appear like we haven't signed up. We've been asking for help for over 24 hours now, with no response. It's a business day, so it's a bit concerning. Even if they replied by saying that it's an issue, and we are working on it, that would be much better than what we have now. We are wondering if this is a product we should use or not.

Reasons for switching to Instatus

We wanted something that could notify users.

Vendor Response

Hi Paul, Sorry to hear you had a bad experience. We're working on making our support more responsive. Adding users location will be better with our new dahboard which will be released within a month.

Replied September 2024

Johnny L.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 6 months

Reviewed July 2021

Great Software, Friendly Founder

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like everything that Instatus offers. They offer what the standard statuspage would, but at a cheaper price. I run a nonprofit, so we use our statuspage to inform our users about any technical issues. You can create incidents, link them up with third-party monitoring services, subscription services (even includes Discord notifications which are popular nowadays). It also has excellent, easy-to-follow documentation provided. I got everything set up in less than 20 minutes, connecting a custom domain was even easier!

Cons:

Everyone is good, but I suggested a feature to the founder in the Instatus Slack for there to be a way to have incidents automatically create using your own custom template when your third-party monitoring system detects an outage. Other than that, everything looks good and works well!

Reasons for choosing Instatus

The pricing and the friendliness of the founder.

Vendor Response

Hey Johnny, thank you so much for your review! :D

Replied July 2021

James M.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for less than 6 months

Reviewed June 2021

Great, feature-rich service for a great price

Overall great service and really happy with the product.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, clean, easily understandable, and highly extensible.

Cons:

Software is still fairly young, so some minor issues are to be expected. Support response is excellent though.

Reasons for choosing Instatus

Overall was the most extensible, with the most intuitive interface for both admins and users, best overall value, and best support for the price.

Vendor Response

Hey James! Thank you for your review :D I'll work on ironing out all the minor issues, so that it becomes a flawless :D

Replied June 2021

Matt S.

Verified reviewer

Telecommunications

2-10 employees

Used daily for less than 12 months

Reviewed June 2021

Page review

It's very great alternative to status page, because not only that it's cheaper but also more customizable.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- Fast and instant changes - Very customizable (CSS, JS, HTML, Alert options, Components options, everything practically) - Very intuitive

Cons:

I didn't dislike anything really, everything was perfect even if something broke product team fixed it right away.

Reasons for switching to Instatus

StatusPage was too expensive even on custom plan

Vendor Response

Thank you Matt for your review! I'm so happy that you like Instatus :D

Replied June 2021

A‎

Austin ‎.

Verified reviewer

Internet

Self-Employed

Used weekly for less than 12 months

Reviewed June 2021

Simple and painless status page service

The Instatus user interface is phenomenal and makes for a really great experience throughout the platform. Instatus integrates beautifully with uptime monitoring services like Uptime Robot so any outages or downtime that occur are instantly reported to your customer-facing page. Unlike alternatives, Instatus isn't flooded with extra features you will never end up using and the service has a really great API and documentation to automate status reporting in your own product. Really great service from an amazing maker.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Fast and easy setup process - Plenty of integrations - Support for custom HTML, CSS, JS - Feature rich - Lots of customization options - Flexible API

Cons:

Nothing I can really say bad about this service. Any time I ran into an issue, the team was able to fix the problem right away.

Reasons for switching to Instatus

StatusPage was too expensive and Instatus offers the same, if not a better feature-set for a more affordable price.

Vendor Response

Thank you so much, Austin, for your review :D

Replied June 2021

Leopold S.

Verified reviewer

Design

Self-Employed

Used daily for less than 6 months

Review source

Reviewed May 2021

InStatus can keep up with the big guys - and more!

I have to say that I'm rarely this excited about a tool. But with InStatus, everything is just right: lots of features and customization options, a free plan and a more affordable Pro package, and great customer support. I had a request and gave feedback and the [SENSITIVE CONTENT HIDDEN] personally replied within 24 hours and was super open to my suggestions. I am excited to see where the journey will go in the future and can't wait.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

InStatus does everything right and is well on its way to compete with the big players like Uptime Robot or Statuspage.com. Not only the status pages look super clean and can be customized in design, layout and functions as desired. The dashboard is also clean and intuitive and offers a really large selection of different settings. In addition, the status pages are available in many languages, even in German, and the translation is very good. In addition, you can integrate existing services, because monitoring is not currently offered by InStatus out of the box. I also like to use the web widget, so that it is directly visible on my website whether there are currently restrictions and with a click on it you get to the detailed status page. Another plus: notifications (for users who have subscribed to them) can be sent via your own email address. A separate domain for the entire status page is available in the Pro package.

Cons:

I would like to see monitoring taken over by InStatus, but think this is already in the works. It would also be great if the web widget could be customized a bit more, for example the background color. An app for Intercom is also a must-have and I think it won't be long before this will be available as well.

Reasons for switching to Instatus

Much more features already available in the free feature, more intuitive dashboard and nice support!

Vendor Response

Thank you so much for your review Leopold :D You're the 1st and most detailed one so far, so thank you so much!

Replied June 2021

Damian F.

Verified reviewer

Computer Software

2-10 employees

Used weekly for less than 2 years

Reviewed July 2023

Instatus review

For the past 2-3 years of using Instatus, I've loved the updates. Such as the move from listed components to really customizable ones.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that this is a feature-rich alternative to Statuspage.io, and the customizability of it (custom CSS, domains, etc.)

Cons:

Not anything that I least like about Instatus, Ali is a really good person and I enjoy using the product!

Reasons for switching to Instatus

Nonprofit offering!

Vendor Response

Hey Damian, Thank you for your review! :D

Replied July 2023

Verified

Reviewer

Computer & Network Security

2-10 employees

Used daily for free trial

Review source

Reviewed January 2024

Instatus is amazing f

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Instatus is amazing free webhooks it make it eazy for it to go on my discord and my clients Love it

Cons:

I have no Cons it the best i love it thanks

Vendor Response

Hey, I'm glad you're happy with Instatus! Thank you so much for the review!

Replied September 2024

Showing 1 - 10 of 27 Reviews

See All Reviews

Popular Instatus Alternatives

Main Product

Instatus

4.8

(27)

Ratings Breakdown

4.89Ease of use
4.88Value for money
4.75Customer support
4.70Functionality

Pricing

Starting at $20.00 per month

Get Price

Alternative Product

ilert

4.7

(64)

Ratings Breakdown

4.53Ease of use
4.53Value for money
4.71Customer support
4.41Functionality

Pricing

Starting at €19.00 per month

Get Price

See Full Comparison

Alternative Product

Freshservice

4.5

(635)

Ratings Breakdown

4.54Ease of use
4.42Value for money
4.54Customer support
4.28Functionality

Pricing

Starting at $29.00 per month

Get Price

See Full Comparison

Alternative Product

JIRA Service Management

4.5

(755)

Ratings Breakdown

4.24Ease of use
4.32Value for money
4.30Customer support
4.46Functionality

Pricing

Starting at $20.00 per month

Get Price

See Full Comparison

Alternative Product

Datadog

4.6

(354)

Ratings Breakdown

4.28Ease of use
4.12Value for money
4.28Customer support
4.52Functionality

Pricing

Starting at $15.00 per month

Get Price

See Full Comparison

Alternative Product

SafetyCulture

4.6

(253)

Ratings Breakdown

4.57Ease of use
4.49Value for money
4.56Customer support
4.40Functionality

Pricing

Starting at A$29.00 per month

Get Price

See Full Comparison

Instatus Popular Comparisons

Site24x7 vs Instatus

Pirani vs Instatus

PagerDuty vs Instatus

Healthcare Compliance Software vs Instatus

ManageEngine ServiceDesk Plus vs Instatus

Resolver vs Instatus

Cority vs Instatus

Salesforce Service Cloud vs Instatus

Other Top Recommended Incident Management Software

VelocityEHS

4.4 (85)

Recently recommended 26 times

Resolver

4.4 (79)

Recently recommended 21 times

LogicGate Risk Cloud

4.7 (83)

Recently recommended 14 times

TenForce

4.1 (7)

Recently recommended 9 times

Stuck Between Options?

Our experts can help you compare Instatus with other top options, so you can find the best fit for your needs.

Instatus 2026: Benefits, Features & Pricing

Overview

About Instatus

Instatus Screenshots

Instatus Pricing and Plans

Instatus Features

Instatus Integrations

Instatus User Reviews

Popular Instatus Alternatives

Instatus Popular Comparisons

Other Top Recommended Incident Management Software

See what companies are saying about Software Advice