Intelocate 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if Intelocate is right for your organization?

Our Project Management Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Intelocate

4.9

(9)

Pricing

Pricing available upon request

About Intelocate

Intelocate is a comprehensive operations platform designed for multi-location organizations, featuring task management, issue resolution, communication, and in-depth reporting in an intuitive dashboard.

By consolidating various tools and promoting collaboration across all levels of the organization, Intelocate streamlines operations. It can be customized to any organizational structure, automating task and issue routing while giving full control over user access.

Managers can easily create detailed reports for different regions using the dashboard's extensive filters, saving time and ensuring data accuracy. The platform's API allows integration with third-party systems, establishing a single source of truth.

Intelocate provides a centralized communication hub for discussing tasks, issues, assets, or locations, with separate threads for each item. Confidential channels are available for sensitive discussions, limiting access to relevant participants.

Intelocate Screenshots

Intelocate Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Intelocate Features

Popular features found in Project Management
Billing & Invoicing
Budget Management
Document Management
File Sharing
Gantt/Timeline View
Issue Management
Kanban Board
Milestone Tracking
Multiple Projects
Prioritization
Resource Management
Time & Expense Tracking
More features of Intelocate
Access Controls/Permissions
Activity Dashboard
Activity/News Feed
Activity Tracking
Ad hoc Reporting
Alerts/Escalation
Alerts/Notifications
API
Assignment Management
Calendar Management
Chat/Messaging
Collaboration Tools
Commenting/Notes
Communication Management
Compliance Management
Compliance Tracking
Configurable Workflow
Contact Management
Content Management
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Data Visualization
Employee Directory
Employee Engagement
Event Calendar
Help Desk Management
Issue Auditing
Issue Scheduling
Issue Tracking
Knowledge Base Management
Knowledge Management
Mobile Access
Mobile App
Monitoring
Multi-Language
Multi-Location
Newsletter Management
Performance Metrics
Progress Tracking
Project Management
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Recurring Issues
Reporting/Analytics
Reporting/Project Tracking
Reporting & Statistics
Role-Based Permissions
Rules-Based Workflow
Search/Filter
Service Level Agreement (SLA) Management
Single Sign On
SSL Security
Status Tracking
Support Ticket Management
Support Ticket Tracking
Surveys & Feedback
Tagging
Task Management
Task Progress Tracking
Task Scheduling
Third-Party Integrations
Ticket Management
To-Do List
User Management
Visual Notifications
Workflow Management

Intelocate User Reviews

Overall Rating

4.9

Ratings Breakdown

89%

11%

Secondary Ratings

Ease of Use

4.9

Value for money

5.0

Customer support

5.0

Functionality

4.8

Have you used Intelocate and would like to share your experience with others?

Patrick D.

Verified reviewer

Retail

501-1000 employees

Used daily for less than 2 years

Reviewed January 2023

A productivity game changer for any organization

As a District Manager, intelocate has improved my ability to do my job. It provides a cleaner interface for execution and validation of the work that my employees do. Given that my territory spans multiple provinces, it can be hard to keep up with critical tasks at every store all at once. Intelocate gives me the ability to manage more efficiently from afar. 10/10

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Intelocate provides a smooth user experience right from the end user to all critical decision makers within our organization. By providing end to end follow up, our associates have become much more efficient in operating their kiosks. The ability to integrate all of our operations checklists makes the business run smoother, as well as provide strong validation sources. We were able to integrate multiple different aspects of our business into Intelocate, saving us time and providing us a more efficient tool to continue to be at the leading edge of our industry.

Cons:

At the beginning I was bothered by the amount of notifications and uncleared messages - I’m one of those types that can’t stand a red dot on an icon. There are tools within Intelocate to clear things up and make it cleaner, and it overall comes down to simple task execution.

Reasons for switching to Intelocate

We wanted something more collaborative and intelligent - and we found that.

Vendor Response

Hi Patrick, Thank you for your kind words! It always delights everyone on the team to hear that we're helping to increase efficiencies for our customers, and delivering a platform that truly makes a difference to operations! To hear that we're directly helping you in your role as district manager is music to our ears! We're glad you found the right notification settings for your personal needs, showcasing the very reason we allow for adjustments on a user level! As always, if you have any questions or run into anything you need assistance with, we're always here to help! Regards, Your Intelocate Team

Replied January 2023

Jennifer D.

Verified reviewer

Retail

501-1000 employees

Used daily for less than 6 months

Reviewed January 2023

Intelocate for Retail

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The Actions Dashboard simplifies finding the overall status, either by task or by location. With it you as the end user can verify you have completed all that was asked of you. You as the administrator can identify which tasks or locations need further assistance or escalation. All necessary communication can go on right in the portal itself, limiting the need for back and forth emails or phone calls once the team is reviewing and using it regularly. As the majority of our employees work the retail sales floor, being able to review all outstanding issues in one single place is vital to completing tasks on time so those of us in the Corporate Office can get the responses and feedback we need.

Cons:

The product can seem overwhelming at first because it can encompass so much in one portal; if you do not jump on using filters and categories properly, it is easy to get lost. We are also still trying to find the balance on notifications between sending emails to alert us to tasks and being able to have our end users get comfortable enough with the system that they can find all tasks independently.

Vendor Response

Hi Jennifer, It definitely sounds like your team is getting great use from Intelocate, and that's fantastic for us to hear! Being able to finally get away from over-reliance on email and phone calls is definitely something we hear frequently from our customers as a major plus point. We fully understand how important it is for the Corporate Office team to be able to get key information right from the sales floor, so we're glad we could help! We hear you on your point about the dashboard experience, and this is exactly the kind of feedback we love to hear from our customers to inform our next steps in making the experience even better. We've got some updates coming down the pipeline that will make a huge difference to the user dashboard - We're positive you'll love them! Regards Your Intelocate Team

Replied January 2023

Jeremy B.

Verified reviewer

Retail

201-500 employees

Used daily for more than 2 years

Reviewed May 2022

Task and Issue Management

I've been enjoying my use with it over the past 2-3 years. I have regular scheduled tasks for my stores to address on a weekly basis that I can easily pull necessary data from. I can easily review any and all tasks/issues from stores reported to/from Head Office for easy follow-up, direction, escalation, etc. It overall just helps to better manage cumbersome tasks and issues that would otherwise be flooding my e-mail inbox or having me bombarded with texts and calls.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Easy to navigate, sort, assign and execute follow-up on a variety of tasks and/or issues.

Cons:

Mobile functionality at the moment is not great. Web service is the priority use.

Vendor Response

Hi Jeremy, Thanks very much for your review! You'll be pleased to know that our development team is hard at work on finalizing our new mobile app, which will be available to all users very soon! You will be notified once it is available. We're really proud of what the team has built, and we hope that it'll address your concerns about mobile functionality. As always, if there's ever anything else we can help you with, please feel free to reach out to us! Your Intelocate Team

Replied May 2022

Rupert B.

Verified reviewer

Retail

1001-5000 employees

Used daily for more than 2 years

Reviewed January 2023

Makes it easier to do better

Intelocate has reduced the time spent dealing with issue resolution across the business. As a result, we have learnt about new issues as users feel more confident (and it takes less time) to log other issues as they come up.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Intelocate has streamlined communication from a number of different methods into one platform, enabling us to be able to see what is outstanding and what is overdue in terms of resolution very quickly.

Cons:

Nothing really- the platform is very simple to use.

Vendor Response

Hi Rupert, Thank you so much for the fantastic review! Everyone here is delighted to hear that you and your team have been getting great results from Intelocate, and we're all glad we can help to play a part in your ongoing success! Knowing that we've been able to help your team identify issues in a more efficient manner is awesome! Streamlining the issue reporting process is one of the most important parts of the Intelocate platform, as delivering deeper and more meaningful insights into the health of our customers' locations really is a game changer! The development team is working on a number of great improvements and features that we think you're going to love - stay tuned! Regards Your Intelocate Team

Replied January 2023

Danielle L.

Verified reviewer

Music

1001-5000 employees

Used daily for less than 2 years

Reviewed March 2022

Intelocate User Review - Danielle from Sunrise Records

Business problems solved are streamlining communications with stores for supply order requests, maintenance requests. Has greatly helped to reduce requests through email (main objective).

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I found creating Tasks and creating forms very helpful in my capacity for holding stores accountable. I also enjoy the in-Task chat feature for live updates from stores on the issue in question. I also enjoy the software as it helps to reduce email backlog.

Cons:

I only know if I am receiving new messages in chats with stores by getting email notifications about new messages, which creates email backlog. It would be great if there could be a notification bell or something similar on the main Actions page or similar.

Vendor Response

Hi Danielle, Thank you so much for taking the time to review Intelocate! We're delighted to see that the platform is helping you and your business! We have some good news for you in terms of notifications! When our new mobile app launches (it's almost done, and we'll notify you once it's available), you'll be able to enjoy custom push notifications, a brand new suite of notification icons and indicators when you're using the app, and fully reinvented chat page that will add even more simplicity to your day-to-day ops. We're super excited, and we can't wait for you to be able to try it out! As always, if there's anything else we can help you with, please feel free to reach out to us! Your Intelocate Team

Replied May 2022

Stephen N.

Verified reviewer

Retail

1001-5000 employees

Used daily for more than 2 years

Reviewed January 2023

Intelocate has become a critical part of our business.

All kinds of business issues are identified and resolved through Intelocate, making it a critical platform for the Operations Dept. Once issues are logged we allocate to the relevant team for resolution within our agreed deadlines. Our experience with Intelocate has been great so far and one that we are very happy with.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Intelocate is used throughout our business, from colleagues in stores and Head Office right through to suppliers. Predominantly Intelocate is used to log and resolve any issues that arise, but is used for many different reasons. The layout and clarity of Intelocate makes it an easy to use platform for everyone in the business, no matter what time or day of the week it is.

Cons:

No issues to date, but do need to get more hands on with the Intelocate App and Tasks function in 2023.

Vendor Response

Hi Stephen, Our sincerest thanks for taking the time to provide this wonderful feedback! It's always great to hear how our customers are getting results from Intelocate. From the sounds of it, you and your team have been making great use of the platform, and we look forward to continuing to provide you with a best-in-class operations tool for years to come. We definitely recommend you spend a little time with the app! We've had amazing feedback since we launched the latest version, and it's proving to be a huge time saver for users! We'd love to hear your thoughts on it when you've had a bit more time to familiarize yourself with it. Regards Your Intelocate Team

Replied January 2023

Attique R.

Verified reviewer

Retail

501-1000 employees

Used daily for less than 6 months

Reviewed January 2023

Game changer

Love it, and would recommend for any business in any field.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This incredible tool has helped out organization increase productivity and maximize time management across our entire company.

Cons:

Honestly, we have worked with [SENSITIVE CONTENT] and any issues we have had he has been able to find a solution, so we love that this software is so flexible

Reasons for choosing Intelocate

Our executive team saw all the benefits it has and how it can be tailored to our business.

Vendor Response

Hi Attique, Thank you so much for your kind words - they truly mean the world to everyone on the team! It's been great working with the Portables team, particular in how receptive you were to helping us get you up and running so efficiently right from the start! We look forward to a long and productive relationship with you, and if you ever need anything from us, we're here for you! Regards, Your Intelocate Team

Replied January 2023

Drew D.

Verified reviewer

Retail

501-1000 employees

Used weekly for less than 6 months

Reviewed January 2023

Transformed the turnaround on issues

Ratings Breakdown

Ease of use

Functionality

Pros:

Intelocate allowed my organization to quickly and accurately submit tickets for resolution to our support teams. Previously, we were stuck in threads of emails, spreadsheets, and check in calls. Using this tool has greatly reduced resolution time for outstanding issues. This has led to an increase in employee satisfaction as they can quickly see the status of their reported issue.

Cons:

At times the dashboard can get cluttered with past due items. A task that goes past due that can not be resolved any longer still resides in the dashboard. This makes the view cluttered to navigate to see where I need to apply follow up.

Vendor Response

Hi Drew, Thank you so much for taking the time to share your thoughts about Intelocate. We're delighted to hear that the platform has helped you escape from the email, spreadsheet and check-in call cycle, and helped your team to be happier and more productive! We'd also like to thank you for your honest feedback about the dashboard. This is something our team is always looking to improve further based on feedback we actively collect from our users, and we think you're going to like some of the updates that will be launching soon that will dramatically change the dashboard experience and functionality! As always, if you have any questions or run into anything you need assistance with, we're always here to help! Regards Your Intelocate Team

Replied January 2023

Paul M.

Verified reviewer

Retail

501-1000 employees

Used daily for less than 2 years

Reviewed February 2023

Intelocate is now integrated into our business

Intelocate has worked well for Tapi, allowing automation of planned preventative maintenance (PPM's) and statutory legal H&S checks in our stores. The information recorded in Intelocate allows for reporting and auditing of tasks to ensure that resources are assigned where required. The mobile application allows to view this data on the go and has been a game changer for regional managers to have a quick overview of issues in their area.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Intelocate is used for the automation of planned preventative maintenance (PPM's) and statutory legal H&S checks, this frees up time for the store managers to not have to worry about scheduling the checks and has had an environmental effect of removing paper checks lists from the store. The mobile application allows for a quick overview of the progress of tasks, without the need to contact the store and asked for the paperwork to be scanned and emailed over.

Cons:

Nothing really- the platform is very simple to use

Showing 1 - 9 of 9 Reviews