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Overview
EnableX

EnableX 2026: Benefits, Features & Pricing

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  • Overview
  • User Interface
  • Popular Alternatives
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

EnableX
EnableX
4.1
(7)

Pricing

Pricing available upon request

About EnableX

At EnableX, we believe meaningful customer connections are built on innovation. Our AI-powered Customer Engagement Cloud empowers businesses to create personalised, dynamic and intelligent interactions by integrating real-time communication, deep data analytics, and omnichannel capabilities into every touchpoint.

Founded in 2017 in Singapore, EnableX has rapidly emerged as a trusted leader in customer engagement. Our carrier-grade platform offers a comprehensive suite of omnichannel solutions, including Programmable APIs and ready-to-deploy Conversational AI. By seamlessly combining real-time interactions—voice, video, and text—with Generative AI and advanced analytics, we help businesses deliver personalised, efficient, and impactful customer experiences across all web, app, and digital channels including RCS, WhatsApp, Facebook Messenger, and Instagram.

Led by our Founder and CEO, Pankaj Gupta, and backed by a leadership team with decades of expertise in IT and telecommunications, EnableX is dedicated to driving innovation and customer success. Our solutions are trusted by global system integrators, telecom operators, service providers, and enterprises seeking reliable, scalabl...

e, and flexible communication platforms tailored to their needs. With extensive omnichannel integration, white-label options, and deployment flexibility across public and private clouds, EnableX helps businesses navigate and thrive in the fast-evolving digital landscape. Because at EnableX, we don’t just enhance communication—we perfect every engagement.

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EnableX User Interface

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0
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EnableX Pricing and Plans

Free Trial
Free Version

EnableX Pricing

Pricing available upon request

No plan information available

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    EnableX Features

    • Popular features found in Live Chat
      Autoresponders
      Canned Responses
      Chat/Messaging
      File Sharing
      Mobile Access
      Multi-Channel Communication
      Real-Time Notifications
      Support Ticket Management
      Third-Party Integrations
      Transcripts/Chat History
      Transfers/Routing
    • More features of EnableX
      Activity Dashboard
      Alerts/Notifications
      API
      Audio/Video Conferencing
      Caller ID
      Call Recording
      Call Routing
      Chatbot
      Chat Transcript
      Communication Management
      Contact Management
      CRM
      Customizable Branding
      Generative AI
      Interaction Tracking
      IVR
      Live Chat
      Multi-Language
      Real-Time Analytics
      Real-time Consumer-facing Chat
      Real-Time Monitoring
      Real-Time Updates
      Reporting/Analytics
      Screen Sharing
      SMS Marketing
      SMS Messaging
      Surveys & Feedback
      Two-Way Audio & Video

    EnableX Integrations

    CleverTap
    CleverTap
    Zoho CRM
    Zoho CRM
    Calendly
    Calendly
    PayU
    PayU
    WebEngage
    WebEngage
    Stripe
    Stripe

    See all 12 integrations

    EnableX User Reviews

    Overall Rating

    4.1

    Ratings Breakdown

    5

    43%

    4

    43%

    3

    0%

    2

    14%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.7

    Value for money

    4.2

    Customer support

    4.0

    Functionality

    4.4

    Have you used EnableX and would like to share your experience with others?

    Arvind's profile
    Arvind G.

    Verified reviewer

    Management Consulting

    10000+ employees

    Used weekly for less than 6 months

    Review source

    Reviewed January 2023

    Feedback

    4

    3-easy to use and there is enough documentation for implementation .

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    4
    Customer support
    5
    Functionality
    icon
    Pros:
    internal process got easy . while having video conversation we have do file sharing
    Cons:
    for future use we can keep the recording (entire client conversation

    Read More

    RJ
    Rahul J.

    Verified reviewer

    Non-Profit Organization Management

    11-50 employees

    Used daily for less than 2 years

    Review source

    Reviewed February 2023

    Good solution for remote video sessions for learning

    4

    Good!

    Ratings Breakdown

    5
    Ease of use
    5
    Functionality
    icon
    Pros:
    Ease of use and customer support and tech support.
    Cons:
    Can have more learning features for certain areas

    Read More

    RA
    Rinkle A.

    Verified reviewer

    Banking

    201-500 employees

    Used daily for less than 2 years

    Review source

    Reviewed February 2021

    Enablex Video KYC Feedback

    2

    Ratings Breakdown

    3
    Ease of use
    2
    Value for money
    2
    Customer support
    2
    Functionality
    icon
    Pros:
    Integration process was less complicated.
    Cons:
    Issue faced in apps after integration regarding SDK and different issues on different devices.

    Vendor Response

    Thank you for bringing this matter to our attention. We have also conveyed your concern to our technical support team. However, we would like to know more about this specific situation in detail to resolve this issue.

    Replied March 2021

    Read More

    RG
    Rohit G.

    Verified reviewer

    Information Technology and Services

    11-50 employees

    Used daily for less than 12 months

    Review source

    Reviewed January 2023

    Easy to use product for video solutions. Great customer support.

    4

    Ratings Breakdown

    5
    Ease of use
    5
    Functionality
    icon
    Pros:
    Ease of use, features and technical support.
    Cons:
    Nothing as such, working fine for our requirement.

    Read More

    GS
    Govind S.

    Verified reviewer

    Civic & Social Organization

    11-50 employees

    Used daily for less than 12 months

    Review source

    Reviewed February 2023

    Very good video capability and customer support

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    4
    Functionality
    icon
    Pros:
    Ease of use, price and support by tech team
    Cons:
    Nothing specific, its a satisfactory product for us

    Read More

    SV
    Shankar V.

    Verified reviewer

    Information Technology and Services

    11-50 employees

    Used daily for less than 12 months

    Review source

    Reviewed February 2021

    Overall View

    5

    Good Service, Technical support

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Customization, implementation and 100% availability
    Cons:
    rarely videos gets distorted, which is acceptable due to internet

    Read More

    AP
    Arjun P.

    Verified reviewer

    Information Technology and Services

    11-50 employees

    Used daily for less than 6 months

    Review source

    Reviewed January 2023

    Very happy with the Service and Products Provided

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The Admin panel and customer service provided.
    Cons:
    There is no automatic OTP generation module yet.

    Read More

    Showing 1 - 7 of 7 Reviews

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