MedChat 2026: Benefits, Features & Pricing

Medchat is a cloud-based solution that helps businesses in healthcare industry design, deploy and manage chatbots to streamline communications, capture patient details, provide support services and automate workflows. The platform includes a visual builder, which enables organizations to create digital assistants using prebuilt components, cards, documents and more.

The bot frameworks in Medchat allows developers to develop, test, and launch personalized bots with custom layouts, validation processes, auth verification, webhooks and other data elements. Administrators can store patient data in a centralized repository for future reference and provide role-based permissions to facilitate secure access to authorized users. Additionally, the application ensures compliance with HIPAA, HITECH, ISO, SOC and other regulatory standards.

Medchat offers triage bots, which let medical professionals evaluate patients' symptoms and provide automated care suggestions via real-time feedback. Pricing details are available on request and support is extended via online chat.