ServiceSim 2026: Benefits, Features & Pricing
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- Overview
- Pricing and Plans
- Features
- User Reviews
Overview
Pricing
Pricing available upon request
About ServiceSim
ServiceSim is a conversational AI practice partner for customer interactions. It is designed to help customer service teams improve skills in a virtual setup to replicate real-life conversations.
ServiceSim helps agents practice handling tricky customer situations, from product questions to tough support problems. The solution acts as a training bridge between the classroom and the actual customer interactions, empowering customer support teams to handle conversations in real-life interactions.
ServiceSim Screenshots
ServiceSim Pricing and Plans
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ServiceSim Features
- Popular features found in Conversational AI PlatformChatbotCode-free DevelopmentIntent RecognitionLive ChatMulti-LanguagePre-Configured BotSpeech Recognition
- More features of ServiceSimAI/Machine LearningChat TranscriptMulti-Channel ManagementNatural Language ProcessingPerformance MetricsReporting/AnalyticsReporting & Statistics
ServiceSim User Reviews
Overall Rating
4.5
Ratings Breakdown
5
50%
4
50%
3
0%
2
0%
1
0%
Secondary Ratings
Ease of Use
4.5
Value for money
4.3
Customer support
4.3
Functionality
4.3
Have you used ServiceSim and would like to share your experience with others?
Natasha B.
Verified reviewer
Utilities
201-500 employees
Used daily for less than 12 months
Reviewed September 2023
Feedback
5
Ratings Breakdown
Read More
Jacquelynn K.
Verified reviewer
Consumer Services
501-1000 employees
Used weekly for less than 12 months
Reviewed September 2023
AI System
4
Great
Ratings Breakdown
Read More
Rhesa W.
Verified reviewer
Utilities
51-200 employees
Used monthly for less than 6 months
Reviewed September 2023
ServiceSim Review
4
Benefits- independent practice
Ratings Breakdown
Read More
Kelli C.
Verified reviewer
Utilities
5001-10000 employees
Used monthly for less than 6 months
Reviewed September 2023
ServiceSim review
5
This helped speed up training since we do not have to do hotseats one on one with each agent. They can all be doing a scenario at the same time.
Ratings Breakdown
Read More
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