Workativ Assistant 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Workativ Assistant

4.5

(4)

Pricing

Starting at $349.00 per month

About Workativ Assistant

Workativ AI is a no-code AI Agent platform for SMBs, startups, and enterprises to create AI Agents for employee IT, HR and workplace Support.

Build AI Agents by connecting with SharePoint, Google Drive, Notion, Confluence, upload documents, or your knowledge base to instantly resolve employee queries, automate tasks, and streamline employee support.

Connect Workativ with tools like Okta, Azure AD, Office 365, ServiceNow, Jira Service Management, Workday, Oracle HCM, SAP, Freshservice, Zendesk, Salesforce, BambooHr and 100+ apps to automate actions such as password resets, access requests, ticket creation, onboarding, and approvals.

Deploy AI agents across Slack, Microsoft Teams, Web, and other channels for instant, intelligent self-service.

Workativ enables faster resolution with a unified live-chat view, workflow analytics, and customizable AI security and guardrails. Workativ AI offers support in 95+ languages, personalises responses, and escalates to humans when needed. ISO 27001, SOC 2, HIPPA and GDPR compliant, Workativ ensures enterprise-grade security.

Workativ Assistant Screenshots

Workativ Assistant Pricing and Plans

Starting price: $349.00 per month

Free Trial

Free Version

Magic

$0.00

usage based, per month

No plan information available

Business

$349.00

usage based, per month

No plan information available

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Workativ Assistant Features

Popular features found in Conversational AI Platform
Chatbot
Code-free Development
Intent Recognition
Live Chat
Multi-Language
Pre-Configured Bot
Speech Recognition
More features of Workativ Assistant
Activity Dashboard
AI Copilot
AI/Machine Learning
Alerts/Escalation
API
Autoresponders
Chat/Messaging
Chat Transcript
Communication Management
Configurable Workflow
Contextual Guidance
Customizable Branding
Drag & Drop
Engagement Tracking
Feedback Management
Generative AI
Knowledge Base Management
Lead Capture
Monitoring
Multi-Channel Communication
Multi-Channel Management
Natural Language Processing
Natural Language Search
Performance Metrics
Real-Time Analytics
Real-Time Data
Real-Time Notifications
Reporting/Analytics
Reporting & Statistics
Search/Filter
Sentiment Analysis
Third-Party Integrations
Visual Analytics
Workflow Management

Workativ Assistant Integrations

Freshdesk

ServiceNow

Zendesk Suite

Freshsales

BambooHR

Zoho Desk

See all 57 integrations

Workativ Assistant User Reviews

Overall Rating

4.5

Ratings Breakdown

50%

Secondary Ratings

Ease of Use

4.8

Value for money

4.7

Customer support

4.8

Functionality

4.8

Have you used Workativ Assistant and would like to share your experience with others?

Dina G.

Verified reviewer

Non-Profit Organization Management

501-1000 employees

Used weekly for less than 2 years

Review source

Reviewed July 2024

Workativ is even better with the AI feature

The support has been amazing. No matter what time of day I need assistance, the team are always on hand to help

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The new interface - I no longer have to keep scrolling through the left hand side menu to find where I need to go as everything I need is pretty much on the one screen where I update the chatbot. The AI feature has been a real game changer as well giving me confidence that the the bot will be successful with the end users

Cons:

The help articles are gone but this hasn't caused any issue as I know I can quickly get the help I need from the support team

Dan B.

Verified reviewer

Non-Profit Organization Management

501-1000 employees

Used daily for less than 12 months

Review source

Reviewed April 2022

Workativ delivers and the implantation team is top notch. Very supportive and responsive to question

Very positive experience. We are able to grow the bot based on our internal needs. The cost and support can't be beat for all the features the tool provides.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It just seems to work out of the box. If you have a decent outline of the needs the bot needs to fill it is really straightforward to set up and test. Their deployment team offers insight on where to focus time and provides resources to go to quickly resolve questions on your own. Truly self service.

Cons:

No complaints right now - when we have had issues they respond quickly with a plan and their follow through is excellent.

Reasons for choosing Workativ Assistant

Cost and the willingness of Workativ to answer questions and ensure our internal business requirements were being met.

Rakesh K.

Verified reviewer

Information Technology and Services

Self-Employed

Used weekly for free trial

Review source

Reviewed April 2022

Powerful Tool

Personalized experiences,Pre-built conversations,Virtual Agent designer Drag and drop to build and test conversations, then customize the look and feel to match your brand.Conversational analytics Gain insight into user behavior and trends so admins can make quick, informed decisions.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Conversational AI + Workflow Automation’ in a single platform solution in addition to Pre-built conversations which further helps in Conversational analytics to Gain insight into user behavior and trends so admins can make quick, informed decisions.Also provides option for customize the look and feel to match your brand.

Cons:

Third-party channel integrations and limitation of Actionable notifications via Slack, WhatsApp to Send employees actionable alerts and status updates.

tanweer a.

Verified reviewer

Financial Services

10000+ employees

Used daily for less than 6 months

Review source

Reviewed April 2022

Awesome Chatbot

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is really easy to develop and deploy the bot with no code interface. Additionally, Workativ's customer support is excellent.

Cons:

Overall experience is great. Sometimes we face minor issues, such as bot window size bigger than the screen, but we get a quick engagement from the support team to resolve the issues.

Showing 1 - 4 of 4 Reviews