IQware 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

IQware

3.5

(16)

Pricing

Pricing available upon request

About IQware

IQware's Property Management System (IQpms) is a comprehensive Hospitality solution designed to enhance RevPAR and effectively meet the distinct needs of various accommodations, ranging from small to large Hotels, Condo-Hotels, Resorts, and Multi-Property Operations. Its scalability and modularity enable customization to suit specific geographical and seasonal demands. IQware offers flexibility with options for cloud-based or on-site server setups, as well as remote or in-person training, allowing businesses to tailor the system to their preferences.

IQware Screenshots

IQware Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

Plan includes:

Reservations
Front Desk
Groups
Vacation Rental
Condo Management
Guest Profoiling
Point of Sale
Spa
Online Booking Engine
3rd Party OTA / GDS Connectivity

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IQware Features

Popular features found in Vacation Rental
Availability Management
Channel Management
Contact Management
Guest Experience Management
Housekeeping Management
Marketing Automation
Online Booking
Owner Statements
Payment Processing
Property Management
Reservations Management
Work Order Management
More features of IQware
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Alerts/Notifications
API
Barcode Recognition
Barcode/Ticket Scanning
Billing & Invoicing
Billing Rate Management
Booking Management
Built-in Accounting
Calendar Management
Catering Management
Commission Management
Credit Card Processing
CRM
Customer Accounts
Customer Database
Customer History
Customer Support
Customizable Reports
Customizable Templates
Data Import/Export
Data Synchronization
Discount Management
Electronic Payments
Email Management
Email Templates
Employee Management
Extended Stay
For Vacation Rentals
Front Desk Management
GDS/OTA Integration
Gift Card Management
Guest Communications
Inventory Management
Inventory Tracking
Invoice Management
Loyalty Program
Maintenance Management
Multi-Channel Management
Multi-Currency
Multi-Location
Multi-Property
Point of Sale (POS)
Price/Margin Management
Promotions Management
Rate Management
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Receipt Management
Reminders
Reporting/Analytics
Reporting & Statistics
Restaurant POS
Retail Inventory Management
Retail POS
Revenue Management
Reviews Management
Room Booking
Sales Reports
Sales Tax Management
Single Property
Spa/Activity Management
Task Management
Template Management
Third-Party Integrations
Transaction History
User Management
Website Integration

IQware User Reviews

Overall Rating

3.5

Ratings Breakdown

44%

13%

19%

25%

Secondary Ratings

Ease of Use

3.5

Value for money

2.7

Customer support

2.8

Functionality

3.3

Dr. Michael P.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed April 2018

Poor support and response time. Releases untested updates. Does not have 24 Tech support.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is inexpensive. There really is not much to like about the product. Should be used in a small hotel environment that does not need many reports.

Cons:

Ease of use. Lack of urgency by tech support. Company does not respond to phone calls regarding software issues.

Sarah P.

Verified reviewer

Cosmetics

2-10 employees

Used monthly for free trial

Review source

Reviewed June 2024

IQware Review

I would give IQware a two thumbs up in my book.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

It is easy to use and had a lot of options.

Cons:

The software tends to be a little laggy.

Will J.

Verified reviewer

Hospitality

201-500 employees

Used daily for more than 2 years

Review source

Reviewed August 2019

Strongly recommend you do not use this product

We don't have any accurate revenue reports in the PMS, and if not for our own external record keeping, we would have no idea how we are performing. We currently have 21 open support tickets, dating back to February. As a team we have to develop our own work-arounds to technical issues, because there is very little chance that support will have a solution. At best, they will send it to R&D and you will never hear from them again.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I don't like anything about it. But the consensus in the industry is that no one really loves their PMS, and while we explore alternatives and seek feedback from other hotels, we have decided it's "better the devil you know" than to move to another PMS that is equally poor.

Cons:

Customer support will ignore you completely.

Lauren H.

Verified reviewer

Construction

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed January 2023

IQware is Great for Front Desk Management

I have had no problems with this software. The staff working the front desk seem to be able to use it with ease, and it organizes our day so we are fully aware of who is coming and going at the property.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I liked the reports, night audit, and the way it displayed arrivals and departures. The software is fairly easy to use once you get the hang of it.

Cons:

The hardest thing to get right is when we have to adjust the rates for some reason. If we have to issue a refund or discount, it can get tricky. There is always a way to get it to work though, you just have to manually calculate it and enter it in.

Jacob S.

Verified reviewer

Hospitality

51-200 employees

Used daily for more than 2 years

Review source

Reviewed July 2019

Great Product and Value

I have been a customer a long time and I think IQWare provides a great overall value and product.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

IQWare is a well designed product for everyday use in both Property Management business models and Hotels. We use this product anywhere from making a reservation to sending out Revenue Statements to individual property owners.

Cons:

From time to time it take a considerable amount of time to fix issues with Support.

Rob D.

Verified reviewer

Hospitality

51-200 employees

Used daily for more than 2 years

Review source

Reviewed September 2019

DO NOT WASTE YOUR TIME ON THIS PRODUCT!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, cost, and familiarity with the product.

Cons:

let me start by saying I have used this software for over 10 years and its just gone straight down hill. Support is as dreadful as stated. Stats are off like other reviews have stated, they cant figure out how to fix them. When they tell you its been escalated to R&D you can pretty much guarantee that you will never hear from anyone again. We have been sending emails and contacting every member of their team right on down the line and no body responds. They are extremely unprofessional. Do yourself a favor and move on.

Mike D.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2019

IQWare runs our entire operation

We use IQWare to run our entire resort operation. Reservations, inventory, homeowner management, work orders and everything in between.

Ratings Breakdown

Ease of use

Functionality

Pros:

Easy to input reservations and get correct pricing. Back end of software is good for homeowner invoicing and commission paying.

Cons:

Most of the pieces and parts that I feel like we are missing are available in additional modules or add ons that we have not purchased.

Kim M.

Verified reviewer

Hospitality

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed December 2019

Very Versatile

Positive experience overall. The ease and versatility out weigh the cons for sure!

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I can manage and also inquire into many different aspects of business from one place. Plus as a wonderful customer service tool I can look up data for up to 10 years ago.

Cons:

If there are too many users on or if there is unusually high volume at one time the software will run extremely slow or even crash.

David C.

Verified reviewer

Hospitality

51-200 employees

Used daily for more than 2 years

Review source

Reviewed July 2019

Multi property user