SelfCommunity 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

SelfCommunity

4.8

(12)

Pricing

Starting at €60.00 per month

About SelfCommunity

SelfCommunity is a native, no-code, high-performance and scalable cloud community creation and management platform suitable for Brands, Companies and Associations that need a dedicated and protected environment in which it is possible to
Continuously and promptly communicate information, conveying it with advanced tools to precise target audiences.
Allow and encourage the production/use of content and the relationship between users, in order to improve their level of loyalty and involvement.
Offer an environment that is simple and intuitive to use.
Extract value through the possession and management of data generated
intentionally and proactively (zero-party data) generated by users.

SelfCommunity Screenshots

SelfCommunity Pricing and Plans

Starting price: €60.00 per month

Free Trial

Free Version

€60.00

flat rate, per month

No plan information available

Professional

€800.00

flat rate, per month

No plan information available

Enterprise

Pricing available upon request

No plan information available

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SelfCommunity Features

Popular features found in Customer Experience
Customer Segmentation
Customizable Fields
Customizable Templates
Dashboard
Data Visualization
Engagement Tracking
Negative Feedback Management
Real-Time Notifications
Reporting/Analytics
Survey/Poll Management
More features of SelfCommunity
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Campaign Management
Chat/Messaging
Churn Management
Commenting/Notes
Communication Management
Contact Database
Content Creation
Content Management
Customer Database
Customer Experience Management
Customer History
Customer Portal
Customizable Branding
Customizable Forms
Customizable Reports
Data Import/Export
Discussions/Forums
Document Storage
Email Management
Email Reminders
Event Management
Event Triggered Actions
Feedback Management
Filtering
Gamification
Group Management
Ideation
Knowledge Base Management
Knowledge Management
Member Directory
Membership Management
@mentions
Mobile Access
Moderation
Monitoring
Multi-Channel Communication
Multi-Channel Data Collection
Multi-Language
Personalization
Predictive Analytics
Real-Time Analytics
Real-Time Data
Real-Time Reporting
Reporting & Statistics
Sentiment Analysis
Single Sign On
Social Media Integration
SSL Security
Surveys & Feedback
Tagging
Text Analysis
Third-Party Integrations
Trend Analysis
User Management
Visual Analytics
Website Management
Widgets

SelfCommunity Integrations

Google Ads

Vimeo

Datadog

Cloudflare

MailUp

Mailchimp

See all 14 integrations

SelfCommunity User Reviews

Overall Rating

4.8

Ratings Breakdown

83%

17%

Secondary Ratings

Ease of Use

4.9

Value for money

4.8

Customer support

4.8

Functionality

4.6

Have you used SelfCommunity and would like to share your experience with others?

Christian M.

Verified reviewer

Retail

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed July 2023

An native and proprietary Social Commerce plat. that merges ecommerce and social networking in one .

Thanks to this Social Networking technology integrated in an Headless Ecommerce, we can gain an extension and greater liveliness of the Zero Party Data available thanks to data analysis coming from users spontaneous actions, such as lifestyles attribution and social networking activities.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The Social Networking technology gives an extra boost in terms of retention thanks to its push notification technology. Furthermore the product pages can be enriched by the direct storytelling of the producers and made dynamic and "alive" by the participation of the customers, who feel more engaged.

Cons:

It would be very advantageous to have, among the marketing tools, an even more extensive version of email marketing analytics (eg. open-ratio, CTR, etc.) allowing us to save on the external marketing automation service costs.

Gastone N.

Verified reviewer

Computer Software

11-50 employees

Used daily for less than 12 months

Reviewed June 2021

SelfCommunity enable us to grow a proprietary Brand Community

It fit very well with our overall digital strategy and enable us to apply a segmentation strategy and personalize community content and features accordingly. Onboarding was easy to roll out, team roles were quickly organized and activated. We were basically effective from day one.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customization and ready to use Social Network based features. The platform let us to personalize every aspect of our Brand Community: from look&feel to content and user management rules, from community features to communication and promotion tools. It has also powerful audience clustering tool that helped us in shaping the structure of the Brand Community at best.

Cons:

It would be useful to enable, per every single user with the Admin and Editor role, push notifications for their Posts. I know they will implement it soon.

Verified

Reviewer

Libraries

51-200 employees

Used other for less than 6 months

Reviewed June 2021

Comprehensive and modular solution for any requirement

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The platform, while giving a comprehensive set of out-of-the-box functionalities, has resulted very modular in allowing the integration within other ecosystems. While providing a front-end layer of their own, the solution has shown itself to be perfectly suitable for operating also as a headless platform.

Cons:

Even though the platform allows for the inclusion/integration of any kind of external tool managing video content, I think that amplifying the own platform'stools of handling the upload and fruition of video content would be key for the future.

Reasons for choosing SelfCommunity

We chose to proceed with SelfCommunity due to its out-of-the-box coverage of most of our business requirements and the optimal availability and quick-response of both the development team and the business team.

Francesco Valerio P.

Verified reviewer

Marketing and Advertising

51-200 employees

Used daily for less than 12 months

Review source

Reviewed August 2023

Excellent experience and worth buying

Very useful both when creating and managing a new community. Very intuitive to use and totally customizable for your scope or goal. It was easy to implement and customize, the free trial allows you to test the final experience. The assistance was always punctual and precise.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use and implementation, possibility to take advantage of a free trial, uniqueness and customization of the platform, direct and exclusive access to the marketing data collected.

Cons:

I have no cons to report. The usage and implementation was pretty quick and easy and the assistance was a great help when I needed it.

Verified

Reviewer

Marketing and Advertising

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed July 2023

A platform that is helping our company develop customer focused strategies

I must say that SelfCommunity is an outstanding Platform that offered a wide array of benefits for our company. On a more specific note, I found the Social Analytics system provided by SelfCommunity to be incredibly comprehensive and customizable. It offers in-depth analyses of community engagement and user activity, allowing us to make data-driven decisions to enhance our marketing strategies.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- Powerful social analytics capabilities- Ease of building and managing an online community- Marketing tools that help us enhance our marketing strategies- Interesting member management features complete with the ability to assign a variety of user roles

Cons:

So far, nothing at all in particular. I will if necessary update the review in the future.

Luca G.

Verified reviewer

Telecommunications

501-1000 employees

Used daily for less than 12 months

Reviewed June 2021

SelfCommunity helps build stronger game communities

We are impressed by the opportunities that it can give us in integrating social community features, tools and data in our media based portal. We need to scale user engagement and i think SelfCommunity is the perfect solution.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

It really helped us to move the game experience beyond with a full range of native Social Network features that maximize game based content and user engagement. On the Admin side the management panel is easy to use and user experience is very good.

Cons:

Schedule posts and manage scheduled posts still not available. They told me they are working on it to implement soon.

Reasons for switching to SelfCommunity

development on forum platform is stopped

Marco A.

Verified reviewer

Automotive

11-50 employees

Used daily for less than 6 months

Review source

Reviewed April 2020

Valuable service: complete and versatile platform that serves our engagement and conversion needs.

We needed to have a dedicated Android / iOS app, since most of our target group are smartphone users: SelfCommunity, besides its impressive engagement tools, offers a well-guided system to publish your own App in both main App Stores.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

SelfCommunity is the perfect solution for our needs: to inform and engage leads to convert into customers. Its advanced data provisioning system is a further confirmation about the quality of the service.

Cons:

It would be fantastic to have the very useful Broadcast message tool even with sending divided by clusters of users.

Basilio B.

Verified reviewer

Internet

2-10 employees

Used other for less than 6 months

Review source

Reviewed April 2020

A Platform that help us to develop innovative digital strategies for our business customers.

We love the tool. It is helping us in expanding our agency services and offer effective and innovative strategies to our e-commerce and corporate customers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The Platform has strong features on community management, social analytics and related marketing tools.

Cons:

Integration with other apps is still in its infancy but i know that the team is working hard on this.

Pierluigi G.

Verified reviewer

Marketing and Advertising

201-500 employees

Used other for less than 12 months

Review source

Reviewed April 2020

SelfCommunity perfectly integrate with our Marketing and Content Tools.

SelfCommunity proved to be a perfect solution for our needs: acquire new customers and improve retention on our services.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

An integrated social media platform that enable us to acquire new qualified customers thanks to the complete set of integrated social and marketing tools and data.

Cons:

We are missing a tool that enable us to directly create and manage sponsorship spaces in the Social Network.

marco b.

Verified reviewer

Information Technology and Services

11-50 employees

Used weekly for free trial

Review source

Reviewed April 2020

A powerful Customer Engagement Platform to Integrate with our CRM Strategies and Services

Very Positive. We are expanding our range of services and starting to develop our Social Community Strategy, a powerful and valuable integration of our CRM blueprint

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The tool perfectly integrates with our CRM Solutions and Services and lets us personalize every aspect of Customer Engagement Projects

Cons:

To have already built-in more third-party applications integrated

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