EnquiryBot 2026: Benefits, Features & Pricing

Wondering if EnquiryBot is right for your organization?

Our Chatbot Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

EnquiryBot

4.9

(11)

Pricing

Starting at £98.00 per month

About EnquiryBot

EnquiryBot is a UK-based chatbot-based software designed for sales and customer success teams to manage all customer enquiries. The software works by automatically replying to website visitors and tracking pre-qualified leads with Pipeline, a business management system.

The software enables businesses to save time and money by reducing hours of repetitive work by prequalifying enquiries and automating replies, whilst also linking to social media advertising such as Facebook and Instagram as well as website lead generation forms.

EnquiryBot Screenshots

EnquiryBot Pricing and Plans

Starting price: £98.00 per month

Free Trial

Free Version

Basic

£98.00

flat rate, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

EnquiryBot Features

Popular features found in Chatbot
AI/Machine Learning
Automated Responses
Chatbot
Code-free Development
Customer Support
For Sales/Marketing
Natural Language Processing
Pre-Configured Bot
Query Suggestions
More features of EnquiryBot
Activity Dashboard
Activity Tracking
AI Copilot
Alerts/Notifications
API
Automated Routing
Autoresponders
Chat/Messaging
Contextual Guidance
Conversion Tracking
CRM
Customer Experience Management
Customizable Branding
Customizable Fields
Customizable Templates
Data Import/Export
Document Storage
Drag & Drop
Drip Campaigns
Email Management
Engagement Tracking
For Sales Teams/Organizations
Landing Pages/Web Forms
Lead Capture
Lead Distribution
Lead Generation
Lead Management
Lead Nurturing
Lead Qualification
Lead Segmentation
Monitoring
Multi-Channel Communication
Multi-Channel Marketing
Opportunity Management
Pipeline Management
Proactive Chat
Process/Workflow Automation
Real-Time Notifications
Reminders
Reporting/Analytics
Reporting & Statistics
Sales Reports
Search/Filter
Social Media Integration
Source Tracking
Task Management
Template Management
Third-Party Integrations
Transcripts/Chat History
Web Forms
Workflow Management

EnquiryBot Integrations

Zapier

DenGro

Salesforce Starter

Pabau

Mailchimp

See all 9 integrations

EnquiryBot User Reviews

Overall Rating

4.9

Ratings Breakdown

91%

Secondary Ratings

Ease of Use

4.8

Value for money

4.9

Customer support

5.0

Functionality

4.9

Have you used EnquiryBot and would like to share your experience with others?

Caitlin T.

Verified reviewer

Health, Wellness and Fitness

1001-5000 employees

Used weekly for less than 12 months

Reviewed September 2022

Enquirybot for Dental Website

Great support, great system, lots of opportunity to nurture leads and develop patient base

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy CRM system to use, always developing and offering new integrations

Cons:

The task section feels slightly overcomplicated

Vendor Response

Hi Caitlin, thank you for your review it is very much appreciated. I will pass on your comments regarding the possible over-complicated task section to our development team. We really do appreciate feedback from the people who use the product day in and day out!

Replied October 2022

Natalie D.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for more than 2 years

Reviewed November 2022

Best chatbot and lead management software for clinics

Overall this is the best solution I have found for clinics who want to capture and convert more business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I have recommended Enquirybot to a number of my clients as I have seen it engage and capture more website visitors, resulting in more enquiries and more business. It also provides organisation and transparency to lead follow up, ensuring better conversion rates. The 'conversation' tab is so useful to see all the 2-way communication history in one place so any team member can pick up the conversation. It brings in messages from all sources like, email, SMS, Facebook, Instagram etc. The Enquirybot team understand the 'sales' process in clinics and this makes it easy to explain requirements. They have always been responsive, accommodating and a pleasure to work with.

Cons:

I am big on data analysis so I would love to see more reports/analytics. However, the fundamentals are there and I understand there are more reports coming in the pipeline.

Reasons for choosing EnquiryBot

A few of my clients were looking at free chatbot plugins - such a waste of time and some impact SEO performance

Vendor Response

Hi Natalie, thank you so much for your wonderful in-depth review. Everyone at EnquiryBot is so pleased that you are enjoying using the system and that you're such an avid promoter of the business!

Replied January 2023

Jay F.

Verified reviewer

Events Services

2-10 employees

Used daily for less than 12 months

Reviewed November 2022

Enquirybot

Great! The team are always very happy to help and great at communication. Set up was very easy and our enquiries blew up instantly. It was definitely a great addition to our business

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This links nicely into our website acting as a great source of manpower for our enquiries. Clients are impressed with our quick responses. We love that it acts as a first touch and can also help answer a range of enquiries via automation responses. The Bot is fantastic for being there when we cant! So it's almost another member of the team!

Cons:

When we have had a large number of enquiries in a short period it can be hard visually to manage and work clearly. Thankfully we have found ways to make this easier by sectioning off the enquiries into different stages within the bot to then manage the work and enquiries

Reasons for choosing EnquiryBot

[SENSITIVE CONTENT] who was so great and informative I was very impressed with how he sold the product and personalised the offering to ake it relatively. No pushy sales techniques along with a lovely approachable manner

Vendor Response

Hi Jay, thank you so much for the wonderful 5* review we are so pleased that you are finding the EnquiryBot system so vital in the booking path at The old Dr Bells Baths! If there is anything that we can do to assist please let one of the team know! I will pass on your review to them who will be as thrilled as I am!

Replied November 2022

Laura M.

Verified reviewer

Medical Practice

51-200 employees

Used daily for free trial

Review source

Reviewed August 2022

Awesome service from Enquirybot!

Enquirybot gives us the benefit of time saving and the integration between digital platforms means our team can save time with working on one platform as opposed to various platforms. The bot allows our patients to message us during out of office hours and receive information they require when a member of our team is not able to answer. It provides constant support and is also a great lead generator as we receive many email addresses and data capture from the bot that we may have missed previously. [SENSITIVE CONTENT] have been excellent to work with and we would highly recommend!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Integration with our existing business features was made easy through the excellent communication between our team and the team at Enquirybot. It took some time to develop to meet our objectives in order to get the most out of the bot but once set up it has been a great asset to add to our website! Since working with Enquirybot, we have been in communication with the team and are kept in the loop on exciting new features and new developments to the software. This helps us stay up to date with the latest changes in the digital landscape.

Cons:

When integrating Facebook and Instagram with the bot we struggled at first to be able to see messages that were archived in the chats which may have caused confusion with the team. The team were quick to respond to advise this issue was linked to other improvements and enhancements that the team were working on for the bot. This has now been resolved!

Vendor Response

Hi Laura, thank you so much for taking the time to write this review. We are so pleased that the team in the Medical Practice were happy with the product and have had fantastic communication with our team at EnquiryBot HQ

Replied October 2022

Emma P.

Verified reviewer

Medical Practice

51-200 employees

Used daily for less than 2 years

Review source

Reviewed September 2022

Highly Recommended

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Enquiry Bot has been a game-changer for our group of dental practices enabling us to manage our incoming enquiries at group level – we particularly like the customizable funnel pipeline, which allows us to track/develop our enquiries, as well as the “always on” web chat which helps convert our website visitors. Enquiry Bot are especially good at listening to feedback and continuously develop new features to help capture and nurture new leads (see their recent update to capture messages on socials). We love working with the Enquiry Bot team, they are helpful and responsive – definitely recommend.

Cons:

Reporting could be improved, and this is an area we plan to dig deeper into Q4

Vendor Response

Hi Emma, thank you so much for your review. I know that the EnquiryBot team have loved working with you and we are so happy that it has been a game-changer for your dental practice!

Replied October 2022

Aimee L.

Verified reviewer

Real Estate

11-50 employees

Used daily for less than 6 months

Reviewed September 2022

Great Service!

Thanks to [SENSITIVE CONTENT] and the team for their assistance with setting our our Bot on our website! They have been amazing to work with and offer great ideas and solutions, nothing is ever a problem for them. As a business, we have experienced great interaction from people looking at our website and talking to our Bot! Would definitely recommend EnquiryBot as another alternative to engage users with your website and products! :)

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is easy to use as a business and offers another alternative for users looking at our website to ask questions without having to call or email. It creates interaction and may keep them on our website a little longer than what they may have initially. We can filter enquiries easily and know what the user is after.

Cons:

No any issues we have had have been fixed.

Vendor Response

Hi Aimee, thank you so much for your review, it is great to hear that you are enjoying using EnquiryBot in the Real Estate sector and appreciate the time you have taken to write this review

Replied October 2022

Kitti T.

Verified reviewer

Medical Practice

11-50 employees

Used daily for less than 2 years

Reviewed September 2022

The best software

EnquiryBot is the best. Helps generate, capture and manage all leads.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software is easy to use. Help manage the day to day bases.

Cons:

There is nothing to not like, I think I need more training to understand the software.

Reasons for choosing EnquiryBot

Customer service

Vendor Response

Hi Kitti, thank you so much for your review. This kind of review really makes us happy as the product we created was a tech product for non-tech users which is simple and easy to use and manage. We are so pleased that you and your team at the medical practice are happy using EnquiryBot!

Replied October 2022

Sasha S.

Verified reviewer

Automotive

51-200 employees

Used daily for less than 2 years

Reviewed September 2022

Brilliant product!

Brilliant customer service

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Amazing customer service from our account manager and we have generated so many leads since implementing this product on our website, it couldn't be easier

Cons:

I personally do not feel like there are any features of Enquiry Bot that are negative

Vendor Response

Hi Sasha, thank you so much for your review we are so happy that Enquirybot is helping you manage your leads!

Replied October 2022

Joanna D.

Verified reviewer

Health, Wellness and Fitness

51-200 employees

Used daily for more than 2 years

Review source

Reviewed August 2022

5* service

Our overall experience with Enquiry Bot has been fantastic. We went from Live Chat which was manually answered to this which now saves time/ staff hours and the whole process is slick and easy to use. The Bot is customised to our practices needs and works really well. Would 100% recommend!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, structured well and customized to suit our company.

Cons:

Nothing springs to mind! All round a great addition to our company.

Vendor Response

Hi Joanna, thank you for your lovely review we are so happy that you are enjoying using EnquiryBot at the Health and Wellness Facility. We love the fact that you find EnquiryBot easy to use and that it is customizable. We thank you for moving from another chat service to us!

Replied October 2022

Christina N.

Verified reviewer

Financial Services

11-50 employees

Used daily for less than 2 years

Reviewed September 2022

Good reasons to use EnquiryBot

We are giving new clients a chance to contact us and leave their details out of office hours and at a time that suits them. If they can't get to the phone, they can message us. It's also useful that the bot captures some basic information about the clients so that we have some information about them before they call us.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

EnquiryBot has been very useful as it's easy to adapt and it's flexibility has been very useful for our business.

Cons:

I can't think of anything negative. Chat Bots, in general, can be annoying sometimes, but this one isn't.

Vendor Response

Hi Christina, thank you so much for your review we are so happy that you are pleased with EnquiryBot and appreciate the time you have taken to write this review!

Replied October 2022

Showing 1 - 10 of 11 Reviews

Load More Reviews