InputKit 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

InputKit

4.9

(37)

Pricing

Starting at CA$2,000.00 per year

About InputKit

InputKit is a SaaS solution that enhances companies' global customer and employee experiences while bolstering their online reputation. Through the utilization of InputKit, organizations have the ability to create an extraordinary impact that resonates with both their customers and employees.

At the core of business triumph lies the people who constitute it. Establishing effective methods for listening and collecting feedback is paramount for continuous evolution and innovation within an organization.

Today, delivering an exceptional customer experience is not just an option but a necessity for retaining and attracting new clientele. Equip yourself with the tools for success by integrating InputKit into operations. The technological solution is designed to help users realize customer experience aspirations while placing people at the forefront of strategic decisions.

InputKit Screenshots

InputKit Pricing and Plans

Starting price: CA$2,000.00 per year

Free Trial

Free Version

Startup

CA$2,000.00

flat rate, per year

No plan information available

Base

CA$3,000.00

flat rate, per year

No plan information available

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InputKit Features

Popular features found in Survey
Customizable Questions
Customizable Templates
Data Analysis Tools
Data Import/Export
Drag & Drop
Email Marketing
Feedback Management
Question Branching
Skip Logic
Support Audio/Images/Video
URL Customization
More features of InputKit
Access Controls/Permissions
Activity Dashboard
Activity Tracking
AI/Machine Learning
Alerts/Notifications
Analytics
Anonymous Feedback
API
Automated Responses
Benchmarking
Brand Management
Campaign Analytics
Campaign Management
Campaign Planning
CES Survey Structure
Chat/Messaging
Collaboration Tools
Commenting/Notes
Communication Management
Competitive Analysis
Complaint Monitoring
Conditional Logic
Content Creation
Content Management
CRM Integration
CSAT Survey Structure
Customer Activity Tracking
Customer Database
Customer Experience Management
Customer History
Customer Profiles
Customer Segmentation
Customer Surveys
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Dashboard
Data Visualization
Email Alerts
Email Management
Email Reminders
Employee Database
Employee Email Monitoring
Employee Management
Employee Onboarding
Employee Profiles
Engagement Tracking
Event Triggered Actions
Goal Management
Manager-to-Employee Recognition
Member Portal
Membership Management
Mobile Survey
Monitoring
Multi-Campaign
Multi-Channel Campaigns
Multi-Channel Communication
Multi-Channel Data Collection
Multi-Channel Distribution
Multi-Language
Multi-Location
Negative Feedback Management
NPS of Customers
NPS of Employees
NPS Survey Structure
Performance Management
Performance Metrics
Productivity Analysis
Pulse Surveys
Question Library
Question Piping
Randomization
Ratings/Reviews
Real-Time Analytics
Real Time Comparisons
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Reminders
Reporting/Analytics
Reporting & Statistics
Response Management
Response Quotas
Review Monitoring
Review Notification
Review Request
Search/Filter
Segmentation
Sentiment Analysis
Single Sign On
SMS Messaging
Social Media Integration
Social Media Monitoring
Social Sharing
SSL Security
Survey Builder
Survey/Poll Management
Surveys & Feedback
Tagging
Template Management
Text Analysis
Text Fields
Third-Party Integration
Third-Party Integrations
Trend Analysis
Visual Analytics
Website Integration
Widgets

InputKit Integrations

HubSpot CRM

Microsoft Outlook

Paymo

Pipedrive

ProgressionLIVE

Shopify

See all 37 integrations

InputKit User Reviews

Overall Rating

4.9

Ratings Breakdown

89%

11%

Secondary Ratings

Ease of Use

4.8

Value for money

4.8

Customer support

5.0

Functionality

4.9

Daniel V.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 6 months

Review source

Reviewed October 2018

Adding more value to my clients

I used to do everything by hand and sending a simple survey/review request out to my customers. I spent at least 2 hours each month for each client. We had to get the customer info on a printed doc, then input that into a spreadsheet, then onto an email the client … It took a lot of time and caused a lot of frustration. With Inputkit, I now do the job better and it takes less than 10 min per month. It has automation and integrations of all elements of my biz (survey, reviews, referral and cross-sell) and the ease of having all in one place. I can now spare extra time with family or have more time to go to cinema to chill :-) It now allows me to offer that service to new clients as well. I can use that as a foot in the door to offer other services. InputKit led me to add more value and offer a new service to my clients. For some clients it allows me to add more value and stop them from leaving, and it allows me to charge more. Because one of my client is killing it with inputkit, I got invited to speak to a mastermind group of aesthetics doctors to talk about how inputkit can help grow their business

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There are many, but here are a few: - easy and quick to set up accounts - detailed reports - the ability to add any reviews platform - the advanced duplicate sequence feature - everything is very customisable and easy to use - support is amazing, receptive and proactive - the dev team are on it with regular update and improvements - my clients love it as it brings them exciting ROI

Cons:

Most of the things that I did not like when I joined have been sorted already. But to mention one thing for now (as I was told it will be sorted) is the inability for customers to leave more than one online review per sequence.

Vendor Response

Whoa! Thank you Mr.Daniel for your praise! We are very happy to count you among our loyal customers.

Replied June 2022

Aya M.

Verified reviewer

Law Practice

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed August 2025

simple, efficace, utile au quotidien

Mon expérience avec InputKit est très positive. L’outil est facile à utiliser, bien pensé, vraiment utile au quotidien vu qu'il nous a permis d’augmenter nos avis Google et de mieux comprendre nos clients. On gagne du temps, on est plus réactifs, et nos clients se sentent écoutés.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

-Très simple à utiliser, même pour les nouveaux employés. -Permet de récolter plus d’avis clients rapidement. -On voit clairement les retours en temps réel, ce qui aide à s’améliorer -Bon accompagnement de l’équipe InputKit dès le départ -Gagne beaucoup de temps grâce à l’automatisation

Cons:

-Tarif à considérer pour les bureaux de petite taille -Certaines fonctionnalités pourraient être un peu plus personnalisables

Giovanni G.

Verified reviewer

Health, Wellness and Fitness

51-200 employees

Used monthly for less than 6 months

Review source

Reviewed January 2023

Feedback

It has been an easy process and positive experience.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

So far the survey capabilities - perhaps will be able to provide further feedback once we have used it for the whole cycle.

Cons:

Nothing at this time - perhaps will be able to provide further feedback once we have used it for the whole cycle.

Reasons for choosing InputKit

Direction from head office

Vendor Response

Hello Giovanni, Thank you very much for your feedback! Your comments are greatly appreciated. Have a great day and see you soon! �� Isabel L. Customer Success Manager at InputKit

Replied February 2023

Julie D.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for less than 2 years

Review source

Reviewed December 2024

Super plateforme pour connaître l'expérience client.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Avec la plateforme, nous pouvons connaître l'expérience du patient à chaque rdv.

Cons:

Je n'ai rien de négatif à dire, nos objectifs avec la plateforme sont rencontrés.

Manon D.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed January 2025

Excellent ajout à l'entreprise

Très bien. Facile d'utilisation. Beaucoup d'information disponible.

Ratings Breakdown

Ease of use

Functionality

Pros:

Permet d'avoir une relation anonyme ou non avec le client et de bien saisir leur satisfaction ou insatisfaction. Feedback intéressant à lire et bon outil motivateur pour les employés.

Cons:

Je n'ai pas eu d'inconvénient avec le produit.

Johanne L.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 6 months

Review source

Reviewed December 2024

Professionnaliste

J'adore la facilité et la simplicité de ce logiciel.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Logiciel simple à comprendre, la rapidité du service quand on a besoin d'aide

Cons:

Pour le moment je n'ai pas trouvé d'inconvénients pour nous.

Nicolas R.

Verified reviewer

Marketing and Advertising

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed October 2018

Great software for client satisfaction

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We gather online reviews of our business from happy costumers only we also can keep track of unhappy customers and do everything we can do to keep them The developers are really listening to our concerns and always improving the tool

Cons:

It was kind of tricky to sync with our complex CRM but the support helped us a lot to set it up and now everything's fine!

Vendor Response

Whoa! Thank you Mr.Nicolas for your praise! We are very happy to count you among our loyal customers.

Replied June 2022

Rommel C. C.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 6 months

Review source

Reviewed August 2018

Highly recommend InputKit!!

InputKit is an impressive piece of software that allows all types of businesses to get valuable, actionable feedback from their customers and increase their positive reviews online. This is a must for everybody conducting business on the web and trying to grow their community. Highly recommend InputKit!!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

InputKit solves the problem of getting feedback from customers and addressing any issues to improve customer service.

Cons:

There some minor user experience that can be improved on but overall, the software is much improved from my initial run and works as advertised.

Vendor Response

Thank for Rommel for your review, much appreciated! We're glad you like InputKit :)

Replied October 2018

Verified

Reviewer

Government Administration

501-1000 employees

Used weekly for less than 2 years

Review source

Reviewed April 2018

A SaaS product that is constantly improved. Cover all interesting features to automate feedbacks.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

After set up, it is great to see everything about clients answers. You can also choose to build a sequence that will stop if the software detects that a client is not satisfied.

Cons:

You must be prepared to set some things up at first, you need to build your forms, your sequences. After that, you can truly automate feedbacks.

Vendor Response

Thank you for you review!

Replied April 2018

Marc Antoine D.

Internet

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed April 2018

Easy to use, gives real results and great customer support

Honest feedback from our customers !

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's really easy to use and it helps us to get honest feedback from our customers. It's also great because it automatically asks our customers to leave reviews on Google and Facebook. It also offers them our other services so it automatically generates more business from our customers!

Cons:

It takes a little bit of time to get started. But overall, I love this software. It really helps our business.

Vendor Response

Thank for Marc for your review! Much appreciated!

Replied October 2018

Showing 1 - 10 of 37 Reviews

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