Khoros Marketing 2026: Benefits, Features & Pricing

Wondering if Khoros Marketing is right for your organization?

Our Social Media Marketing Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Khoros Marketing

4.3

(20)

Pricing

Pricing available upon request

About Khoros Marketing

Khoros Marketing is a social media marketing platform that helps businesses organize and measure the performance of sales campaigns using actionable analytics. Key features include scheduling, collaboration, risk management, calendar, content labeling, alerts/notifications and access control.

Khoros Marketing allows enterprises to curate content with predefined rules/filters and streamline workflows with features such as auto-routing and approval management. Managers can analyze marketing metrics and measure the social impact of campaigns using a web analytics dashboard and link tagging capabilities. Additionally, it lets users connect user-generated content (UGC) with existing digital properties, improving overall conversion rates and enhancing customer's experience with the brand.

Khoros Marketing facilitates integration with various third-party applications such as Bitly, Google Analytics, Linkfluence, IBM and more. Pricing is available on request and support is extended via email, phone and other online measures.

Khoros Marketing Screenshots

Khoros Marketing Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Khoros Marketing Features

Popular features found in Social Media Marketing
Activity Dashboard
Automated Publishing
Campaign Management
Customer Segmentation
Customizable Templates
Engagement Tracking
Keyword Filtering
Multi-Account Management
Social Media Integration
Social Media Monitoring
Social Promotion
More features of Khoros Marketing
Alerts/Notifications
API
Benchmarking
Campaign Analytics
Campaign Planning
Campaign Scheduling
Campaign Segmentation
Competitive Analysis
Contact Management
Content Library
Content Management
Conversion Tracking
CRM
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Dashboard
Data Import/Export
Data Visualization
Drag & Drop
Filtering
Multi-Campaign
Multi-Channel Management
Multi-Channel Marketing
Performance Metrics
Post Scheduling
Real-Time Analytics
Real-Time Data
Reporting/Analytics
Sentiment Analysis
Social Advertising
Social Listening
Tagging
Template Management
Third-Party Integrations
Trend Analysis
Visual Analytics
Web Forms

Khoros Marketing Integrations

Quid

Symantec Endpoint Security

Brandwatch

Domo

Google Analytics 360

Tableau

See all 8 integrations

Khoros Marketing User Reviews

Overall Rating

4.3

Ratings Breakdown

40%

50%

Secondary Ratings

Ease of Use

4.0

Value for money

3.7

Customer support

3.8

Functionality

3.8

Dana D.

Verified reviewer

Marketing and Advertising

11-50 employees

Used daily for less than 2 years

Review source

Reviewed November 2019

Good social media tool

It is a tool used by our clients that we manage daily. It helps us organize content and receive approvals for publishing. It also tracks our campaign content.

Ratings Breakdown

Ease of use

Functionality

Pros:

For content scheduling purposes, it is great. You can sync multiple accounts and publish content simultaneously if desired. You can also organize content with labels although there are some limitations.

Cons:

The analytics side of the product is not as strong as content and listening. There are other products that do a better job with features and dashboards.

Reasons for switching to Khoros Marketing

Client agreement

Helena M.

Verified reviewer

Marketing and Advertising

10000+ employees

Used daily for more than 2 years

Review source

Reviewed April 2022

Khoros is great for enterprise clients, but has some short comings.

Overall, Khoros is an okay tool. If you have large volumes of content and multiple accounts to manage, this tool can handle it. The customer service team is very. pleasant to work with. Just note that the monitoring streams are a bit challenging to filter. We also felt that the we did not use a majority of the features available as they did not fit our needs. Therefore it was difficult to justify the spend ($$$$).

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Monitoring & engagement. We have a high volume of comments that come in daily and needed a tool that can pull everything in successfully. It made it easier for the team to monitor and engage with the community. Customer Service - The team is very responsive. They will attempt to help as much as they can.

Cons:

Overwhelming - It can be overwhelming at times. There's isn't an easy way to understand where you left off when monitoring streams. Features - Some of the features did not fit our needs. Specifically, the analytics and content library. We found others tools are more accurate for our listening and reporting needs. The content library did not categorized, organized or filter our content the way we needed. Expensive - Very expensive compared to their competitors. Hard to justify costs when we aren't using a lot of the features available.

Reasons for switching to Khoros Marketing

We found a tool that better fit our needs and to lower costs.

Abby Q.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 12 months

Review source

Reviewed October 2018

Ugh!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Spredfast is very similar to Hootsuite in terms of a scheduler. But it also does social listening which is important for my industry.

Cons:

Schedule is slow and it's a little complicated. Customer service is very responsive, but sometimes it feels like they're answering you just for the sake of answering. Overall, not a fan. And there's a lot of ways your analytics can be skewed. Annoying to say the very least.

Verified

Reviewer

Computer Hardware

10000+ employees

Used daily for more than 2 years

Review source

Reviewed November 2019

Khoros Is great for Social Media Communications

My experience with Khoros Marketing has been amazing. The communication and effectiveness is exactly what any business needs.

Ratings Breakdown

Ease of use

Functionality

Pros:

Khoros has been a great for communicating with our customers via Social Media. It is very easy to manager multiple social media platforms and accounts from Khoros without having to directly log in into each platform. They system is very reliable and accurate.

Cons:

I can't think of any downside to this software as my experience has been great and I am not aware of any competitors.

Nikki M.

Verified reviewer

Public Relations and Communications

201-500 employees

Used daily for more than 2 years

Review source

Reviewed May 2022

Nikki's Review

Ratings Breakdown

Ease of use

Functionality

Pros:

I like that it is intuitive, and easy to understand for new team members.

Cons:

Theres are glitches often when communicating with Opal

catherine c.

Verified reviewer

Used weekly for less than 2 years

Review source

Reviewed March 2018

one of the best tools for social media!

a tool that has helped me a lot in the programming of my social networks among others, excellent tool

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

You can respond and follow your followers in real time, through a very simple and very easy to use interface. The best thing about this tool is the possibility not only to see who shares your content, but also where your message arrives by means of very complete statistics.

Cons:

It is a bit difficult to program multiple resending since the window is very small, but that would be my complaint, for everything else .. this tool is very good, I am very satisfied

Samantha S.

Verified reviewer

Online Media

201-500 employees

Used weekly for less than 2 years

Review source

Reviewed October 2017

Great growing software

Spredfast makes publishing, sorting, and tracking your social media activity so much easier than it would be otherwise. And because it's growing so quickly, we've seen major improvements and feature adds just in the last couple years.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I've only been using Spredfast for about 2 years, but the program has grown and changed in so many positive ways in that amount of time. It's easy to use, with options to add on various features based on your needs, meaning this could be the most basic or the most robust social media automation tool out there. Support is also quick to respond and the library of help articles is extensive.

Cons:

Like many competitor programs, Spredfast is expensive. It's not the tool for everyone, but is amazing for growing medium-large companies who need to streamline their social media process.

Verified

Reviewer

Transportation/ Trucking/ Railroad

1001-5000 employees

Used weekly for more than 2 years

Review source

Reviewed December 2018

Spredfast is the top Social Suite