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Mailtrap

Overview
Reviews

Mailtrap 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Mailtrap
Mailtrap
4.8
(34)

Pricing

Starting at $15.00 per month

About Mailtrap

Mailtrap is an email delivery platform for developer and product teams. It provides a flexible RESTful API and SMTP service, focusing on high inboxing rates, fast delivery, and 24/7 technical support from deliverability experts.
The platform ensures stability with 99.99% uptime, dedicated IPs, automated warm-up, and advanced sender reputation with multi-tenant accounts. Developers can integrate quickly using SDKs or code snippets for major programming languages and visibly track performance through real-time dashboards and 30-day email logs.

Trusted by over 150,000 monthly active users, including Yelp, PayPal, Atlassian, and Adobe.

Mailtrap Screenshots

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Mailtrap Pricing and Plans

Starting price: $15.00 per month
Free Trial
Free Version

Email API/SMTP: Basic

$15.00

usage based, per month

Plan includes:

  • Unlimited emails/day
  • 3 users
  • 5 sending domains
  • 10,000+ emails/month
  • up to 50,000 contacts
  • 5 days of email logs
  • Drag & drop and HTML templates
  • Scheduling
  • Deliverability analytics
  • SPF, DKIM, DMARC
Read More

Email API/SMTP: Business

$85.00

usage based, per month

Plan includes:

  • Everything from Basic plan, plus:
  • 3,000 sending domains
  • 1,000 users
  • 100,000+ emails/mo
  • up to 750,000 contacts
  • 15 days of email logs
  • Dedicated IP
  • Auto warm-up
  • SaaS safeguard
  • User management
Read More

Email API/SMTP: Enterprise

$750.00

usage based, per month

Plan includes:

  • Everything from Business plan, plus:
  • 1.5M+ emails/month
  • up to 5M contacts
  • 30 days of email logs
  • Activity logs
  • Content-free logging

Email Sandbox: Basic

Pricing available upon request

Plan includes:

  • 500 emails/mo
  • 1 sandbox
  • 3 users
  • 50 emails per sandbox
  • 100 forwarded emails/mo
  • 10 manual forwarding recipients
  • Sandbox email address
  • Tech info and Bcc
  • API access
  • User management
Read More

Email Sandbox: Team

Pricing available upon request

Plan includes:

  • Everything from the Basic plan, plus:
  • 5K emails/mo
  • 5 sandboxes
  • 200 emails per sandbox
  • 500 forwarded emails/mo
  • 25 manual forwarding recipients
  • 5 users
  • 24/7 customer support
  • Priority support

Email Sandbox: Business

Pricing available upon request

Plan includes:

  • Everything from Team plan, plus:
  • 50K emails/mo
  • 50 sandboxes
  • 600 emails per sandbox
  • 2K forwarded emails/mo
  • 100 manual forwarding recipients
  • 50 users
  • Chat support
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Mailtrap Features

  • Popular features found in Email Management
    Alerts/Notifications
    Archiving & Retention
    Autoresponders
    Canned Responses
    Contact Management
    Data Recovery
    Email Marketing
    Email Monitoring
    Search/Filter
    Shared Inboxes
    Signature Management
    Spam Blocker
  • More features of Mailtrap
    Access Controls/Permissions
    Activity Dashboard
    Activity Tracking
    Anti Spam
    API
    Audience Targeting
    Bounce Rate Analysis
    Bulk Email Verification
    Bulk Send
    Campaign Analytics
    Campaign Management
    Campaign Scheduling
    Click Tracking
    Contact Database
    Customer Segmentation
    Customizable Branding
    Customizable Fields
    Customizable Templates
    Data Import/Export
    Delivery Tracking
    Domain Check
    Drag & Drop
    Email Alerts
    Email Management
    Email Templates
    Email Tracking
    Fraud Detection
    Inbox Management
    List Management
    Mailing List Management
    Message Personalization
    Monitoring
    Multiple User Accounts
    Real-Time Analytics
    Real-Time Data
    Real-Time Monitoring
    Real-Time Notifications
    Real-Time Reporting
    Recipient Validation
    Reporting/Analytics
    Reporting & Statistics
    Response Management
    Scheduling
    Simple Mail Transfer Protocol (SMTP)
    Single Email Verification
    Spam Analysis
    Spam Detection
    Support Ticket Management
    Tagging
    Template Management
    Third-Party Integrations
    Whitelisting/Blacklisting
    WYSIWYG Editor

Mailtrap Integrations

Zapier
Zapier
Heroku
Heroku
Make
Make
Claude
Claude
n8n.io
n8n.io

Mailtrap User Reviews

Overall Rating

4.8

Ratings Breakdown

5

91%

4

6%

3

0%

2

0%

1

3%

Secondary Ratings

Ease of Use

4.9

Value for money

4.7

Customer support

4.9

Functionality

4.6

Rica's profile

Rica L.

Verified reviewer

Dairy

2-10 employees

Used daily for free trial

Review source

Reviewed June 2023

Rica

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
I like the domain system the most as this can protect the company's brand and intangible assets. Also, save the time.
Cons:
I love the report for the Mailtrap as you will know the data of the email. It can help us to analyst the information for the company to make the decision or strategy in business

Read More

Abdullah's profile

Abdullah A.

Verified reviewer

Computer Software

201-500 employees

Used monthly for less than 2 years

Review source

Reviewed August 2023

Great Tool for the Email Needs

5

Mailtrap has literally transformed the way we handle emails. Its user-friendly interface, combined with detailed feedback, helps us refine the approach and ensure that we send out the best emails possible. The insights we receive from the analytics dashboard help us to feel more in control of the email infrastructure.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
We've been relying on Mailtrap for some time, primarily to test my emails, and we must say it's consistently been reliable. What caught our interest recently was their email-sending solution. Instead of jumping between platforms, having everything bundled into one space has made our workflow much smoother.
Cons:
The speed at which emails were being sent out was a bit slower than we initially expected. We later realized that it was due to the need to verify the domains.

Read More

KS

Kenneth S.

Verified reviewer

Consumer Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed July 2024

Stay Away

1

IT LOOKED GREAT WHEN I FIRST SIGNED UP AND THEN i FOUND OUT THE COMPANY SUCKS

Ratings Breakdown

3
Ease of use
1
Value for money
1
Customer support
1
Functionality
icon
Pros:
It seemed like a great program until I started to use it
Cons:
There statistics were completly wrong. I sent out over 5K emaiils and it said I had no bounces. I had numerrous questions with the company and sent them 7 emails asking for help and to address my concerns. I didn't get not even one answer. They NEVER answered my emails. Extremely bad customer service or I should say NO customer service and there stats were all wrong

Read More

Jeandre's profile

Jeandre N.

Verified reviewer

Computer Software

11-50 employees

Used daily for less than 12 months

Review source

Reviewed May 2023

Easy History Checking

5

We really like Mailtrap’s feature to store and analyze email logs since it's been super handy to look back at what we did in past email campaigns and improve them.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
The opportunity to check old emails helps us see patterns. Once we analyze them, we can tweak our campaigns. It's really improved our sending efforts.
Cons:
Nothing to mention so far - everythings beensmooth.

Read More

Kevin's profile

Kevin B.

Verified reviewer

Financial Services

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed April 2022

Does what you'd expect

4

Mailtrap has been very useful, both in its free and paid versions. It doesn't have any amazing bells/whistles, but it is nice to be able to catch and view emails.

Ratings Breakdown

4
Ease of use
4
Value for money
3
Functionality
icon
Pros:
Mailtrap does exactly what it was set up to do - catch your outgoing mail in non-production environments. It is easy to use and gives good setup instructions for many different project types
Cons:
I'm nitpicking, but forcing a certain level of payment to allow access to the email address directly felt like a pretty strange move. It was useful when transitioning to an Email API that wouldn't have been caught on non-production environments without it, so we went ahead and paid the little bit extra to get it.

Read More

Muhammad Luthfi's profile

Muhammad Luthfi A.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used daily for less than 6 months

Review source

Reviewed June 2023

Honest Review About Mailtrap

5

Overall good

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
Easy to use interface and to setup, just need a few minutes and we're ready to go
Cons:
The search of feature of email logs, when i try to search some word still not found what i looking for

Reasons for choosing Mailtrap

I already using the mail sandbox

Reasons for switching to Mailtrap

Confusing User Interface

Read More

Xynia's profile

Xynia C.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 6 months

Review source

Reviewed May 2023

Great Sending Solution

5

In recent months, I used mailtrap’s email API for my project, and it feel like it has become a perfect asset to dev tools. It’s performance and reliability have exceeded my expectations, and i am more than satisfied with it’s overall functionality.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
One of the most important benefits is the rapid delivery time, which significantly reduces the stress associated with potential delays or message failures.
Cons:
It took me a moment to get the hang of their frequently updated API documentation. But I can appreciate the effort to keep it up-to-date for the users, so it’s a minor inconvenience.

Read More

Paulo's profile

Paulo V.

Verified reviewer

Financial Services

501-1000 employees

Used monthly for less than 12 months

Review source

Reviewed July 2023

My Two Cents on Mailtrap

5

Since we started using Mailtrap, it has made our email tasks simpler and more organized – thanks to its clear design and easy setup.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Easy to use and get started quickly. Mailtrap has saved us time and made handling emails smoother. It's been a good addition to our tools.
Cons:
The search function in the email logs could be better. Sometimes, finding specific wordscan be a bit tricky.

Reasons for switching to Mailtrap

Confusing User Interface

Read More

Ogbonnaya's profile

Ogbonnaya E.

Verified reviewer

Computer Software

Self-Employed

Used monthly for less than 6 months

Review source

Reviewed June 2023

Mailtrap can give a sense of control over the email infrastructure

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
One of the top advantages of this service is the ability to access email content Post-Dispatch. Not just the simple text but also the intricate details like HTML and RAW data. This feature provides a clear understanding of the emails, which gives me a sense of control and awareness, knowing exactly what has been sent out. Furthermore, the support team is highly responsive, and it makes the whole process even smoother.
Cons:
Currently, I do not have any drawbacks to mention. The service fulfills my needs completely and performs according to my expectations.

Read More

Dimitri's profile

Dimitri L.

Verified reviewer

Internet

2-10 employees

Used monthly for less than 12 months

Review source

Reviewed June 2023

Good, including for test purposes

5

Ratings Breakdown

5
Ease of use
4
Value for money
5
Customer support
5
Functionality
icon
Pros:
Test emails is hard to provide by default. Mailtrap helps to track verification and other user emails without hassle.
Cons:
The pricing is a bit high for the purpose.

Read More

Showing 1 - 10 of 34 Reviews

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