AccuMed 2026: Benefits, Features & Pricing

Wondering if AccuMed is right for your practice?

Our Electronic Medical Records Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

AccuMed

4.3

(15)

Pricing

Pricing available upon request

About AccuMed

AccuMed is designed for Behavioral Health and Substance Use facilities that offer Dual Diagnosis, Co-Occurring treatments.

Our four key offerings include:

AccuMed EHR - Our robust and easy to use EHR which includes configurable and flexible Session Notes, Treatment Plans, Forms, Report, Workflows, and Rules.

AccuMed OTP - Our optional OTP Dispensing solution for Orders, Inventory Control, OTP and MAT Dispensing, Exceptions Reporting, DEA Reporting, Pump management, etc. Offered as a stand-alone solution or a single database integration with our EHR.

AccuMed Small Office (SO) - Designed for single practice and offices up to 10 users, AccuMed SO provides the essential features needed to manage schedules, progress notes, billing, and reporting.

AccuMed RCM - Our RCM Billing Outsourcing service that can be stand-alone or combined with any of our solutions offers full outsourcing for claim scrubbing, claim submission, denials management, and reporting. You'll reduce the burden on your billing stall, while reducing denials and billing for the maximum that you are entitled to.

AccuMed Screenshots

AccuMed Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

AccuMed EHR

Pricing available upon request

No plan information available

AccuMed OTP

Pricing available upon request

No plan information available

AccuMed Small Office (SO)

Pricing available upon request

No plan information available

AccuMed RCM

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

AccuMed Features

Popular features found in Electronic Medical Records
Claims Management
Clinical Notes
Clinic Interoperability
Communication Management
Compliance Tracking
Decision Support
E-Prescribing
Medical Billing
Patient Portal
Patient Scheduling
More features of AccuMed
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
API
Appointment Management
Appointment Scheduling
Audit Trail
Automated Scheduling
Batch Processing
Billing & Invoicing
Calendar Management
Care Plan Management
Case Notes
Charting
Claims Scrubbing
Claims Tracking
Code & Charge Entry
Coding Assistance
Compliance Management
Confirmations/Reminders
Credit Card Processing
Customer Database
Customer History
Customizable Dashboard
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard
Dashboard Creation
Data Import/Export
Data Verification
Denial Management
Documentation Management
Document Management
Document Storage
Dunning Management
EHR/EMR Integration
Electronic Payments
Electronic Signature
Employee Management
EMR/EHR
File Sharing
Financial Analysis
Financial Management
Forecasting
For Group Therapy
For Healthcare
For Mental/Behavioral Health
Forms Management
For Psychiatrists
For Substance Abuse Therapy
Handwriting Recognition
HIPAA Compliant
Historical Reporting
ICD-10 Compliance
Initial Assessments
In-Patient Management
Insurance Eligibility Verification
Insurance Management
Inventory Control
Inventory Management
Invoice History
Invoice Management
Meaningful Use Certified
Medication Alerts/Warnings
Medication Management
Monitoring
Multi-Location
Multi-Physician
ONC-ATCB Certified
Online Intake Forms
Patient Communications
Patient Engagement
Patient Intake
Patient Records Management
Payment Collection
Payment Processing
Physician Scheduling
Practice Management
Pre-Registration
Prescription Management
Real-Time Data
Real-Time Reporting
Records Management
Recurring/Subscription Billing
Referral Tracking
Registration Management
Reimbursement Management
Reminders
Remittance Advice
Reporting/Analytics
Reporting & Statistics
Revenue Management
Revenue Recognition
Role-Based Permissions
Scheduling
Search/Filter
Secure Data Storage
Self Service Portal
Task Management
Task Scheduling
Telemedicine
Template Management
Therapy Notes
Third-Party Integration
Third-Party Integrations
Transaction History
Treatment Planning
User Management
Workflow Management

AccuMed User Reviews

Overall Rating

4.3

Ratings Breakdown

47%

40%

13%

Secondary Ratings

Ease of Use

4.4

Value for money

4.6

Customer support

3.9

Functionality

4.2

Dr Sangita L.

Verified reviewer

Medical Practice

501-1000 employees

Used weekly for free trial

Review source

Reviewed April 2021

AccuMed very helpful to every one

Accumed Support the patient dashboard is easy to use everything is in one place they can improve in payment reports.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It was very easy to use and with a large amount of patient information coming in it was easy to manage because of the software.

Cons:

Not a big issue but kindly update to support for Mac.

Joann P.

Verified reviewer

Mental Health Care

2-10 employees

Used daily for less than 2 years

Review source

Reviewed April 2023

AccuMed is the best!

It has been an excellent experience. As a new practice, I was having issues with a previous EMR. An AccuMed team came in on a holiday weekend to set up my EMR, manage the usernames and passwords. I was up and running immediately. They were available to help make the transition a smooth one.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

AccuMed is a wonderful EMR system. It is easy to learn, easy to use. The team at AccuMed are extremely responsive, very helpful and answer your concerns immediately. I have used many systems but AccuMed is the best one. I highly recommend.

Cons:

There are no features that I did not like.

Reasons for switching to AccuMed

Valant did not have the customer support, was not user friendly and was very difficult to manage.

Lorraine G.

Verified reviewer

Executive Office

201-500 employees

Used daily for more than 2 years

Review source

Reviewed May 2021

Forestdale Inc. review

Revenue cycle management, thus far, has been great. [SENSITIVE CONTENT HIDDEN] is responsive, on top of the work, and proactive in configuring solutions. The software development for our needs can tend to be slow. There are meetings where we come to an agreement for a deadline and find that it's missed and we need to continue to remind/prompt and then revisit the following month. In our 2+ year tenure, there have been ebbs and flows. Our current developer is better than our first. [SENSITIVE CONTENT HIDDEN] is helpful in ensuring developer follow up.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

We like the ability to customize and create a product that fits our program.

Cons:

The product, itself, has worked generally well. We've needed to learn the various features to support more streamlined use. However, it's had good functionality and we haven't experienced major issues.

Reasons for choosing AccuMed

We wanted to customize the product.

Jeff S.

Verified reviewer

Hospital & Health Care

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed May 2021

Family Service League, Inc. Review

Very positive.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User friendly, intuitive and we have successfully created innovative workflows, connections (interoperability). [SENSITIVE CONTENT HIDDEN] is particularly expert and has been our partner for some time.

Cons:

Less about the software than the structure/responsiveness of support/development team. Sometimes SLAs come and go. Although we have created dashboards, would love for this (business analytics/reporting) to become part of core business.

Reasons for choosing AccuMed

We had historically been using Accumedic for PM, and when we were ready to make switch from Avatar, Accumedic had impressively developed their enterprise application.

Reasons for switching to AccuMed

Couldn't get to a fully integrated (PM and EMR) place-never ended up billing out of Avatar.

Marcy D.

Verified reviewer

Mental Health Care

201-500 employees

Used daily for less than 12 months

Review source

Reviewed January 2024

A Positive User Experience in Advanced Healthcare Management

Overall, despite its learning curve, the benefits of Accumedic's excellent customer service and user-friendly interface make it a highly valuable EHR system, greatly appreciated in the healthcare management sector.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Accumedic's customer service is exceptional, providing responsive and helpful support, which greatly enhances the overall user experience. The system's usability is top-notch, offering an intuitive and efficient interface that simplifies healthcare management tasks.

Cons:

One notable drawback of Accumedic is its steep learning curve, which may initially challenge new users, requiring significant time and effort to master its comprehensive features and capabilities.

cindy a.

Verified reviewer

Mental Health Care

51-200 employees

Used daily for more than 2 years

Review source

Reviewed April 2024

My experience with using and working with AccuMed

I have worked with Accumed in more than one capacity for over 10 years - I have recently referred them to a newly licensed mental health agency - who has smoothly integrated their EHR platform with minimal issues.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Accumed EHR and Billing system is extremely user friendly - easy to navigate and learn.

Cons:

As with any system there are sometimes "glitches" that can be disruptive to workflow - however, they are a responsive customer service team that is ready and willing to assist.

Angela R.

Verified reviewer

Health, Wellness and Fitness

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2023

EHR for Behavioral Health

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

From start to finish, Accumed has been user-friendly and has offered top-notch customer service.

Cons:

Integrations with other platforms can take some time and effort

Pamela O.

Verified reviewer

Individual & Family Services

201-500 employees

Used daily for more than 2 years

Review source

Reviewed May 2021

Review

Generally, we have had a positive experience with Accumedic. Recently support requests have been a little slower to resolve but not a consistent problem. Start-up was great - a lot of support, techinical assistance and training.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use Linkage between appointment/treatment plan/progress note Tailoring of forms Ability to set up work flows/processes Linkage between clinical activity and billing

Cons:

Reports can be difficult to obtain Not always advised ahead of time of program updates

Reasons for choosing AccuMed

Ease of use; applicability to a clinic setting; met what we were looking for in the areas of treatment plan and service notes and billing

Reasons for switching to AccuMed

Needed a comprehensive electronic health record, preferably linked to billing claims

Kelly B.

Verified reviewer

Mental Health Care

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2020

Comprehensive EHR

This was a streamlined EHR service that is HIPAA compliant and meets the mandate for clinics to transition to all electronic systems.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

This EHR is fairly intuitive for use and I found the customizable dashboard convenient and easily organized. There is built-in functionality for individual and group services, which is helpful and not available in all EHRs.

Cons:

I did not like that the administrative component was a separate application than the clinical practice component. There were also some glitches that occurred with a variety of functions fairly regularly but this was always addressed by customer service.

Jm P.

Verified reviewer

Mental Health Care

201-500 employees

Used daily for less than 12 months

Review source

Reviewed August 2022

Poor customer service

I have to call AccuMedic A LOT... A LOT. Every person who answers is exceptionally NOT friendly. They are very short with me, interrupt me when I am speaking, and are impatient if I cannot quickly find the information they are requesting. I literally hate calling them because it's so uncomfortable. They need to hire friendlier people.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Not much. Not at all user friendly. Quick response time to issues.

Cons:

It is always, ALWAYS crashing, glitching, etc. I have to call at least 5x per month. Customer service makes me dread calling them for anything.

Showing 1 - 10 of 15 Reviews

See All Reviews