AdvancedMD for Physical Therapy 2026: Benefits, Features & Pricing

As an accountant for an Institute that provides therapeutic services for the public, AdvanceMD serves as our subledger. The software provides a versatile platform that helps implement customizable features that cater to our specfic needs to ensure that all records are accounted and transparent. We are a satisfied user of this software.

The interface of the website portal offers a user-friendly experience; however, it does require time and effort to utilize all it's functions properly and with of ease, but that's a given. In other words, you only get what you put into it.

I am a manager and therefore have full access. There are many features I rave about. The work flow ease from front desk personnel to billers to providers is amazingly user friendly. I do like that there are access limits to set for each job title within the company. The accountability of each service date is complete financially as well as historically. The scheduling module can be as complete as you design it. The fact that we are able to customize certain areas is absolutely wonderful. The EHR portion is very complete. I like that AMD allows additional information to be added at anytime to a patients record not effecting the scheduling. I also like that we are able to access this program on our Ipads for quick usage. I am glad we are able to export reports to excel to manipulate information as necessary. I rave about your program all the time! I have worked with three other programs and am the primary person that hand picked your company's program for Therapediatrics.

There are always quirks in any system. REPORT ACCESS* and referral/authorization areas could use improvement. I do find that important reports for business purposes such as for finance, current active clients, marketing, HIPAA, rx renewals, referral counts, etc are not accessible unless your purchase an additional module with AMD. There is not a report that pulls all current active patients. There is a report that pulls discharged or deceased, and there should be a report that pull all active only. The referral area does not count referrals/authorizations the way the insurance companies count them, which is critical for our industry. Every single client comes to us by a script and could be accompanied by a referral or authorization. I would like to see this area reviewed to its usefulness for our industry.

Importing information for medical history was easy as patient did that at home and automatically went into our evaluation.

Not universal for all PT conditions and was not able to be medicare compliant due to inability to fax documents.

Electronic charge entry and claim edits make billing out claims a breeze. I like that I can do a quick overview of all claims and approve them and if it does not meat coding guidelines it will let me know so I can take a closer look.

cannot group AR module my individual commercial insurance. I can group it by financial class if I just want to look at Medicare or Workers Comp claims but I would like to be able to just look at Beacon Health, or just Tricare.

It is very user friendly. Templates are created by the customer and designed specifically for the usage they serve. All of the information is in one area which makes obtaining old physician or therapy notes easy.

With technology, there comes the risk of system errors. My team experiences system errors probably at least once a week. The errors or slow downs may occur once or it may occur over the course of a few hours.

The reason we choose this software for our practice to have an opportunity to combine all of our needs in one system to be able to run smooth day to day functions. From scheduling patients, sending automatic appointment reminders , medical records, great billing possibilities EDI/EFT, credit card charges, and variety of reports. All functions within one system.

If something does not work properly, some times, it takes for ever for support to figure out the problem and how to fix it.

I like the ease of being able to schedule, send claims, get answers. I am impressed with almost all of the representatives I talk to. Your software is expensive but the savings and efficiency has been worth it.

Right now there seems to be some response time issues. I have noticed it since adding the new scheduler format and am hoping it is just issues that will soon be fixed. The wait time can be extremely long and using the actual wait list often locks up the system completely.

What I like most about this software is the ease of scheduling patients and the ability to seek support and ask questions at any time throughout the day. Also, most questions are easily answered by the help contents section on the website.

Maybe there are too many features and functions within the software making it take quite awhile to learn them all. I also think a 24-hour help desk would be helpful for questions not available in the online help section.

The insurance billing is fairly seamless once you learn it. The EHR has worked in a way we were hoping for. The calendar can handle expansion/growth as we are forecasting. You can easily use this for multiple locations and multiple providers.

It can take a long time to train new staff the features and functionality of the program. They charge per provider on different features, which can be a little frustrating.

Staff support availability and skill is really outstanding. They have consistently been able to train me and repair my mistakes. It is very easy to review problems and income.

It is a bit too complex for my needs as a psychotherapy sole practice. It would be great if I could get a version that is more tailored to my simple needs.