Collectly 2026: Benefits, Features & Pricing
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- Overview
- Pricing and Plans
- Features
- Integrations
- User Reviews
Overview
Pricing
Pricing available upon request
About Collectly
Collectly is a comprehensive and innovative patient engagement platform designed to streamline the medical billing process for healthcare organizations. It's particularly beneficial for practices, medical groups, billing and RCM companies, health systems, hospitals, insurance companies, and EHR/PM software companies. Collectly stands out for its ability to significantly improve patient collection rates, enhance the patient billing experience, and maintain compatibility with existing EHR/PM practices.
Key functionalities of Collectly include facilitating digital check-ins, enabling online bill payments, accelerating patient cash flow, and automating the entire post-service patient accounts receivable process. It offers a digital check-in experience, in-person payment options, and post-service billing, all of which are fully automated and cater to every demographic, thus streamlining in-house billing operations. The platform is particularly noted for its efficiency in collecting payments, with patients typically settling their bills within a week or two, compared to the industry average of 60 to 90 days.
Collectly's integration with various EHR/PM platforms is a significant advanta...
ge, as it allows for quick embedding into patient portals without the need for software or credit card processor changes at the front desk. This integration is highly praised for its user-friendliness and automation, as noted in user reviews. The platform has been acknowledged for its effectiveness in reducing patient frustration through its chat function, enabling easy resolution of billing queries, and allowing patients to customize payment plans. Collectly also addresses common challenges faced by billing companies, such as the inefficiency of manual patient A/R follow-up and the difficulty in managing numerous calls from patients with billing queries. Its approach significantly improves the member experience for health insurance companies by simplifying and streamlining the billing process. The platform is cloud-hosted and web-based, making it easily accessible and user-friendly. While Collectly does not offer a free version, its pricing is quote-based, ensuring that clients receive a tailored solution that fits their specific needs. In short, Collectly is a versatile and efficient solution for various healthcare organizations looking to enhance their patient financial experiences and improve billing operations. Its integration capabilities, automation features, and focus on user experience make it a valuable tool in the healthcare industry.Collectly Screenshots

Collectly Pricing and Plans
Custom
Pricing available upon request
No plan information available

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Collectly Features
- Popular features found in Medical BillingBilling & InvoicingClaims ManagementCode & Charge EntryCompliance TrackingDunning ManagementInsurance Eligibility VerificationPractice ManagementQuotes/EstimatesRemittance Advice
- More features of CollectlyAccounts ReceivableActivity DashboardAlerts/NotificationsAPIBill PaymentConfirmations/RemindersCredit Card ProcessingCustomer DatabaseCustomizable DashboardCustomizable FormsCustomizable ReportsData Import/ExportEDIEHR-AgnosticEHR/EMR IntegrationElectronic PaymentsFinancial ManagementFor HealthcareForms ManagementHIPAA CompliantHistorical ReportingIntake ManagementInvoice HistoryInvoice ManagementLive ChatMedical BillingMessagingMobile AccessMobile AlertsMulti-Channel CommunicationMulti-LanguageMulti-LocationOne-to-One MessagingOnline Intake FormsPatient EngagementPatient IntakePatient PortalPayment CollectionPayment ProcessingPre-RegistrationReal-Time AnalyticsReal-Time DataReal-Time ReportingRemindersReporting/AnalyticsReporting & StatisticsRevenue ManagementSecure MessagingSelf Service PortalTransaction HistoryWorkflow Management
Collectly Integrations
See all 17 integrations
Collectly User Reviews
Overall Rating
4.6
Ratings Breakdown
5
57%
4
43%
3
0%
2
0%
1
0%
Secondary Ratings
Ease of Use
4.7
Value for money
4.9
Customer support
4.7
Functionality
4.4
Have you used Collectly and would like to share your experience with others?
Irene T.
Verified reviewer
Medical Practice
11-50 employees
Used daily for less than 2 years
Review sourceReviewed August 2021
Collectly Is Doing a Great Job for Us
5
Overall, Collectly has been a great asset to our practice. I'm happy we signed up.
Ratings Breakdown
Read More
Abby A.
Verified reviewer
Hospital & Health Care
1001-5000 employees
Used daily for more than 2 years
Reviewed June 2020
Collectly
4
We are super happy with Collectly. We feel that the customer service is second to none. Any feedback we have provided, Collectly has taken seriously and has either implemented the solution or given us a workaround. I love how up to date Collectly is with the healthcare space.
Ratings Breakdown
Read More
Sonia C.
Verified reviewer
Medical Practice
11-50 employees
Used daily for less than 6 months
Reviewed July 2020
Review
4
I enjoy it, makes it easy for patients to make payments and send out reminders.
Ratings Breakdown
Read More
Gwendolyn M.
Verified reviewer
Medical Practice
51-200 employees
Used daily for less than 6 months
Review sourceReviewed July 2020
Collectly Improves Patient Collections
4
Overall this software (and the team who supports it) has been an incredible element to add to our billing office. We are very pleased with our start and plan to continue using this software as our patient billing system going forward.
Ratings Breakdown
Read More
Jacob V.
Verified reviewer
Medical Practice
201-500 employees
Used daily for less than 2 years
Reviewed June 2020
Collectly saves us time and increases our collections
5
Our company manages several practices and with our PM software, we would have to send statements for each practice separately and manually which was time consuming and subject to human error. Now the process is fully automated and we Collect more of our patient A/R, faster.
Ratings Breakdown
Reasons for choosing Collectly
More functionality, better pricing, willing to work with us for features that weren’t present initially.
Read More
David J.
Verified reviewer
Health, Wellness and Fitness
51-200 employees
Used daily for less than 6 months
Reviewed June 2020
Collectly Review
5
Very easy to deal with and an easy to set up with our Eclinical Works software.
Ratings Breakdown
Reasons for switching to Collectly
Easier to understand. Credit cards can be stored within the system. Much broader reporting details.
Read More
Rebecca S.
Verified reviewer
Hospital & Health Care
51-200 employees
Used daily for less than 6 months
Reviewed July 2020
Collections
5
Overall, it has been a good experience. I hope to have a long and profitable relationship!
Ratings Breakdown
Reasons for choosing Collectly
Already interfaced with AThena.
Reasons for switching to Collectly
We needed more electronic options (easy options) for our patients to pay their balances.
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