HIPAA Video 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

HIPAA Video

4.2

(10)

Pricing

Starting at $30.00 per month

About HIPAA Video

HIPAA Video offers users the following:

Online Patient Tools to enhance confident patient engagement

High-Quality Video and Clear Audio
HIPAAVideo.net delivers sharp HD-quality video and audio, even in low bandwidth situations.

Fewer Dropped Video Calls

Video delivery is highly consistent and HIPAA Video adapts to user connections.

Chat & File Share with Ease

In addition to our amazing video and audio, easy chat and file sharing features make file-sharing simple.

HIPAA Video Screenshots

HIPAA Video Pricing and Plans

Starting price: $30.00 per month

Free Trial

Free Version

Basic

$30.00

per user, per month

No plan information available

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HIPAA Video Features

Popular features found in Telemedicine
Appointment Management
Billing & Invoicing
Charting
Confirmations/Reminders
E-Prescribing
HIPAA Compliant
Multi-Provider Practice
Online Forms
Payment Processing
Practice Management
Self Service Portal
Video Conferencing
More features of HIPAA Video
Access Controls/Permissions
Appointment Scheduling
Calendar Management
Chat/Messaging
Client Portal
Conferencing
Customizable Branding
Data Security
Email Reminders
File Sharing
For Healthcare
Mobile Access
One-to-One Messaging
Patient Engagement
Recording
Reminders
Scheduling
Teletherapy
Two-Way Audio & Video
Virtual Waiting Room

HIPAA Video User Reviews

Overall Rating

4.2

Ratings Breakdown

70%

20%

10%

Secondary Ratings

Ease of Use

4.2

Value for money

4.5

Customer support

4.4

Functionality

4.2

Have you used HIPAA Video and would like to share your experience with others?

Lawrence B.

Verified reviewer

Medical Practice

11-50 employees

Used daily for less than 2 years

Review source

Reviewed November 2020

Thank you HIPAA VIDEO for being HIPAA COMPLIANT and simple to use...especially for our Patients

With COVID-19 and the change in the MEDICAL PATIENT Field, HIPAA VIDEO has delivered the perfect Solution.....

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Simple to use for our Patients. No downloads required. Great Clarity of APPOINTMENTS with Patients. TRULY HIPAA COMPLIANT Industry Leading TELMEDICINE Platform..... and.... LIVE CUSTOMER SERVICE

Cons:

No issues. Love their Platform and Service.

Reasons for choosing HIPAA Video

We originally chose DOXY.me and really had to find an easier and simpler TELEMED Solution... There were connectivity issues with DOXY and their CUSTOMER SERVICE was non existent. HIPAA VIDEO is the Industry Leader!

Reasons for switching to HIPAA Video

We were with DOXY.me before. We made the switch to HIPAA VIDEO TELEMEDICINE and will never leave this platform.

Vendor Response

Thanks so much, Lawrence! We really appreciate the kind words and your continued business! Stay heathy. :-)

Replied November 2020

Henry O.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed November 2020

Great TELEMEDICINE Platform!

Very Professional. Staff very attentive. Platform is better than DOXY.me and others. Patients appreciate the simple sign on and clear video experience.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

HIPAA COMPLIANT GET A BAA SIMPLE FOR PATIENTS TO USE GREAT MODULES CLARITY of APPOINTMENTS "LIVE" CUSTOMER SERVICE

Cons:

No issues. I wish I can submit a least issue. However, we are VERY satisfied and would recommend this product HIPAA VIDEO.

Reasons for choosing HIPAA Video

Clearly the best TELEMED Solution.

Reasons for switching to HIPAA Video

Needed a more reliable HIPAA COMPLAINT Service. Found it in HIPAA VIDEO!

Vendor Response

Hi Henry, Thanks so much for the kind words! You mentioned wishing you could submit an issue. If you'd like, try calling us at 866-444-7221 or visiting https://hipaavideo.net/contact-us/ unless of course whatever you need has already been addressed, in which case, thanks again! We really appreciate your business.

Replied November 2020

Karen K.

Verified reviewer

Mental Health Care

2-10 employees

Used daily for less than 12 months

Review source

Reviewed November 2020

HIPAA video review

None; everything okay for the most part. Sometimes the program does not work well.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the calendar; very organized, and the emails for the appointments are sent immediately. When it works for people, it works well.

Cons:

I have found that many of my patients who have android phone types such as Samsung, etc. cannot use the app. I am unable to see or speak with them.

Reasons for choosing HIPAA Video

It is a protected site that will not breach confidentiality.

Vendor Response

Thanks so much for your kind words, Karen. With regards to the trouble your patients sometimes have with Samsung phones, we've recently updated our Android app, so perhaps ask them to make sure they've downloaded the latest version. Or it might be worth mentioning, they don't even really need the app. Our service can work right through the Chrome web browser on their phones. In any case, I'm glad to hear that seems to represent a small fraction of your practice, and that everything else is going well. We really appreciate your business. Stay healthy. :-)

Replied November 2020

F Dale B.

Verified reviewer

Mental Health Care

Self-Employed

Used daily for more than 2 years

Reviewed August 2022

HIPAA Video and Telehealth

It allows me to continue my practice during COVID. It is very convenient. I am reluctant to return to in person appointments.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I am not a computer person. I left my in person practice one day and started using HIPAAVideo the next. Somehow we made it. Somehow they got me going. HIPAA has been very good about offering assistance and I have certainly appreciated that. I began using the product because of COVID. It has turned out to be very convenient even outside the COVID issue to allow clients to save the time required going to and from my office. Another surprising feature. Somehow, related to the timing, I now rarely go over in the session-- better for the client and for me.

Cons:

I am no longer able to see the elapsed time on the screen. That was a helpful reminder to me.

Reasons for choosing HIPAA Video

N/A But I want to say that I like to be able to say that the product is HIPAA compliant. That is very important to me.

Vendor Response

Dear Dale, Thank you so much for your review. It means a lot to us! It is our pleasure to help you and your practice. Your success is OUR success. We value you and every customer we have. Thank you for choosing HipaaVideo.net

Replied August 2022

Greg I.

Verified reviewer

Mental Health Care

11-50 employees

Used daily for more than 2 years

Reviewed August 2022

user friendly

my experience has been very positve

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Not being extremely technically savy, I found HIPAA Video very user friendly and the customer service supportive

Cons:

There are occasional glitches with the program but they are usually resolved quickly

Reasons for switching to HIPAA Video

there was no way as an administrator, to keep track of all of my staff's appointments and sessions.

Oluwatosin M.

Verified reviewer

Mental Health Care

Self-Employed

Used weekly for less than 2 years

Reviewed August 2022

overall, ok

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

It allows the provider and clients face-to-face contact and documentation

Cons:

Okay, the signing in for the clients who forget the password could be challenging at times.

Vendor Response

Hi Dr. M, thank you for taking the time to write a review for us! We really appreciate your business and your feedback. We understand your frustration with the client signing in and forgetting the password. You will be pleased to know in the next update of HipaaVideo.net, your client will be able to receive a link from you WITHOUT signing in! So that issue will be solved! This should happen in the next 4 weeks! We will keep you informed.

Replied August 2022

Rashid I.

Verified reviewer

Health, Wellness and Fitness

Self-Employed

Used daily for less than 12 months

Review source

Reviewed October 2019

Very useful and great quality

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's easy for me and my patients to use. Very straightforward and clean interface. It's easy to schedule an appointment. It also works on any of my devices.

Cons:

I would be nice if they have a payment option for patients.

Vendor Response

Thank you for the kind words, Rashid, and especially for mentioning how straightforward the interface is and how many devices our service works with. "Remote Visits, Real Simple," isn't just our tagline; it's our mission. As for the option to accept payments from patients, stay tuned; our features are expanding constantly. Thanks again for your trust and business. Stay healthy. :-)

Replied November 2020

Catherine H.

Verified reviewer

Mental Health Care

Self-Employed

Used monthly for less than 2 years

Reviewed August 2022

No answer for not using

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Calendar. Calendar. Calendar. The calendar is okay and useful.

Cons:

It doesn't work properly. Not helpful for patients

Vendor Response

Hi Catherine, Thank you for writing an honest review. I am so sorry you had a terrible experience with our platform. We really would like to know what specifically the issues were. We do have a live customer service team to address any problems that occur, and we really do our best to address them expediently. if it is ok with you, I would like to reach out to you by phone and see if we can help in anyway. We want to enhance your business, not cause issues! I will email you to set up a call at your convenance.

Replied August 2022

Joyce D.

Verified reviewer

Mental Health Care

Self-Employed

Used weekly for free trial

Reviewed August 2022

HIPAA is the most affordable software that I could find at the same time the quality is excellent

The most important quality for me is it's HIPAA compliant.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software was easy to learn and I could start using it the same day that I signed up.

Cons:

I have not used this software long enough to express any cons at this point.

Vendor Response

Thank you, Joyce, for choosing our platform, HipaaVideo.net We also appreciate you taking the time to write a review. As you have experienced, customer service is our number one priority. We have customer service reps that ARE LIVE, to answer any problems or questions you may have.

Replied August 2022

Franca D.

Verified reviewer

Mental Health Care

Self-Employed

Used weekly for less than 6 months

Reviewed August 2022

Hippavideo

Great

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Mental health software that is Hippa assured and has great customer service.

Cons:

Perhaps including initial paperwork for clients information and consent for mental health sessions.

Vendor Response

Hi Dr. D, Thank you so much for taking the time to write a review for HipaaVideo.net. We understand and have gone to great expense to ensure our platform is Hipaa Compliant. We understand the importance for your patients You will be happy to know we will be adding document signing to the platform in the near future.

Replied August 2022

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