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NextGen Enterprise

Overview
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NextGen Enterprise 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

NextGen Enterprise
NextGen Enterprise
4.2
(31)

Pricing

Pricing available upon request

About NextGen Enterprise

NextGen Healthcare provides ambulatory practices of all sizes award-winning solutions along with dedicated support and professional services. We align with your goals to achieve the success that results in healthier patients and happier providers. NextGen Enterprise serves medium to large enterprise-level ambulatory medical practices.

Configured to meet your practice's specific needs, CURES-certified NextGen Enterprise EHR offers customizable clinical content, intuitive workflows, and an integrated patient experience platform that incorporates telehealth. Options are available for on-premise or managed cloud hosting. With NextGen Mobile, your providers’ smartphones become an extension of your EHR, which saves valuable time. NextGen has its own fully integrated solutions that provide dictation, speech-to-text, direct to desktop and Ambient Listening AI technology with NextGen Ambient Assist. NextGen Mobile Pro provides these capabilities to clients, replacing their need for additional integrated solutions. Managed cloud hosting keeps your practice secure and makes upgrades easy, though on-premise options are also available.

NextGen Enterprise PM supports patient registration and...

scheduling, eligibility verification, and pre-service financial clearance. The solution provides rules-based charge creation, claims scrubbing and processing, and supports A/R management, collections, and reporting.

NextGen Enterprise Screenshots

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NextGen Enterprise Pricing and Plans

Free Trial
Free Version

Pricing available upon request

No plan information available

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    NextGen Enterprise Features

    • Popular features found in Electronic Medical Records
      Claims Management
      Clinical Notes
      Clinic Interoperability
      Communication Management
      Compliance Tracking
      Decision Support
      E-Prescribing
      Medical Billing
      Patient Portal
      Patient Scheduling
    • More features of NextGen Enterprise
      Abbreviation Detection
      Access Controls/Permissions
      Activity Dashboard
      Activity Tracking
      AI/Machine Learning
      Alerts/Notifications
      Analytics
      API
      Appointment Management
      Appointment Scheduling
      Archiving & Retention
      Audio File Management
      Audio/video file upload
      Audit Trail
      Automated Scheduling
      Automatic Transcription
      Availability Indicator
      Availability Management
      Batch Processing
      Billing & Invoicing
      Booking Management
      Calendar Management
      Calendar Sync
      Cancellation Tracking
      Care Plan Management
      Cash Flow Management
      Charting
      Claims Scrubbing
      Claims Settlement
      Claims Tracking
      Client Portal
      Code & Charge Entry
      Coding Assistance
      Compliance Management
      Computer Assisted Coding
      Configurable Workflow
      Confirmations/Reminders
      Contact Database
      Co-Pay & Deductible Tracking
      Credit Card Processing
      Customer Management
      Customizable Dashboard
      Customizable Fields
      Customizable Forms
      Customizable Reports
      Customizable Templates
      Dashboard Creation
      Data Collection
      Data Discovery
      Data Import/Export
      Data Security
      Data Visualization
      Denial Management
      Diagnostic Imaging
      Diagnostic Reports
      Digital Signature
      Documentation Management
      Document Management
      Document Review
      Document Storage
      Document Templates
      Drug Reference Database
      EDI
      EHR/EMR Integration
      Electronic Claims
      Electronic Payments
      Electronic Signature
      Email Reminders
      EMR/EHR
      Facility Scheduling
      Faculty/Staff Management
      Family History Tracking
      File Sharing
      For Cardiologists
      For Dermatologists
      Forecasting
      For Family Medicine
      For Group Therapy
      For Healthcare
      For Medical Purposes
      For Mental/Behavioral Health
      Forms Management
      For Neurologists
      For Obstetrics & Gynecology
      For Ophthalmologists
      For Orthopedics
      For Pain Management
      For Podiatrists
      For Primary Care
      For Substance Abuse Therapy
      For Urgent Care
      For Urologists
      Growth Charts
      HIPAA Compliant
      Historical Reporting
      ICD-10 Compliance
      Identity Verification
      Image Management
      Imaging and X-rays
      Immunization & Allergy Tracking
      Initial Assessments
      In-Patient Management
      Insurance Eligibility Verification
      Intake Management
      Invoice History
      Invoice Management
      Lab Integration
      Lab Order Management
      Lab Results
      Meaningful Use Certified
      Medical History Records
      Medical Terminology Database
      Medication Alerts/Warnings
      Medication History
      Medication Management
      Messaging
      Mobile Access
      Mobile Alerts
      Mobile App
      Monitoring
      Multi-Channel Communication
      Multi-Language
      Multi-Location
      Multi-Physician
      Multiple Data Sources
      Natural Language Processing
      Natural Language Search
      No-Show Tracking
      On Call Scheduling
      ONC-ATCB Certified
      Online Intake Forms
      Online Refills
      Online Scheduling
      Onsite Registration
      Order Entry
      PACS Integration
      Paper-Based Claims
      Patient Communications
      Patient Database
      Patient Education
      Patient Engagement
      Patient Flow Management
      Patient Intake
      Patient Management
      Patient Monitoring
      Patient Questionnaires
      Patient Records Management
      Payment Collection
      Payment Processing
      Payor Management
      Photo Capture
      Physician Management
      Physician Scheduling
      Practice Management
      Pre-Registration
      Prescription Management
      Process/Workflow Automation
      Progress Notes
      Queue Management
      Quotes/Estimates
      Real-Time Data
      Real-Time Notifications
      Records Management
      Recurring Appointments
      Referral Management
      Referral Tracking
      Registration Management
      Reimbursement Management
      Reminders
      Remittance Advice
      Reporting/Analytics
      Reporting & Statistics
      Rescheduling
      Revenue Management
      Revenue Recognition
      Scheduled/Automated Reports
      Scheduling
      Search/Filter
      Secure Data Storage
      Self Check-In/Check-Out
      Self Service Portal
      SMS Messaging
      SMS Reminders
      SOAP notes
      Speech Recognition
      Surveys & Feedback
      Task Management
      Task Scheduling
      Telemedicine
      Telemedicine Integration

    NextGen Enterprise Integrations

    OnBase
    OnBase

    NextGen Enterprise User Reviews

    Overall Rating

    4.2

    Ratings Breakdown

    5

    48%

    4

    32%

    3

    13%

    2

    6%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.2

    Value for money

    4.2

    Customer support

    3.6

    Functionality

    4.1

    MA

    Meghan A.

    Verified reviewer

    Hospital & Health Care

    51-200 employees

    Used daily for less than 2 years

    Review source

    Reviewed January 2026

    Everyday is NextGen

    5

    My overall experience with NextGen was an amazing one. I could not imagine using anything else on a day to day basis at work.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    What I like most about the NextGen Enterprise is it made my day to day task easier to accomplish and well organized.
    Cons:
    The thing I liked the least about NextGen is it was slightly glitchy from time to time, but definitely nothing major.

    Read More

    TZ

    Tracie Z.

    Verified reviewer

    Medical Practice

    51-200 employees

    Used daily for more than 2 years

    Reviewed December 2024

    They listen...and deliver

    5

    I have been using NextGen since 2017 and overall will say it has been a positive experience. They do try to listen to their clients and provide them updates to meet the everchanging landscape of healthcare.

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The configurability of the software, but how useful it already is out of the box.
    Cons:
    To set up some parts of the system, you have to go to several different screens to do different steps to set up 1 item.

    Reasons for choosing NextGen Enterprise

    They had the better presentation that day.

    Reasons for switching to NextGen Enterprise

    We needed an EHR that would be compliant with regulations and support our needs.

    Read More

    BD

    Bryan D.

    Verified reviewer

    Hospital & Health Care

    501-1000 employees

    Used daily for more than 2 years

    Review source

    Reviewed August 2024

    Get out while you still have your sanity

    2

    I cannot wait to get out of our Nextgen contract and move to a company that does not feel like a sinking ship. Nextgen hasn't been modernized in what feels like ages, and the "new" version 6.2021 is very buggy. The new patient portal is also a buggy mess that we cannot get to work any time there is an update.

    Ratings Breakdown

    2
    Ease of use
    2
    Value for money
    1
    Customer support
    1
    Functionality
    icon
    Pros:
    I like that we are very intertwined with Nextgen and I already have a very serious knowledge base.
    Cons:
    The quality of support services has been on a down trend for years now. Reps are constantly changing, institutional knowledge has almost totally disappeared due to outsourcing. My team has experienced an ever-increasing number of tickets go completely unanswered, then when tracked down they are just listed as known issues and forgotten about.

    Read More

    MH

    Megan H.

    Verified reviewer

    Information Technology and Services

    2-10 employees

    Used daily for more than 2 years

    Reviewed October 2025

    Solid and Reliable System

    5

    Overall, it’s a solid and reliable system. While it has some usability issues, its flexibility and integration capabilities make it a valuable tool for our practice.

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    3
    Customer support
    4
    Functionality
    icon
    Pros:
    NextGen Enterprise is highly customizable, allowing us to tailor templates and workflows to fit our needs. It integrates well with other platforms and offers strong reporting and patient engagement tools.
    Cons:
    The UI can feel outdated at times, especially for new users. Some workflows require multiple clicks or steps that could be streamlined.

    Reasons for switching to NextGen Enterprise

    Better patient management and Revenue Cycle Management processes

    Read More

    GL

    Glenea L.

    Verified reviewer

    Medical Practice

    201-500 employees

    Used daily for more than 2 years

    Reviewed December 2024

    Thank You [sensitive content hidden]

    5

    Overall it's been a much better experience thanks to [sensitive content hidden], and our dedicated TAM [sensitive content hidden].

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Having [sensitive content hidden] as our Enterprise Account Manager.
    Cons:
    The RCM services from 2017 to 2023. We also struggled with NG IT regarding our interface connections in 2022-2023.

    Reasons for choosing NextGen Enterprise

    A collegue who highly recommened NextGen vs. Athena

    Reasons for switching to NextGen Enterprise

    We were seeking a better practice management system

    Read More

    JJ

    Julia J.

    Verified reviewer

    Medical Practice

    1001-5000 employees

    Used daily for more than 2 years

    Reviewed December 2024

    NextGen Enterprise PM

    5

    It's been great working with [sensitive content hidden] and the NextGen Team.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    Our Account Manager, [sensitive content hidden] and her willingness to assist and escalate urgent issues.
    Cons:
    Known Issues & support not restarting services. Connectivity dropping sporadically

    Reasons for switching to NextGen Enterprise

    Reporting capabilities. Patient Management & scheduling.

    Read More

    TZ

    Todd Z.

    Verified reviewer

    Health, Wellness and Fitness

    51-200 employees

    Used daily for more than 2 years

    Reviewed December 2024

    NextGen Enterprise from a medium sized clinic perspective

    4

    We have had an interesting and bumpy relationship with NextGen over the years, but we have heavily leveraged our organization's IT infrastructure around NextGen at the core. Despite any warts, the product is functional and has met our needs for over twenty years.

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    The best part of NextGen is the ability to customize the templates and documents. With some knowledge of SQL and Crystal Reports, we can get meaningful and actionable reports.
    Cons:
    The recent acquisition by Thoma Bravo led to the culling of many experienced support technicians and has slowed the progress of assimilating NextGen's previous acquisitions, like Medfusion's Patient Portal. Their support seems to have been mostly outsourced to inexperienced technicians in India.

    Read More

    CE

    Crystal E.

    Verified reviewer

    Medical Practice

    10000+ employees

    Used daily for less than 12 months

    Review source

    Reviewed August 2025

    NEXT GEN IS THE WAY

    5

    great program to work with if you are looking for ease and convenience. Maked patient charting and documenting a breeze.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I love the ease and convenience that the system offers. Customer support is amazing as well. This system makes the process of pt charting so much easier and quicker.
    Cons:
    the system does freeze a little every now and then but even with that small flaw the program is still definitely worth it.

    Read More

    VV

    Vince V.

    Verified reviewer

    Medical Practice

    501-1000 employees

    Used weekly for more than 2 years

    Reviewed December 2024

    Solid PM/EMR - being improved

    4

    Have had NextGen PM since 1998 and EMR since 2006. Have seen lots of changes but product has significant legacy architecture and programming. That being said, we have grown significantly as an organization with it as our core system.

    Ratings Breakdown

    4
    Ease of use
    3
    Value for money
    2
    Customer support
    4
    Functionality
    icon
    Pros:
    Breadth of the solution. Stability. Mobile platform.
    Cons:
    Patient portal is primitive and not well integrated. Needs to add more and better analytics. Needs to incorporate/embed more advanced features, e.g., AI, ML, NLP Needs to update architecture to web-centric and utilize market-leading cloud technologies Support needs to be improved.

    Read More

    AC

    Alice C.

    Verified reviewer

    Health, Wellness and Fitness

    51-200 employees

    Used monthly for more than 2 years

    Review source

    Reviewed December 2025

    Nexgen Corporate Customer Support

    5

    Excellent experience even when challenges occurred our representative was very professional and answered all out questions. Minimal interruption in service delivery.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Easy to use and great customer support which was vital in our line of work. We used the Nex gen cards for out patient support programs and we rarely had any issues with it.
    Cons:
    Customer support was quick and we had a dedicated person to respond to our inquiry since I worked for a large organization this was vital.

    Read More

    Showing 1 - 10 of 31 Reviews

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