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Optimize Health

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Optimize Health 2026: Benefits, Features & Pricing

Wondering if Optimize Health is right for your practice?

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  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

Optimize Health
Optimize Health
4.5
(11)

Pricing

Pricing available upon request

About Optimize Health

Optimize Health, an Inc. 5000, provides a highly customizable HITRUST certified remote care platform that effortlessly connects patients, healthcare providers, and care teams. Get real-time data on patient adherence and vital readings, gain insights on monthly revenue, and stay in touch with patients in any necessary scenario through secure two-way SMS texting and calling all in one platform. With our powerful remote care platform technology, suite of managed services, and patient-centered education and support, we are revolutionizing how medical groups use technology and real-time data to treat patients' health between regular office visits. Suitable for remote patient monitoring (RPM), chronic care management (CCM), and principal care management (PCM).

Thousands of practices across the US choose Optimize Health because we build successful remote care programs where patients are engaged, data is trusted, and providers and care teams stay connected outside the four walls of practice. Optimize Health was recently ranked #58 in health service on the Inc. 5000 list.

Platform: Optimize Health’s remote care platform supports key remote care programs including remote patient monitori...

ng (RPM), chronic care management (CCM), and principal care management (PCM). Every feature is built for the clinical environment and facilitates key clinical workflows to accelerate proactive and preventative care across entire patient populations and care management for chronic conditions such as hypertension, congestive heart failure, diabetes, obesity, COPD, and more. The platform also helps accelerate efficiency by automating 95% of manual note-taking and administrative needs, and easily syncs patient data to your EHR, saving valuable time and paperwork. Patient-Friendly Devices: We partner with the leading device vendors to ensure that each device is easy-to-use, reliable, and trusted for patients at all technology-literacy levels. This also gives practices a high level of flexibility and choice across devices and patient needs and preferences. The platform also operates on an open API environment, making it easy to add or remove patient devices to meet care plans or evolving needs. Managed Services: Our leading suite of Managed Services supports our clients and patients at every stage of their remote care journey. From patient identification, insurance verification, patient education and onboarding, to clinical monitoring and continuous remote onboarding services, our Managed Services take care of building and scaling their RPM programs and patient care. Our managed services include clinical monitoring, insurance verification, and onsite and remote patient onboarding services. Optimize Health clients have seen 2x more patient engagement, an 80% decrease in hospitalizations, and 60% more generated revenue after partnering with Optimize Health.

Optimize Health Screenshots

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Optimize Health Pricing and Plans

Free Trial
Free Version

Basic

Pricing available upon request

No plan information available

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    Optimize Health Features

    • Popular features found in Patient Engagement
      Appointment Scheduling
      Care Plan Management
      Confirmations/Reminders
      Electronic Payments
      HIPAA Compliant
      Mobile Access
      Patient Education
      Patient Portal
      Patient Questionnaires
      Patient Records Management
      Reporting & Statistics
      Surveys & Feedback
    • More features of Optimize Health
      Activity Dashboard
      Activity Tracking
      Alerts/Escalation
      Alerts/Notifications
      API
      Billing & Invoicing
      Chat/Messaging
      Claims Management
      Client Portal
      Communication Management
      Compliance Management
      Conferencing
      Customizable Reports
      Dashboard
      Data Import/Export
      Email Alerts
      Historical Reporting
      Live Chat
      Messaging
      Mobile Alerts
      Mobile Payments
      Monitoring
      Monitoring Device Integration
      Multi-Channel Communication
      Multi-Language
      Multi-Location
      Onboarding
      Patient Engagement
      Patient Intake
      Progress Tracking
      Real-Time Data
      Real-Time Monitoring
      Real-Time Notifications
      Real-Time Reporting
      Records Management
      Reminders
      Remote Monitoring & Management
      Reporting/Analytics
      Scheduling
      Secure Login
      Self Service Portal
      Status Tracking
      Third-Party Integrations
      Workflow Management

    Optimize Health User Reviews

    Overall Rating

    4.5

    Ratings Breakdown

    5

    45%

    4

    55%

    3

    0%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.1

    Value for money

    4.3

    Customer support

    4.0

    Functionality

    3.8

    VR

    Verified
    Reviewer

    Hospital & Health Care

    2-10 employees

    Used weekly for more than 2 years

    Reviewed April 2023

    Amazing Health Tech Company!

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Optimize Health has felt like a partner we have always been looking for but could never find. They have been responsive, caring, and understand that patient care always comes first. The features are built around patient care and to provide support to the doctors. No unnecessary buttons or extra steps in using the software. Highly highly recommend!!
    Cons:
    Price is more compared to competitors at times but felt like it was worth it in the long run.

    Read More

    DB

    Donna B.

    Verified reviewer

    Medical Practice

    11-50 employees

    Used daily for less than 12 months

    Reviewed April 2023

    The best option to initiate new monitoring technology for a small practice

    5

    As we are exploring options in what technology can assist with, Optimize has been an outstanding partner. We have has patients benefit greatly from the data so the providers can suggest options of medication adjustments, follow up exams for sleep apnea issues, and utilize the results to show patients that blood pressure is only a piece of the overall wellness goal.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    With our challenges in staffing these days, the ability of Optimize Health to integrate and partner with this program allows the details insurance companies require along with the personal touch our practice is known for. We are a family practice that emphasizes family. We want our patients to feel valued and that the providers are always looking out for their best interests. With this program providers are able to utilize the data received to help assist in patient care from encouraging them to explore reasons why their results are what they are. It is a piece of the puzzle in their health and they feel they are participating in the process.
    Cons:
    The invoicing from Optimize is a little clunky and not very clear. Our support is very helpful on breaking this down for us but it would be nice to have that breakdown before hand. It may also be part of the learning curve with the new system, so please take this with a grain of salt...

    Read More

    TE

    Tamela E.

    Verified reviewer

    Medical Practice

    11-50 employees

    Used daily for less than 2 years

    Review source

    Reviewed April 2023

    The good, the bad and the still being worked on .

    4

    It is a good concept to monitor Pt's BP's and be able to stay in contact with Pt's without the need for them to have frequent office visits. Dr.'s and Providers are able to manage some of this care by phone via myself and staff.

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    3
    Customer support
    4
    Functionality
    icon
    Pros:
    I like the ability to track and monitor our Pt's BP's daily. It is helpful in the management of their health and medications with Pt's need to come in to the clinic frequently. I call Pt's and have contact with them multiple times monthly, so the Provider knows how his patients are doing when they are not in the clinic.
    Cons:
    Tracking the # of readings each month has changed on this new site and that is not as user friendly for my tracking monthly purposes. I have sent messages to Optimize about the following, however none of these issues have been resolved as to date: Multiple areas to put notes in is not an easy flow. I do a lot of coping and pasting my notes. I know that I was told when I add a note in the green box, under messages it would save and go into the PDF. It does not. I have a patient that there is an issue that he has 493 readings and I am unable to mark as reviewed, this has not been resolved. I have a Pt who for whatever reason I cannot view his readings unless I click on the (3 dots by the last 30 days readings) to view details page, then I can look at readings and mark as reviewed. Just seems they rolled out the program before they worked out all the details.

    Reasons for choosing Optimize Health

    Our Manager states their sales pitch was better and more convincing for BP care and our ability to control our Patient's.

    Read More

    DH

    DaShanda H.

    Verified reviewer

    Hospital & Health Care

    2-10 employees

    Used daily for less than 2 years

    Review source

    Reviewed April 2023

    Provider Review

    5

    Each team and department of the Optimize Health company has been very helpful in helping our agency set up as well as continue to expand. We are pleased to also have monthly/semi-monthly meetings/trainings to touch base.

    Ratings Breakdown

    3
    Ease of use
    5
    Value for money
    5
    Customer support
    3
    Functionality
    icon
    Pros:
    Our agency works with many individuals who are non-verbal and who's care is up to the staff, having these devices for our patients aids in gathering factual data to support the patient as opposed to relying on multiple staff reports- which can sometimes be inaccurate.
    Cons:
    The new format does not take away the unenrolled patients without filter use. If the patient is unenrolled, they should be completely deleted from the Optimize Health site - is this a HIPPA concern??

    Read More

    VR

    Verified
    Reviewer

    Health, Wellness and Fitness

    2-10 employees

    Used daily for less than 2 years

    Review source

    Reviewed April 2023

    Loving it but some refinement is needed

    4

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    It user friendly and the user interface is great. Patient information is ease to find and track.
    Cons:
    The reporting features need a little work and the need to be able to use other devices besides smartmeter. Tracking employees in the system would also be a nice addition

    Read More

    ac

    audrey c.

    Verified reviewer

    Hospital & Health Care

    51-200 employees

    Used daily for less than 2 years

    Review source

    Reviewed April 2023

    Remote Patient Monitoring

    4

    There is definitely room for improvement but once the kinks are worked out I'm sure it will run just fine.

    Ratings Breakdown

    3
    Ease of use
    3
    Value for money
    3
    Customer support
    3
    Functionality
    icon
    Pros:
    Once the patient takes their blood pressure their readings are in the system within seconds.
    Cons:
    With the new platform we are unable to re-enroll patients. We have to contact customer support for the IMEI number to reattach the blood pressure machine to the patient.

    Read More

    BP

    Bonnie P.

    Verified reviewer

    Medical Practice

    11-50 employees

    Used daily for less than 6 months

    Reviewed April 2023

    New to Optimize

    4

    Everything seems to be going good, just ready to get all ours pts onboarded.

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    I love that Optimize reviews our pts blood pressure reading and notifies us if we need to contact pt. It makes it so much easier with them looking at this info for us.
    Cons:
    Seems to be going slower than we had expected on onboarding our pts.

    Read More

    DB

    Destiny B.

    Verified reviewer

    Hospital & Health Care

    11-50 employees

    Used daily for less than 12 months

    Review source

    Reviewed April 2023

    My Review for Optimize

    5

    Good

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    2
    Customer support
    5
    Functionality
    icon
    Pros:
    The ability to customize material. This is important for our population we serve and it helps get the word out
    Cons:
    Customer service response sometimes goes from days to weeks, can definitely be improved

    Read More

    TC

    Tiffany C.

    Verified reviewer

    Medical Practice

    11-50 employees

    Used daily for less than 6 months

    Reviewed April 2023

    Amazing roll out and services.

    5

    Absolutely amazing

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The whole roll out was so easy. I felt like all of this was too good to be true, but found that it is every thing I was promised.
    Cons:
    I have zero complaints, except.... I did not do this sooner.

    Read More

    AM

    Amanda M.

    Verified reviewer

    Medical Devices

    11-50 employees

    Used monthly for less than 12 months

    Review source

    Reviewed April 2023

    Good Information for Doctors/ Pain for Patients

    4

    Ratings Breakdown

    3
    Ease of use
    2
    Customer support
    2
    Functionality
    icon
    Pros:
    The doctors like to have the BP readings with the patient in their own environment.
    Cons:
    Billing difficulties, coverage of insurance is deceptive for patients and refilling claims to insurance companies.

    Read More

    Showing 1 - 10 of 11 Reviews
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