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TheraOffice

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Overview
Reviews

TheraOffice 2026: Benefits, Features & Pricing

Wondering if TheraOffice is right for your practice?

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  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

TheraOffice
TheraOffice
4.4
(27)

Pricing

Starting at $125.00 per month

About TheraOffice

TheraOffice is an integrated physical therapy EMR software that seamlessly manages patient intake, scheduling, documentation, billing, accounting, and reporting to help you manage your business and drive physical therapy practice productivity.

With scalability at the forefront, TheraOffice is a physical therapy EMR software designed to help clinics of all specialties and sizes, from practices that are just starting out to larger organizations looking for a custom physical therapy EMR solution.

Reduce your documentation time by up to 80% with our fully-customizable system allowing users to complete Daily Notes in 1-2 minutes and Evaluations in just 5-7 minutes. Find out how TheraOffice can improve your practice today!

TheraOffice Screenshots

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TheraOffice Pricing and Plans

Starting price: $125.00 per month
Free Trial
Free Version

TheraOffice Core

$125.00

per user, per month

Plan includes:

  • 175+ Reports
  • Compliant and Customizable Documentation
  • Fast
  • Integrated Billing and Accounting
  • Integrated Scheduling
  • Live Support
  • Seamless System Transition

TheraOffice Extend

$175.00

per user, per month

Plan includes:

  • 175+ Reports
  • Compliant and Customizable Documentation
  • Fast
  • Integrated Billing and Accounting
  • Integrated Scheduling
  • Integrated Telehealth
  • Live Support
  • NPS Scores
  • Patient Portal
  • Patient Surveys
Read More

TheraOffice Flex

Pricing available upon request

Plan includes:

  • 175+ Reports
  • API Integrations
  • Compliant and Customizable Documentation
  • Dedicated Account Management Team
  • Fast
  • Hl7
  • Integrated Billing and Accounting
  • Integrated Scheduling
  • Integrated Telehealth
  • Live Support
Read More
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TheraOffice Features

  • Popular features found in Physical Therapy
    Appointment Management
    Electronic Payments
    EMR/EHR
    Exercise Library
    HIPAA Compliant
    Insurance Management
    Multi-Location
    Patient Portal
    Progress Tracking
    Scheduling
    Treatment Planning
  • More features of TheraOffice
    Access Controls/Permissions
    Accounting Integration
    Activity Dashboard
    Activity Tracking
    Alerts/Notifications
    API
    Appointment Scheduling
    Assessment Management
    Automated Scheduling
    Availability Management
    Billing & Invoicing
    Calendar Management
    Calendar Sync
    Care Plan Management
    Charting
    Claims Management
    Claims Scrubbing
    Client Portal
    Clinical Notes
    Clinic Interoperability
    Coding Assistance
    Communication Management
    Compliance Management
    Compliance Tracking
    Confirmations/Reminders
    Customer Database
    Customizable Forms
    Customizable Reports
    Customizable Templates
    Data Import/Export
    Decision Support
    Documentation Management
    Document Management
    Document Storage
    Employee Management
    E-Prescribing
    File Sharing
    For Occupational Therapists
    For Physical Therapy
    For Speech Therapists
    Goal Setting/Tracking
    Historical Reporting
    Immunization & Allergy Tracking
    Insurance Eligibility Verification
    Invoice Management
    Meaningful Use Certified
    Medical Billing
    Medication Database
    Medication Management
    Mobile Access
    ONC-ATCB Certified
    Onsite Registration
    Order Entry
    Outcome Assessment Tools
    Out-Patient Management
    Patient Intake
    Patient Records Management
    Patient Scheduling
    Physician Management
    Policy Management
    Practice Management
    Progress Notes
    Progress Reports
    Real-Time Data
    Real-Time Reporting
    Records Management
    Referral Tracking
    Registration Management
    Reminders
    Reporting/Analytics
    Reporting & Statistics
    Revenue Management
    Self Check-In/Check-Out
    Self Service Portal
    SOAP notes
    Task Management
    Task Scheduling
    Telemedicine
    Telemedicine Integration
    Template Management
    Third-Party Integrations
    Workflow Management

TheraOffice User Reviews

Overall Rating

4.4

Ratings Breakdown

5

67%

4

26%

3

0%

2

0%

1

7%

Secondary Ratings

Ease of Use

4.3

Value for money

4.1

Customer support

4.5

Functionality

4.2

VR

Verified
Reviewer

Hospital & Health Care

11-50 employees

Used daily for less than 6 months

Review source

Reviewed April 2021

The best industry-specific EMR software all of your practice's needs.

5

Ratings Breakdown

4
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
I feel like all I ever used to do when we didn't have TheraOffice was dealing with stacks of paper and transferring them from one room of the office to the next. Now with TheraOffice, all I have to do is walk to the printer if I need a piece of paper (which is rare). The TheraOffice team did an excellent job of helping us implement this product and they have been great customer support as we have adjusted to the huge change in our office.
Cons:
So far we have had a lot of issues with the software freezing on occasion, however, that just gives me a moment to get up and grab a cup of coffee!

Read More

BB

Brian B.

Verified reviewer

Medical Practice

11-50 employees

Used daily for less than 2 years

Review source

Reviewed January 2025

Theraoffice review

4

It is an easy to use program once you learn the program.

Ratings Breakdown

4
Ease of use
4
Value for money
4
Customer support
3
Functionality
icon
Pros:
This program is similar to a CRM related to health care industry. It is easy and forward.
Cons:
This program can run slow when it is not updated.

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AH

Anne H.

Verified reviewer

Mental Health Care

2-10 employees

Used daily for less than 6 months

Review source

Reviewed October 2025

TheraOffice: Overpromising. Underdelivering.

1

Ratings Breakdown

1
Ease of use
1
Value for money
1
Customer support
1
Functionality
icon
Pros:
We learned what to avoid when choosing a patient management system, including platforms that don't offer free trials; platforms that lock you into long contracts, and platforms that refuse to offer refunds when their product fails to perform.
Cons:
Our experience with TheraOffice is that it has been a complete waste of our time. It was sold to us as a flexible, easy patient management system. It turned out to be clunky, rigid, and years behind the times. Adding a single charge, for example, takes a maze of clicks buried under endless tabs. The “quick guide” for basic tasks runs pages long—more like a manual for programming a VCR than for software in 2025. Customization? Barely exists. We would have to change how we work just to fit this outdated design. The promised Mac compatibility? Nowhere in sight. The “workarounds”? Useless. We’ve wasted countless hours trying to make this system function at even the most basic level. It’s ridiculously slow, confusing, and frustrating every step of the way. TheraOffice doesn't make our practice run better in any way whatsoever — it's a classic example of "overpromising and underdelivering."

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JH

Jessika H.

Verified reviewer

Medical Practice

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2022

TheraOffice for Physical & Occupational Therapy Clinic

5

Ratings Breakdown

5
Ease of use
5
Functionality
icon
Pros:
I mainly used TheraOffice for patient scheduling, patient intake, and reporting. Searching patients in the database is easy, and there are many different categories that can be used to search in order to optimize results. Scheduling patients is quick and easy, and most of the most-used functions (for me) could be easily accessed just by right-clicking on a patient's name on the schedule. TheraOffice also has many helpful reports. I most often used the Patients not Seen in 2-4 Weeks report, which we used to track patients that were in need of follow-ups; and a report that would show patients who were low on authorized visits or patients who had an approaching authorization expiration date.
Cons:
Sometimes, TheraOffice would freeze up and then crash. I would be left with a white screen with a red X through it, and often I would have to exit out of the schedule for my clinic and reopen it. Overall, this wasn't a huge problem, just a minor inconvenience when I was trying to do something quickly.

Reasons for switching to TheraOffice

April 2018 (I think)

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SH

Selena H.

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2017

TheraOffice team is dedicated to helping you maintain your brand while providing a superior product.

5

I no longer have stacks of paper work to do. I no longer lose sleep wondering if I have met all documentation regulations. My time is more efficient because I save and lock each visit prior to treating the next patient.

Ratings Breakdown

4
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
The software system has a vast amount of flexibility within its design to allow each clinician and organization to customize various reports and user functions. The TheraOffice Team is very responsive whenever questions arise. I had one payer that required a specific change in documentation. The TheraOffice team problem-solved the need and immediately created a custom report that could be used for that particular payer. The team's quick response had me submitting the claim to that payer with the new documentation format at the end of the business day. I have not locked a single document without charges included. The system has built in protection to ensure that all plans of care are signed and that no unauthorized patient visits occur. The built in business reports are very helpful for knowing the health of the business. I love that it really, really integrates with FOTO. That has saved me time because I can easily see the FOTO information right within TheraOffice in a patient's case. I also really like the fax feature. This feature not only saves time, but is also logged in the system creating proof that documents were sent and received. The ability to create tasks with those on the team has improved efficiency by eliminating a lot of non-productive communication time.
Cons:
I'm still having difficulty with the accounting system. At the moment, the accounting module isn't quite as intuitive as all the other modules.

Read More

DO

Derek O.

Verified reviewer

Medical Practice

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2020

Therapy West

5

Excellent. I have felt that Theraoffice has been very helpful with all inquiries. Also, we practice in rural Utah have therapist that often work in multiple settings. I feel Theraoffice has been very fair when it comes to pricing. Lastly, all staff at Theraoffice have been professional and follow-up has been excellent.

Ratings Breakdown

4
Ease of use
4
Value for money
4
Customer support
4
Functionality
icon
Pros:
Theraoffice makes an effort to stay current with the software as it relates to changes in the industry. The product looks very clean and professional and those in reception, clinical care, and billing report good integration of all modules.
Cons:
I feel Theraoffice could do better job with resources that help market the practice. Most therapy clinics do not have a marketing department and therefore cannot benefit from the benefits of good marketing. I think Theraoffice could help a lot of clinics with a drip marketing system that would integrate with each clients website. Also, a professional, easy to use, robust HEP program that is branded would be great. This would eliminate the need for paper as patients can have their HEP right on their phone.

Reasons for choosing TheraOffice

Seemed like the best product at the time.

Reasons for switching to TheraOffice

APTA Connect was a dog with fleas.

Read More

GM

Gloria M.

Health, Wellness and Fitness

11-50 employees

Used daily for more than 2 years

Review source

Reviewed July 2017

Tech support is always quick to respond to our needs!

5

Ratings Breakdown

4
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
The best part of Theraoffice is fact that you are able to customize the schedule and documentation. In general, it is easy to use compared to other programs we have used in the past.
Cons:
1.Having the different modules for Documentation and Scheduling. 2. Not being able to minimize windows within the module, you have to click out of everything before proceeding. 3. Not being able to move image notes from one pts chart to another pts chart. 4. Not having a search option in the chart. We use a dummy pt for our referral log and it has hundreds of records, it would be nice to be able to search within the chart 5. With the new up date the faxes are getting back dated when moved them to a chart, we have to manually go in to change the date 6. The amount of times that you have to click through pop up boxes to get where you need to be (printing, searching for pts, moving through documentation) (keyboard short cuts would be nice) 7. It would be nice to have the most recent plan of care show in vitals. 8. That once a pt has been discharged it doesn't ask if you wish to delete future appointments. 9. There should be a contact list to fax from so you can fax multiple people: insurance, case mgr, PCP, Referrring DR, sometimes there are 2 referring and a PCP. 10 To Generate an HEP you shouldn't have to have a DX or charges entered.

Read More

LA

Lauren A.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2018

Good All-in-One EMR

4

Ratings Breakdown

3
Ease of use
3
Value for money
4
Customer support
3
Functionality
icon
Pros:
TheraOffice is a good all-in-one EMR, where we can schedule, document, and bill from one module. After demoing many EMRs, I realized this is actually a rare combination. The documentation allows for common phrases to be put into a drop down menu, so you can point-and-click. BCBS pulled our notes to review and said they were some of the best documented they'd seen.
Cons:
There are a LOT of quirks. Once you figure them out, they become second nature, and aren't generally an issue, but you do have to understand that it may be frustrating to use at first. For instance, TheraOffice allows for charge checks, but it doesn't check them automatically, so you have to be sure to click the button on every claim. Also, TheraOffice recently went to one module and I can't say I'm a huge fan. If I'm entering an ERA that's $8,000 and the phone rings and it's a patient asking when their next appointment is, I have to close out of the ERA and start it again later, there's no "save" or way to push it to the background.

Read More

AL

Alicia L.

Verified reviewer

Health, Wellness and Fitness

51-200 employees

Used daily for more than 2 years

Review source

Reviewed November 2020

TheraOffice Review

5

Because this software was created by a physical therapist, it is very intuitive. The software has amazing fail safes when it comes to MIPS documentation. The TheraOffice Support Team is the absolute best!

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
1. It has its own billing component 2. Great A/R reports 3. Easy to use and intuitive interface 4. TheraOffice Support Team has the BEST customer service I have seen within any company in quite a long time!
Cons:
1. FunctionVibe does not include all functionals that we like to use 2. Dollar amounts do not include commas 3. Inability to have a patient be on the waitlist in more than one location 4. When adding a new appointment into the schedule, inability to start typing patient name and having the system auto-populate

Reasons for choosing TheraOffice

Ease of use and TheraOffice had its own billing component

Reasons for switching to TheraOffice

We needed to go EMR and at the same time, we took our billing in-house

Read More

as

andrea s.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2022

Terrible product, terrible customer support

1

I hate it, every week is a new problem

Ratings Breakdown

1
Ease of use
1
Value for money
1
Customer support
1
Functionality
icon
Pros:
nothing, i hate every aspect of this product
Cons:
Every update causes more problems. Customer service is never available. Product modifications are costly. ability to adapt windows is nonexistent. Getting application downloaded is impossible without administrative access, so if the therapists link stops working, that therapist is screwed until administration can be physically be at that computer.

Reasons for switching to TheraOffice

forced to by company, wanted a cheaper product.

Read More

Showing 1 - 10 of 27 Reviews

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