Valant EHR Suite 2026: Benefits, Features & Pricing

Wondering if Valant EHR Suite is right for your practice?

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Overview
User Interface
Pros and Cons
Popular Alternatives
Popular Comparisons
Pricing and Plans
Features
User Reviews

Overview

Valant EHR Suite

4.1

(332)

Pricing

Pricing available upon request

About Valant EHR Suite

Valant EHR Suite is an electronic health record system designed for behavioral health practices. It supports clinical documentation, practice management, and patient engagement. The platform is suitable for various behavioral health professionals, including psychiatrists, therapists, practice managers, and billing specialists. It accommodates practices of different sizes, from solo practitioners to large organizations, as well as specialized programs such as Intensive Outpatient Programs and Partial Hospitalization Programs.

The system includes AI-assisted clinical documentation that generates narrative notes during patient encounters. Features include integrated ePrescribing with PDMP integration, telehealth functionality for virtual care, tools for group therapy, and outcome measurement tracking to monitor clinical progress. Practice management tools cover scheduling, billing with claim assistance, utilization review, eligibility checking, and reporting for practice performance.

The patient portal, MYIO, provides secure communication between providers and patients. It offers online bill payment, access to forms, and integrated patient messaging. The platform is designed to alig...

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Valant EHR Suite User Interface

Popular Valant EHR Suite Alternatives

Main Product

Valant EHR Suite

4.1

(332)

Ratings Breakdown

4.09Ease of use
3.95Value for money
4.07Customer support
3.99Functionality

Pricing

Available upon request

Get Price

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Ratings Breakdown

4.53Ease of use
4.58Value for money
4.54Customer support
4.30Functionality

Pricing

Starting at $23.00 per month

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4.3

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Ratings Breakdown

4.31Ease of use
4.21Value for money
4.23Customer support
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Pricing

Starting at $29.00 per month

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3.9

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Ratings Breakdown

4.05Ease of use
3.64Value for money
3.74Customer support
3.83Functionality

Pricing

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athenaOne

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Ratings Breakdown

3.78Ease of use
3.54Value for money
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Pricing

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Alternative Product

EHR YOUR WAY

4.9

(526)

Ratings Breakdown

4.83Ease of use
4.84Value for money
4.86Customer support
4.82Functionality

Pricing

Starting at $800.00 per month

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Valant EHR Suite Pros and Cons

We analyzed 332 verified reviews for Valant EHR Suite to find out what actual users really think.

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Supportive Onboarding And Training Resources

Valant offers thorough training modules, helpful online resources, and responsive trainers to guide new users. The system is intuitive for most, and staff appreciate the clear onboarding process and ongoing support, making it easier to teach and learn for both providers and administrative teams.

Valant EHR Suite Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Custom

Pricing available upon request

No plan information available

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Valant EHR Suite Features

Popular features found in Mental Health EHR
Appointment Scheduling
E-Prescribing
Initial Assessments
Therapy Notes
Treatment Planning
More features of Valant EHR Suite
Activity Dashboard
API
Appointment Management
Calendar Management
Charting
Claims Management
Client Portal
Clinical Notes
Communication Management
Compliance Tracking
Confirmations/Reminders
Customizable Forms
Customizable Reports
Customizable Templates
Document Management
Electronic Payments
Electronic Signature
Email Marketing
Employee Management
EMR/EHR
For Group Therapy
For Mental/Behavioral Health
For Psychiatrists
HIPAA Compliant
Insurance Eligibility Verification
Invoice Management
Medical Billing
Medication Management
Mobile Access
Multi-Location
Multi-Provider Practice
Online Booking
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Patient Scheduling
Payment Processing
Practice Management
Prescription Management
Progress Notes
Progress Tracking
Reminders
Reporting/Analytics
Reporting & Statistics
Role-Based Permissions
Scheduling
Secure Messaging
Self Service Portal
SMS Messaging
Template Management
Workflow Management

Valant EHR Suite User Reviews

Overall Rating

4.1

Ratings Breakdown

54%

25%

10%

Secondary Ratings

Ease of Use

4.1

Value for money

4.0

Customer support

4.1

Functionality

4.0

jaclyn f.

Verified reviewer

Health, Wellness and Fitness

Self-Employed

Used weekly for more than 2 years

Review source

Reviewed December 2025

Still enjoying Valant.

Previously 4

I’ve use this program for a long time and I found it to be perfectly suited for my needs. It is quick intuitive and encompasses a lot.

Ratings Breakdown

Ease of use

Previously 4

Value for money

Customer support

Functionality

Previously 4

Pros:

I haven’t using this AHR for approximately two years now and I have had no problem with it. It can handle a lot of information and is easy to use.

Cons:

The program offer so much that it takes some time to understand all that offers and how to access these things, such as treatment plan interventions.

Vendor Response

Thank you, Jaclyn! We appreciate you taking the time to write this review and we're so glad to hear you're having a good time with Valant! We appreciate your partnership.

Replied January 2026

Katy S.

Verified reviewer

Mental Health Care

51-200 employees

Used daily for more than 2 years

Reviewed October 2025

Grateful I chose Valant

I do recommend Valant and glad I chose it for our rapidly growing practice. It's good for a small group and can grow with you.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Valant is intuitive to use and navigate through. Customer support is wonderful. Behavioral health focused and often adding new features that make it easier on the providers and clients.

Cons:

It goes down and can be glitchy more often lately and this creates frustration on our team and takes our time to manage impact this has on clients. I wish it was easier to pay your bill....please implement Echeck.

Reasons for choosing Valant EHR Suite

Superior features for a growing practice.

Reasons for switching to Valant EHR Suite

Started my own company and needed to find an EHR that was developed with focus on mental health and a company with quick growth.

Vendor Response

Hi Katy, Thank you for your review! We're so glad to hear Valant is working for your rapidly growing practice. We've shared your suggestion for echeck functionality with our team to consider implementing. Please know we review each of these comments individually. Similarly, we track and immediately prioritize all reports of functionality issues, and apologize if you experienced the global Amazon Web Services outage in October, 2025. Valant is committed to supporting your practice and the important work you do in behavioral health! Thank you again for your partnership.

Replied November 2025

Michael S.

Verified reviewer

Mental Health Care

Self-Employed

Used daily for more than 2 years

Review source

Reviewed July 2018

Get ready for symbiosis!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Clear intuitive uncomplicated work flows; seamless symbiosis with their preferred clearinghouse ; non busy pages, consistent quality.

Cons:

Too bad they don’t have a local presence. It would be nice to have a local personal touch with the EHR. But they are in Seattle.

Allison M.

Verified reviewer

Mental Health Care

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2025

Always crashing, unreliable, not usable, can't get a human on the phone in customer support.

Running a health care practice is stressful and we face may barriers in providing the best care we can to our patients. The last thing you want is your EMR to be so unreliable that every day you worry your system will not work. This means patients do not get the care they need. Additionally this has cost this small company at minimum tens of thousands of dollars of revenue as well as negative reviews due to not being accessible.Imagine waking up to start your work day and your EMR system won't even allow you or anyone in your practice to log in. Today is a Monday and the system has been down since before 6am and it is 11:30am and still nobody can log in. We want to call the patients but we cannot even access the list of scheduled patients. Nobody is responding to emails or able to help. This has happened countless times. This Valant company business should be reported to the BBB. I do not recommend this EMR to anyone who wants to maintain a professional and reliable practice.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to bill straight through the system to the clearinghouse is convenient although certain diagnosis are rejected through the clearinghouse.

Cons:

I am the CEO of a mental health practice and have been using Valant for our Psychiatry practice for the last ten years. This system will bring your revenue down by tens to hundreds of thousands of dollars! Using this system is the biggest regret of my career. Valant goes down during business hours all the time (6am through 3pm on a Monday for example) and it is impossible to view even the schedule during this time.This means you can't schedule appointments or even access a list of that day's patients. You can't prescribe medications. You can't check patients in and out. Worst thing is that there is no one to talk to during these times. Their customer support is basically non-existant! Valant eventually gave us the number of a liason to call in times like these because there were so many incidents of the system going out or lagging to the point of being unusable, but this person has no idea what is going on and has never been helpful and will only sometimes respond to his emails. The system goes down or crashes almost every week or two. Secondly, prescribing medications is very clunky with this EMR. The prescribing is redundant and requires opening up ten different windows to submit medications into the pharmacies. The mobile notes system is clunky as well.

Vendor Response

Thank you for your feedback regarding the service interruption caused by the Amazon Web Services outage on 10/20/25. We recognize how critical system reliability is for you and your patients, and we take these concerns seriously. The global service failure within AWS impacted many organizations, websites, and apps worldwide, including leading healthcare and technology platforms. AWS as confirmed that the root causes originated within their internal network systems and was not specific to Valant. Our Service Level Agreement aims for 99.9% uptime measured on a trailing 12 months, excluding factors outside Valant's reasonable control such as third-party provider outages. We follow communications protocols to ensure real-time visibility into any issues, even those outside our control. Due to the way this review is anonymized, we can't reach out directly to you, but we would appreciate the opportunity to connect. Please email subscription@valant.com to discuss your experience.

Replied November 2025

Latoya B.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 2 years

Reviewed January 2026

A Return to Simpler, Smarter Systems

I would rate Valant a 9.5 out of 10. It is an excellent system for both small and large behavioral health practices. Based on my experience with multiple EHR and billing suites, including other platforms, Valant stands out—particularly for TMS-based practices. While there are some opportunities to further enhance billing functionality, the overall ease of training, usability, and workflow efficiency is exceptional. Valant also provides strong implementation support for new practices and responsive ongoing help desk support, which adds significant value. After years of working with increasingly complex systems, Valant feels like a return to how business used to be done—simpler, more intuitive, and focused on getting the work done rather than working around the system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like most about the Valant EHR suite is its integrated design. Clinical, billing, and financial data live in one system, which allows for clearer visibility into operations, aging, and performance without relying heavily on external reporting tools. It reduces data fragmentation and allows teams to understand operational and financial performance in real time.

Cons:

There are a few opportunities to enhance end-user efficiency, such as improved visibility of patient identifiers across screens, more consolidated workflows for credit balance resolution and refunds, and additional system functionality for manual posting. The ability to balance both in the beginning and end, without the need start over when the balance is off. Also, improvement with telehealth functionality.

Reasons for choosing Valant EHR Suite

Cost, ease of use, and setup. Also Valant caters to the mental health community which continues to grow. The ability to support a practice at all sizes matter.

Reasons for switching to Valant EHR Suite

Financial visibility, and ease of use for patients and staff is important.

Vendor Response

Hi Latoya! We're so glad to hear you're having a good experience with Valant. Thank you for taking the time to write this review! Your feedback means the world to our teams.

Replied March 2026

Alishia Z.

Verified reviewer

Mental Health Care

2-10 employees

Used daily for less than 12 months

Reviewed November 2025

1 year with Valant and counting

So far so good and I'm looking forward to the future. It's a simple system with great upgrades and helpful task reminders.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is simple to use. The tutorial videos are helplful and customer service helps even more. They have provided great short cuts for me too. I love the tasks on the Dashboard because I need an extra level of accountability. I noticed that the system is updated all the time and I love this. Feedback is taken into account and the changes are very helpful.

Cons:

I did not know it was apart of the Amazon Web Service until the outage. I do have concerns that this system is apart of one of the 3 largest cloud systems which could make us a target for breaches. I'd like to know what is being done to be sure we are protected moving forward. Is it possible to have the appointment calendar accessible offline? Just a thought

Reasons for choosing Valant EHR Suite

Accountability was most important to me at the time.

Reasons for switching to Valant EHR Suite

I needed more accountability, in particular that tasks reminders

Vendor Response

Hi Alishia, thank you for taking the time to write this review! We're pleased to report that Valant user data and patient data are secure. Our database backups are stored outside of our core servers and are protected by triple redundancy. Data and backups were not impacted by the AWS outage. Regarding the outage, AWS is the world’s most comprehensive and broadly adopted cloud, and has had remarkable uptimes of 99.99%, with no similar outages for the previous four years. We are confident that we have invested in the best partner for the infrastructure for our platform and do not anticipate similar disruptions. We've shared your suggestion for offline calendar access with our team to consider developing. We appreciate knowing more about what we can do to provide a five-star experience. Thank you again!

Replied November 2025

Noelle C.

Verified reviewer

Management Consulting

2-10 employees

Used daily for more than 2 years

Reviewed May 2025

Valant EMR for Medical Professionals

I have been using Valant for over ten years successfully for several practices. I have recommended it to my colleagues.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

HIPAA, Security, debit/credit card processing, and portal. Also, the software engineers are available until 8pm EST, knowledgeable, and listen to suggestions for updates.

Cons:

The learning curve was challenging for me at first, but worth the effort, since it forms another layer of security for management versus employees.

Reasons for choosing Valant EHR Suite

It was not cost effective for a single practitioner without insurance claim needs.

Reasons for switching to Valant EHR Suite

Valant allows more control over medical billing.

Vendor Response

Hi Noelle, thank you for taking the time to write! We're so glad to hear you're pleased with Valant and that you continue to recommend our software to other practices. We're here to support all behavioral health professionals. Thank you!

Replied June 2025

Dr. Yolonda F.

Verified reviewer

Mental Health Care

51-200 employees

Used daily for less than 6 months

Review source

Reviewed December 2025

Terrible platform - Stay away!

Terrible! I would not recommend this platform to anyone! If it wasn't pushed on us by leadership I wouldn't even think to use it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I don't...if I could give it zero stars I would. There is nothing about this platform that I like. It is only second to the worst platform I have used in my 30 years of practice.

Cons:

This is not a user-friendly or intuitive platform. It takes six different clicks just to document a session, sign and lock the document. Treatment plan page will default to top of the page when entering goals, objectives and interventions which means you have to be very mindful of which you are working on and scroll down to the appropriate tab to enter information. Dashboard also defaults to original display so anytime you leave you have to reset your preferences all over again. There is too much information on the display which becomes overwhelming to look at and fatigues the eyes after a while.

Reasons for switching to Valant EHR Suite

Leadership decided to switch without getting feedback from providers.

Vendor Response

Hi Dr. Yolanda, we're disappointed to hear this. We'd like to assist with the usability difficulties you're facing. Please reach out to our Support team by submitting a ticket here: https://valantsupport.zendesk.com/hc/en-us/requests/new so our team can provide training and record your feedback internally. Your experience is important to us, and we want to make sure all Valant users feel comfortable in the software. Thank you!

Replied January 2026

Carmen M.

Verified reviewer

Mental Health Care

11-50 employees

Used daily for less than 2 years

Reviewed November 2025

“Best EHR”

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very easy to manage, never have any problems. What I like the most is that is very easy to navigate .love it!

Cons:

I like it all.. when I have questions, they answer fast.. very easy to manage and system never goes down.

Reasons for switching to Valant EHR Suite

System went down a lot and took forever- to response

Vendor Response

Hi Carmen! Thank you so much for taking the time to write this review. We're so glad to hear you're having a good time with Valant! We're here to support your practice and appreciate your partnership.

Replied December 2025

Robert S.

Verified reviewer

Medical Practice

2-10 employees

Used daily for less than 6 months

Reviewed January 2026

Long time user dissappointed.

Disappointing But I probably didn't understand enough about the EHR suit structure and if I had understood more I wouldn't have tried it

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Had the possibility to improve efficiency of charting. Integrated with the existing platform forward looking

Cons:

to little flexibility in structure of the note the notes easily became became over detailed, wordy risk of record containing to much private pt information Dictation option not included in the design

Vendor Response

Hi Robert, we're so sorry to hear that Valant has fallen short of some of your expectations. We would love to provide 1-1 training for note structures and custom templates. Please reach out to our Support team so we can show you the functionality! We're here to assist any way we can. Thank you!

Replied March 2026

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