--- title: "Laxis Software Reviews, Demo & Pricing - 2026" description: "Review of Laxis Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/meetings/laxis-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Call Recording Software](https://www.softwareadvice.com/call-center/call-recording-comparison/) / Laxis Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/meetings/laxis-profile/reviews/) # Laxis Review From $8.99/month Free version 1 plan Wondering if Laxis is right for your organization? Our Call Recording Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Laxis 4.3 [(20)](https://www.softwareadvice.com/meetings/laxis-profile/reviews/) Pricing Starting at $8.99 per user per month ### About Laxis Laxis is an AI-powered meeting assistant that helps sales teams, consultants, financial advisors, project managers, and HR professionals capture and organize information from conversations. The software is cloud-based, making it accessible from any device with an internet connection. Laxis automatically transcribes meetings, generates summaries, and extracts action items, reducing the time spent on manual note-taking. It integrates with popular video conferencing tools so teams can record and review discussions without switching between platforms. Customer-facing teams can use Laxis to log meeting insights directly into CRM systems, keeping records up to date without extra data entry. The platform suits small to mid-sized businesses looking to improve how they document and follow up on client interactions. Support for Laxis users is available through email, a knowledge base, and live chat, giving teams multiple ways to get help when needed. Do you work for Laxis? [Manage this product listing](https://www.g2.com/products/laxis/claim_requests/new?auto=true) Wondering if Laxis is right for your organization? Our Call Recording Software selection experts can help you in 15 minutes or less. ## Laxis User Interface ## Popular Laxis Alternatives Main Product Laxis 4.3 [(20)](https://www.softwareadvice.com/meetings/laxis-profile/reviews/) Ratings Breakdown - 4.25Ease of use - 4.31Value for money - 4.25Customer support - 4.35Functionality Pricing Starting at $8.99 per month Get Price Alternative Product [Microsoft Teams](https://www.softwareadvice.com/voip/microsoft-teams-profile/) 4.5 [(11155)](https://www.softwareadvice.com/voip/microsoft-teams-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.44Value for money - 4.24Customer support - 4.40Functionality Pricing Starting at $4.00 per month Get Price Alternative Product [Zoom Workplace](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/) 4.6 [(14679)](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/reviews/) Ratings Breakdown - 4.59Ease of use - 4.52Value for money - 4.36Customer support - 4.54Functionality Pricing Starting at $14.99 per month Get Price Alternative Product [Google Workspace](https://www.softwareadvice.com/marketing/google-workspace-profile/) 4.7 [(17707)](https://www.softwareadvice.com/marketing/google-workspace-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.59Value for money - 4.27Customer support - 4.63Functionality Pricing Starting at $7.00 per month Get Price Alternative Product [Google Meet](https://www.softwareadvice.com/voip/google-meet-profile/) 4.5 [(12173)](https://www.softwareadvice.com/voip/google-meet-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.63Value for money - 4.29Customer support - 4.32Functionality Pricing Starting at $6.00 per month Get Price Alternative Product [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) 4.7 [(24203)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.55Value for money - 4.43Customer support - 4.56Functionality Pricing Starting at $8.75 per month Get Price ## Laxis Pricing and Plans Starting price: $8.99 per month Free Trial Free Version Basic $8.99 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Laxis Features - Popular features found in Call Recording Activity Dashboard Automatic Call Distribution Call Center Management Call Monitoring Call Tagging Call Transcription Computer Telephony Integration Event Triggered Actions File Transfer Interaction Tracking IVR Recording - More features of Laxis Action Item Tracking Agenda Management AI Copilot AI/Machine Learning Annotations Audio/video file upload Automatic Transcription Calendar/Reminder System Calendar Sync Call Recording Chat Transcript Collaboration Tools Commenting/Notes CRM CRM Integration Dashboard Data Import/Export Data Storage Management Data Synchronization Decision Making Document Management Document Storage File Management File Sharing Full Text Search Meeting Notes Meeting Preparation Tools Natural Language Processing Notes Notes Management Playback Controls Real-Time Data Reporting/Analytics Scheduling Search/Filter Single Sign On Speech Recognition Speech-to-Text Analysis Subtitles/Closed Captions Tagging Templates Text Editing Third-Party Integrations Timecoding User Management Video Conferencing Workflow Automation ## Laxis Integrations Google Workspace Integration rated undefined from -1 review ## Laxis User Reviews ## Laxis customer ratings - Overall rating: 4.3/5 - Total reviews: 20 ### Rating distribution - 5 stars: 13 reviews (65%) - 4 stars: 4 reviews (20%) - 3 stars: 1 reviews (5%) - 2 stars: 0 reviews (0%) - 1 star: 2 reviews (10%) ### Secondary ratings - Ease of use: 4.3/5 - Value for money: 4.3/5 - Customer support: 4.3/5 - Functionality: 4.3/5 --- ### A crucial tool to increase productivity - Overall rating: 5/5 - Reviewer: Chris N. - Verified reviewer: Yes - Industry: Outsourcing/ Offshoring - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: January 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I work in a fast-paced industry where I'm often multitasking during meetings. Laxis makes it possible to multitask while it takes the notes for you! This means if I miss anything key during a conversation, I can always count on Laxis to let me know what I missed. It has also helped me double my productivity during meetings! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This tool provides the end user with a variety of meeting tools,. My favorite are definitely the transcription and key point tools, which allow you to flag any topics that are of importance. I use it with Google Chrome / Meet, which only requires two clicks to install, and it's ready to go! #### Cons The only downside I've found is that closed captions need to remain on for the tool to work properly. If they're turned off, the tool stops transcribing and the ability to make notes can be lost. However, I've already provided this feedback to the Laxis team, who was super responsive and receptive of the feedback. They're already working on a solution! #### Reasons for choosing Laxis The use cases and reviews made Laxis stand out as the no-brainer solution. --- ### For Meeting, Note-Taking, and Transcriptions Laxis Is The Way To Go. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered I really enjoy the app and the team is amazing. I highly recommend it to everyone. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is super easy to use. My favorite thing about it is that it also has a mobile app. I use it at every meeting to record, transcribe, and obtain, a meeting summary, customer requirements, actionable items, and follow up email copy and all of those made with the push of a button by their AI. #### Cons Integration with some conference apps can use some improvements and AI features are still under development so it will take a bit until the team identifies the best value that they can provide to all. --- ### Decent meeting transcription service, but support is lacking - Overall rating: 1/5 - Reviewer: Issac A. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered Poor, I think it's a decent service but the lack of any support communication is very disappointing and frustrating. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Decent transcription tool, that integrates AI services like highlights and an AI chat to interact with the recording meetings content. #### Cons Support and AI services, severely lacking. They never respond and while the AI features like chat and highlight are good, they don't count towards the quota correctly so your AI usage is innacurate. #### Reasons for switching to Laxis Price and quality of audio at Otter.ai were unfavorable. --- ### A good start at what could be a powerful meeting assistant. - Overall rating: 4/5 - Reviewer: Michael S. - Verified reviewer: Yes - Industry: Real Estate - Company size: 1001-5000 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Laxis has been a blessing since we've all been working from home for years. It's the meeting assistant you didn't know you needed, but can't live without once you use it. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Laxis absolutely crushes the Google integration, and the on Laxis management of meeting transcriptions and notes does exactly what it should. #### Cons The software is still in its infancy, the design and functionality could be more closely integrated, and some clutter could be reduced. Often software like this gets in the way, and while Laxis isn't a huge offender, it's a word of caution to them not to be. --- ### Laxis allows me to focus on the meeting - Overall rating: 5/5 - Reviewer: David C. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This is very good, easy to use software, especially for something so new to the market. Other similar tools seem to be overly complicated. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros I typically take a lot of notes during meetings, forcing me to pause in order to catch up. With Laxis, the conversation doesn't have to stop - I can focus on talking and listening. And since it is automatically loaded with Google Meet, I don't have to remember to transcribe. #### Cons Ideally, I could create templates that include my questions, so I can keep the conversation consistent when I am doing research. And I would like to be able to hide the captions during my meeting, knowing they are captured in Laxis. #### Reasons for choosing Laxis Simple to use and perfect for my purposes. --- ### Not bad, but not great - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Underwhelming. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros It was way to install and fairly straight forward to use. #### Cons Transcription was off and I found the overall product to be less desirable to competitive #### Reasons for choosing Laxis I didn’t. I ended up moving forward with otter ai after testing. --- ### Terrible Service, Software Didn't Work, No Refund after 12 hours subscribed. - Overall rating: 1/5 - Reviewer: Blake B. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered It was hard to find support, then when I found support, they were not helpful. The team invitation features didn't work at all. After 12 hours of subscribing, I switched to Otter, and asked for a refund of my $200. They denied my request despite barely even using their broken software. Do NOT waste your time and money. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Nice idea, terrible service, broken software. #### Cons It was hard to find support, then when I found support, they were not helpful. The team invitation features didn't work at all. After 12 hours of subscribing, I switched to Otter, and asked for a refund of my $200. They denied my request despite barely even using their broken software. Do NOT waste your time and money. --- ### Customer service is very impressive - Overall rating: 4/5 - Reviewer: Brigid W. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered I am very happy with the service and customer care, and with the product also. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Laxis has made note taking a thing of the past - I can focus totally on my clients and what they are sharing. I have found customer service to be of a high quality. Concerns I had about client confidentiality have been addressed promptly and and I have been given a very high level of care by the development team. It has been very hands-on. I am quite confident that any other issues that might show up will also be dealt with in a careful, courteous manner. #### Cons The trasncription is not perfect! But as some of the language I use in my consultations is non-standard than I', not surprised. A quick review after the consultation can sort this. --- ### Great For Making Meetings More Productive - Overall rating: 5/5 - Reviewer: Chris D. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really like the ability to record a meeting in Zoom, transcribe it after, and send it to members of our team that couldn't make the call. #### Cons I think the least favorite aspect was that it can be a bit glitchy. Sometimes it wouldn't catch a certain word or wouldn't remember my corrections after I fix a couple. --- ### Dissertation Help! - Overall rating: 5/5 - Reviewer: Lane R. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I use Laxis to record transcriptions of interviews for a qualitative dissertation. It works really well. The biggest plus for me is the customer service. I went over the allowable minutes in the free trial before I realized it. I immediately started subscribing to the service, but thought I had lost the data for the minutes that I went over on the free trial. The Laxis team graciously helped me recover it and went above and beyond in their customer service. #### Cons I have no negative feedback. It is truly a great product. --- Showing 1 - 10 of 20 Reviews [See All Reviews](https://www.softwareadvice.com/meetings/laxis-profile/reviews/) ## Other Top Recommended Call Recording Software [ChorusCX](https://www.softwareadvice.com/customer-experience/encore-workforce-optimization-profile/) **5.0** (1) Recently recommended **7** times [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4091) Recently recommended **3** times [RingEX](https://www.softwareadvice.com/call-center/office-profile/) **4.2** (1206) Recently recommended **3** times [Five9](https://www.softwareadvice.com/call-center/five9-profile/) **4.2** (485) Recently recommended **4** times Stuck Between Options? 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