360Alumni 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

360Alumni

4.6

(26)

Pricing

Pricing available upon request

About 360Alumni

360Alumni is a cloud-based customer relationship management (CRM) solution specializing in alumni management. Its goal is to facilitate alumni networking, communication and fundraising.

Key features of 360Alumni include an interactive map, alumni directory and a job board. Its fundraising capabilities include turnkey crowdfunding, event planning and an email campaign manager. Users can promote events, send invitations, provide participation visibility and allow alumni to share event details on social media.

360Alumni caters to university administrators and is targeted towards positions in departments such as career centers, dean’s offices, advancement offices, communications offices and alumni relations. It provides a forum for alumni to create groups for professional networking or chatting about personal interests.

360Alumni is priced annually, plus a one-time setup fee. It offers APIs for integration with other third-party applications. This solution is available only in the United States and Canada.

360Alumni Screenshots

360Alumni Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Enterprise

Pricing available upon request

Plan includes:

24/7
Creation of Website and Customized Theme
Customizable Email Marketing Plan
Including up to 50000 Emails Per Quarter
Online and Phone Support
Personalized Onboarding Support
Preparation and Upload of All Alumni Data
Quarterly Reviews With Client Success Personnel

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360Alumni Features

Popular features found in Alumni Management
Communication Management
Email Marketing
Event Calendar
Fundraising Management
Job Board
List Management
Member Accounts
Member Portal
Website Management
More features of 360Alumni
Access Controls/Permissions
ACH Payment Processing
Activity Dashboard
Activity Tracking
Alerts/Notifications
Alumni Management
API
Application Management
Campaign Analytics
Campaign Management
Commenting/Notes
Contact Database
Contact Management
Content Management
Credit Card Processing
CRM
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Templates
Data Import/Export
Discussions/Forums
Document Management
Document Storage
Drag & Drop
Electronic Payments
Email Management
Email Reminders
Email Templates
Engagement Tracking
Event Management
Event Scheduling
Event Ticketing
Filtering
For Alumni Associations
Live Chat
Member Directory
Membership Management
Mobile Access
Mobile App
Monitoring
Multi-Language
Newsletter Management
Online Forums
Personalization
Real-Time Analytics
Real-Time Notifications
Real-Time Updates
Receipt Management
Registration Management
Reporting & Statistics
Role-Based Permissions
Search/Filter
Single Sign On
Social Media Integration
Social Promotion
SSL Security
Tagging
Third-Party Integrations
User Management
User Profiles

360Alumni Integrations

Google Calendar

Google Maps

authorize.net

Meta for Business

Twitter/X

DonorPerfect

See all 13 integrations

360Alumni User Reviews

Overall Rating

4.6

Ratings Breakdown

69%

23%

Secondary Ratings

Ease of Use

4.6

Value for money

4.4

Customer support

4.7

Functionality

4.4

Have you used 360Alumni and would like to share your experience with others?

Corey R.

Verified reviewer

Philanthropy

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2019

WorkForce Multiplier !

I've enjoyed my time using the platform to help connect teachers around the state and the nation.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

360 has turned from a provider to a thought partner as we have grown and expanded out alumni offerings and supports.

Cons:

As of right now, I would like to see an improvement in the accessibility of automated tools with the email marketing system. As of right now, it's a bit heavy handed but it's not a deal breaker in the least bit.

Vendor Response

Hi Corey, thanks for the review! We've loved partnering with Golden Apple for the past four years. I'll check with Meg to make sure you and your team are well trained on the many automated tools in 360Alumni's integrated Emma email system, especially the ability to synchronize dynamic lists. As always, we'll update our product roadmap with anything else you need to be successful. We'll be in touch! - Christina Balotescu, Founder & CEO

Replied April 2019

Charley D.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 12 months

Review source

Reviewed September 2024

From Test Drive to Continued Support 360Alumni is the best.

360Alumni has been terrific. I love that they have a platform sandbox before you sign so you can test drive the environment! I think that was what got us over the hump to sign. The onboarding is fantastic and the continuing support means we get to stay for the long hall.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

While the software is easy to use, feature, and includes an easy to use email component, probably the best thing about 360Alumni is the customer service. Very responsive! [sensitive content hidden] is fantastic in that she gets back to me with either, "This is how you can do it," or "let me check on that." When i compared products originally, I found that the price was better and now we are customers for life because of the people!

Cons:

I don't think there are great API opportunities, yet. Also, not super mobile friendly, however that is on the roadmap for future upgrades.

Reasons for choosing 360Alumni

The price was less, not by a bunch, however 360Alumni INCLUDES the email marketing tool, Emma, which means over all less cost. And, 360Alumni has an environment that our team could go investigate, make changes and see how the platform worked in real time.

Verified

Reviewer

Non-Profit Organization Management

11-50 employees

Used daily for less than 12 months

Review source

Reviewed September 2022

360Alumni Helps Build A good Alumni Management System but lacks in areas of building social capitol

7/10

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The job board and data import was easy to use and most effective

Cons:

the lack of features for users to interact with each other on the site

Georgia S.

Verified reviewer

Recreational Facilities and Services

501-1000 employees

Used weekly for more than 2 years

Review source

Reviewed September 2024

Quality Product

Overall, it was a very positive experience.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

360Alumni is very user-friendly and straight-forward. The set-up is visually appealing and lends itself to multiple ways in which to engage your audience. I also found the customer support to be very helpful and friendly.

Cons:

The thing I liked least was nothing about 360Alumni itself, but rather in getting our population to interact with the site on a regular basis.

Frank S.

Verified reviewer

Broadcast Media

Self-Employed

Used daily for less than 2 years

Review source

Reviewed October 2023

The best customer service

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What stands out is 360Alumni's customer support team.

Cons:

Many of our older constituents found the platform difficult to navigate. From an admin perspective, I wished the platform was more of a self-contained, all-inclusive website instead of an add-on directory. In our case, I had to incorporate 3rd party services which made it more work.

Reasons for choosing 360Alumni

Customer service

Reasons for switching to 360Alumni

Security issues

Vendor Response

Thanks for your praise, Frank! We've taken your feedback and enhanced the user experience significantly for alumni of all ages and abilities in our next major release. This includes ADA accessibility compliance. For those reading this review, 360Alumni is not a content/website management system (like WordPress or Wix), so it does not act as a standalone website. 360Alumni is typically linked to from an existing marketing site.

Replied January 2024

Oumaima A.

Verified reviewer

Environmental Services

51-200 employees

Used weekly for less than 6 months

Review source

Reviewed July 2023

Strengthening Connections and Empowering Communities

I appreciate the platform's networking capabilities and the ability to connect and engage with fellow community members. The directory and search functionality make it easier to find and connect with individuals based on shared interests or affiliations, fostering meaningful connections within the community.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Users often highlight the robust networking features of 360Alumni. The platform offers a comprehensive directory of community members, making it easy to connect and engage with fellow alumni or community members. The powerful search functionality allows users to find and connect with individuals based on various criteria such as graduation year, location, or profession.

Cons:

I have mentioned that the pricing structure of 360Alumni can be a bit complex or costly, particularly for smaller organizations or communities with limited budgets.

Lisa O.

Verified reviewer

Higher Education

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed December 2018

Innovative and Always Improving Alumni Social Platform

360Alumni has allowed me to connect with alumni and establish our first alumni relations platform at our community college.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I mostly enjoy the clean and modern feel of the platform. The staff is always looking for ways to make improvements and stay current with changes in the industry.

Cons:

There are some manual tasks when it comes to managing your records. But, that comes with any alumni platform you use. It is just th nature of the industry.

Natalia R.

Non-Profit Organization Management

2-10 employees

Used daily for less than 2 years

Review source

Reviewed December 2018

Helpful team and Easy To Use

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The customer service is excellent! The client success team at 360Alumni are attentive and supportive. I have a monthly call with 360Alumni team member who helps me think about how we can use the platform to achieve our goals. The whole team is eager to help clients (big and small) and always open to receiving feedback. We have used the event feature to manage all types of events from a ticketed gala dinner to happy hours to group hikes to museum tours. I also like the Lists function which allows you to create static or dynamic lists of alumni and then easily send a message to everyone on that list. The Lists also sync with the email marketing platform My Emma (a great tool in its own right!), making it easy to send marketing-type emails to specific groups of alumni.

Cons:

There are a number of bugs and technical issues on the platform which will arise, especially when new functions and features are added. However, I suppose this would be true to some extent on every platform.

Oscar B.

Verified reviewer

Used unspecified for unspecified

Review source

Reviewed October 2014

Amazing Product for Student Organizations

We've been using 360Alumni for Los Hermanos de Stanford to help simplify and manage the data for our roughly 300 alumni member group. Before, we used an outdated spreadsheet to manage contacts and often it was incomplete. It was almost impossible to contact alumni with accurate information. With 360Alumni, we've been able to update our information and have an easy to use way to search them and their careers. In addition, their integrated emailing system has allowed us to contact all our alumni at once, simplifying our original process. We now have the option of contacting our alumni for donations with specified campaigns. Lastly, their integrated ticketing system allows us to sell tickets to events we may have in the future.

Ratings Breakdown

Ease of use

Customer support

Verified

Reviewer

Higher Education

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed March 2019

Great product for our alumni!

It was very easy to get 360Alumni up an running at Curtis. It has been even easier to make customizations and get tech support when needed. We have had a very positive experience with 360Alumni and hope to do so for a long time!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like how inviting and friendly it looks, the UX is relatively simply. It accomplishes all that we need as a small school and so much more without taking away a lot of staff time.

Cons:

Nothing about the software, it just takes a lot of time and effort to create activity and buy-in on these kinds of platforms, particularly with small schools.

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