MaestroAuction 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

MaestroAuction

4.1

(18)

Pricing

Starting at $1,295.00 one time

About MaestroAuction

MaestroAuction is a benefit auction planning system and fundraising management tool that allows you to create and manage online auctions. The software analyzes collected funds and helps manage event schedules via a unified portal.

MaestroAuction integrates auctions with existing websites, allowing users to design and manage events online. It also automatically manages collected funds and provides real-time information about online bidder activity, sales results and historical data.

MaestroAuction Screenshots

MaestroAuction Pricing and Plans

Starting price: $1,295.00 one time

Free Trial

Free Version

Basic

$1,295.00

per feature, one time

No plan information available

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MaestroAuction Features

Popular features found in Auction
Absentee Bidding
Alerts/Notifications
Billing & Invoicing
Buy Now Option
Event Management
Inventory Management
Live Auction
Payment Processing
Proxy Bidding
Silent Auction
Watch List
More features of MaestroAuction
Auction Management
Bid Management
Campaign Management
Contribution Tracking
CRM
Dashboard
Donor Management
Membership Management
Mobile Giving
Online Auction
Online Bidding
Reverse Bidding
Volunteer Management
Website Management

MaestroAuction User Reviews

Overall Rating

4.1

Ratings Breakdown

50%

22%

17%

Secondary Ratings

Ease of Use

3.7

Value for money

3.9

Customer support

4.4

Functionality

3.8

Michiko Y.

Verified reviewer

International Affairs

2-10 employees

Used monthly for more than 2 years

Review source

Reviewed January 2026

Love MaestroAuction!

I've used MaestroAuction for the past 4 years for our fundraiser and do really like using it. However, my colleagues are definitely not excited about it because they are overwhelmed with learning how to use it. It definitely just takes some time and usage to get familiar with the product, but I really like it! Their tech help is wonderful as is their leadership team - everyone I communicate from the Maestro team are kind and lovely!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We can use it for silent auction and live auctions, as well as for raffles and games and wine sales, etc. Pretty great all-in-one tool!

Cons:

The user interface could be updated and unless you have a good handle on all of its functionality, it can be an overwhelming software to use. I wish the training files were also easier to parse through.

Reasons for choosing MaestroAuction

Was familiar with the product and knew that MaestroAuction could also process games, raffles, and other merchandise.

Nicole R.

Verified reviewer

Music

11-50 employees

Used monthly for more than 2 years

Review source

Reviewed November 2024

Comprehensive program great for non-profit auctions

We have had a good experience with MaestroAuction for many years, and the support team has always been incredibly helpful both leading up to and at our event. We plan to continue to use this program for our non-profit's annual fundraiser.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

MaestroAuction has everything in one program, it makes it easy to track both attendees and donors, and to print reports for catering and the auctioneer and manage the financials all in one spot! I like that you can run through all the available reports on the home page and sort them by category.

Cons:

It can be hard to find the exact report you're looking for sometimes. Especially because the menus are stacked within each other sometimes, for example you need to open the people menu and then open view attendees to get to the assign bidder numbers option.

Julie B.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used monthly for more than 2 years

Review source

Reviewed November 2025

Mediocre Maestro

Webinars are available to help you setup the system. The support personnel are helpful and available night of the event if a problem arises.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

MaestroAuction allows you to have many available options at your event. Silent Auction, Live auction, Raise the Paddle.

Cons:

The system is clunky and does not have great ease of use compared to new technologies. Donor management and reports are hard to navigate and caused some confusion post event. The system is not an all inclusive system, you have to continue to pay for additional options like text to bid.

Mary Jo K.

Fund-Raising

Self-Employed

Used daily for more than 2 years

Review source

Reviewed December 2016

Software of choice! Wouldn't dream of running the auctions without it!

As an auction consultant, I have assisted scores of charities in utilizing Maestro since 1995. Its many enhancements make it SO robust. The developers have listened to auction managers and added many features, countless reports, and easy self-generated data extractions for customized merging. Ease of use is correlated with use of webinars, online tutorials and experience. The more you know the easier it is! It is comprehensive, combining all aspects of gift and guest data management and integration. The WebMaestro feature allows access to the product from anywhere. It so easy for volunteers and staff to enter data at any time from home or office or literally any place that they have internet access. The money saved by engaging volunteers to perform what was once the task of overburdened and limited office staff, cannot be overestimated - not least by the staff! Not to mention that volunteers feel valued when given meaningful tasks that they can accomplish. Recent inquiries have received virtually immediate call-backs from technical support, much appreciated!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Comprehensive program addressing all gift and guest data storage and reports. Banquet registration, seating assignments, meals. Bidding and invoicing. WebMaestro for online data entry from anywhere there is internet access, by staff and volunteers. TextToBid.

Cons:

It isn't the software, it's remembering all its features and how to use them, when under pressure. For example, when someone at the auction says: "What was the item number of the waffle iron," some people will scroll through the likeliest sections to find it, but in the Item Viewer there is a search option that is a shortcut. The more comprehensive a program is, the more the operators need to learn. It is worth it!

Daniel W.

Verified reviewer

Museums and Institutions

11-50 employees

Used daily for less than 6 months

Review source

Reviewed December 2022

Easy to Learn and Excellent Support

Overall, I had a very positive experience with MaestroAuction. As an auction software novice, I found the program to be quite intuitive and accessible. I worried about annoying the Support Team with how much I was calling them, but their insight and advice was invaluable throughout the planning process. The entire MaestroAuction team was always helpful and friendly as well.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I found the training videos on the Maestrohelp website to be excellent introductions to the software, and these tutorials helped to familiarize me with the features of the program before I even began entering data. We had a lot of printed materials for our event, and MaestroAuction's ability to generate reports, bid sheets, and thank you letters saved us a ton of time and energy. Entering data before the event was fairly simple and recording the actual bids during the auction was a piece of cake. I think the feature that I found most helpful was the Maestrosoft Support Team. They were always incredibly responsive, and their assistance enabled us to work through a number of concerns and crises.

Cons:

The part that caused us the most stress would probably be payment processing through qCheck, however, most of our struggles with that aspect could be attributed to technical difficulties rather than issues with the software. We also went to the Support Team with these technical difficulties, and their quick thinking and expertise allowed us to overcome the problems we were experiencing, so I don't have many cons to list.

Brenda B.

Verified reviewer

Non-Profit Organization Management

Self-Employed

Used monthly for less than 12 months

Review source

Reviewed May 2023

Booster Club - Non Profit Auction software review

Love the software - it’s very proper full for any sized organization. Just payment processing that isn’t optimal.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very powerful. Has reports upon reports, for just about anything and everything you can think of. Tax receipts for donations and sponsors. Tracking of where all your money came from. Who has paid and who hasn’t. Things that normally would take ages if you were tracking via a spreadsheet- is done in this program. Just choose your report.

Cons:

The iATS processing. Very convoluted, many steps, and takes too long. Needs to be instant night off, and processed as each transaction transpires. That was what our customers were used to. They asked and starting calling right away about where their charges were. We will be going back to square. The cost is pretty close to the same. No monthly charges with square either. Only when a transaction goes through.

Holly L.

Verified reviewer

Hospital & Health Care

51-200 employees

Used monthly for more than 2 years

Review source

Reviewed October 2023

Thank You!

I love working with Jay and the team to use MaestroAuction for our annual fundraising event! They are so QUICK to respond and VERY kind, and EASY to work with. It's so nice to know that when you call with questions/assistance, the people on the other line are not annoyed or inpatient with you :) This is a great software to utilize to ensure our auction goes smoothly! But in my opinion, it's the people behind the software that makes it the best!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

allows our event to be organized for the auctioneer and bidders

Cons:

I'm not sure.. .I think the pages can be a little overwhelming with so many buttons, but I don't know how you fix that.

Tori P.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used monthly for more than 2 years

Review source

Reviewed August 2023

Great Product!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

MaestroAuction does not complicate the backend of the product by adding overly fancy features or elements that are unlikely to be used. It is a very straightforward product, which I appreciate.

Cons:

Overall, there is not much to dislike about MaestroAuction. The cost can't be beat, and the customer service is exceptional.

Reasons for choosing MaestroAuction

We have used GiveSmart and FundDuel in the past and nothing can compare to the ease of MaestroAuction.

Reasons for switching to MaestroAuction

GiveSmart did not offer the same customer service experience, and the event-day use was not nearly as seamless as MaestroAuction.

Michelle C.

Verified reviewer

Education Management

51-200 employees

Used monthly for more than 2 years

Review source

Reviewed July 2021

We used MaestroSoft’s MaestroAuction Online and Text2Bid for our 2021 BVCS Auction & Take Home-Dinne

The software helped us to manage our event, track all our donated items, bidders, and sponsors.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is so easy to use and once you get some training, you’re able to set up your auction site. The support is top notch, the MaestroSoft team really helped us before, during and after our auction.

Cons:

None that I can think of! We used MaestroSoft’s MaestroAuction Online and Text2Bid for our 2021 BVCS Auction & Take Home-Dinner and it was a huge success. We had more sponsors than last year, and we raised over $60,000 for our Impact Fund.

Verified

Reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 2 years

Review source

Reviewed May 2019

Outdated Interface and Poor Usability

Ratings Breakdown

Ease of use

Functionality

Pros:

It has a comprehensive compliment of features.

Cons:

The interface is difficult to follow and the functionality is extremely difficult, especially for volunteers who are not real computer savvy. The user interface is outdated and does not rise to the current standards of user-friendly design. Help descriptions often do not match terminology or are not clear.

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