VolunteerLocal 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

VolunteerLocal

4.8

(204)

Pricing

Starting at $600.00 per year

About VolunteerLocal

VolunteerLocal is a cloud-based volunteer scheduling solution that helps users organize, manage and communicate with volunteers. Key features include real-time reporting, volunteer data collection and onsite check-in.

VolunteerLocal helps users recruit volunteers online using a self-scheduling interface. It also helps users contact volunteers in order to update them about upcoming events. Custom registration forms for volunteers are included. The real-time reporting feature helps users review jobs and shifts that have been created. This report allows users to re-assign, blacklist or delete volunteers. Administrators can modify security settings to granting role-based access to employees.

VolunteerLocal’s credit card integration, so users can charge application fees or refundable deposits. Refunds can be issued using the system’s charges dashboard.

It is priced on a per event annual subscription basis.

VolunteerLocal Screenshots

VolunteerLocal Pricing and Plans

Starting price: $600.00 per year

Free Trial

Free Version

Discover Plan

$600.00

flat rate, per year

Plan includes:

Conditional Questions
Email and SMS Communication Tools
Export Data to Csv File
Jobs and Shifts
Message Templates
Mobile App for Volunteers
Signup & Cancellation Notifications
Unlimited Applications
Unlimited Events
Unlimited Signup/Scheduling Pages

Grow Plan

$2,400.00

flat rate, per year

Plan includes:

Applicant Status & Qualification Tracking
Custom Design
Group Registration
Hours Tracking (Check in/Out Tools)
Import Volunteer Data
Job Assignments for Admins
Password Protected Jobs/Shifts
Email/SMS messaging

Enterprise Plan

Pricing available upon request

Plan includes:

Job-Level Notifications
Leader/Captain Admin Users
Shift-level permissions for users
Credentials / badges

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VolunteerLocal Features

Popular features found in Volunteer Management
Attendance Tracking
Event Management
Member Directory
Membership Management
Mobile Access
Recognition Management
Registration Management
Self Service Portal
Time Tracking
Volunteer Recruiting
More features of VolunteerLocal
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Assignment Management
Attendance Management
Calendar Management
Committee Management
Communication Management
Contact Management
Credit Card Processing
CRM
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Document Storage
Electronic Payments
Event Scheduling
Forms Management
For Nonprofits
Member Database
Personalization
Real-Time Analytics
Real-Time Reporting
Reminders
Reporting & Statistics
Scheduling
Search/Filter
SMS Messaging
Summary Reports
Third-Party Integrations
Volunteer Management

VolunteerLocal Integrations

DonorPerfect

Neon CRM

Little Green Light

Salesforce.org Nonprofit Cloud

Bloomerang

Bloomerang Volunteer

VolunteerLocal User Reviews

Overall Rating

4.8

Ratings Breakdown

81%

18%

Secondary Ratings

Ease of Use

4.6

Value for money

4.7

Customer support

5.0

Functionality

4.6

Susan B.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for less than 6 months

Review source

Reviewed January 2024

Moved from SignUpGenius to VolunteerLocal

I am the Volunteer Coordinator for a food pantry in Colorado. We operate twice a month and each pantry runs Sun - Wed. A single pantry has 184 volunteer spots that need to be filled. I have 500+ volunteers in my database. We moved from SignUpGenius to VL for function, i.e., better reports, and tech support. The team at VL have been easy to work with and my questions and concerns have been addressed promptly. If you have a repeatable event with a large number of jobs / shifts and you want to track volunteer information, you should consider VolunteerLocal.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

As an Admin, it is easy to duplicate events. Reports are easy to use and their database is set up in such a way that I have been able to create almost every report I wanted. Tech support responds promptly with legitimate answers. My 500+ volunteers are reporting VL is an easy too for them to use.

Cons:

N/A. I haven't come across anything we haven't been able to resolve or work through.

Reasons for choosing VolunteerLocal

These were the criteria I used when researching different tools. 1.Allow volunteers to see who they would be working with. This option is not available with most software due to privacy concerns. VolunteerLocal defaults to not allowing volunteers to see their co-workers, but I requested and received an exception. 2.Be easy for volunteers to sign up and edit an existing signup, i.e., add a comment, cancel a shift, etc. 3.Be easy for volunteers to add a guest, specifically, NOT requiring each volunteer, including minor children, to sign up separately with their own email ID. 4.Be easy for volunteers to view the number of open positions for a particular pantry date and/or job. 5.Be easy for volunteers to find the shift you are interested in. 6.Include a mobile app. As an Admin, I wanted it to be easy to duplicate an event and to run the reports I needed.

Reasons for switching to VolunteerLocal

The primary reason we are moving away from SUG is the technical support we received was unsatisfactory, i.e., the duplicate url issue occurred twice this year (delaying the release of new signups), numerous emails sent from SUG are not delivered due to ‘bad email IDs (from Microsoft)’ and there is no longer help from SUG to resend these, images and formatting options are not available when sending mass emails from SUG (the emails I’ve been sending recently are handcrafted in word and manually sent in groups of 100 from the Round Pantry ID), and third party cookies have prevented volunteers from signing up. Additionally, all reports in SUG are date-based and not volunteer-based. This requires an arduous process on my part to create the reports we like to see, e.g., number of active volunteers, number of faith organizations, etc. Also, I have experienced times when the SUG server is down and signups are simply not available.

Vendor Response

So great to hear how user-friendly and efficient VolunteerLocal has been for you and your volunteers. Never hesitate to reach out to support if you need anything!

Replied January 2024

Verified

Reviewer

Non-Profit Organization Management

11-50 employees

Used daily for less than 2 years

Review source

Reviewed August 2025

Great Volunteer Management Product

Amazing. Great product. Highly recommend. Appreciate all the customizable features and ability to add links and photos.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Best volunteer management product we have tried so far. Especially appreciate the constant and reliable support from [sensitive content hidden] for any and all questions I have!

Cons:

A bit of a learning curve at the beginning like any new system, however the support forums are really helpful to get an idea of what to do. If I have any questions I can just call and get a walk-through!

Marcia W.

Verified reviewer

Music

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2021

I LOVE Volunteer Local

Wonderful!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Over the years and with various organizations, I've used an array of volunteer sign-up programs. None come close to the user-friendly features of Volunteer Local (and a few were disasters!). Also, outstanding customer service--professional, personable and prompt.

Cons:

There have been a few very minor points, but their staff always listens and makes efforts to improve the software for the next time around.

Teresa L.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2025

Love VolunteerLocal for our festival.

I've used the software for 4 years and I still love it every day! The support is excellent too!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of using this software for myself and other volunteers that work with me at our festival is fantastic.

Cons:

The only thing I've found that would be helpful having is a quick and easy report that give me each shift with the number needed and the number filled.

Philippa G.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 12 months

Review source

Reviewed June 2025

International Convention Review

I found VolunteerLocal to be responsive and quick to deal with questions and they focused on resolutions.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Really easy to learn and set up my event and corresponding shifts.Support was easy to access and responsive. I needed a specialty report and the VolunteerLocal Support person quickly provided me a Google Spreadsheet that gave me exactly what I needed and taught me how to do it myself.

Cons:

A couple of minor suggestions. I needed to capture of summary of tshirt size AND hat size. I would have liked to see both on my dashboard.

Laura B.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 6 months

Review source

Reviewed March 2025

[sensitive content hidden] IS A HERO

Overall my experience has been confusing and overwhelming so far but [sensitive content hidden] has been my saving grace and I feel confident I can figure out everything I will need with her help!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I am just getting started in the platform and while it has been overwhelming, by far my favorite part is your personalized support. [sensitive content hidden] has helped me twice in the past week as I try to get familiarized with the platform and I just can't say enough about how wonderful she has been. She was kind, patient, and was so respectful in how she guided me through the tasks I needed to know more about. I especially love that you all do not use an automated system, and that I was able to reach the same *actual* person each time I called without having to go through a long menu of choices. THANK YOU for having live support staff available but most of all thank you for [sensitive content hidden]! :)

Cons:

It is a lot to take in, though that is probably unavoidable. It would be nice to see a list of certain data within the platform without having to export it as well.

Jessica S.

Verified reviewer

Food & Beverages

2-10 employees

Used daily for less than 12 months

Review source

Reviewed August 2024

Fast and Friendly support when needed

This is the first time I have really dove into the application. Trying to develop a process to fit out user needs as a sib organization. The support I have received when I have had questions is always prompt and friendly. This morning I left a voicemail and was immediately phoned back for assistance. [sensitive content hidden] was very professional and was able to assist with my issue as well as provide information for additional questions I had. While I like to explore things myself, It's good to know I have support when needed.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I like to ability to copy a volunteer to different positions instead of manual entry.

Cons:

Having to make export reports and the inability to go to the shift in my job and download it frmo there automatically. The icons are inconsistant, If i am looking at a shift list.. on the right is cancel but if I click the box to the right of the name, icons drop down and it is a trash can that says delete. They should probably be changed to something that says remove from shift. Delete can and has been misunderstood as Deleting a user. Its actually odd to have both ways from the same place available. A way to delete move/ copy multiple people from a job might be a good feature. I am not sure if it currently exists. There needs to be a wait list feature for each job that allows the ability to have someone apply and sit before they can sign up for a shift. This way data can be gathered for a job to select the most qualified for positions. The merge function leaves a little to be desired for users who have made 2 profiles with different forms of their name but the same email address. There should be a feature that stops a new profile from being made. This proves to be confusing to the user when they are trying to self verify. The search function is spotty. I can search a user with an email address and about 75% of the time it will come up. Additional tag in the template that allows the Job name( in our instance the team name) to be populated to the template. We send all invitations out in bulk for all jobs, so having the ability to have the job /team mentioned in the email would be preferred. This I assume would be the Job name and not the current or in additon to the current Job info.

Vendor Response

On a follow up call with the customer we addressed a few items from the feedback. (a) The feedback regarding the delete/remove was implemented, (b) while we don't have a formal wait list process, there are configurations available to create wait lists, (c) the merge process is a capability we support, (d) demonstrated that dup profiles are not being created, (e) search capability is working properly.

Replied August 2024

Brenda L.

Verified reviewer

Entertainment

11-50 employees

Used daily for less than 6 months

Review source

Reviewed May 2025

Volunteerlocal saves me HOURS of work!

I love this program. [sensitive content hidden] has been crucial in learning this program. This program has already saved me countless hours!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This is an amazing platform to keep our volunteers engaged and organized! It is very user friendly. The automatic reminders have saved me so much time. The tech support have been patient with me while learning the program.

Cons:

The inability to send texts and emails to individuals. I would like to have more crossover communication between events.

Rekko P.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 6 months

Review source

Reviewed May 2025

VolunteerLocal is #1

This is my first time gathering volunteers and it is a big event, This was the best one stop shop for everything we need, from communticating to the voulnteers and them checking in.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

All the help I got from Support [sensitive content hidden]! Streamline procces! The easy of setup and having thing in one place,

Cons:

So far nothing. When we had a creative brain storm, we would call Support and [sensitive content hidden] made it happen.

Connor P.

Verified reviewer

Non-Profit Organization Management