PerfectServe 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

PerfectServe

4.0

(2)

Pricing

Pricing available upon request

About PerfectServe

PerfectServe has over 25 years of experience improving clinical workflows and counts 100+ health systems, 500+ hospitals, and 30,000+ medical practices as customers.

With the Unite platform and its five integrated solutions, PerfectServe now offers a seamless, end-to-end experience that encompasses all of your healthcare scheduling and communication needs:

PerfectServe's Clinical Collaboration solution ingests information from multiple systems and simplifies complex care coordination workflows to accelerate speed to care. This unified communication platform delivers the right message to the right person at the right time in all clinical situations with proprietary Dynamic Intelligent Routing® technology.
PerfectServe's Call Center/Operator Console gives agents seamless connections with call schedules and patient location details from the EHR, CRM, and secure messaging platform for immediate, accurate call routing and resolution. The cloud-based solution supports location-independent, virtual call queues to mobilize agents on the most critical queues at every moment.
PerfectServe's Lightning Bolt providers and staff scheduling solution reduces burnout and saves time for...

PerfectServe Screenshots

PerfectServe Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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PerfectServe Features

Popular features found in Patient Scheduling
Alerts/Notifications
Approval Process Control
HIPAA Compliant
Mobile Access
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
Reporting/Analytics
SMS Messaging
Third-Party Integrations
More features of PerfectServe
Appointment Scheduling
Call Routing
Care Plan Management
Messaging
Patient Engagement
Scheduling
Virtual Waiting Room

PerfectServe User Reviews

Overall Rating

4.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

4.0

Value for money

3.0

Customer support

4.0

Functionality

4.5

Have you used PerfectServe and would like to share your experience with others?

Jonathan D.

Verified reviewer

Medical Practice

201-500 employees

Used daily for more than 2 years

Review source

Reviewed September 2019

Paging Service

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This product is something my office and hospital rely on for paging. I truly use it everyday and it helps with communication amongst medical personnel.

Cons:

Nothing truly negative to say. I’ve been blessed to incorporate use of this daily to help with my practice.

Verified

Reviewer

Marketing and Advertising

51-200 employees

Used monthly for less than 12 months

Review source

Reviewed May 2019

Software on the Edge of Being Great

This software has a ton of potential to be a truly assistive solution, but continues to fall short of the mark.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The integrations that allow my medical clients to go beyond texting while staying in compliance with HIPAA and other medical data regulations are fantastic. The user interface and experience is much more updated than a lot of healthcare communication software we see.

Cons:

This software isn't so comprehensive as to remove a layer of communication frustration - it only adds to all the alarms, devices, and other infrastructure our practitioners (especially nurses) already have to deal with. We've given direct feedback to PerfectServe over the years that has yet to be integrated.

Showing 1 - 2 of 2 Reviews