Magentrix 2026: Benefits, Features & Pricing

18 months after starting to integrate Magentrix with Salesforce our portal is now woven into many of our business processes. Even though Magentrix can clearly rely on our continued custom, they are still more helpful, flexible and supportive than I could wish for. Not only is the software reliable and robust, the support, discussion forums, blogs etc complete the package. Of course there are things I'd like them to change or improve, but at least it feels like they are actually listening when I make these suggestions. I'm an administrator rather than a programmer, so I've really appreciated the ease with which I've been able to create, configure and maintain pages, classes, workflow etc without needing too much re-education. Thanks.

We have been quite pleased with the system but do find it challenging to get issues resolved. We recently had a glitch in the system that we spent a lot of time on finding the root of the issue and then getting a resolution.

the system is really useful, it get us the ability to create and manage all kind of records on-line. It allow us to have a bigger number of users in the platform with self-service portal license. Giving us the chance to enhance and reduce the time in our processes.

We've been using Magentrix for over 3 years for our customer portal solution, integrated with Salesforce. We evaluated the Salesforce portal at the same time and found that Magentrix was far superior in every way -- a simplified pricing model, handholding support during setup and post-implementation, and a beautiful interface both on desktop and mobile. The 4 star ease of use is simply due to the time it takes to setup the security and portal before you can go live - at least when we went through implementation it was not "out of the box" setup, but that's due to the serious fine-tuning you can do from a security and user profile perspective. It's more like, "what can't you do with Magentrix" as opposed to "what does this product do?" It's so flexible that you can configure it to suit any possible business need. The developers, I'm convinced, are geniuses. I've never seen such flawless updates and features before in any product that we use. We use it to integrate our knowledgebase from Salesforce, product documentation, for customer help desk tickets, training videos, white papers, and more. Once it's set up, it is really a set it and forget it application that just works flawlessly. What really makes Magentrix shine, though, is the SUPPORT. These people are like the Four Seasons of software vendors! The response time, follow-up, knowledge level of the folks answering questions, and ability to offer a variety of approaches and solutions to a single business need truly underscores Magentrix' reps deep level of product and Salesforce knowledge. I really feel like they are on our side, a part of our team, and are -- by far -- the best, most valued, and easiest vendor relationship we have.

I have used Magentrix for a few years now. They are a good company to work with and are flexible. Overall the portal is easy to use and does most of what we need it to. The reporting options could be a bit more comprehensive.

We replaced our expensive SalesForce gateway with Magentrix. Magentrix allows us to hook into all areas of Salesforce, including custom objects. We can create multiple portals. Way cheaper too!

We've been using Magentrix for almost 2 years and love the product and the support. The product easily integrated with Salesforce. The support team is very helpful and extremely responsive. Highly recommend this product!

With the close and essential support of our developers at Nebula, we have managed to deliver the Magentrix platform to our 7,000 plus client base within a short period of time and with excellent feedback. By linking the flexible Magentrix platform with our Salesforce org we have been able to create a productive self-service solution which also enables clients to complete nationally recognized qualifications. Lee and his team at Magentrix have provided excellent support to our developers at Nebula and helped to create something we are all very proud of.

Magentrix has been a great provider to work with, they are quick to respond to service requests, and or develop new tools, functionalities, and reports as we request.