Checkbox Survey 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Checkbox Survey

4.1

(9)

Pricing

Starting at $480.00 per year

About Checkbox Survey

Checkbox is a professional survey tool for enterprises, businesses, organizations, teams, and individuals that can be hosted in the cloud or on-premises.

Create beautifully branded surveys, deliver and track invitations, and analyze results from your desktop or mobile.

Completely customize Checkbox with white-labelling features, advanced developer features, API access, and optional source code.

Checkbox is the trusted tool for market-leading companies, government organizations, and academic institutions.

Checkbox Survey Screenshots

Checkbox Survey Pricing and Plans

Starting price: $480.00 per year

Free Trial

Free Version

Basic

$480.00

per user, per year

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Checkbox Survey Features

Popular features found in Survey
Customizable Questions
Customizable Templates
Data Analysis Tools
Data Import/Export
Drag & Drop
Email Marketing
Feedback Management
Question Branching
Skip Logic
Support Audio/Images/Video
URL Customization
More features of Checkbox Survey
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
API
Campaign Management
Charting
Collaboration Tools
Commenting/Notes
Conditional Logic
CRM
Customer Experience Management
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Dashboard
Data Visualization
Email Management
Email Reminders
Engagement Tracking
Mobile Survey
Multi-Channel Distribution
Multi-Language
Multiple User Accounts
Negative Feedback Management
NPS of Customers
NPS of Employees
NPS Survey Structure
Pulse Surveys
Question Library
Question Piping
Randomization
Ratings/Reviews
Real-Time Analytics
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Reminders
Reporting/Analytics
Reporting & Statistics
Response Quotas
Response Validation
Search/Filter
Single Sign On
Social Media Integration
SSL Security
Survey Builder
Survey/Poll Management
Surveys & Feedback
Template Management
Text Analysis
Text Fields
Third-Party Integrations
Trend Analysis
Visual Analytics
Website Integration
Widgets

Checkbox Survey User Reviews

Overall Rating

4.1

Ratings Breakdown

44%

33%

11%

Secondary Ratings

Ease of Use

4.0

Value for money

4.0

Customer support

4.3

Functionality

4.3

Mohamed E.

Verified reviewer

Food & Beverages

10000+ employees

Used daily for less than 12 months

Review source

Reviewed March 2023

Create an effective survey

Good and easy usage.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like this software and its features as I can collect massive data for any branching.

Cons:

Unfortunately, it doesn't have email access for marketing and other things.

Shahrul I.

Verified reviewer

Financial Services

10000+ employees

Used weekly for less than 2 years

Review source

Reviewed December 2021

Survey with Checkbox Survey

Ratings Breakdown

Ease of use

Functionality

Pros:

This software is quite unique for creating the survey form. The survey template is really helpful in guiding user to creating the survey form, and pointing out things that are missing on the survey.

Cons:

I have use it for almost 1 years, and really satisfied with all the feature and tools that this software has provided. Some of feature my be missing, but with the cheap price, i have no complaint.

Verified

Reviewer

Pharmaceuticals

1001-5000 employees

Used weekly for more than 2 years

Review source

Reviewed August 2019

Version 7 was not an equal product or upgrade

No longer ideal. I am still waiting on follow up after a lengthy discussion of issues.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Cost efficient existing familiarity by users/ ease of use

Cons:

Many tabs/ screens, maneuverability required to create survey. Version 7 upgrade came with many bugs and lack of full functionality ( PDF'ing surveys), fidelity, speed, accessibility. Lost market share of responses due to change to domain name creating need for users to manage access themselves, very low communication, customer service.

Reasons for choosing Checkbox Survey

Incumbent system +8 years.

Jaimee B.

Used unspecified for unspecified

Review source

Reviewed March 2010

Completely Meets Our Needs

Checkbox survey software completely meets our needs. It was easy to learn and any questions I have are always promptly and clearly answered by the Checkbox support team. I can get surveys out very quickly and the response rate has been so high and the feedback so helpful that I would highly recommend this product to any company that values its customers.

Ratings Breakdown

Ease of use

Customer support

Pros:

We struggled with client-vendor communication for years before Checkbox. With customers all over the country it's difficult to determine what everyone's needs are without asking them directly. Our goal was to find a product that would allow us to quickly and easily touch base with and collect feedback from these clients. We achieved that goal using Checkbox. The interface is extremely user friendly. I find the variety of question types to be more than adequate, which enables me a lot of flexibility when creating my surveys. The charts and graphs in the reports are great for presentations and I've even used some of our statistics as selling points. The open responses are the most beneficial to us and we've found that nearly all of our customers have something to say, which we never would have know without Checkbox.

Cons:

The only con I can think of is the template choices. The template manager easily allows you to incorporate your branding into surveys and the template we use works great for us, but I can see how some companies might like to see a few more ready-made options.

Verified

Reviewer

Pharmaceuticals

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed August 2019

Survey Made Easy

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customizable templates allow us to quickly set up our projects to provide unique client experiences

Cons:

There has been very little to complain about

Verified

Reviewer

Management Consulting

201-500 employees

Used monthly for less than 12 months

Review source

Reviewed December 2022

Fit for purpose and inexpensive

I think that this solution is cost effective and reliable. It is a basic solution, hence the price point, so don't expect all the bells and whistles when compares to other similar products.

Ratings Breakdown

Ease of use

Functionality

Pros:

This solution is ideal for startups on a budget. It's easy to use, practical and I.T. experience is not needed to navigate and figure out how Checkbox Survey works. It's easily customizable and yields good results. This solution also supports branding and theming - surveys are professionally designed with a selection of modern templates.

Cons:

You can experience a little lag or unresponsive from time to time. Other than that, it works well.

kalyn H.

Verified reviewer

Used unspecified for unspecified

Review source

Reviewed December 2016

Clear and organized analytics

We conduct surveys to measure our progress in all aspects of our nonprofit. A checkbox has helped us maintain accurate records of college students (our scholarship recipients) academic progress. We've been able to track event attendees option of different fundraising aspects, helping us to improve next year, as well as learn about our supporters.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Verified

Reviewer

Computer Software

1001-5000 employees

Used monthly for less than 12 months

Review source

Reviewed November 2018

Value for the money

Overall, it has been good. The support has been decent and they are coming out with a new version that may provide a better interface and faster response. It does what it purports to do, so we are satisfied so far.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

The price on this versus other survey software was a big factor. some of them are very expensive, so if you are unsure of whether you will get responses and results, making a smaller investment is wise. It has the same features as the others, but was several thousand dollars less annually.

Cons:

The web interface is a bit klunky, and can be slow. Also, the way security is set up is strange, because you set it up on a folder, then an individual survey. It is not the most intuitive interface, but once you get used to it, it gets the job done. If cost is a key point, you should check it out.

Leslie L.

Used unspecified for unspecified

Review source

Reviewed April 2015

SLOW

If you are not in a hurry, this is great. Surveys are nice, data collection is wonderful but it is sooooo slow you will pull your hair out creating a survey! The university I work for bought this and we must use it over survey monkey.

Ratings Breakdown

Ease of use

Customer support

Vendor Response

Hi Leslie Thanks for your feedback. Checkbox version 6 should actually be quite "snappy" compared to earlier versions, especially with the caching enhancements we've made in the last few updates. Since your installation is self-hosted, if you are having performance problems you may just not have enough server resources available for the size of your database. I would encourage you to reach out to our support team for suggestions on tweaks you can make or recommendations on server setup. Thanks!

Replied April 2015

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