RaveCapture 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

RaveCapture

4.4

(7)

Pricing

Starting at $99.00 per month

About RaveCapture

RaveCapture is a review and UGC platform designed to help businesses do more with customer feedback. Instead of just collecting reviews, RaveCapture helps brands uncover key themes, improve products, and refine marketing strategies based on real customer experiences.

With seamless integrations for ecommerce platforms like Shopify, BigCommerce, and Magento, businesses can automate review requests, import and manage existing reviews, and display trust-building elements like UGC galleries and shoppable reviews. Our AI-driven insights feature identifies trends in feedback, helping teams make smarter decisions across marketing, customer service, and product development.

Whether you’re an ecommerce brand looking to boost conversions or a service-based business aiming for deeper customer insights, RaveCapture helps you collect, analyze, and act on customer feedback—turning real experiences into meaningful business growth.

RaveCapture Screenshots

RaveCapture Pricing and Plans

Starting price: $99.00 per month

Free Trial

Free Version

Free Plan

$0.00

Plan includes:

In-Email Review Requests
Product Reviews
Company/Site Reviews
Product Page Reviews Widget
Shoppable Instagram Carousel

Power Plan

$99.00

flat rate, per month

Plan includes:

On-site Q&A
Automated Social Posting
Solution Engineering
Product Specific Review Requests
Instagram Post Curation
In-Email Upsells (Review Requests)
Google Shopping Ad Reviews
Product Blacklist
On-Site UGC Survey
Custom CSS for Widgets

Enterprise

$349.00

flat rate, per month

Plan includes:

API Access
Multi-Store Syndication
Product Review Surveys
Monthly Account Audits
Experience Surveys
Post-Purchase Surveys
Automated Social Posting
Dedicated Account Manager

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RaveCapture Features

Popular features found in Content Marketing
Audience Targeting
Campaign Management
Content Library
Customizable Branding
Customizable Templates
Editorial Calendar
Publish Scheduling
Reporting & Statistics
SEO Management
Social Media Integration
Workflow Management
More features of RaveCapture
Activity Dashboard
Activity Tracking
AI/Machine Learning
Alerts/Notifications
API
Approval Process Control
Campaign Analytics
Campaign Planning
Categorization/Grouping
Chat/Messaging
Communication Management
Content Management
CRM Integration
Customer Database
Customer Experience Management
Customer Journey Mapping
Dashboard
Data Import/Export
Data Visualization
Email Management
Email Marketing
Email Reminders
Engagement Tracking
Feedback Management
Filtering
For Customer Referrals
Incentive Management
Multi-Campaign
Multi-Channel Campaigns
Multi-Channel Communication
Multi-Channel Marketing
Multi-Language
Multi-Location
Negative Feedback Management
NPS Survey Structure
Performance Metrics
Process/Workflow Automation
Ratings/Reviews
Real-Time Analytics
Real-Time Notifications
Reminders
Reporting/Analytics
Response Management
Review Badge Management
Review Monitoring
Review Notification
Review Request
Review Sharing
Search/Filter
Sentiment Analysis
SMS Messaging
Social Promotion
Social Sharing
Survey/Poll Management
Surveys & Feedback
Template Management
Third-Party Integrations
Visual Analytics
Website Integration
Widgets

RaveCapture Integrations

OpenCart

PrestaShop

Shopify

WooCommerce

Instagram

Twitter/X

See all 10 integrations

RaveCapture User Reviews

Overall Rating

4.4

Ratings Breakdown

57%

29%

14%

Secondary Ratings

Ease of Use

4.6

Value for money

4.3

Customer support

3.9

Functionality

4.4

Have you used RaveCapture and would like to share your experience with others?

Verified

Reviewer

Management Consulting

10000+ employees

Used daily for less than 2 years

Review source

Reviewed July 2019

Helps build trust in eCom

Easy to setup. Various platform integrations. I with the TrustSpot name was more well known.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Helps establish trust with visitors. Can embed on your website and many templates are available for different pages and uses.

Cons:

It appears they removed the free plan? I think the lowest rate is still too expensive for what is offered. They also need to do a better job of getting the TrustSpot name out their. If I had to guess, most people have not heard of TrustSpot before which may reduce the value of the badge. Another reason why I think the monthly rate is unjustified.

Reasons for switching to RaveCapture

Forced out by McAfee

Veronica D.

Verified reviewer

Retail

2-10 employees

Used daily for less than 2 years

Review source

Reviewed December 2019

Trustspot does a great job at collecting reviews

My experience with them was good except for the structured data issues, but if you have a small store with simple products, and you are not worried about the structured data, this app might work great for you.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is easy to use, it has a very friendly interface. Setting it up to sync with BigCommerce was easy. Customer service is good. It is great at collecting reviews because it makes it easy for people to review their purchases directly from the email.

Cons:

I had many issues with their structured data. This feature needs a lot of improvement. As much as they are good in collecting reviews, their structured data side is terrible and it was hard to communicate my concerns as I was never allowed to speak directly to the tech people, only through a customer representative that had no idea about structured data. When a local business object was created for each product and the errors on Google started to go up I decided to look for another company, unable to solve the issues with them.

Vendor Response

Hi Veronica, I wanted to thank you for using TrustSpot. We spoke on the phone for your demo, and I know Hannah spent a lot of time to ensure you were happy with the system. I'm glad you were happy with our interface and that we helped collect a lot of great customer experiences for your business. As a fellow business owner, I very much appreciate you for installing TrustSpot and trusting us to help you collect content. Since we last spoke, we've added dozens of new features into the system including our Loyalty & Referrals platform. Regarding the cons, the structured data issue from my understanding was caused by duplicate rich snippet code already on your template - from another app outside of TrustSpot. Hannah did her very best to assist you and offer recommendations how to resolve. We even made custom changes to ensure it was working fine for you. I hope you have a great holiday, and would love to earn your business in the future. Thank you, Ryan Haidinger

Replied December 2019

Kevin W.

Apparel & Fashion

2-10 employees

Used daily for less than 12 months

Review source

Reviewed October 2018

Customer service leaves something to be desired

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The free tier is pretty good and provides enough functionality for us at the moment. Paid tiers aren't outrageous like their competition. Customer service has been less than friendly and not helpful when it comes to basic questions.

Cons:

Customer service is rude with me and basic questions seem like an annoyance

Terriann M.

Verified reviewer

Automotive

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2023

TrustSpot is an integral part of out reputation management

The customer service availability and support is top notch!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

TrustSpot is a robust platform with features to help us grow our business and manage our reputation which is hugely important in any industry.

Cons:

I need more time to leverage all of the features but that is on us and not on TrustSpot. It is full of good features to use.

Jenna S.

Verified reviewer

Media Production

2-10 employees

Used daily for less than 12 months

Review source

Reviewed October 2018

Perfect solution for our small business

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Solid platform with all the features you would expect (direct requests, mail after purchase, company reviews, widgets, etc). The price tag isn't absolutely ridiculous like the competition. Allows for editing the email template.

Cons:

Customer service was difficult to deal with in getting BCC emails working properly with our shipping tool. In subsequent contact with CS, they just aren't very friendly and are quick to discard your issues.

Gerard D.

Verified reviewer

Internet

2-10 employees

Used daily for less than 2 years

Review source

Reviewed April 2021

TrustSpot reviews

Easy for customer review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy for customers to use and great support for us when needed.

Cons:

Fully satisfied and nothing to really list as not liking.

Reasons for switching to RaveCapture

Migrated to TrustSpot

Vendor Response

Thank you for the wonderful review, Gerard!

Replied April 2021

Michael W.

Verified reviewer

Automotive

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed March 2019

Awesome product and company

Live chat support is quick to answer any questions. They did the install for me so that was easy... everything looks great on the site, the conversion increase benefits are massive and trackable. The ROI on user generated content is just insane... completely changed the growth trajectory of our business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The system collects TONS of content. Product reviews, photos, videos, etc. It's automated and doesn't soak up my time... just delivers all on its own.

Cons:

I wish there we're more widget layout options.

Vendor Response

Thank you for the great review! I'm glad that TrustSpot is working well for you, and you're able to capture amazing UGC experiences of your customers. Please let us know if you have any questions on new features or integrations. Thank you, Ryan Haidinger CEO, TrustSpot

Replied June 2019

Showing 1 - 7 of 7 Reviews