RAY 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

RAY

4.6

(24)

Pricing

Pricing available upon request

About RAY

RAY is an online property & tenant management platform with a wide variety of features addressing the daily challenges of property and community management. RAY operates in both, commercial and residential markets. RAY is the ideal solution for property managers when it comes to managing daily operations, communication, services, payments and communities.

Here's a list of RAY's modules and features:

Property Management
Leasing & Invoicing
Property Marketplace
Viewing & Booking Requests
Move in/Move Out Inspections

Operations Management
Visitor Admission Management
Maintenance Management & Issue Reporting
Delivery Management

Payments
Dues & Online Payments
Subscriptions
Accounting System Integration

Services Management
Space Booking & Management
Restaurants & Shops
On-Demand Custom Services

Communication
News & Events
Push Notifications & Reminders
Polls & Surveys
Directories

Integrations
Various Systems Integrations

RAY's wide variety of features efficiently assist property, facility, and community managers with all their daily operations and concerns.

RAY is also known to be user-friendly, and RAY's customer support team is always ready to provide you and your team w...

RAY Screenshots

RAY Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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RAY Features

Popular features found in Real Estate Property Management
Communication Management
Contact Management
Contract/License Management
Credit Check
Document Management
Electronic Payments
Insurance Management
Lease Management
Payment Processing
Rent Tracking
Tax Management
Work Order Management
More features of RAY
Access Controls/Permissions
Accounting
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Billing & Invoicing
Calendar Management
Channel Management
Commercial Properties
Compliance Management
Customer Database
Customizable Branding
Customizable Reports
Data Import/Export
Digital Signature
Document Storage
Facility Management
Facility Scheduling
Financial Management
Floor Plans & Maps
For Offices
Guest Check-in/Check-out
Guest Tracking
Help Desk Management
Housekeeping Management
Inspection Management
Lease Tracking
Listing Management
Maintenance Management
Maintenance Scheduling
Multi-Location
Occupancy Management
Online Payments
Owner Portal
Parking Management
Property Database
Real-Time Data
Real-Time Updates
Recurring/Subscription Billing
Reminders
Rent Collection
Reporting & Statistics
Reservations Management
Residential Properties
Resource Allocation & Planning
Resource Management
Room Booking
Search/Filter
Space Reservation
Task Management
Tenant Management
Tenant Portal
Tenant Tracking
Third-Party Integrations
Usage Tracking/Analytics
User Management
Vacancy Management
Vendor Management
Visitor Management
Visual Analytics

RAY User Reviews

Overall Rating

4.6

Ratings Breakdown

67%

29%

Secondary Ratings

Ease of Use

4.8

Value for money

4.8

Customer support

4.9

Functionality

4.7

Simon H. S.

Verified reviewer

Real Estate

51-200 employees

Used daily for less than 2 years

Reviewed October 2023

Best Real Estate SaaS Solution

Very professional and ease of implementation

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, professional team development and flexibility to change

Cons:

Financial data better to be on your own servers

Vendor Response

Thank you for taking the time to review RAY. We appreciate your feedback and hope we can continue to be helpful to you.

Replied November 2023

Kim M.

Verified reviewer

Real Estate

51-200 employees

Used daily for more than 2 years

Reviewed October 2023

Ray Connects the BDD community!

Ray connects the community on so many different levels (through the feed feature on a fun and personal level) and through insights on a professional level. It makes all of our services and shared spaces accessible to anyone at any time and helps us promote and sell addtional services. Our favorite feature is the book space feature that helps the community easily book meeting rooms and shared spaces along with the report an issue feature that ensures we offer the best quality service to all of our tenan and manage requests internally!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The feed feature along with the report and issue feature and the book space as well. It is easy to use both for our users and our teams internally!

Cons:

We have too many intergrated softwares into the app, wish Ray could add features that would replace them!

Reasons for choosing RAY

Ray's CMS is easy to use and it has all the features we need to ensure the best experience for our large community!

Vendor Response

Thank you for taking the time to review RAY. We appreciate your feedback and hope we can continue to be helpful to you.

Replied November 2023

Ramzi E.

Verified reviewer

Oil & Energy

51-200 employees

Used daily for less than 12 months

Reviewed September 2023

Some Features for Improvements are Required

Improving by the assistance of Firas and then Aleen

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Follow up and assistance done by Aleen :)

Cons:

Prefer to have less manual work and more automation.

Vendor Response

Thank you for taking the time to review RAY, we appreciate your feedback. We will be using your valuable insight to make the necessary improvements.

Replied September 2023

Nabil S.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Reviewed October 2023

Ray supporting a smart hotel

It is a very pleasant and productive collaboration

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It offered a full mobile app solution to our tenants and staff, with lots of useful features to help automate and organize our operations in a modern way. The solution was integrated in real-time with our engine and the orchestration was state of the art. The modularity and dynamism of Ray solution expanded our vision and it is definitely a high added value to our offering

Cons:

Nothing to say here, they know what they are doing

Vendor Response

Thank you for taking the time to review RAY. We appreciate your feedback and hope we can continue to be helpful to you.

Replied November 2023

Suzan R.

Verified reviewer

Education Management

1001-5000 employees

Used weekly for more than 2 years

Reviewed December 2023

Evaluating the collaboration between AUB and RAY

My overall experience with ray is excellent. The employees are good listeners, open to comments, and problem fixers. And the application is very user friendly, with a good display. I am happy with the collaboration between RAY and AUB.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

What I like most about RAY is that it is very user friendly. The display, the way the application works and the way it integrates with the user helps the user to understand its use better. In addition to that, the communication between AUB and the employee at RAY is very good. The employee is always there to listen, and fix all the comments directly. This is making the work much easier on me. Not to forget that, the employees I contact and communicate with are very open to all my comments, I directly find my comments solved.

Cons:

The only problem I am facing is related mainly to our community at AUB and not to RAY directly, is that I am unable to attract a high number of users. That's a problem I want to solve and find a way to attract more users from the AUB community to use the application.

Vendor Response

Thank you for taking the time to review RAY. We appreciate your feedback and hope we can continue to be helpful to you.

Replied January 2024

Therese R.

Verified reviewer

Government Relations

201-500 employees

Used daily for less than 12 months

Reviewed November 2023

Feedback for Ray

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The app has been very useful in facilitating our daily operations. It enables us to monitor our clients' bookings and transactions effectively, and the dashboard presents the data in an easily understandable format, which helps us reduce administrative tasks. Overall, we are highly satisfied with the app's performance and the exceptional support rendered by the Ray team. Their responsiveness to our needs has been commendable.

Cons:

Nothing so far. The app has been very useful in facilitating our daily operations. It enables us to monitor our clients' bookings and transactions effectively, and the dashboard presents the data in an easily understandable format, which helps us reduce administrative tasks. Overall, we are highly satisfied with the app's performance and the exceptional support rendered by the Ray team. Their responsiveness to our needs has been commendable.

Vendor Response

Thank you for taking the time to review RAY. We appreciate your feedback and hope we can continue to be helpful to you.

Replied November 2023

Jean N.

Verified reviewer

Real Estate

51-200 employees

Used daily for more than 2 years

Reviewed November 2023

Best community and Tenant platform

Have been using Ray app as part of my offerings at Vives Compound, and it is very user friendly and the support team keeps improving the app and add useful features.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Helps us provide our services in most efficient manner. And it helps us reach customer satisfaction by reducing room for mistakes.

Cons:

Nothing. Its an amazing app, will recommend it to all.

Reasons for choosing RAY

The support User friendly Low cost Low risk pricing strategy

Vendor Response

Thank you for taking the time to review RAY. We appreciate your feedback and hope we can continue to be helpful to you.

Replied November 2023

Haytham F.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Reviewed October 2023

Great Software!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ray is very awesome software and it did really help us in terms of connecting the tenants with the Management, Reception, Maintenance and other teams.

Cons:

Nothing to be mentioned as cons at this point as Ray Team helps always implementing new features.

Vendor Response

Thank you for taking the time to review RAY. We appreciate your feedback and hope we can continue to be helpful to you.

Replied November 2023

Jim C.

Verified reviewer

Real Estate

11-50 employees

Used daily for less than 2 years

Reviewed September 2023

Very useful product at a reasonable cost

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

In a constantly evolving property management market, having our own app at a reasonable cost, where our management team can interact with all our tenants while providing access to all information related to their lease is what we liked most about RAY.

Cons:

The current product is very good and very useful to all parties and has a lot of potential to grow and evolve with a room for improvement.

Vendor Response

Thank you for taking the time to review RAY. We appreciate your feedback and hope we can continue to be helpful to you.

Replied September 2023