CATAPULT 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

CATAPULT

4.5

(13)

Pricing

Starting at $25,000.00 per month

About CATAPULT

CATAPULT is a retail point-of-sale software system. It connects all critical areas of a retail operation in real-time, including inventory, supply chain, reporting, analytics, loyalty, marketing, point-of-sale, and payments. This integration eliminates the need for costly systems and points of failure commonly found in piecemeal solutions. The software digitizes the checkout process to increase productivity, speed, and quality of the customer experience. CATAPULT also provides reporting and analytical tools to help retailers make informed decisions. Additionally, it offers a marketing and loyalty platform to enhance customer engagement and lifetime value.

The software is designed to be agile and scalable, suitable for businesses with a single store or a multi-store enterprise. CATAPULT's robust capabilities, supported by ECRS, empower retailers to streamline operations, boost profitability, and deliver an exceptional customer experience.

CATAPULT Screenshots

CATAPULT Pricing and Plans

Starting price: $25,000.00 per month

Free Trial

Free Version

Basic

$25,000.00

per feature, per month

No plan information available

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CATAPULT Features

Popular features found in Point of Sale
Accounting Integration
Barcode/Ticket Scanning
Customer Accounts
Discount Management
eCommerce Management
Electronic Payments
Electronic Signature
Gift Card Management
Inventory Management
Multi-Location
Order Management
More features of CATAPULT
Access Controls/Permissions
Barcode Recognition
Commission Management
Credit Card Processing
CRM
Customer Database
Customer History
Customizable Reports
Data Synchronization
Email Marketing
Employee Management
Forecasting
For Retail
Inventory Optimization
Inventory Replenishment
Inventory Tracking
Layaway Management
Loyalty Program
Merchandise Management
Multi-Currency
Offline Access
Ordering Automation
Payment Processing
Point of Sale (POS)
Promotions Management
Purchase Order Management
Real-Time Analytics
Real-Time Data
Real-Time Reporting
Real-Time Updates
Receipt Management
Reporting/Analytics
Reporting & Statistics
Retail Inventory Management
Retail POS
Returns Management
Sales Order Management
Sales Reports
Sales Trend Analysis
Stock Management
Third-Party Integrations
Transaction History
Warehouse Management

CATAPULT User Reviews

Overall Rating

4.5

Ratings Breakdown

54%

38%

Secondary Ratings

Ease of Use

4.1

Value for money

4.2

Customer support

4.1

Functionality

4.5

Have you used CATAPULT and would like to share your experience with others?

George R.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed July 2018

The Best Point Of Sale Available

ECRS Catapult is integral to our natural food cooperative operation, and only becomes more so as time goes on.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The depth of coverage of our retail needs: from registers to vendor ordering and now e-commerce and a scale connected to the system. Member management and loyalty features are great, too. Placing items on sale and printing tags and signs also excellent. ECRS also provides excellent service and hardware, plus access to the SQL database for custom reporting.

Cons:

As with any tool that will handle thousands of items and millions of transactions, the configuration is complex and takes time to understand and customize. This has gotten much easier with the development of WebOffice and the continual improvement and innovation that ECRS pursues and provides. We have had a little trouble with our latest hardware, but gold support has been consistently quick and helpful.

Matthew M.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2025

Welcome to the amazing world of Catapult

I think it’s the best value in POS. This software has allowed us to eliminate many of our third party vendors and bring things in house at a tremendous savings to us

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The simplicity of use and the all inclusive nature of the software allowed us to take our family natural grocery & nutrition stores to the next level.

Cons:

Surprisingly there have been no obstacles to maximizing its use in our 4 locations

Reasons for switching to CATAPULT

Platform was created with my industry in mind

Jason M.

Verified reviewer

Retail

201-500 employees

Used daily for more than 2 years

Reviewed October 2022

It's our Point of Sale

We are working to implement perpetual inventory. Management and updating of the product database is time consuming. The EcoPortal is a good idea, but the the product information is too limited.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Features and value-ad in services, such as Loyalty Bot. The overall usefulness of the product.

Cons:

New feature development required to keep pace with the national chains is too slow. Antiquated design in some aspects of the system. Inconsistent or outdated documentation in the OLM

Marlon O.

Verified reviewer

Wine and Spirits

501-1000 employees

Used daily for more than 2 years

Reviewed December 2022

ECRS Catapult is an ERP / POS that should be on everyone's short list

I would describe our business as a straightforward Point of Sale entity, but we utilize, or are required, to incorporate complex business processes. Catapult has been able to solve a great number of those processes and put us in a much better position to not only operate, but to grow at a rapid pace as well. The support teams have been a delight to work with and having the developers listen to our wishes for enhancement and features was a huge value add.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The flexibility of Catapult is amazing! You get a great core set of features available in Catapult, but then there's add-ons and software switches that you can utilize to further customize your experience. There's also a number of avenues available to extract or import data in Catapult as well.

Cons:

Part of having such a flexible product is that you have to know how to enable, configure and use those features. ECRS has made VAST improvements to documenting things as well as providing training / knowledge resources, so things are heading in the right direction.

Reasons for choosing CATAPULT

A lot of the other products felt too fragmented or incapable of hosting a high transaction / high volume environment. Catapult felt like the best solution that delivered stability and functionality at a reasonable price.

Reasons for switching to CATAPULT

Retail Pro was another good product for us, but as our company and our needs grew, Retail Pro could not keep pace. When assessing other software, we felt Cataput delivered a great base to build on in comparison to other products in the market.

Robert L.

Verified reviewer

Supermarkets

501-1000 employees

Used daily for more than 2 years

Reviewed December 2022

McCaffrey's CAN compete with the big budget supermarkets

OPTIONS!CATAPULT has been a major contributor to our ability to roll new experiences out with our customers. We are now using Biometrics for supervisors to override and employee purchases. We can now sell our products online. We have options. Accelerated Check out for people that love technology, the traditional check out experience with CATAPULT TS, Self check out for those that want to do their own checking out and finally the ability to order online to have groceries delivered or picked up. The software provides OPTIONS.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Before ECRS, we spent most of our days correcting mistakes that were entered at store level. We had no true database to make mass edits easily. We were reactive and slow to make changes.ECRS allowed us to work from the top down. Easily make changes, and it replicates to the stores quickly and consistently in each store. ECRS does not try to be all things for all merchants. They take the time to evaluate each new idea and process and find the best fit for these by vetting the processes before implementing. They ensure their software is quality. Limited bugs and can be easily flexible in their upgrades or code changes. You can't do this wit h the big budget competitors who take 18 months to do upgrades and your suggestion might get reviewed if lucky. ECRS has multiple features for you to help suggest ideas to help improve the software. Their ability to use Agile development methodology to be fast, inclusive with the merchants in the process, and it is impressive how many new features they have rolled out in the last few years to keep up with a fast-paced industry.

Cons:

- Upgrading of the pin pads made easier where pinpad utility does not have to be run after upgrades.- Visbility of what the pin pad messaging is saying or mirroring while remotely administrating POS systems to help avoid driving to store to see what message is on the pin pad.

Reasons for switching to CATAPULT

- Lack of true DB- BRDATA was too complicated because the software was built to be all things for all people vs. more thought into the development for growth and new revenue opportunities, but still clean and simple design.- Multiple vendors who had upgrade issues with each other, slowing down the process and causing incompatibilities.

Briza R.

Verified reviewer

Supermarkets

51-200 employees

Used daily for more than 2 years

Reviewed October 2022

ECRS is a great POS and Inventory management assest

Overall, I would recommend using catapult as your POSif you are a retailer since they count on great customer service, their software features are very competitive if not better I dare to say compared to other full-service POS retailers. Their hardware can seem a bit pricey but they offer Gold Care (Warranty) for most of the big ticket items and if something breaks under that warranty they will ship overnight a replacement to replace the item so you do not loose business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Catapult is a product that is very user-friendly and it is easy to deploy. They have good customer support and the staff is very friendly. A lot of the features are easy to set up since they have a bd KB accessible to the customer and they also offer online classes to be able to use the software. As an IT, that is a big asset as there are times that I can troubleshoot my own issues and solve most of them without needing to reach out to customer support.

Cons:

The one thing that I like the least is that there are a lot of bugs every time there is an update. Sometimes it takes them weeks or months to solve some of the issues which can be very frustrating on our end. Some of them are minor annoyances but nevertheless, they always seem to have a workaround or temporary fix to help you out while they make the next patch.

SaraJean W.

Verified reviewer

Supermarkets

11-50 employees

Used daily for more than 2 years

Reviewed October 2022

The system that continues to help us improve.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

As the Front End manager I train all cashiers. When they get their first look at the system many are initially intimidated, but all of them have been able to learn it quickly. Getting a new cashier up and running takes very little time. The control we have over what the cashier sees and can access is amazing. Everytime I say "I wish Catapult......" it seems like they make it happen in the next update.

Cons:

The only thing I can think of is sometimes I wish in the reports for cashiers when I clicked on a section it would take me to a list or a place that I could dig deeper into what that stat means,

Kathy A.

Verified reviewer

Retail

51-200 employees

Used daily for more than 2 years

Review source

Reviewed July 2021

Works Wonderfully as a POS but....

Very professional and have a strong infrastructure for support. They are continuously updating the system and deploy relevant updates. If they just made working with their system easier I'd have no complaints.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is a reliable POS system. We are a multi-location retailer and have never had any major downtime. Great community of users that create a knowledgable ecosystem.

Cons:

ECRS tries to be EVERYTHING. They have loyalty, email, e-com etc. but they don't specialize in those areas so the product is not up to par with other vendors. The worst part is that they make working with them a bit of a nightmare.

Reasons for choosing CATAPULT

Positively referred to us by various trusted retailers. Have a strong reputation in our industry.

Jerrica B.

Verified reviewer

Retail

51-200 employees

Used daily for more than 2 years

Review source

Reviewed July 2023

Tried and True

Great company to work with for POS and Retail solutions. We have used them for so long and they always seem to be making updates or listening to requests from the userbase. We will continue to use them for as long as I can see.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

One of the best POS systems on the market! A variety of ways to handle Inventory, ordering, and sales. As a Multi-Store Retail it makes it easier to have it work with HQ on same sales and products entered into it. The registers are straight forwards for training new cashiers or management on. We have been using it for over a decade now with very few issue.

Cons:

The customer support is a little lackluster in some aspect. They can be hard to get help from if you have an issue but they are always polite. The reporting can be odd at times if you use too many filters.

Verified

Reviewer

Retail

51-200 employees

Used daily for less than 6 months

Review source

Reviewed March 2019

ECRS