SightCall 2026: Benefits, Features & Pricing

A great customer experience minimizes friction, maximizes efficiency, and maintains a human element. SightCall allows you to put the customer's needs first, empowering them to self-install and troubleshoot according to their own terms and schedule, with or without installing an app.

SightCall enables your agents and technicians to solve customer problems faster through remote, guided interaction. By sharing live video enriched with augmented content, you can ensure remarkable customer experiences every time. Trust a platform built on a secure global network that works when and where you need it.

SightCall integrates with major CRM platforms to ensure customer records are updated at the end of video support sessions. SightCall is an integration ready platform that eliminates siloes and keeps data in sync to reduce employee effort in delivering personalized, first-class support experiences.

Benefits seen from using SightCall:

-Less customer effort with better resolution rate
-More agent productivity, engagement, and loyalty
-Higher NPS and CSAT
-More first call resolutions
-Operational cost reduction
-Less churn and greater lifetime value
-Greater first-time fix rate
-Be...