Documation 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Documation

4.5

(12)

Pricing

Starting at £20,000.00 one time

About Documation

Documation is a finance process automation solution. It helps organizations streamline accounts payable, purchasing, invoice matching, and expense management.

Documation offers automated three-way invoice matching to eliminate manual processing. The platform provides a purchase-to-pay solution. This helps staff raise and approve orders while following business rules. Documation also offers an expenses management solution. It captures receipts and processes claims efficiently, regardless of location or currency. The platform utilizes robotic process automation which automates data capture, matching, coding, approval and posting tasks.

Documation Screenshots

Documation Pricing and Plans

Starting price: £20,000.00 one time

Free Trial

Free Version

Basic

£20,000.00

per user, one time

No plan information available

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Documation Features

Popular features found in Accounts Payable
ACH Payment Processing
Audit Trail
Compliance Management
Document Management
Duplicate Payment Alert
ERP integration
Expense Tracking
Mobile Access
Multi-Currency
Process/Workflow Automation
More features of Documation
Activity Dashboard
Alerts/Notifications
API
Approval Process Control
Billing & Invoicing
Cash Management
Customizable Reports
Data Import/Export
Financial Analysis
Financial Reporting
Fraud Detection
Invoice Creation
Invoice History
Invoice Management
Invoice Processing
Online Invoicing
Procurement Management
Purchase Order Reconciliation
Real-Time Data
Real-Time Reporting
Recurring Payments
Reporting/Analytics
Self Service Portal
Supplier Management
Vendor Management
Workflow Management

Documation User Reviews

Overall Rating

4.5

Ratings Breakdown

50%

Secondary Ratings

Ease of Use

4.6

Value for money

4.2

Customer support

4.6

Functionality

4.4

Have you used Documation and would like to share your experience with others?

Diane B.

Verified reviewer

Financial Services

1001-5000 employees

Used daily for less than 12 months

Reviewed December 2024

Implementing Documation

We had a slow start which I expected and I was expecting approx. a 3 month "bedding" in period, we went live in April and by July were were getting what we wanted from the system and was able to reduce the manual effort by the team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Visibility of invoices - so much easier to keep track of them and find out where in the process they are so we are able to answer queries quickly - so much better than trying to find in a email box

Cons:

The fact it cannot read line level. We have a lot of invoices that have split codes on them, if Documation could read a key work and from that appoint the code we would get our STP well into the 90%

Vendor Response

As standard Documation can read line level information from PO and Non-PO invoices. We have reached out to this customer and are discussing the specific requirements to meet their needs.

Replied December 2024

Joanne E.

Verified reviewer

Mechanical or Industrial Engineering

51-200 employees

Used daily for more than 2 years

Reviewed January 2025

Ease of use

Helpful product and ease of integration into our systems and business

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Good understanding of our business helps the solution to work well for us

Cons:

It could be cheaper, and in the past it was harder to get responses to queries than it is now

Joanna B.

Verified reviewer

Retail

1001-5000 employees

Used daily for less than 12 months

Reviewed December 2024

Documation - Feedback

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is easy to navigate. You can run reports to look into team performance which really helps with work allocation.

Cons:

Sometimes the comments are not required, but the system is not allowing to go to the next steps without them. It should be reviewed.

Vishal P.

Verified reviewer

Construction

11-50 employees

Used daily for more than 2 years

Reviewed December 2024

Review of Documation

Impressed and would recommend to another company.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use including the versatility of the cloud based software.

Cons:

We do not have any dislikes at this current stage of software use.

Nader F.

Verified reviewer

Automotive

10000+ employees

Used daily for more than 2 years

Reviewed January 2025

Documation Review

So far satisfied with using this product.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ability to scan/store external documents and also in-house generated documents from ERP system. It can also be integrated to legacy and modern ERP systems.

Cons:

We recently encountered a somewhat lengthy upgrade process.

Ben B.

Verified reviewer

Environmental Services

51-200 employees

Used daily for more than 2 years

Reviewed December 2024

If you put in the work with your systems, you will get results!

Overall, my experience has been positive. Without Documation, we would need 3 extra members of staff, so the savings are there. With a bit more input from an expert in the system, I feel we could take it a lot further!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The support team and our account manager are great. Really helpful with any issues.

Cons:

Partly to do with teh way we process invoices, but the amount of manual work needed to get the system where we need it.

Liz C.

Verified reviewer

Food Production

1001-5000 employees

Used daily for more than 2 years

Reviewed December 2024

Documation Review

I have used Documation in the past. It is a very simple, intuitive system that not only can it automatically process invoices, but also distribute your match queries to the purchase order owner. The Team at Documation are brilliant and nothing is too much trouble.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its very intuitive to use and takes a lot of manual processing out of the AP Process

Cons:

Like any system it needs to be configured to meet your needs.

Chris L.

Verified reviewer

Banking

1001-5000 employees

Used daily for more than 2 years

Reviewed December 2024

ALD Automotive Review

Very good. Long time trusted supplier for many years and hopefully to come too.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Professional, knowledgeable, get things done.

Cons:

Nothing of note

Imran M.

Verified reviewer

Food Production

51-200 employees

Used daily for more than 2 years

Reviewed December 2024

Recommended

The team are helpful when we have issues

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The system is very easy to use and training people doesnt take long

Cons:

I dont think i have come across anything negative about Documation

Shaun B.

Verified reviewer

Food Production

501-1000 employees

Used weekly for more than 2 years

Reviewed December 2024

Documation Review

Good experience, have used for 7 years. Used both the on prem version and more receently the newer cloud version. Support from the team is second to none, we don't have many issues but when we do there are resolved very quickly. Would hapilly recommend this to others.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use and good support when needed

Cons:

Nothing it's a good product and does what it says on the tin.

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