GitBook 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

GitBook

4.5

(23)

Pricing

Starting at $8.00 per month

About GitBook

Designed for engineering teams, GitBook is a knowledge management solution that helps engineering teams streamline the process of sharing knowledge by providing a document-as-code workflow and AI-powered search and insights capabilities.

GitBook offers a Git-like branching workflow that allows teams to collaborate on documentation. It provides visitor authentication, giving teams control over who can access published documentation to ensure sensitive information remains secure.

GitBook Screenshots

GitBook Pricing and Plans

Starting price: $8.00 per month

Free Trial

Free Version

Personal

$0.00

per user, per month

No plan information available

Plus

$8.00

per user, per month

No plan information available

Pro

$15.00

per user, per month

No plan information available

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GitBook Features

Popular features found in Knowledge Management
Access Controls/Permissions
Catalog Management
Collaboration Tools
Commenting/Notes
Content Management
Data Import/Export
Discussions/Forums
Document Management
Self Service Portal
Text Editing
More features of GitBook
Alerts/Notifications
API
Content Library
Customizable Branding
Customizable Fields
Customizable Templates
Knowledge Base Management
Multi-Language
Single Sign On
Surveys & Feedback
Third-Party Integrations
Workflow Management

GitBook User Reviews

Overall Rating

4.5

Ratings Breakdown

65%

26%

Secondary Ratings

Ease of Use

4.5

Value for money

4.4

Customer support

4.4

Functionality

4.3

Vedarth K.

Verified reviewer

Computer Software

51-200 employees

Used daily for less than 12 months

Review source

Reviewed January 2020

Best knowledgebase/documentation tool for small teams

Overall the experience was good and because of that we were able to add more content to our documentation. Before Gitbook our documentation was limited and very hard to find.

Ratings Breakdown

Ease of use

Functionality

Pros:

It is really easy to get started with and best part is that it supports Markdown. Writing documentation in Markdown is way easier and Gitbook makes it easy to organise the content. They support custom domains which is another nice thing about the product, it is really good for branding.

Cons:

There are no cons as such but there were few issues while getting started, while importing the existing documentation for the first time.

Reasons for switching to GitBook

Github Wiki has its limitations, it is not Github's primary use case and that is why there are many features missing.

Verified

Reviewer

E-Learning

501-1000 employees

Used weekly for less than 12 months

Review source

Reviewed September 2025

GitBook is an amazing tool for us and our students at Polytechnique Montréal.

Very useful. Well integrated with GitHub. No-code tool. Takes less than a day to set up and start sharing educational content.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, ease of implementation. I use it every day as a teacher and share labs with my students through GitBook, and they love it much more than receiving lab tutorials as Word documents.

Cons:

I think that when you set up your organization, the wizard should show you the kind of default URL it will generate, so you can get an idea of how your subdomain will look.

Reasons for choosing GitBook

Weak integration with GitHub and GitHub Codespaces.

Nathan M.

Verified reviewer

Design

2-10 employees

Used monthly for more than 2 years

Review source

Reviewed May 2025

GitBook Price Gouging | Use Alternatives Instead

I use GitBook for multiple websites and was initially drawn to the platform because of its clean interface and the ability to use custom domains on the free plan. Unfortunately, GitBook has recently implemented a drastic pricing shift that denies you access to updates to your site, unless you upgrade to a paid plan that costs over $70/month per website. This change feels like a significant price gouge, especially for users who previously relied on features that were free. It's disappointing to see a platform that once supported smaller teams and independent creators now gatekeeping basic functionality behind an enterprise-level paywall. I'll be moving my documentation elsewhere and won't be returning. If you're considering GitBook, be aware that what’s free today may not be tomorrow.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to use custom domains for my documentation website. This feature has since been removed and put behind a enterprise-level paywall.

Hari N.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used monthly for less than 6 months

Review source

Reviewed October 2025

A+ for automation and versioning

Ratings Breakdown

Ease of use

Functionality

Pros:

We were recently granted a non-profit license for our organization. One of the most significant benefits GitBook provided was the organization of scattered documents and workflows across disparate systems and traditional file structures. The seamless automation using Git and the beautiful templates that give a professional look were the cherry on top.

Cons:

The website especially the backend feels a little clunky and slow at times. I believe a good chunk of resources must be used to make it as quick as possible.

David G.

Verified reviewer

Education Management

Self-Employed

Used weekly for more than 2 years

Review source

Reviewed October 2025

An Outstanding Platform for Clear, Professional, and Accessible Learning Resources

My overall experience with GitBook has been outstanding. As a computer science teacher working across several institutions, I needed a reliable platform to create structured, high-quality learning resources for my students. GitBook exceeded my expectations by allowing me to transform class materials into well-organized, professional study guides. It’s a perfect fit for both teaching and sharing technical knowledge.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

GitBook offers an incredibly clean and intuitive interface that makes organizing and structuring content effortless. The real-time collaboration and the Markdown support are fantastic for educators and technical authors alike. I especially value how professional the final output looks — it feels like publishing a high-quality book or documentation site with very little setup effort.

Cons:

Honestly, there is very little to dislike. Perhaps some additional advanced customization options for design and layout could be useful, but this is a minor detail compared to the overall great experience.

Ana N.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed September 2025

An intuitive and powerful tool for collaborative documentation

GitBook has transformed the way we manage and share documentation across our international non-profit organization. It enables us to work more efficiently, reduces duplication of effort, and ensures that volunteers and partners can easily access up-to-date information. Overall, it has become an essential tool for collaboration and knowledge-sharing.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The platform is very intuitive and easy to use, even for people without a technical background. It makes collaboration seamless and allows us to keep all our resources structured, accessible, and professional-looking.

Cons:

Customization options for layout and design are somewhat limited. More flexibility here would make it perfect.

Samantha D.

Verified reviewer

Automotive

11-50 employees

Used monthly for less than 12 months

Review source

Reviewed April 2025

Great for basic documentation of a product

It was great. Learning curve is simple, and easy to manage documentation. Built-in site analytics are also a relief.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to create and handle technical documentation

Cons:

Quite expensive pro trial, based on published sites/month. I'd rather pay for everything per month, not per site.

Verified

Reviewer

Internet

2-10 employees

Used daily for less than 12 months

Review source

Reviewed July 2021

Professional documentation in a simple way

I use GitBook for one of my projects in which a lot of non-developer people participate. They are happy because it is simple and they can access a lot of information, I am happy because people can consult information without having to send emails with repetitive questions.

Ratings Breakdown

Ease of use

Functionality

Pros:

Gitbook offers the possibility to have an online wiki in an organized and easy way. You don't need to be related to the technical world to know how to use this tool since it has a very intuitive interface. You can create folders, categories, upload files, share a page in a public way, etc. It is a very complete tool.

Cons:

I have not found anything negative. The tool delivers everything it promises.

Verified

Reviewer

Higher Education

1001-5000 employees

Used daily for less than 6 months

Review source

Reviewed December 2022

Great idea, needs streamlining

Ratings Breakdown

Ease of use

Functionality

Pros:

Gitbook makes it easy for anyone to write and organize documentation. It's much easier than wrangling publication tools via scripts.

Cons:

Often, I am unable to click off of a menu. The site overall seems slow to respond to my input.

Verified

Reviewer

Computer Software

2-10 employees

Used monthly for less than 6 months

Review source

Reviewed May 2022

GitBook experience

The experience was good with , a must have tool for wiki , api docs or product docs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1. The templates are so nice to learn and experiment. 2. The editor UI is nice and clean , easy to modify loved it 3. History and customize feature is so nice to have 4. We can export the doc to pdf for sharing

Cons:

1. Need to learn a bit and experiment to get familiar 2. Not much docs

Showing 1 - 10 of 23 Reviews

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