Twixor 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Twixor

5.0

(2)

Pricing

Pricing available upon request

About Twixor

Twixor EnCaps is a conversational AI platform that allows businesses to deliver app-like chat experiences over messaging channels. The platform enables users to build, customize, and automate customer journeys through a Rich Communication Service Message builder. This tool helps trigger transactional conversations.

The platform includes a drag-and-drop journey builder. This allows users to create interactive virtual assistants with API connectors and forms. These can be deployed as a Progressive Web App (PWA) journey. Twixor EnCaps also offers customizable templates and themes. This enables businesses to design message templates, pop-ups, forms, and the graphical user interface. This helps engage and attract new customers. Additionally, the platform provides in-depth analytical reports. This gives users complete access to user activities, preferences, and drop-out journeys. This information can help plan actionable strategies and optimize each journey.

Twixor EnCaps integrates with various business tools. These include CRM, employee engagement, project management, and real-time communication tools. The platform supports over 30 digital platforms. This allows businesses to automat...

Twixor Screenshots

Twixor Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Twixor Features

Popular features found in Customer Communications Management
Batch Communications
Chat/Messaging
Customer Database
Interaction Tracking
Multi-Channel Communication
More features of Twixor
AI Copilot
AI/Machine Learning
Alerts/Escalation
Alerts/Notifications
API
Audio Capture
Automated Responses
Automatic Transcription
Business Process Automation
Campaign Management
Chatbot
Cloud Computing
Code-free Development
Communication Management
CRM
Customer Engagement
Customer Service Analytics
Customer Support
Customizable Branding
Customizable Reports
Customizable Templates
Data Visualization
Deployment Management
Drag & Drop
Engagement Tracking
ERP integration
For Developers
Generative AI
Graphical User Interface
Integrations Management
Intent Recognition
IVR
Live Chat
Monitoring
Multi-Channel Management
Multi-Language
Natural Language Processing
Performance Metrics
Personalization
Predictive Analytics
Process/Workflow Automation
Project Management
Real-Time Analytics
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Reporting/Analytics
Reporting & Statistics
Role-Based Permissions
Sentiment Analysis
Social Media Integration
Templates
Third-Party Integrations
Transfers/Routing
Virtual Personal Assistant (VPA)
Visual Modeling

Twixor User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Have you used Twixor and would like to share your experience with others?

jaya P.

Verified reviewer

Computer Software

11-50 employees

Used daily for less than 12 months

Review source

Reviewed October 2024

Super efficient multichannel communciation software

Using twixor has been a good experience for us to rethink how we interact with clients during QA testing. We've been able to scale our testing comms to different platforms - on our website, on our application, and beyond. real-time tracking abilities have helpes us tweak and modify conversation flows based on our needs

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The feature we enjoyed working with is Twixor's hybrid agent assist module. QA testing can be tedious and complicated. Its just impossible for our AI-trained chatbots to rectify all our customers' concerns. Having a platform that can accurately categorise customer queries has been great for our ops process.

Cons:

Pre-built templates catered for industries would be great. Pls bring in templates for QA testing workflows - so far we have been customising everything which has worked well for us, but moving forward, to save more time, would be good to have ready-to-use templates

Shreeti V.

Verified reviewer

Computer Software

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed October 2024

Twixor saved our communication efforts tremendously

Our QA testing tool is vast, and we get a multitude of queries everyday on our site, and on our SaaS product. Our support team was stretched thin with the number of tickets that were raised. Since implementing Twixor, we've seen a noticeable uptick in customer satisfaction, since queries are literally answered within a second. Our tech support team is now focusing on bigger, more important problems, and we'd love to explore the chance of incorporating more use cases with Twixor, in the future

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We really like Twixor's NLP capabilities, which has really helped us with simplifying tech jargons in QA testing communication. We build in-website and in-app chatbots to communicate with our customers easily. Even if our customers are not technically inclined, it has helped us in explaining complex technical schenarios in a way that they can easily grasp. Twixor integrates with almost any CRM and legacy system, so that was pretty smooth for us too.

Cons:

twixor has plenty of analytics option, we'd love it if we can get it customised for QA-specific reporting, and including some QA metrics like defect density, test efficiency and more. it would be great if thats a possibility

Showing 1 - 2 of 2 Reviews