Ringotel 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Ringotel

5.0

(14)

Pricing

Starting at $2.49 per month

About Ringotel

Ringotel is a softphone solution that integrates with cloud or on-premise VoIP systems. It provides centralized management for softphones, allowing IT professionals, telecom companies, and CRM-integrated businesses to deploy softphones across the organization.

The platform offers a customizable design and user experience, delivering similar functionality to Microsoft Teams without the additional expense. Ringotel supports multi-tenant systems and automated user onboarding via emails and QR codes. It also features call capabilities such as blind/attended transfer and conferencing, as well as Busy Lamp Field presence for contact availability.

Ringotel enhances productivity with business messaging, media and file sharing, and CRM integrations for caller identification and call history synchronization. For secure and reliable communication, the platform utilizes TLS and SRTP encryption and offers an on-premise deployment option. Ringotel provides native apps for Windows, Mac, Linux, iOS, and Android, as well as an API for automated provisioning and integration with phone systems.

The platform enables direct connection to VoIP providers without a PBX and supports video conferencing v...

Ringotel Screenshots

Ringotel Pricing and Plans

Starting price: $2.49 per month

Free Trial

Free Version

Basic

$2.49

per user, per month

No plan information available

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Ringotel Features

Popular features found in Softphone
Caller ID
Caller Profiles
Call Logging
Call Recording
Call Routing
Video Conferencing
More features of Ringotel
Activity Dashboard
Alerts/Notifications
API
Call Monitoring
Call Reporting
Call Transfer
Chat/Messaging
Communication Management
Computer Telephony Integration
Conferencing
Contact Management
CRM
File Sharing
Mobile Access
Multi-User Collaboration
On-Demand Recording
Real-Time Data
Real-Time Monitoring
Reporting & Statistics
Screen Sharing
SMS Messaging
SSL Security
Third-Party Integrations
Two-Way Audio & Video
Voice Mail
VoIP Connection

Ringotel Integrations

Bitrix24

HubSpot CRM

Zoho CRM

Zendesk Suite

Dynamics 365

Ringotel User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

4.9

Value for money

5.0

Customer support

4.9

Functionality

4.9

Have you used Ringotel and would like to share your experience with others?

Iain D.

Verified reviewer

Telecommunications

2-10 employees

Used daily for less than 12 months

Reviewed February 2025

An emerging powerhouse and trusted partner in UCaaS

We moved our business from Cloud Softphone to Ringotel. They are superior in every regard: call quality, feature set, support and pricing.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The most feature rich app platform for UCaaS, growing fast, actively developed, responsive to customer requests. Very easy and comprehensive white labelling process, great ongoing app deployment support and seamless API/integration process with our messaging and call platforms.

Cons:

The rapid pace of development can sometimes produce unstable changes. Whilst they're resolved quickly, it can cause spikes in customer support enquiries. We would like to see more rigorous quality control processes and pre-release testing.

Reasons for switching to Ringotel

Cloud Softphone were missing key features that our customers were requesting and showed no appetite for developing them. Product development had stagnated since they were acquired by 8x8. Customers regularly complained about call quality issues that were impossible to research and diagnose with Cloud Softphone support, and we ended up bouncing back and forth between them and our PBX supplier. Moving to Ringotel not only gave us instant access to a range of features for which our customers were asking (and some that Ringotel have been willing to develop in response to requests from us and from our customers since migrating over). Not only that, but Ringotel's unique architecture where they handle the connection between the cloud and the user's device made it much simpler for us to deploy our own PBX without having to manage the complication of running a globally available PBX service. This not only unlocked additional revenue for us, but also means that we have greater control and visibility into call quality and can work more effectively with Ringotel support to get the best possible outcome for our customers rather than being stuck in the middle of 2 much larger companies (PBX supplier and Cloud Softphone), each claiming that the issue is being caused by the other.

Vendor Response

Hi Iain, Thanks so much for your honest review! We really appreciate your positive feedback on our features, growth, and support. We also appreciate you being honest about the challenges of rapid development, and we're totally committed to getting our quality control even better.

Replied April 2025

Mendel S.

Verified reviewer

Telecommunications

2-10 employees

Used daily for more than 2 years

Reviewed April 2025

Very Happy Customer

Amazing. This is my overall experience. And being that the word Amazing is too short for this field, I have added more words. :)

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Everything. The app, backend portal, price, honesty, and most of all, the customer support. If I ever have an issue I can send an email, and if it an emergency I can call. So in short, the whole product.

Cons:

So far, nothing. This is a fact I am living with at the moment.

Reasons for choosing Ringotel

Ringotel was the only soft phone provider who offers a price per each app and did not enforce that you buy a bundle of 100 to start with.

Reasons for switching to Ringotel

It is an app that is no longer being developed, didn’t have push notification, and doesn't work with IPv6

Vendor Response

Hi Mendel, Thanks so much for your amazing review :) We're delighted to hear you're so happy with Ringotel!

Replied April 2025

Glen P.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 6 months

Reviewed August 2021

MSP Seller of Ringotel

After looking at the bigger brands i found Ringotel had more features that met what i was trying to achieve with the product for my clients at a much cheaper rate.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

XML Phone book linked to main VPBX system DND Option QR Code setup

Cons:

I would like to see pricing/billing in AUD not just USD

Reasons for switching to Ringotel

Features and Price

Vendor Response

Many thanks for your feedback! We are pleased to know that you found Ringotel more feature-rich and cost-effective than other solutions. As for the pricing, we will make it more flexible in the future, adding more currency options for our clients and partners from around the world. Kind regards, Ringotel Team

Replied August 2021

Tyler R.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for more than 2 years

Reviewed November 2024

The most innovative, game-changing softphone solution of the decade

Ringotel is the most innovative softphone solution of the decade! It's an absolute game-changer for VoIP service providers. As an MSP, all products and services which we provide to our customers are direct reflections of our brand. Any negative experiences a customer has with these offerings detrimentally impacts our relation with them and damages our reputation. VoIP is one of our key offerings, and we struggled for years to find a suitable softphone application to provide to our customers. We tried them all. Everything we found was buggy, profoundly expensive, or too difficult to use or manage. Then we stumbled upon Ringotel, and we are so glad that we partnered with them! Ringotel has allowed us to expand our feature set and tap into markets that were previously out of reach. The Ringotel softphone application is extremely easy to use, reliable, feature-reach, and has many valuable integrations. The best part is the centrally managed cloud portal, which makes management and provisioning a breeze. For any VoIP service providers seeking a softphone solution that will eliminate the headaches that come with other softphone brands and products: reach out to the Ringotel team! You can thank me later.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

• Simple & affordable per-user license pricing • Centrally managed & provisioned • Easy to use • Reliable • Compatibility with all major operating systems (Windows, macOS, iOS, Android) • Responsive customer service & support • Offers many valuable integrations

Cons:

• No way to disable automatically checking for software updates in the desktop apps. Upon launching, the Ringotel application automatically checks for updates and prompts the user to install or ignore. • No way to disable software updates or force specific software versioning via the shell admin cloud portal. Would be nice to be able to prevent updating to newer versions, so that we are able to test new versions to ensure that they are bug free before our customers are allowed to update. It would be even better to force a specific version, so that in case the customer has any issues with newer version, we can force them to use a known-working previous version.

Reasons for switching to Ringotel

Pricing, reliability, features, compatibility, ease of use, and ease of management.

John P.

Verified reviewer

Telecommunications

2-10 employees

Used daily for more than 2 years

Reviewed October 2024

Best resellers mobile app

Best mobile app we have used by far for our business, it has helped us to compete with the larger companies

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The Admin consol and call quality is the best available to resellers

Cons:

Not much faults here, I think they just need to work on the SMS part of the app and the contacts but its nit picking

Reasons for choosing Ringotel

We moved over because of call quality and ease of use

Reasons for switching to Ringotel

Call quality and admin use was the main factors

Vendor Response

Hi John, Thank you very much for your review! We appreciate you taking the time to leave a review. We are committed to continuing to improve Ringotel and add new features, including SMS enhancements. As for the contacts, please get in touch with our team if you have any feedback or concerns and we will be happy to help or look into improvements. All the best, The Ringotel team

Replied November 2024

Kyle T.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 2 years

Reviewed November 2024

Ringotel is great!

overall, it is absolutely great, truly no issues whatsoever.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use. Help desk is great. Always willing to help with integrations

Cons:

Sometimes the delay in communications, its not terrible but could be slightly improved.

Reasons for choosing Ringotel

ease of use and pricing. acrobits could do more but was convoluted.

Vendor Response

Hi Kyle, Thank you for your feedback. We appreciate your honest feedback and are glad you are happy with Ringotel. Regarding the communication delay, we're committed to providing timely support to all our customers and are actively working to improve our response times. While we strive to address every request promptly, some inquiries may require more time to investigate and resolve thoroughly. We appreciate your patience and understanding.

Replied December 2024

Clayton M.

Verified reviewer

Telecommunications

11-50 employees

Used daily for less than 12 months

Reviewed October 2024

Ringotel is the number one softphone we have used!

From initial enquiry to full white label deployment, we have had nothing but good experiences with the Ringotel team and their product.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The hands-on support and white glove service is amazing. I have had any questions or concern answered immediately. The product itself is fantastic as well, and we have had no issues with it as a white label app for our customers. Price can't be beat in this space as well.

Cons:

I have no real cons to share at this point. We would love a bit more integration to our platform, however this is no fault of their own, as they are developing this for all platforms, and they are receptive to all feature requests we have submitted.

Reasons for choosing Ringotel

Price, ease of contact and relaxed sales pipeline, non-commit signup

Vendor Response

Hi Clayton, Thank you for your wonderful feedback! We're thrilled to hear that you’re enjoying Ringotel, and we’re committed to continually enhancing our product to meet both your current and future needs. We’re also excited to explore potential opportunities for deeper integration with your platform. If there’s anything specific you’d like to see, please don’t hesitate to let us know. Best regards, Ringotel Team

Replied October 2024

Luke T.

Verified reviewer

Telecommunications

2-10 employees

Used daily for less than 12 months

Reviewed December 2024

Fantastic Service and Product

Very positive , the whole process was easy to follow and clear.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Professional and friendly service throughout , fast response times and quality product.

Cons:

Nothing really the team were fantastic couldent fault.

Reasons for choosing Ringotel

Feels again more modern and easy to use for users

Reasons for switching to Ringotel

More modern user friendly app which you can add your own brand too.

Vendor Response

Hi Luke, Thank you very much for your feedback. We are committed to making Ringotel even better so that you can enjoy even friendlier and more feature-rich Softphone applications!

Replied December 2024

David S.

Verified reviewer

Telecommunications

2-10 employees

Used daily for less than 6 months

Reviewed December 2024

Flexible, low-entry-cost, reliable, with high quality custom solutions available

Positive experience, and customers who use the solution have been very happy with the reliability.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Flexible and configurable, very reliable, and working with them on a custom solution ended up turning out great.

Cons:

There's not yet single sign-on with Microsoft and Google for end users.

Reasons for choosing Ringotel

Low price to entry, good branding customization process, high reliability.

Vendor Response

Hi David, Many thanks for your feedback. We are glad that you and your customers are having a positive experience with Ringotel. We hear you on the SSO feature and it's something we're working on!

Replied April 2025

David M.

Verified reviewer

Computer Software

2-10 employees

Used daily for less than 6 months

Reviewed November 2024

Perfect White Label Phone App

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Extremely personable, very professional guys who know their stuff and are willing to work with you for customized solutions. Got the entire project done in 3 weeks.

Cons:

Cant say a negative thing about them, they were affordable, understanding of my needs.

Reasons for choosing Ringotel

Fully featured and willing to work with me despite my custom needs

Vendor Response

Hi David, Many thanks for your kind review. It's a pleasure working with you!

Replied December 2024

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