Naofix 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Naofix

5.0

(1)

Pricing

Starting at €14.00 per month

About Naofix

Naofix is a helpdesk software which is intended to simplify IT incidents, technical support, and assistance both for technicians and users. The Helpdesk module provides robust communication, issue qualification, and performance tracking features.

Through the Messaging feature, users can send, reply to, and forward emails, individually manage personal and team inboxes, and organize emails based on a structured folder system. The Tickets feature allows quick issue qualification by attaching files with equipment, location, and priority information, and the option to assign it to a technician, team, or service provider. Delay Indicators are utilized for tracking the response and resolution times, in order to ensure adherence to service-level agreements and to help teams prioritize tasks according to urgency.

Due to the composition of the Equipment Catalog which is part of Naofix's Helpdesk module, it can also save organizations the time and effort of creating comprehensive equipment inventories from scratch. Users have the ability to select and customize a pre-built, industry-specific catalog that is updated automatically to include the latest technical details. More efficient suppor...

Naofix Screenshots

Naofix Pricing and Plans

Starting price: €14.00 per month

Free Trial

Free Version

Per user

€14.00

per user, per month

Plan includes:

Messagerie
Helpdesk
Support
Formation

1 to 10 users

€99.00

flat rate, per month

Plan includes:

Helpdesk
Messagerie
Support
Formation

11 to 25

€188.00

flat rate, per month

Plan includes:

Helpdesk
Messagerie
Formation
Support

26 to 50

€357.00

flat rate, per month

Plan includes:

Helpdesk
Formation
Support
Messagerie

Unlimited seats

€999.00

flat rate, per month

No plan information available

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Naofix Features

Popular features found in Help Desk
Access Controls/Permissions
Activity Dashboard
Alerts/Escalation
Automated Routing
Collaboration Tools
Macros/Templated Responses
Multi-Channel Communication
Real-Time Notifications
Reporting/Analytics
Self Service Portal
Service Level Agreement (SLA) Management
Workflow Management
More features of Naofix
Activity Tracking
Alerts/Notifications
API
Archiving & Retention
Assignment Management
Autoresponders
Blended Learning
Canned Responses
Certification & Licensing
Chat/Messaging
Commenting/Notes
Configurable Workflow
Contact Management
Corporate/Business
Course Management
Customer Database
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Templates
Dashboard
Data Import/Export
Drag & Drop
Email Distribution
Email Management
Email Templates
Email Tracking
Help Desk Management
Inbox Management
Issue Management
Issue Scheduling
Issue Tracking
Knowledge Base Management
Mobile App
Modeling & Simulation
Multiple User Accounts
Performance Metrics
Personalization
Prioritization
Process/Workflow Automation
Real-Time Chat
Real-Time Reporting
Real-Time Updates
Recurring Issues
Reminders
Reporting & Statistics
Response Management
Role-Based Permissions
Routing
Rules-Based Workflow
Search/Filter
Secure Data Storage
Shared Inboxes
Signature Management
Single Sign On
Skills Assessment
Skills Tracking
Spam Blocker
SSL Security
Support Ticket Management
Support Ticket Tracking
Surveys & Feedback
Synchronous Learning
Tagging
Task Management
Task Progress Tracking
Tests/Assessments
Third-Party Integrations
Ticket Management
Training Administration
Training Companies
Virtual Classroom
Whitelisting/Blacklisting
Widgets

Naofix Integrations

Pennylane

Slack

Make

Linux Mint

Gmail

Google Workspace

See all 22 integrations

Naofix User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Have you used Naofix and would like to share your experience with others?

Daphné L.

Verified reviewer

Computer Software

11-50 employees

Used daily for less than 2 years

Review source

Reviewed December 2024

Une solution très intuitive et ultra-personnalisable

Naofix a très fortement améliorer la gestion de notre organisation. Elle simplifie aujourd'hui le travail de l'ensemble des collaborateurs sur le site.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

J'apprécie Naofix pour son ergonomie et sa simplicité d'utilisation, sa flexibilité pour s'adapter à nos process internes ainsi que la richesse des catalogues des équipements mis à notre disposition.

Cons:

La solution ne permet pas encore de chronométrer les interventions.

Showing 1 - 1 of 1 Reviews