Mindset AI 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Mindset AI

4.9

(15)

Pricing

Starting at £30,000.00 per year

About Mindset AI

Mindset AI is an AI-enabled platform that delivers personalized answers from a content library. It works with a range of learning materials such as training courses, videos, and podcasts. The platform is designed for edtech companies, employee training departments, training organizations, and enterprise workplaces. It helps transform static learning libraries into conversational AI agents.

Mindset AI's features include performance support and scalable digital coaching. Users can locate and access learning materials through the built-in search functionality. It also enables users to brainstorm ways to apply knowledge, receive overviews of lengthy content, and draft documents. The AI agents help simulate real-world scenarios, recommend content, and provide personalized coaching.

The platform allows users to build multiple agents for different teams, topics, or clients. Each agent's personality, tone, and responses can be customized. Mindset AI requires no coding, enabling users to set up agents using plain language. It integrates with workplace applications, provides analytics on user engagement, and ensures the security and performance of the AI agents.

Mindset AI Screenshots

Mindset AI Pricing and Plans

Starting price: £30,000.00 per year

Free Trial

Free Version

Scale

Pricing available upon request

Plan includes:

Embed agent admin console components inside your product
Enterprise support
Agent monetization support
Advanced accuracy setup support
Volume-based pricing

Get A Quote

£30,000.00

flat rate, per year

Plan includes:

Embed agent admin console components inside your product
Enterprise support
Agent monetization support
Advanced accuracy setup support
Volume-based pricing

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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Mindset AI Features

Popular features found in Conversational AI Platform
Chatbot
Code-free Development
Intent Recognition
Live Chat
Multi-Language
Pre-Configured Bot
Speech Recognition
More features of Mindset AI
Activity Dashboard
AI Copilot
AI/Machine Learning
API
Attended Automation
Augmented Analytics
Automated Responses
Automated Routing
Autoresponders
Business Process Automation
Chat/Messaging
Communication Management
Configurable Workflow
Content Library
Contextual Guidance
Conversation Intelligence
CRM
Customer Engagement
Customer Experience Management
Customer Support
Customizable Branding
Deep Learning
Drag & Drop
Employee Engagement
Employee Portal
Engagement Tracking
For Developers
For Sales/Marketing
Knowledge Base Management
Knowledge Management
Machine Learning
Monitoring
Multi-Channel Communication
Multi-Channel Management
Natural Language Processing
Natural Language Search
Personalization
Proactive Chat
Process/Workflow Automation
Query Suggestions
Recommendations
Reporting/Analytics
Reporting & Statistics
Rules-Based Workflow
Search/Filter
Self-Service Content Curation
Self Service Portal
Social Media Integration
Third-Party Integrations
Unattended Automation
Virtual Personal Assistant (VPA)
Visual Analytics
Workflow Management

Mindset AI Integrations

Google Cloud BigQuery

Google Drive

Microsoft Teams

Slack

HubSpot CRM

Stripe

See all 9 integrations

Mindset AI User Reviews

Overall Rating

4.9

Ratings Breakdown

87%

13%

Secondary Ratings

Ease of Use

4.8

Value for money

4.9

Customer support

5.0

Functionality

4.7

Kirsten W.

Verified reviewer

Management Consulting

51-200 employees

Used daily for less than 6 months

Reviewed January 2025

mindset.ai

Working with the mindset team has been really great, they are very responsive, and keen to collaborate and support our initiatives, as well as being able to accommodate some product requests we have made.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The integration of our content into mindset did require the mindset team to identify new ways to consume different content type than they have previously, this was done quickly and proactively. The user experience from both a end users perspective, and the admin tools within are very intuitive and easy to use. The tone of the agents are very adaptable, and it's ideal to be able to blend our content along side a larger source of material, with clear steps available to ensure accuracy.

Cons:

Some of the features we are keen on utilising are still at roadmap stage, however the team at mindset are great at communicating when they make new releases.

Reasons for choosing Mindset AI

Ease of deployment and speed to market, and great customer service.

Vendor Response

Hi Kirsten, Thanks so much for your review. We love partnerships that challenge us and help improve our platform, and it's been great working with you on new ways to ingest content. We'll continue to develop new features - and hopefully, our regular deployment announcements will always contain something you find useful. Thanks again for the review! Anna from Mindset AI

Replied January 2025

THERESA C.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for more than 2 years

Reviewed January 2025

CEO REVIEW OF MINDSET AS A PARTNER

EXCELLENT - It's a true partner mentality with an investment to help us build a business on their platform.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Love the team and the capability to build a business around their platform.

Cons:

NONE - I'm very pleased with the investment they are making in AU for the long run and as a true partner.

Reasons for switching to Mindset AI

More capability for assessments and LMS capability

Vendor Response

Hi Theresa, Thanks so much for sharing your opinion! It's been wonderful partnering with you over the years and your amazing feedback means the world tous. Thanks for the review! Anna from Mindset AI

Replied January 2025

Rodney B.

Verified reviewer

Professional Training & Coaching

11-50 employees

Used daily for more than 2 years

Reviewed January 2025

Mindset AI accelerates your AI iniatives

While the platform is a quick and seamless way to build an AI agent, the team is incredibly responsive. They are always there to help, to guide, and to inform.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The Mindset AI platform is easy to use, thorough in its features, and constantly improving with new features to help refine your AI Agents.

Cons:

The system can be from time to time a bit slow to respond.

Vendor Response

Hi Rodnay, Thanks so much for this review! We're glad to hear that you enjoy building AI agents with Mindset AI and partnering with our team. Thanks again for sharing your thoughts! Best, Annafrom Mindset AI

Replied January 2025

Steve E.

Verified reviewer

Education Management

2-10 employees

Used daily for less than 2 years

Reviewed January 2025

Mindspan Licencing Ltd

Excellent. Very collaborative. Always developing new features.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

That it was designed for our industry Level of customisable features The blend of resource and facilitation

Cons:

Nothing comes to mind at the moment, we have been very impressed.

Reasons for switching to Mindset AI

Not robust enough for what we needed and they didn’t understand us. No app feature.

Vendor Response

Hi Steve, Thank you for sharing this review. We're glad that Mindset AI fits your business well and that you're impressed with our solutions. Thanks again for your review, Anna from Mindset AI

Replied January 2025

Bob B.

Verified reviewer

Mental Health Care

2-10 employees

Used daily for more than 2 years

Reviewed January 2025

Great company, Amazing Platform, Excellent use of AI features, Fantastic Client support.

We enjoy a very good relationship with Mindset, they have always worked on the basis that we are partners rather than just clients, they have a fantastic team of people that are professional and skilled in their roles. They listen to client changes and implement solutions that we wouldn’t have come up with ourselves. All companies have a choice on who they use for their business needs and Mindset for us has been instrumental on our journey. We highly recommend them for businesses that require a platform that provides advanced technologies such as AI and fully scaleable.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Mindset provided the platform we needed after we transferred from another, they handled everything to ensure we had the same functionality as we previously had and that was on a platform that had live clients which was done without major interruption to the end users.

Cons:

Both are companies have grown and with growth sometimes there are minor issues with customer experience but those times where few and always rectified in a timely manner.

Vendor Response

Hi Bob, Thanks so much for this review. It's been a pleasure partnering with you. )ur relationship has helped us improve our platform and introduce solutions that truly make a difference. Thanks again for sharing your thoughts! Anna from Mindset AI

Replied January 2025

Paul B.

Verified reviewer

Management Consulting

2-10 employees

Used weekly for less than 2 years

Reviewed February 2025

It's all about the relationship

Our experience with Mindset AI was very much one of working in collaboration as a partner, rather than as a traditional customer/supplier relationship. Having a dedicated (in both senses of the word) Customer Success Executive really underpinned this.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Mindset AI as an organisation have put together an excellent combination of platform and service. What I particularly value is the work of the Customer Success Executive, whose job revolves around understanding our business and helping us tune the tools on the platform to create the optimum offering to our customers.

Cons:

In the early days we found that during the assimilation of our material onto the platform the "chunking" was a bit random. This has been improved following our initial feedback.

Reasons for switching to Mindset AI

Mindset AI gives us much more flexibility.

Jeremy K.

Verified reviewer

Professional Training & Coaching

2-10 employees

Used daily for less than 2 years

Reviewed January 2025

An incredible AI-powered business that understands customers, people and entrepreneurship

Incredible - they manage not only to demystify the evolving world of AI but to partner with us to deliver exactly what our business and customers (market-leading organisations as well as individuals) need. This combines with great product updates, people, support and service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There's so much to recommend Mindset AI - a leading-edge tech company that never loses sight of people / behaviour, customers, and the essentials of business and entrepreneurship. I especially like their: 1) great service - fast, responsive, invaluable; 2) product - practical, intuitive, impressive, and constantly improving; 3) openness and can-do attitude. Also, their ability to produce a custom AI-agent with little more than a detailed briefing workshop and relevant documentation is groundbreaking.

Cons:

As is typical, their brand is not well-known, which makes the initial decision to partner feel risky. It isn't!

Vendor Response

Hi Jeremy, Thank you so much for leaving such a thoughtful review! It means the world to us to hear that you value not only our product but also our focus on people. We’re especially glad you’ve had such a positive experience with our AI-agent creation process. Your point about our brand visibility is an important one—thank you for helping us get Mindset AI in front of more people with this review. Thanks again for your kind words and support! Anna from Mindset AI

Replied January 2025

Roman R.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 12 months

Reviewed January 2025

Evolving Customer Support with AI Efficiency

Our experience with Mindset AI has been extremely positive. Their responsive team and tailored solutions have added tremendous value to our operations, driving efficiency and satisfaction across the board.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Mindset AI has been instrumental in providing our providers with effective and user-friendly access to information. We particularly appreciate their tailored approach, which includes seamless integration with our database, an attentive customer success and tech team, and, most importantly, their deep understanding of our use case and actionable support. Since adopting Mindset AI, we've reduced the load on our customer support team by up to 30% and significantly improved provider satisfaction. Additionally, their ability to act quickly and adapt to specific problems is a standout feature, especially compared to other solutions that only offer static, off-the-shelf products

Cons:

The only area for improvement is managing multiple systems for customer support (e.g., ticketing system for human agents and Mindset AI for automated agents). However, this is a relatively minor challenge, and we’re confident that with continued growth and collaboration with Mindset AI, this will become even more seamless over time

Vendor Response

Hi Roman, Thanks so much for this review. 30% reduction in workload - what an amazing achievement! We're glad that Mindset AI has saved time for your support team and improved provider satisfaction. We are delighted to be working with exceptional innovators like yourself. Your feedback helps us continuously improve our solutions. Thanks again for sharing your thoughts! Anna from Mindset AI

Replied February 2026

Jessica B.

Verified reviewer

Management Consulting

11-50 employees

Used daily for more than 2 years

Reviewed January 2025

Game-Changing Platform - Highly Recommend

In a word, my experience has been excellent. The platform has allowed my business to capitalize on Gen AI in ways that we never imagined. Doors are opening up to us that we never thought possible. It has completely transformed how we work as a company, and how we work with and for our clients.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The platform is very user-friendly with tons of configurations to meet your exact need. The ability to switch configure agents, capabilities and LLM gives you all the power to make it your own. It is the easiest and most comprehensive platform I've seen that takes advantage of the goodness with a RAG architecture, with the fexibility to make it your own.

Cons:

The world is moving so fast it is hard to keep up. I wouldn't say there is anything I like the least, the platform continues to be feature-rich, maybe I'm just a bit impatient and want it all now. Still, I know more features are to be released and I can always count on that.

Vendor Response

Hi Jessica, Thank you so much for your kind words! We are thrilled to hear how Mindset AI has helped transform your business and unlock exciting growth opportunities. You know us—we’re always working on new features, and your feedback is a huge part of what helps us improve. So please, keep it coming! Thanks again for your review. Anna from Mindset AI

Replied January 2025

Steve C.

Verified reviewer

Information Technology and Services

51-200 employees

Used weekly for less than 12 months

Reviewed January 2025

Good flexible product, together with a great team.

The team were helpful in the pre-sales period providing a lot of information. Now we've actually got the system up and running they remain helpful and interested in what we're doing. They are also up for hearing ideas and working on things should they be considered a good idea.I think I have already referred them on to other contacts and clients of mine.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very flexible, good at ingesting almost all types of data. I like the way it provides references for where it found the information to develop the answer the agent provides. The team are flexible, friendly, responsive and helpful.

Cons:

Nothing that I can think of at the moment.

Vendor Response

Hi Steve, Thanks so much for this review. We're delighted to hear that you enjoy the flexibility of our AI agents. We are so grateful for your feedback - it really helps us develop new features. So keep it coming! Thanks again for sharing your thoughts! Best, Anna from Mindset AI

Replied January 2025

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