Tonic Ticketing 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Tonic Ticketing

4.8

(26)

Pricing

Pricing available upon request

About Tonic Ticketing

Tonic Ticketing is an event ticketing software that provides a comprehensive solution for event organizers, hospitality businesses, and venue managers. The self-serve system allows event organizers to list ticketed events without any upfront costs and only a commission fee charged per ticket sold.

The cloud-based system offers features to help streamline the event management process. Event organizers can create discount codes, track guest sources, and integrate the website with white-labeled widgets or custom branded pages. The software also helps with handling complicated time slots and sessions, and offers a ticket scanning app for customer admission. Event organizers can further access data analytics tools to monitor marketing campaign success and sales performance.

Tonic Ticketing partners with DesignMyNight, a hospitality discovery platform. This integration allows event organizers to create and manage ticketed events directly on the DesignMyNight platform, reaching an engaged hospitality-focused audience.

Tonic Ticketing Screenshots

Tonic Ticketing Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

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Tonic Ticketing Features

Popular features found in Reservations
Booking Management
Calendar Management
CRM
Customer Support
Group Reservations
Inventory Management
Mobile Access
Promotions Management
Rate Management
Reporting/Analytics
More features of Tonic Ticketing
Activity Dashboard
Alerts/Notifications
API
Attendance Management
Attendance Tracking
Attendee Management
Attendee Profiles
Attendee Segmentation
Barcode/Ticket Scanning
Billing & Invoicing
Commenting/Notes
Confirmations/Reminders
Credit Card Processing
Cross Selling Functionality
Customer Data Management
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Data Import/Export
Data Synchronization
Discount Management
Drag & Drop
Dynamic Pricing
Email Marketing
Email Reminders
Employee Management
Event Calendar
Event Management
Event Ticketing
Event Tracking
GDPR Compliance
Group Registration
Guest List Management
Guest List Search
Help Desk Management
Kiosk Ticketing
Lead Capture
Mobile Ticketing
Multi-Currency
Multi-Event
Multi-Language
Offline Access
Online Booking
Online Registration
Online Ticketing
Onsite Registration
Onsite Ticketing
Payment Processing
Point of Sale (POS)
Print-at-Home
QR Codes
Real-Time Data
Real-Time Notifications
Registration Management
Reserved Seating
Sales Reports
Season Tickets
Seating Map
Self Check-In/Check-Out
SMS Reminders
Social Media Integration
Social Promotion
Support Ticket Management
Survey/Poll Management
Surveys & Feedback
Third-Party Integrations
Ticket Brokering
Ticketing
Ticket Reservations
Venue Management
Wait List Management
Website Integration
Website Management

Tonic Ticketing User Reviews

Overall Rating

4.8

Ratings Breakdown

85%

15%

Secondary Ratings

Ease of Use

4.8

Value for money

4.6

Customer support

4.9

Functionality

4.3

Have you used Tonic Ticketing and would like to share your experience with others?

Clayton H.

Verified reviewer

Hospitality

Self-Employed

Used daily for more than 2 years

Review source

Reviewed May 2025

More than just a ticket platform

Effective for promoting events as well as selling tickets, and support is always responsive and helpful.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I've been using tonic for over ten years. What makes them stand out is that, more than just a mechanism for processing sales, they are an entertainment hub for people seeking recommendations of things to do. I know from early experiments that the site's own marketing efforts lead to extra sales.

Cons:

The layers of admin pages can be a bit daunting: it's fine once you get to know where everything is but at first glance it can be confusing.

Reasons for choosing Tonic Ticketing

Mainly the fact that I realised I was selling more tickets through Tonic

Reasons for switching to Tonic Ticketing

Mainly the fact that I realised I was selling more tickets through Tonic, plus the fact that with Xing (or Amiando, as it was called then) you didn't get paid until three weeks after the event.

Emmanuel A.

Verified reviewer

Entertainment

Self-Employed

Used monthly for more than 2 years

Review source

Reviewed June 2025

Best ticketing tool in the market

Excellent, the customer support team is amazing and always trying to find solutions when needed. Their discovery platform is very good and bring a handful of indirect sales.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I found it the best ticketing system in the market, with a very useful discovery platform to drive indirect traffic, and an amazing customer support team

Cons:

- Cant set a waiting list for a specific category of ticket - no ticket reselling features for the guests

Reasons for choosing Tonic Ticketing

I found it the best discovery platform in the market

Reasons for switching to Tonic Ticketing

I partnered with the founder, Andrew, to feedback about their early stage ticketing system, benefitting from high ranking on their discovery platform

Anastasia I.

Verified reviewer

Leisure, Travel & Tourism

11-50 employees

Used daily for less than 6 months

Review source

Reviewed May 2025

Useful platform but can have slight improvements

After taking a while to understand the format, it is simple to follow but requires slightly more improvements to ease the administration. I'm not sure if tonic ticketing is great for a non-hospitality and non-f&b organisation as with our organisation, it's not a simple book a table and time. We require lots of 'select' options to get to the route of what the customer needs i.e. location/venue > date > cat breed > 'women's only class' > time The system isn't set up for an easy journey for it to be clear to the customer.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It has more functions and features to use unlike other scheduling platforms. Features like waitlist, setting a time/date for tickets to release, reserving tickets function and review function The ticket widget looks great on our website too

Cons:

Not all features and functions are used to its maximum i.e. it would be great to automatically notify the first person on the waitlist once a spot becomes free (rather than the administrator email each individual person until someone buys a ticket). Be able to cancel a booking and hold funds to be able to reschedule a customer once a date becomes available (rather than cancelling to refund and hope the customer books again). Not able to add multiple venues under one events page.

Reasons for switching to Tonic Ticketing

To explore better features and functions that another platform has to offer

Sam S.

Verified reviewer

Entertainment

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2025

A great ticketing platform and team

Overall we enjoy using Tonic and working with the team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Intuitive, simple platform, friendly account managers

Cons:

A little outdated compared to some competition especially on the front end customer side.

Reasons for choosing Tonic Ticketing

No short answer. Offered stability plus discoverability. Many of the actual alternative products were not listed above.

George T.

Verified reviewer

Music

2-10 employees

Used monthly for less than 2 years

Review source

Reviewed May 2025

Live Shanty Singing in London

Helpful staff, [sensitive content hidden] gave several suggestions over the years to increase our ticket sales, but still poor sales results through you. This contrasts with us often 'selling out'well in advance, through other mediums, such as the venues own website

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's relatively easy for me to enter events and paste links to videos on YouTube. And even more importantly, your sales staff are helpful and easy to understand

Cons:

I cannot get you to do a promotion for Shanty Singing in London. Would be customers can't do a search for Shanty Singing

Reasons for choosing Tonic Ticketing

I use Eventbrite and Design My Night, and Eventbrite gets us more new customers

Reasons for switching to Tonic Ticketing

Design my Night was easier to use, was recommended by a business friend and did more marketing and promotions to get new customers

Joao S.

Verified reviewer

Restaurants

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed May 2025

A Top Ticketing Platform with Outstanding Team Support

Tonic is a user-friendly ticketing platform with smart functionalities that make advertising events seamless and effective. It offers a smooth guest journey, strong audience reach, and engaging marketing tools. Best of all, the team is always on hand with responsive, reliable support that makes a real difference.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Tonic offers excellent visibility for events thanks to its large audience and strong marketing reach. Their social and promotional efforts are always engaging and on trend. Overall easy to easy-to-navigate platform.

Cons:

Tonic currently doesn’t integrate with platforms like SevenRooms, which makes transferring large-scale reservations a manual and time-consuming task. Improved integration would streamline operations and enhance efficiency.

Holly W.

Verified reviewer

Food & Beverages

2-10 employees

Used daily for less than 2 years

Review source

Reviewed June 2025

Tonic Review From The Chocolate Cocktail Club

We have used tonic for 7 years and are very happy with it, we also use Soda for selling gift vouchers which is an added bonus.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use. Can easily amend bookings, send tickets and get daily guestlists for multiple events. Can also add multiple events, all found on the landing page.

Cons:

Sometimes it takes a little while to wake up especially when switching between events- which is understandable.

Tempest R.

Verified reviewer

Entertainment

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2025

Best product available

Very positive! Would definitely recommend, great having our own rep as well to help with problems and guidance

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's really easy to use with great functionality. Also includes marketing visibility which is not the case with most other providers

Cons:

Customer data info could be better to help with future marketing. Be great to have a calendar with all DMN events in one place for the brand

Reasons for switching to Tonic Ticketing

Better visibility to potential customers

Jim G.

Verified reviewer

Food & Beverages

51-200 employees

Used monthly for more than 2 years

Review source

Reviewed June 2025

Seamless Integration, Excellent Support, and Great Exposure

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We've been using Tonic for our ticketing needs, and the experience has been excellent across the board. The platform is reliable, user-friendly, and has significantly streamlined the ticket-selling process for our business. One of the standout aspects has been the seamless integration with our TMS system, which has made managing events and ticketing much more efficient and hassle-free. In addition to the technical strengths of the platform, the support we receive—especially from [sensitive content hidden] —has been outstanding. [sensitive content hidden] is always responsive, helpful, and truly goes above and beyond to ensure any questions or issues are resolved quickly and professionally. It's clear that customer support is a priority for the Tonic team. Another major benefit of using Tonic is the additional marketing and exposure our events receive. Their tools and reach have helped us get in front of more potential customers, ultimately boosting our sales and visibility in the market. Overall, we’re very happy with Tonic. The combination of powerful features, excellent integration, great customer support, and added promotional value makes it a great choice for any business in the events space.

Cons:

I don't really have any negatives that come to mind. .

philip s.

Verified reviewer

Food & Beverages

201-500 employees

Used daily for more than 2 years

Review source

Reviewed June 2025

Friendly, easy to use booking portal

We have been using them for 10 years after finding you I think having done a fullers visit ? every time there has been any small problems it has been dealt with quickly and profesionally

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is very user friendly, from our point of view all the report systems are easy to use, the layout has not changed ( important !! ) and at a quick glance you can see future bookings when you are full, when you have spaces etc

Cons:

Struggling to find anything negative to say from the clients point of view, a few of our customers have had a couple of problems creating an account or more to the point not wanting to.

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