HiveDesk 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

HiveDesk

4.4

(27)

Pricing

Starting at $25.00 per month

About HiveDesk

HiveDesk is an employee time tracking software used by BPOs, Call Centers, Agencies, and Software Developers to:

Track employee time by tasks, and projects
Generate timesheets
Review and approve timesheets for payroll and billing
Create and assign tasks
5)Track labor cost
Manage time-off requests, holidays, and attendance
Schedule employees in shifts
Optionally capture screenshots
Monitor employee activities
Generate invoice from timesheets
Run shrinkage report, activity reports and charts
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HiveDesk Screenshots

HiveDesk Pricing and Plans

Starting price: $25.00 per month

Free Trial

Free Version

Basic

$25.00

per user, per month

Plan includes:

Keyboard and Mouse Activity
Project and Task Management
Screenshot Storage
Time Tracking
User Settings
Labor cost tracking
Attendance and time off tracking
Holidays
Employee shift scheduling
Invoicing

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HiveDesk Features

Popular features found in Project Management
Billing & Invoicing
Budget Management
Document Management
File Sharing
Gantt/Timeline View
Issue Management
Kanban Board
Milestone Tracking
Multiple Projects
Prioritization
Resource Management
Time & Expense Tracking
More features of HiveDesk
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Approval Process Control
Approval Workflow
Assignment Management
Attendance Management
Attendance Tracking
Automatic Time Capture
Availability Management
Billable Items Tracking
Billable & Non-Billable Hours
Calendar Management
Clock In/Out
Collaboration Tools
Commenting/Notes
Compliance Management
Compliance Tracking
Dashboard
Data Import/Export
Deadline Management
Drag & Drop
Employee Database
Employee Management
Employee Scheduling
Employee Time Tracking
Expense Tracking
Geofencing
Labor Cost Reporting
Leave Tracking
Location Tracking
Mobile Access
Mobile App
Multiple Billing Rates
Offline Time Tracking
Online Time Tracking
Overtime Calculation
Payroll Integration
Payroll Management
Payroll Reporting
Percent-Complete Tracking
Performance Management
Performance Metrics
Productivity Analysis
Projections
Project Planning/Scheduling
Project Time Tracking
Project Tracking
Real-Time Data
Real-Time Reporting
Real-Time Updates
Reporting/Analytics
Reporting/Project Tracking
Reporting & Statistics
Resource Allocation & Planning
Search/Filter
Sick Leave Tracking
Spreadsheet View
Summary Reports
Task Board View
Task Editing
Task Management
Task Progress Tracking
Task Scheduling
Task Tagging
Third-Party Integrations
Time & Attendance
Time Off Management
Time Off Requests
Timer
Timesheet Management
Time Tracking
Time Tracking by Client
Usage Tracking/Analytics
User Management
Vacation/Leave Tracking
Workflow Management

HiveDesk Integrations

Asana

HiveDesk User Reviews

Overall Rating

4.4

Ratings Breakdown

63%

15%

19%

Secondary Ratings

Ease of Use

4.4

Value for money

4.5

Customer support

4.3

Functionality

4.3

Jeff S.

Verified reviewer

Printing

201-500 employees

Used daily for less than 2 years

Review source

Reviewed February 2019

Perfect for Our Business

Our experience with Hivedesk has been stellar and in fact we have recommended it to many of our clients as well. We have a large contracted services footprint and many clients have asked us how we manage it and we have told them of Hivedesk. We love the ease of use and simplicity of the client and interface.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is extremely easy to use and very user friendly and intuitive. My work from home staff never have an issue with it, it has never affected our system or our operation and works quietly and reliably in the background. As the work from home manager, I find the reporting easy to generate. We don't need a complex system and Hivedesk gives us the information we need without a lot of clutter to effectively manage our remote staff.

Cons:

There are only a few minor issues. One, when installing, the client itself is easy to install but you usually have to update your Java on almost every new install. Hivedesk does provide a link to update Java when needed which is nice, but it has to be done on most installs. Secondly, while there response through the intercom message system is fast and very effective, it would be nice if they had a live support or customer service number.

Luis S.

Verified reviewer

Computer & Network Security

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2023

Tracking time with HiveDesk

We have been using HiveDesk for more than two years, they have improved the features and interface to make it more user friendly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is a great tool to tracking time, it is affordable and easy to implement.

Cons:

Some features are not easy to find, like changing work sessions.

MATHEW V.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2023

Value for money product

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Tracking developer's time and productivity. Also the random screenshots.

Cons:

The speed at which the reports are generated is very slow. Overall admin reports can be improved.

Verified

Reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed January 2019

Crucial to managing a team of hourly remote workers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Hivedesk allows us to manage remote workers in multiple time zones and locations. One of the challenges with having remote workers is you don't have the same ability to see they are actually working as you do with in office workers. We use a number of hourly freelance workers and Hivedesk gives us screenshots shots and activity rates to ensure they are working the hours they are billing us for. Its not something we monitor all the time, but rather use as a tool when we think there is a performance issue.

Cons:

We have had the occasional setup issue, but this is usually resolved quickly.

Dave M.

Verified reviewer

Computer Software

11-50 employees

Used daily for more than 2 years

Review source

Reviewed February 2019

Keeps Honest People Honest

In today's world, remote work is a given. We use this software to handle those challenges. We tried a lot of the competitors and for many reasons hivedesk won. Plus, team loves their support. Fast and attentive.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We love hivedesk. It allows us to track peoples use and find areas of weakness. Their price level is perfect for us and we love their reporting.

Cons:

The one report I want they don't have. We have a request in, but we have not gotten it. Outside of that, very impressed with solution!

Verified

Reviewer

Information Technology and Services

2-10 employees

Used daily for less than 2 years

Review source

Reviewed February 2019

Hivedesk

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is easy to use and it has functionality that we need. Customer support is great.

Cons:

Inability for the admin to move hours from project to another. It is difficult to zoom in and out the snapshots. When a user runs a report to verify his time, it is not possible to sort by time. WE had a lot of problems with the client app.

Patrick W.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for less than 2 years

Review source

Reviewed November 2020

A contender in the crowded space of employee work management

One of the first employee tracking software I ever used and I compare all the latest programs to HiveDesk. It is a definite contender in this space.

Ratings Breakdown

Ease of use

Functionality

Pros:

Easy to use as the most important thing for time tracking is making sure that the program keeps track at a click of a button.

Cons:

Lots of resistance from co-workers when this time of software is introduced and the whole taking pictures of your screen doesn't really show much if your co-workers aren't programmers and spend all day looking at a CRM.

Andrew L.

Financial Services

2-10 employees

Used daily for less than 2 years

Review source

Reviewed February 2019

Excellent Program

I often work remotely and the program allows me to easily check my employees hours for the week and address any concerns. If employees active time is low I can determine why by the screenshot feature and address with the employees any concern I have about their work product.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software is fantastic for tracking hours. It also does a great job of determining how active employees are with their work with the active time feature. It has other features that allows you to check in on your employees (in house or remote), if needed.

Cons:

No negative feedback. The program provides everything promised and more and is easy to navigate!

Raul D.

Information Technology and Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2019

HiveDesk Review

Good.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Able to track remote resources, view screenshots and create timesheets in one place.

Cons:

Had situations where sessions or session comments are not being logged. Although we receive support for this issue the resource still have the same issue occasionally. We wish logged hours would be against tasks as opposed as against projects. We wish there would be reports using tasks as opposed as projects.

Bryan S.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 12 months

Review source

Reviewed February 2019

Useful aplication

It works it is not my favorite but i have tried quite a few other products and hive desk works for me it is better than some of its competitors for sure

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I actually use it alot staff and i use it everyday and it gets the job done

Cons:

It is resource heavy my computer seems to be slower when it is running. Also the website is so annoying it logs you out like every 5 minutes of inactivity so everytime i work on it generating reports i have to log back in between format my report in excel then generating another report on hivedesk

Showing 1 - 10 of 27 Reviews

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